Course information

Social Media KPIs and Reports Training Course Outline

Module 1: Introduction to Social Media

  • What is Social Media?
  • Benefits of Social Media
  • Social Media Management
  • Social Media Tools

Module 2: Key Performance Indicators (KPIs)

  • What is Key Performance Indicator (KPI)?
  • Types of KPI
  • What is a SMART KPI?
  • What is a SMARTER KPI?
  • Why are KPIs Important?
  • Steps to a Stronger KPI Strategy
  • How to Write and Develop KPIs?
  • KPIs as Part of Performance Management Frameworks

Module 3: Social Media KPI

  • What is Social Media KPI?
  • Social Media KPIs for Engagement
  • Set Social Media KPIs
  • Important Social Media KPIs Should Be Tracking
  • Track Social Media KPIs
  • Different Social Media KPIs to Track

Module 4: Social Media Metrics

  • What are Social Media Metrics?
  • Best Social Media Marketing Metrics
  • Measuring the Right Social Media Metrics
  • Engagement: Likes, Comments, Shares, and Clicks
  • Awareness: Impressions and Reach
  • Share of Voice: Volume and Sentiment
  • ROI: Referrals and Conversions
  • Customer Care: Response Rate and Time

Module 5: Social Media Report

  • What is a Social Media Report?
  • Benefits of a Social Media Report
  • Important of Social Media Reporting
  • Steps to Creating Social Media Reports
  • Choosing a Social Media Reporting Tool
  • Best Practices to Create Powerful Social Media Reports
  • What Social Media Reports Should Include?
  • Social Media Report Templates
  • How to Present Social Media Reports?

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Who should attend this Social Media KPIs and Reports Training Course?

The Social Media KPIs and Reports Course is designed for individuals and professionals who are involved in managing or analysing social media activities for businesses, organisations, or personal brands. A variety of professionals can benefit from this course, such as:

  • Social Media Managers
  • Digital Marketers
  • Content Creators
  • Marketing Managers
  • Marketing Analysts
  • Advertising Professionals
  • Social Media Influencers

Prerequisites of the Social Media KPIs and Reports Training Course

There are no formal prerequisites for this Social Media KPIs and Reports Course.

Social Media KPIs and Reports Training Course Overview

Social Media Key Performance Indicators (KPIs) are crucial metrics used to evaluate content and marketing performance across social platforms against predefined objectives. Different KPIs are employed depending on the platform, channel, and campaign. They provide organisations with the insights needed to measure campaign success, make data-driven adjustments, and refine strategies. Social media reports, which compile data and metrics from various networks over time, offer businesses a curated view of performance based on their goals and activities.

Proficiency in social media KPIs and reporting is essential for professionals aiming to improve campaign effectiveness and achieve their brand’s marketing goals. Marketing Managers, Social Media Strategists, Content Creators, and Business Owners all benefit from understanding KPIs, as these insights allow for continuous improvement. Mastering these skills enables professionals to focus their efforts on optimising strategies, leading to better performance and higher return on investment.

Our 1-day training by The Knowledge Academy is designed to equip delegates with comprehensive knowledge of social media metrics and reporting. Delegates will learn about different KPIs, how to integrate them into performance management frameworks, and how to refine marketing strategies. They will also explore essential topics such as social media tools, SMART KPIs, and report creation, all taught by a highly experienced trainer.

Course Objectives

  • To understand the concept of social media KPIs and their relevance in campaigns.
  • To explore different KPIs for various platforms and marketing channels.
  • To use SMART KPIs for goal setting.
  • To create comprehensive social media reports.
  • To learn essential tools for tracking social media performance.
  • To set effective social media KPIs for reach and engagement.
  • To customise reports for specific business goals.
  • To improve social media campaign strategies.

Upon the completion of this course, delegates will receive certification, gaining a solid understanding of how to measure, track, and report social media performance. This certification will enhance career prospects in marketing and social media management, helping individuals secure better opportunities and higher pay.

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What’s included in this Social Media KPIs and Reports Training Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Social Media KPIs and Reports Training Certificate                  
  • Digital Delegate Pack

Why choose us

Our Melbourne venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Melbourne is the capital city of the Australian state – Victoria. The population of Melbourne is around 4,500,000 people with its inhabitants known as Melburnians. The metropolitan area is located on the extended natural bay of Port Phillip and expands towards the Dandenong and Macedon mountain ranges. Melbourne was transformed into one of the world’s wealthiest and largest cities during the 1850s gold rush. Melbourne’s economy has particular strengths in areas such as finance, manufacturing, research, IT, education, logistics, transportation, and tourism. Melbourne is also home to the world’s largest mining company BHP Billiton. The seaport in Melbourne is Australia’s largest and handles more than $75 billion in trade every year. There are around 9 million visitors every year, this plays and important role in the economy with an annual $16 billion being brought in on tourism alone. Melbourne is home to many of Australia’s most prominent and well-known schools. Six out of 20 of the best ranked schools in Australia are located in Melbourne. Melbourne was further ranked the world’s fourth top University City just after London, Boston, and Tokyo. The University of Melbourne was ranked top among Australian universities in the 2010 THES international rankings. The University has approximately 43,000 students and 4,000 teach staff. The University of Melbourne is highly ranked in many academic areas such as Law, Computer Science & IT, Arts and Humanities, Dentistry and, Medicine. There are a number of private international schools which includes The Japanese School of Melbourne which is a weekend programme for Japanese Australian and Japanese national students. There are a number of other well-known universities in Australia including the Royal Melbourne Institute of Technology, La Trobe University, and Swinburne University of Technology. An increase in international students attending university in Melbourne has resulted in an increase in the number of places being made available to students.

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T: +61 272026926

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Digital Marketing Courses | Social Media KPIs And Reports Training in Melbourne. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Digital Marketing Courses | Social Media KPIs And Reports Training in Melbourne, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Digital Marketing Courses | Social Media KPIs And Reports Training in Melbourne. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Digital Marketing Courses | Social Media KPIs And Reports Training in Melbourne sessions.

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Highly experienced trainers

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

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Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

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Team building opportunity

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Digital Marketing Courses | Social Media KPIs And Reports Training in Melbourne FAQs

Social media refers to online platforms where users create, share, and interact with content. It is widely used for communication, networking, marketing, and brand promotion. Businesses utilise social media to engage customers, promote products, and enhance brand visibility, while individuals use it for social interaction, sharing ideas, and staying informed.
Social media refers to online platforms where users create, share, and interact with content. It is widely used for communication, networking, marketing, and brand promotion. Businesses utilise social media to engage customers, promote products, and enhance brand visibility, while individuals use it for social interaction, sharing ideas, and staying informed.
The Social Media KPIs And Reports Course is ideal for social media managers, marketers, digital strategists, content creators, and business owners looking to improve their understanding of social media metrics. It is also beneficial for professionals responsible for measuring the performance of social media campaigns and improving brand strategies.
Social Media KPIs (Key Performance Indicators) are measurable values that assess the effectiveness of social media content and marketing campaigns against predefined objectives. These KPIs vary based on the platform, campaign goals, and performance metrics, such as engagement, reach, conversions, and ROI.
This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.
Steps to creating a social media report include setting clear goals, selecting relevant KPIs, gathering data from social media analytics, analysing performance metrics, and presenting findings in a customised report that aligns with the business’s objectives.
Delegates will learn how to identify, track, and report on social media KPIs, set SMART objectives, and create effective social media reports. The course covers essential tools and techniques to measure campaign success and optimise strategies for better performance.
This course equips delegates with the skills to accurately measure social media performance, make data-driven decisions, and enhance campaign strategies. It provides practical insights into optimising content and improving marketing effectiveness, helping delegates stay competitive in a fast-evolving digital landscape.
No, there is no formal exam at the end of this course. However, delegates are assessed through practical exercises and activities throughout the training to ensure they understand and can apply the concepts effectively.
Yes, there are other Social Media KPIs And Reports Course offered by The Knowledge Academy in Melbourne
Completing this Social Media KPIs And Reports Course opens career opportunities in digital marketing, social media management, content strategy, and data analytics. Delegates can pursue roles where expertise in social media performance and reporting is essential, leading to enhanced job prospects and higher salaries.
Job roles that benefit from this Social Media KPIs And Reports Certification include social media managers, digital marketing specialists, content creators, data analysts, and business owners. This certification enhances their ability to measure campaign success, optimise strategies, and deliver better results for their organisations
The Knowledge Academy in Melbourne stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for Social Media KPIs and Reports Trainingin Melbourne starts from AUD1895
The Knowledge Academy is the Leading global training provider for Social Media KPIs and Reports Training.
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Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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