What is Microsoft Outlook?
Outlook is a personal information manager from Microsoft, and is part of Microsoft Office. Although often used mainly as an e-mail application, it also provides calendar, task and contact management.
What time shall I arrive at the venue?
Please arrive at the venue for 08:45am
Am I using Microsoft Outlook 2003?
Click HELP menu, click ABOUT, find your version.
Am I using Microsoft Outlook 2007?
Click Microsoft OFFICE button, click relevant OPTIONS button. Within OPTIONS click RESOURCES to find your version.
What level is best for me within Microsoft Outlook?
INTRODUCTION - You are able to manage emails and messages. Working with tasks and meeting requests. ADVANCED - You are able to work with public, shared, notes and journal folders. Importing & exporting data.
The Knowledge Academy
Who Should Attend the Course?
This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to use Microsoft Outlook 2003 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. Delegates should have a basic understanding of PCs and using Microsoft Windows to start an application, get help, and open, close and save files.
Course Outline
Getting started
• The program window • Outlook Today • Getting help
• E-mail accounts • E-mail messages • Handling messages
E-mail management
• Managing e-mail • Printing messages • Address books
Contact management
• Managing contacts • Categories
Tasks
• Working with tasks • Managing tasks
Appointments and events
• Creating and sending appointments • Categorizing appointments • Modifying appointments • Working with events
Meeting requests and responses
• Working with meeting requests • Responding to meeting requests • Handling meeting responses • Microsoft NetMeeting
Customizing Outlook
• Personal folders • Organizing folders • Signatures • Voting buttons • Interacting with the Internet
- Highly Experienced Instructor
- Detailed User-Friendly Manual
- Pre/Post Course Email Support
- Refreshments
- Attendance Certificate
- “Individual trainer approach made it an interesting course”By David Cleworth (1/12/2012)
- “I had a really good experience with The Knowledge Academy. They were the cheapest around at the time and had the most amazing trainer. He was dedicated and passionate. 10/10 from me.”By Joe Whittiker (03/01/2013)
- “I was worried about paying for a training course from a company I had never used before, but after being with the knowledge academy I would say that they are worth every penny. This is the company to go with if you want to pass.”By Blake Dass (16/11/2012)
- “The location was good and so were the refreshments but for me it was the customer service I received and the trainer we were provided with which impressed me with this company.”By Scott George (22/12/2012)
- “Although the course was hard work and I had no social life at all that week, it was well worth it in the end though when I passed! So, in short if you want to pass your exam and course then go with this company - they will get you there.”By Phil Maynard (10/11/2012)
- “I would like to thank The Knowledge Academy for helping me get what I needed to get the job I want. I called up the company unsure as to which course i should do and the girl on the end was lovely and so helpful. I attended the course she recommended and i passed! This company does exactly what it says on the tin; their prices are reasonable and their courses are good.”By Ethan Thomas (16/10/2012)
- “Very in-depth course - I did not realise how much you can do with one piece of software!”By Trevor Smith (Rating: 4.9 out of 5, 27/04/2012) from Glasgow
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