Who should attend this Salesforce Admin Training Course?
The Salesforce Admin Training Course offers in-depth knowledge about the administrative features of Salesforce, the leading Customer Relationship Management (CRM) platform. This course can be beneficial for various professionals, including:
- Aspiring Salesforce Administrators
- CRM Managers
- Business Analysts
- Sales Managers
- Technical Support Representatives
- Project Managers
- Solution Architects
Prerequisites of the Salesforce Admin Training Course
There are no formal prerequisites required for the Salesforce Admin Training Course.
Salesforce Admin Training Course Overview
Salesforce, a leader in CRM (Customer Relationship Management) software, revolutionises how businesses interact with their customers. This Salesforce Admin Training delves into the core functionalities and advanced features of Salesforce, highlighting its relevance in today's customer-centric business environment. It's essential for managing customer information and enhancing customer experiences effectively.
Understanding Salesforce is crucial for professionals involved in sales, customer service, and marketing. By mastering this tool, individuals can streamline client interactions, manage sales pipelines, and create comprehensive customer profiles. This CRM Training is particularly beneficial for those looking to elevate their careers in sales and customer relationship management.
The Knowledge Academy’s 4-day Salesforce Admin Training is designed to provide a thorough understanding of Salesforce administration and its applications. It helps delegates in comprehensively managing customer data, automating business processes, and deriving insights for strategic decisions. This training will empower participants with practical skills to efficiently use Salesforce in their respective roles.
Course Objectives
- To learn about traditional CRM and Salesforce CRM
- To know about the nature salesforce of the architect’s service
- To gain knowledge of custom buttons and link considerations
- To know the key difference between traditional CRM vs Salesforce CRM
- To get familiar with the setting values and advanced options in the process builder
At the end of this course, delegates will be able to modify default functionality and produce unique pages, components, and apps. They will also be able to manage data structures with fields, relationships, and objects.