BCS Practitioner Certificate in Modelling Business Processes Training Overview
BCS Practitioner Certificate in Modelling Business Processes Training Course Outline
The content of this Business Analysis Training Course covers a range of subjects to provide delegates with a broad understanding of Modelling Business Processes.
Module 1: Context for Business Process Modelling
- Business Systems and IT Systems
- Some Definitions of ‘Process’
- Processes
- Why Model Business Processes?
- Mapping Vs Modelling
- Role of IT in Businesses
- Approaches to Business Process Modelling
- Hierarchy of Business Processes
- Process Levels
- Functional View of an Enterprise
- Functional Vs Process View
- Advantages of Process View
- Organisation Chart View of an Enterprise
- Process View
Module 2: Modelling at Enterprise Level
- Enterprise View of Process Hierarchy
- Map Before Model
- SIPOC View of the Enterprise
- Harmon Model of the Organisation
- Enterprise View of Business Process SIPOC
- Core Operation – Home Cinema Example
- Supporting Processes
- At Home Cinema – Process Map
- Enterprise Level Process Model
- Value Proposition
- Relationship and Image Aspects
- Porter’s Value Chain
- Porter’s Value Chain– Manufacturing Example
- Manufacturing Value Chain to Manufacturing Process Map
- Porter’s Value Chain– Manufacturing Example
- Value Chain for Service Enterprises
Module 3: Modelling at the Event-Response Level
- Event-Response View of Process Hierarchy
- Process Elements
- Actors
- Business Rules
- Customer
- Business Events
- Process Elements Examples
- Process Elements Example– Alternate View
- Business Process Modelling Technique
- Process Dependency Vs Process Flow
- Why Model Business Processes?
- Process Modelling Notations
- BPMN
- UML Activity Diagrams
- Notation-Swim Lanes
- Notation-Start
- Notation-Tasks
- What is a Task?
- Identifying Tasks
- Notation
- Flows
- Decisions
- Merges
- Forks and Joins
- Finish
- UML Notation - Reminder
- Purpose of Measuring Process Performance
- Measuring Processes
- Timelines
- Process Management
Module 4: Modelling at the Actor-Task Level
- Actor-Task View of Process Hierarchy
- What is a Task?
- Task Analysis
- Example Task Narrative for at Home Cinema
- Example Task Description for Take Payment Task
- Documenting Business Rules
- Task Performance Measures
- Documenting the Steps of a Task
- Task Steps Shown as Activity Diagram
- Use Case Descriptions
- Header
- Flows
- Structured English Conventions and Constructs
- DOWHILE Vs DOUNTIL
- Task Steps Shown Using Structured English
Module 5: Improving Business Processes
- Identifying Process Problems
- Possible Process Flow Problems
- Potential Process Flow Improvements
- Robotic Process Automation (RPA) in Process Improvement
- Unsatisfactory Performance
- Challenging Business Rules
- Task Analysis
- Typical NVAs
- Scenario Analysis
- Challenging Assumptions
- RPA Key Benefits
- Alternative Approaches to Change
- Importance of Overall View
- Modelling the To-Be Processes
- Gap Analysis - Identifying IT System Requirements
- Gap Analysis – the COTS Approach
Module 6: Managing and Implementing Change
- Gap Analysis
- Taking a Holistic Approach
- POPIT
- How POPIT Helps?
- Implementing Business Change
- Pros and Cons
Who should attend the BCS Practitioner Certificate in Modelling Business Processes Training Course?
The BCS Certificate in Modelling Business Processes Course is designed for individuals who are involved in or interested in the field of business process modelling and management. This Business Analysis Course is particularly beneficial for the following professionals:
- Business Analysts
- Systems Analysts
- Process Analysts
- Process Improvement Specialists
- Business Process Managers
- Quality Assurance Professionals
- Operations Managers
Prerequisites of the BCS Practitioner Certificate in Modelling Business Processes Training Course
There are no formal prerequisites for attending this BCS Certificate in Modelling Business Processes Course. However, a basic understanding of business operations would be beneficial.
BCS Practitioner Certificate in Modelling Business Processes Course Overview
Business Process Modelling is crucial for those involved in fields like project management, business analysis, and process improvement. It involves graphically representing business processes to identify inefficiencies, improve workflow, and facilitate stakeholder communication. Organisations can streamline operations, enhance customer satisfaction, and achieve strategic goals by understanding and applying business process modelling techniques.
Proficiency in business process modelling is essential for Business Analysts, Process Architects, Project Managers, Business Change Managers, and anyone involved in optimising organisational processes. Professionals can effectively visualise, analyse, and improve business processes by mastering business process modelling techniques, contributing to organisational efficiency and success.
The 2-day training on Business Analysis comprehensively covers all the essential topics, enabling delegates to develop a thorough understanding of modelling business processes. Throughout the training, participants will delve into various aspects, including the context for business process modelling, process levels, implementing business change, outline process mapping, business events, potential process flow improvements, and more.
Course Objectives
- To evaluate the role of IT, including Robotic Process Automation (RPA), in process improvement
- To manage and implement change in business processes
- To understand the fundamental concepts of business process modelling and its role in organisational improvement
- To identify and analyse business processes using various modelling techniques
- To communicate business process models effectively to stakeholders
- Identify areas for process improvements and rank opportunities for better results.
Upon completing theBCS Practitioner Certificate in Modelling Business Processes Training Course, delegates will have acquired the skills and knowledge to proficiently analyse and model business processes across various levels, including enterprise-wide, event-response, and actor-task levels.
What’s included in the BCS Practitioner Certificate in Modelling Business Processes Training Course?
- BCS Practitioner Certificate in Modelling Business Processes Examination
- World-class training sessions from Experienced Instructors
- BCS Certificate in Modelling Business Processes Certificate
- Digital Delegate Pack
BCS Practitioner Certificate in Modelling Business Processes Exam Information
The BCS Practitioner Certificate in Modelling Business Processes is designed for those who wish to gain understanding of a range of business process modelling and analysis techniques, know how they are used, and identify when to use them. This BCS Practitioner Certificate in Modelling Business Processes Exam is formatted in the following way:
- Question Type: Multiple Choice
- Total Questions: 40 Questions
- Total Marks: 40 Marks
- Pass Mark: 65%, or 26/40 Marks
- Duration: 60 Minutes
- Open Book/Closed Book: Closed book
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Unlock your potential with The Knowledge Academy's BCS Practitioner Certificate in Modelling Business Processes Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's BCS Practitioner Certificate in Modelling Business Processes Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led BCS Practitioner Certificate in Modelling Business Processes Training sessions.
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What our customers are saying
Vicky was energetic and engaging throughout the two days of training, and cleared had experience in the field and application of what was being discussed, which helped them to use examples that were accessible.
Matthew Guppy
good
Sujata Majithia
The trainer was very knowledgeable about the topic drawing from personal experience.
Gavin Mark Butler
BCS Practitioner Certificate in Modelling Business Processes Training FAQs
Business Analysis is all about identifying business objectives, achieving such objectives, and finding solutions to business problems. To find out more, visit our Business Analysis training topic page.
Yes, this course is accredited by BCS (The Chartered Institute for IT).
Yes, we offer this course in a multitude of locations across the UK and globally. This means that it’s easy to find a suitable training venue for you.
Obtaining the BCS Modelling Business Processes certification offers several advantages, such as enhanced application of modelling techniques, increased confidence as a business analyst, improved recognition within organisations, networking opportunities, international recognition, and career advancement in the field of business analysis.
After receiving the certificate, you become eligible for various positions such as business analyst, process analyst, business process consultant, process improvement specialist, and other roles focused on business process modelling and optimisation.
As soon as you book and pay for the BCS Certificate in Modelling Business Processes Training course, we will give you access to our online portal, where you can access the pre-reading and training material. If you attend a virtual course, we will also provide recordings of the virtual course you attended.
In this BCS Modelling Business Processes, you will not receive any PDUs.
The exam for the BCS Modelling Business Processes is a closed-book format consisting of 40 multiple-choice questions. Candidates have 60 minutes to complete the exam.
In case of failing the BCS Modelling Business Processes exam, candidates are required to pay a resit fee. Additionally, our trainers offer complimentary feedback and recap session.
Upon completion of the course, Certificates of Achievement are provided either in hard copy or via email.
As part of enrolling on a Business Analysis training course, you will be provided with engaging sessions led by experienced instructors who will support you through training to help you pass the exam. Furthermore, by gaining a Business Analysis certification you will gain one year’s free BCS Associate membership. Refreshments and courseware are provided. BCS accredited exams are also included in the price of this course.
The training fees for BCS Practitioner Certificate in Modelling Business Processes Trainingin Austria starts from €2295
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Please see our Business Analysis Courses courses available in Austria
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Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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