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CMI Level 3 Certificate in First Line Management Training Course Overview
CMI Level 3 Certificate in First Line Management Training Course Outline
Our CMI Level 3 Certificate in First Line Management (SCQF) Training Course is thoughtfully structured to meet the 40 Guided Learning Hours requirement, providing delegates with 20 hours of comprehensive course material and 20 hours of interactive e-learning content.
Qualification Level: Certificate
Minimum Credit Value: 13
The following topics will be discussed in an interactive session with a certified instructor.
Unit 3001V1: Personal Development as a First Line Manager (Credit Value 6)
Module 1: Develop and Use a Personal Development Plan
- Relation between Organisational Objectives and Personal Development Objectives
- Create a Personal Development Plan
- Learning and Development Opportunities
- Review the Progress of the Plan
Module 2: How to Plan and Manage Work?
- Methods or Processes Available to Determine Work Plan Priorities
- How to Manage Time to Achieve Work Plan Objectives?
- Reasons for Incorporating Flexibility into a Work Plan
Module 3: Develop and Maintain Effective Working Relationships
- Leadership Styles and Approaches used in Different Situations
- How to Develop and Maintain Good Working Relationships?
- Working with Team Members to Maintain Standards of Work and Behaviour
Module 4: Safeguard the Welfare of the Team
- Responsibilities of a First Line Manager for Safeguarding Team Welfare
- Identify and Monitor Risks Affecting Team Welfare
- Implement Actions upon Identifying a Risk to Team Welfare
After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.
Unit 3008V1 Improving Team Performance (Credit Value 7)
Module 5: Be Able to Identify Issues which Affect Performance
- Manager’s Role in Identifying Performance Issues
- How to Evaluate Individual and Team Performance and Behaviours?
- Limits of Responsibility for Dealing
Module 6: Select and Apply Optimal Solutions for Performance Issues
- Identify the Range of Approaches Available
- Different Methods Available in Providing Help and Support
- How to Conduct a Performance Counselling Session for an Individual?
- Importance of Maintaining Confidentiality
Module 7: Achieve the Performance Issue of an Individual
- Agree on Team Member Action Plan for Issue Resolution
- Range of Support Services Available
- How to Ensure that the Desired Outcomes are Achieved?
- Disciplinary and Grievance Procedure Triggers
- First Line Manager’s Role in a Disciplinary and Grievance Situation
- Reasons for Recording Action Plan Achievements and Actions Taken
Who should attend this CMI Level 3 Diploma in First Line Management Training Course
This CMI Level 3 Diploma in First Line Management Training Course is ideal for professionals stepping into management roles or those aspiring to lead teams effectively. It's designed to equip new managers with essential skills for handling first-line management challenges with confidence and competence. Here is a list of professionals who can benefit from this CMI Level 3 Training:
- Customer Service Managers
- Team Leaders
- Supervisors
- Junior Managers
- HR Professionals
- Small Business Owners
- Project Coordinators
Prerequisites of the CMI Level 3 Diploma In First Line Management Training Course
To attend the CMI Level 3 Diploma in First Line Management, delegates should have some managerial experience or be in a supervisory role, demonstrating a keen interest in developing management skills.
CMI Level 3 Certificate in First Line Management Training Course Overview
The CMI Level 3 Certificate in First Line Management Training Course offers a comprehensive introduction to the fundamentals of effective management, tailored for new or aspiring first-line managers. This training is crucial in today's dynamic business environment, providing the foundational skills and knowledge essential for effective team leadership and operational management. The course's relevance extends across various industries, highlighting its adaptability and wide-reaching benefits.
Understanding the principles of First-line Management is pivotal for professionals aiming to excel in leadership roles. The CMI Level 3 Certificate in First Line Management Online Training equips individuals with critical skills for managing teams, making informed decisions, and enhancing operational efficiency. It's particularly beneficial for supervisors, team leaders, and entry-level managers. Mastering these skills ensures effective team management, improved communication, and enhanced productivity, making it a must for aspiring leaders in any field.
The 2-day CMI Level 3 Course by the Knowledge Academy is designed to be both intensive and enlightening. It provides delegates with a concise yet thorough understanding of key management principles. This training emphasises practical skills, enabling delegates to apply their learning immediately in their professional roles. By the end of the course, delegates will be better equipped to handle managerial challenges, lead teams more effectively, and contribute significantly to their organisation's success.
Course Objectives
- To enhance delegates' understanding of effective team management principles
- To develop skills in strategic decision-making and problem-solving
- To improve communication and interpersonal skills for better team leadership
- To instil confidence in handling managerial challenges efficiently
- To provide practical tools and techniques for immediate application in the workplace
Upon completion of the CMI Level 3 Certificate in First Line Management Online Course, delegates will possess a robust set of management skills. They will be able to lead teams more effectively, make informed decisions, and navigate the complexities of managerial roles with greater confidence and competence. This CMI Level 3 Training sets the foundation for a successful journey in management, paving the way for further professional growth and leadership opportunities.
What’s included in this CMI Level 3 Certificate in First Line Management (SCQF) Training Course?
- CMI Level 3 Certificate in First Line Management (SCQF) Assessment
- World-Class Training Sessions from Experienced Instructors
- CMI Level 3 Certificate in First Line Management (SCQF) Certificate
- Digital Delegate Pack
CMI Level 3 Certificate in First Line Management (SCQF) Assessment Information
- Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit.
- Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy.
- You will receive the learner assessment guide once you’ve registered for the course.
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 3 Certificate in First Line Management Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's CMI Level 3 Certificate in First Line Management Training Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's CMI Level 3 Certificate in First Line Management Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CMI Level 3 Certificate in First Line Management Training Course sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite CMI Level 3 Certificate in First Line Management Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our CMI Level 3 Certificate in First Line Management Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
CMI Level 3 Certificate in First Line Management Training Course FAQs
First-line Management refers to the supervision and management of employees who are directly involved in an organisation’s daily operations. These managers act as a link between the workforce and upper management, ensuring that tasks are completed efficiently, and employees remain motivated and productive.
A First-line Manager is responsible for overseeing day-to-day operations, managing teams, ensuring tasks are completed on time, and addressing any issues that arise. They also play a vital role in staff development, providing feedback, training, and motivation to their team members.
First-line management is crucial for maintaining operational efficiency. These managers ensure that the workforce stays on track with organisational goals, handle immediate issues, and foster a positive work environment, which leads to increased productivity and employee satisfaction.
To improve your First-line Management skills, focus on enhancing communication, leadership, and problem-solving abilities. Continuous learning through courses like the CMI Level 3 Certificate in First Line Management and seeking feedback from both peers and subordinates can significantly aid in professional growth.
In the CMI Level 3 Certificate in First Line Management course, you'll learn essential leadership skills, effective team management strategies, conflict resolution, and performance monitoring techniques. This training equips you with the tools to effectively manage teams and contribute to organisational success.
The duration of the CMI Level 3 Certificate in First Line Management Training Course is 2 days.
After completing the CMI Level 3 Certificate in First Line Management Training, you can pursue roles such as Team Leader, Supervisor, or Operations Manager. The qualification opens doors to leadership positions across various sectors, enhancing your career progression.
With the CMI Level 3 Certificate in First Line Management, professionals can expect a starting salary ranging from £25,000 to £35,000 annually, depending on the industry and location. As you gain experience and take on more responsibilities, this can increase significantly.
The CMI Level 3 Certificate in First Line Management is highly recognised across in the United Arab Emirates. It is accredited by the Chartered Management Institute (CMI), which is respected for its professional management qualifications, making it a valuable credential for aspiring managers.
You can attend the CMI Level 3 Certificate in First Line Management Training Course through various formats, including in-person, online classes, or blended learning options. This flexibility allows you to choose the mode of learning that best suits your schedule and preferences.
The CMI Level 3 Certificate in First Line Management Training covers subjects like leadership techniques, team performance management, conflict resolution, communication strategies, and personal development. These core topics are designed to build well-rounded managerial competencies.
The CMI Level 3 Certificate in First Line Management Training provides valuable leadership skills, boosts career prospects, and enhances your ability to manage teams effectively. It also helps you develop critical thinking and problem-solving abilities, which are essential for management roles.
Yes, the CMI Level 3 Certificate in First Line Management Training is available online, offering flexibility to learners. You can study at your own pace, balancing professional commitments while gaining valuable skills in First-line Management from the comfort of your home or office.
The CMI Level 3 Certificate in First Line Management does not expire, making it a lifelong qualification. However, continuing professional development (CPD) is encouraged to keep your skills updated and relevant as industry trends and management practices evolve.
To attend the CMI Level 3 Certificate in First Line Management Training, delegates should have some managerial experience or be in a supervisory role, demonstrating a keen interest in developing management skills.
Attending the CMI Level 3 Certificate in First Line Management Course provides you with practical management skills, recognised credentials, and the confidence to lead teams effectively. It is a valuable investment in your personal and professional development.
The CMI Level 3 Certificate in First Line Management is highly beneficial for your career, as it demonstrates your ability to manage teams and projects effectively. It is a well-respected qualification that enhances your employability and opens up leadership opportunities.
You can register for the CMI Level 3 Certificate in First Line Management Course through The Knowledge Academy’s website. Simply choose your preferred format (online, classroom, or blended) and follow the easy registration process to secure your place in the course.
After completing the CMI Level 3 Certificate in First Line Management, you can pursue advanced management qualifications, such as the CMI Level 5 in Management and Leadership, or seek out higher-level management roles within your organisation.
The training fees for CMI Level 3 Certificate in First Line Management Training Coursein the United Arab Emirates starts from USD4995
The Knowledge Academy is the Leading global training provider for CMI Level 3 Certificate in First Line Management Training Course.
Please see our CMI Level 3 courses available in the United Arab Emirates
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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First Line Manager Mastery Package
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Time Management TrainingUSD1295
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CMI Level 3 Certificate in First Line Management Training CourseUSD4995
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