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Implementing and Operating Cisco Collaboration Core Technologies Training Overview
Implementing and Operating Cisco Collaboration Core Technologies Training Course Outline
Module 1: Cisco Collaboration Solutions Architecture
- Introduction to Cisco Collaboration Solutions Architecture
- Collaboration Deployment Models
- Licensing
- High Availability
- Capacity Planning
- Security Requirements
- Disaster Recovery
- Dial Plan
- IP Network Protocols
- Codecs
Module 2: Call Signalling Over IP Networks Bullet
- IP Phone Initialisation
- Single Site On-Cluster Calling
- Troubleshoot Single Site On-Cluster Call Setup
- Call Setup and Teardown Process
- SIP Call Signalling for Call Setup and Teardown
- Compare the Call Control Protocols
- DTMF Signalling Over IP Networks
Module 3: Integrate Cisco Unified Communications Manager LDAP
- LDAP in Cisco Unified Communications Manager
- Integration
- Synchronisation
- Authentication
- Attribute Mapping
- Considerations
- Access Control Groups
- Templates of Feature Group
Module 4: Implement Cisco Unified Communications Manager Provisioning Features
- Provisioning Options
- Self-Provisioning
- Prerequisites
- Components
- Authentication Modes
- Batch-Provisioning Tools
Module 5: Codecs
- What are Codecs?
- Audio and Video Codecs
- Evaluate the Effects of Encryption on Codecs
- Call Admission Control
- Configure Regions and Locations
Module 6: Dial Plans and Endpoint Addressing
- Introduction to Dial Plan
- Dial Plan Components and Their Functions
- EndPoint Addressing
- Cisco Unified Communications Manager
- Call Routing
- Call-Routing Logic
- Address Methods and Digit Analysis
- Variable-Length Patterns, Overlapping Patterns, and Urgent Priority
Module 7: Implement MGCP Gateways
- What are MGCP Gateways?
- MGCP Gateway Implementation
- Path Selection
- Route Groups
- Route Lists and Patterns
- Digit Manipulation
Module 8: Implement Voice Gateways
- Dial Peers
- Digit Manipulation Features on Cisco IOS Gateways
- Codec and DTMP-Relay Selection on Cisco IOS Gateways
Module 9: Configure Calling Privileges
- Calling Privileges Introduction
- Partitions and CSSs
- Considerations of Partition and CSS
- Time-of-Day Routing
- Client Matter Codes and Forced Authorisation Codes
Module 10: Toll Fraud Prevention Implementation
- Introduction to Toll Fraud Prevention
- Cisco Unified Communications Manager CoS for Toll Fraud Prevention
Module 11: Globalised Call Routing Implementation
- Multisite Dial Plans
- Globalised Call Routing
- Introduction
- Number Formats
- Globalisation of Localised Call Ingress
- Localisation During Call Egress
Module 12: Implement and Troubleshoot Media Resources
- Media Resources Overview
- Media Resource Selection and Access Control
- Annunciator Feature
- Unicast and Multicast MOH Characteristics
- Audio and Video Conference Bridge
- Devices
- Integration Options
- MTP and Transcoder
- Devices
- Requirements
Module 13: Cisco Instant Messaging and Presence
- Cisco IM and Presence Features and Architecture
- Compare the Protocols XMPP and SIMPLE SIP
- Clustering
- Cisco Unified Communications IM and Presence Components and Communication Flows
Module 14: Enable Cisco Jabber
- Deployment Modes
- Operational Modes
Module 15: Configure Cisco Unity Connection Integration
- Introduction to Cisco Unity Connection Integration
- SIP Integration
- Typical Integration Mistakes
- Integration Considerations
Module 16: Configure Cisco Unity Connection Call Handlers
- What is Call Handler?
- System Call Handler
- Caller Input
- Operator Call Handler
- Goodbye Call Handler
- Directory Handler
- Interview Handler
Module 17: Collaboration Edge Architecture
- Collaboration Edge (Expressway -C, -E)
- Supported Services for B2B Collaboration
- Mobile and Remote Access
- Service Discovery
- Explore Expressway Settings for MRA
- Cisco Unified Border Element (CUBE)
Module 18: Quality Issues Analysis in Converged Networks
- Converged Networks
- Available Bandwidth
- Network Delay Components
- End-to-End Delay Calculations
- Jitter
- Packet Loss
Module 19: QoS and QoS Models
- What is QoS?
- Network Traffic Identification
- Categorise Network Traffic into Classes
- Policies
- QoS Mechanisms and Models
- DSCP Encoding
- Expedited Forwarding and Assured Forwarding
- Class Selector
Module 20: Implement Classification and Marking
- Classification and Marking Introduction
- Classification and Marking at the Network and Data Link Layers
- QoS Service Class
- Cisco Marking Recommendations
- QoS Markings in a SIP Call Flow
- MQC Classification and Marking Options
Module 21: Configure Classification and Marking on Cisco Catalyst Switches
- Introduction to Campus Classification and Marking
- QoS Trust Boundaries
- Ingress QoS Models
- QoS Marking and Table Maps
- Internals DSCP
Labs
- Configure IP Network Protocols
- Configure and Troubleshoot Collaboration Endpoints
- Troubleshoot Calling Issues
- Configure and Troubleshoot LDAP Integration
- Deploy an IP Phone Through Auto and Manual Registration
- Configure Self-Provisioning
- Configure Batch Provisioning
- Cisco VoIP Bandwidth Calculator
- Configure Regions and Locations
- Implement Endpoint Addressing and Call Routing
- Implement PSTN Calling Using MGCP Gateways
- Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
- Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
- Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
- Configure Calling Privileges
- Implement Toll Fraud Prevention on Cisco Unified Communications Manager
- Implement Globalised Call Routing
- Deploy an On-Premise Cisco Jabber Client for Windows
- Configure the Integration Between Unity Connection and Cisco UCM
- Manage Unity Connection Users
- EAI: Configure QoS
Who should attend this Implementing and Operating Cisco Collaboration Core Technologies Training Course?
The Implementing and Operating Cisco Collaboration Core Technologies Training Course is designed for IT professionals, Network Engineers, and individuals who want to gain expertise in implementing and managing Cisco collaboration solutions. This course is beneficial for various professionals including:
- Network Engineers
- Unified Communications (UC) Engineers
- Voice and Video Engineers
- Telephony Administrators
- Unified Communications Managers
- Network Architects
- VoIP Technicians
- Telecom Engineers
Prerequisites for the Implementing and Operating Cisco Collaboration Core Technologies Training Course
There are no formal prerequisites for attending this Implementing and Operating Cisco Collaboration Core Technologies Training Course.
Implementing and Operating Cisco Collaboration Core Technologies Training Course Overview
Cisco IT implements our solutions to enhance business operations, accelerate decision-making, and increase productivity. It simplifies communication, inspires innovation, and enables interaction with each other anywhere on any device. It makes it simple to access the Cisco technologies need to scale quickly and advance at business speed. This training will provide learners with the knowledge and skills required to implement and deploy core collaboration and networking technologies. Obtaining excellent skills in operating Cisco devices enables individuals to gain higher designations in globally recognised organisations and climb the ladder of success within a short time.
This 2-day Implementing and Operating Cisco Collaboration Core Technologies Training course provides delegates with a comprehensive knowledge of implementing Cisco collaboration solutions. During this training, delegates will become familiar with call signalling that establishes the connection between the endpoint and gatekeeper. They will also get acquainted with Cisco Codecs for creating video collaboration experiences for vertical applications. The Knowledge Academy’s highly skilled trainer with years of experience teaching Cisco courses will conduct this training.
Course Objectives
- To configure calling privileges in Cisco unified communications manager
- To compare IP phone signalling protocols of session initiation protocol
- To integrate and troubleshoot Cisco unified communications manager
- To implement public switched telephone network access using MGCP
- To configure and troubleshoot Cisco unity connection call handlers
- To transform analogue voice into digital streams using codecs
After attending this training, delegates will be able to implement dial plans and call routing in Cisco unified communications manager. They will also be able to work from outside the company using Mobile Remote Access (MRA) endpoints.
What’s included in this Implementing and Operating Cisco Collaboration Core Technologies Training Course?
- World-Class Training Sessions from Experienced Instructors
- Implementing and Operating Cisco Collaboration Core Technologies Certificate
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Implementing and Operating Cisco Collaboration Core Technologies Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's Implementing and Operating Cisco Collaboration Core Technologies Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Implementing and Operating Cisco Collaboration Core Technologies Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Implementing and Operating Cisco Collaboration Core Technologies Training sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Implementing and Operating Cisco Collaboration Core Technologies Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our Implementing and Operating Cisco Collaboration Core Technologies Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
excellent skilled trainer
Mohammed Khalid Shariff
Implementing and Operating Cisco Collaboration Core Technologies Training FAQs
Cisco Hosted Collaboration Solution (HCS) is the upcoming generation UC and collaboration platform for service providers who want to deliver distinctive Cisco collaboration technologies using hosted and managed models.
Attending training for Implementing & Operating Cisco Collaboration Core Technologies is crucial as it equips professionals with the skills to manage, deploy, and troubleshoot Cisco’s collaboration solutions, ensuring seamless communication, enhanced productivity, and optimised business processes within organisations.
(HCS), which stands for Cisco Hosted Collaboration Solution, is a cloud-based platform that enables service providers to offer Cisco collaboration applications, such as voice, video, and messaging, to businesses. It provides scalable, flexible, and secure communication services without the need for extensive on-premises infrastructure.
There are no formal prerequisites for attending this Implementing and Operating Cisco Collaboration Core Technologies Training course.
The Implementing and Operating Cisco Collaboration Core Technologies Training Course is designed for IT professionals, Network Engineers, and individuals who want to gain expertise in implementing and managing Cisco collaboration solutions.
Cisco HCS provides the benefits of Cisco’s collaboration solutions with operational, financial, and strategic benefits associated with cloud services.
Cisco Unified Communications Manager (Unified CM) offers secure, manageable, reliable, and scalable session management and call control.
At the end of this training, delegates will be able to implement Cisco collaboration solutions within an organisation and integrate Cisco Unified Communications Manager LDAP. They will also be able to configure calling privileges and analyse quality issues in converged networks.
In this Implementing and Operating Cisco Collaboration Core Technologies Training course, you will learn about Cisco collaboration solutions architecture, call signaling, codecs, dial plans, endpoint addressing, implementing voice gateways, enabling Cisco Jabber, and other related concepts.
No prior experience is required to attend this course. However, before attending this course, it is recommended that delegates have familiarity with IP addressing and network protocols, as well as basic knowledge of Cisco Unified Communications, will help delegates better understand the course material and applications.
This course takes 2 days to complete during which delegates participate in intensive learning sessions that cover various course topics.
Completing the Implementing and Operating Cisco Collaboration Core Technologies course enhances career prospects by qualifying professionals for roles like Collaboration Engineer, Network Administrator, and Systems Engineer, focusing on Cisco’s collaboration solutions and improving employability in communication and networking industries.
Certified in Cisco Collaboration Core (CLCOR) training offers numerous benefits, including enhanced credibility, improved job opportunities, and the ability to efficiently deploy and manage Cisco collaboration technologies, leading to better performance, productivity, and career growth in the IT sector.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements.
If you are unable to access this training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.
The course is designed to be accessible to all levels, making it suitable for both beginners and experienced professionals. It covers foundational concepts while offering in-depth insights into personal and organisational growth strategies.
Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
The Knowledge Academy in Austria stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for Implementing and Operating Cisco Collaboration Core Technologies Trainingin Austria starts from €2895
The Knowledge Academy is the Leading global training provider for Implementing and Operating Cisco Collaboration Core Technologies Training.
Please see our Cisco Training courses available in Austria
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Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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