Course information

HR Skills for Non-HR Managers Course Outline

Module 1: Introduction

  • Definition of Human Resources
  • Personnel Management and HR
  • Challenges to HR Professionals

Module 2: Employment Law

  • Employment Law Overview
  • Employment Contracts
  • Fundamental Employment Rights and Employer Responsibilities
  • Employee Handbook
  • Employee Rights
  • Data Protection
  • Data Protection Act
  • Health and Safety Regulations
  • Redundancy
  • What is Discrimination and What are the Different Types of it?

Module 3: Management Roles within HR

  • Links Between Manager Role and Employment Law
  • HR Generalist Activities
  • Roles and Responsibilities
  • Inductions
  • Cost Efficiencies
  • Recruitment
  • Talent Management
  • Remuneration
  • Documentation
  • Gap Analysis
  • Training Requirements
  • When to Involve HR Managers in Relations with Team Members

Module 4: Managing Absence

  • Absence and Sickness
  • Identifying Reasonable Levels of Sickness 
  • Authorised and Unauthorised Absences
  • Firm but Fair Approach to Absence
  • Return to Work Interviews
  • Employer Rights in Line with the Law

Module 5: Dealing with Difficult Employees

  • Communication with Employees
  • Effective Employee Communication
  • What is a Grievance and What Causes One?
  • Types of Grievance
  • Performance Management
  • Planning Performance
  • Coaching Performance
  • Reviewing Performance
  • Performance Management
  • Dealing with Poor Performance
  • Dismissal
  • Redundancy
  • Preventing Poor Performance
  • Efficient Discipline Structure
  • Putting Planning Strategies into Place to Deal with Difficult Situations

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Who should attend this HR Skills For Non-HR Managers Course?

The HR Skills For Non-HR Managers Training Course is a valuable investment to help the delegates become more effective managers and leaders. This course is ideal for anyone who is in a managerial role and would like to learn the fundamentals of HR. The following professionals can benefit from attending this course: 

  • Team Leaders And Project Managers
  • Executives and Senior Leaders
  • Customer Service Managers
  • Entrepreneurs and Small Business Owners
  • Employees in Leadership Development
  • Operations Managers
  • Sales Managers

Prerequisites of the HR Skills For Non-HR Managers Course

There are no formal prerequisites for the HR Skills for Non-HR Managers Course. However, the course will be most beneficial for those with a basic understanding of HR concepts and practices.

HR Skills for Non-HR Managers Course Overview

The HR Skills for Non-HR Managers Course is a specialised training program designed for professionals who are not directly involved in human resources but require a foundational understanding of HR concepts and practices to effectively manage their teams and support organisational objectives.

Non-HR managers across various departments and functions should prioritise joining in the HR Skills for Non-HR Managers Course. This course equips them with the essential HR skills and knowledge required to address people management issues, enhance team performance, and foster a supportive work environment, thereby enhancing their effectiveness as managers and leaders within their organisations.

This intensive 1-day HR Skills for Non-HR Managers Course offered by The Knowledge Academy, delves into essential HR concepts tailored for non-HR managers. Delegates will gain a working knowledge of recruitment, retention, employee relations, and legal compliance. By the end, delegates will be equipped to lead more effectively and contribute to their organisation's HR strategies.

Course Objectives

  • To understand the role of HR in supporting organisational objectives and fostering a positive work culture
  • To develop essential HR skills for managing employee relations, performance, and development
  • To learn strategies for effective communication, conflict resolution, and team management
  • To gain insights into HR compliance requirements and ethical standards
  • To enhance leadership abilities and promote employee engagement and productivity
  • To empower non-HR managers to effectively address HR-related challenges within their teams and departments

Upon completion of this HR Training, non-HR managers will be better equipped to navigate HR-related issues, support employee development, and promote a positive work environment within their teams. They will have the confidence and skills needed to effectively manage people-related challenges and contribute to organisational success and growth.

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What’s included in this HR Skills For Non-HR Managers Course?      

  • World-Class Training Sessions from Experienced Instructors       
  • HR Skills For Non-HR Managers Certificate     
  • Digital Delegate Pack

Why choose us

Our Brisbane venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Brisbane is the capital city of the Australian state – Queensland and is situated around 450 miles north from Sydney and around 590 miles north-east of Canberra. It has one of the highest populations in Australia of 2.3 million just in the metropolitan area, with the urban conurbation reaching a population of more than 3.4 million people. Queensland is situated in the north-east of the country. As of 2010 Brisbane was named one of the top ten most beautiful cities in the world largely because of its modern architecture, luxurious green spaces and the enormous Brisbane River. Brisbane is known internationally for holding the final Goodwill Games in 2001 as well as hosting the 2014 G20 Brisbane summit and the 2003 Rugby World Cup. Brisbane has experienced consistent economic growth and is regarded as one of the major business hubs of Australia. Biotechnology and research facilities are important to the growth of the economy and the government have invested in several universities in Brisbane. Tourism makes up an important part of the Brisbane economy and is the third most popular destination to visit after Sydney and Melbourne. Brisbane is known for having the world’s first koala sanctuary which opened in 1927. Brisbane has many universities and colleges including the University of Queensland which is a public research university and the oldest university in the state of Queensland. It is also a Sandstone university and is consistently within the top 1% worldwide. Other universities include Griffith University and the Queensland University of Technology. There are also a number of universities that provide a range of vocational courses such as the Brisbane North Institute of TAFE. Brisbane is also known for a variety of independent tertiary providers such as the Australian College of Natural Medicine. There are a range of privately run Roman Catholic, Lutheran, and other Christian schools. 

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Address

Contact us for more information

T: +61 272026926

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led HR Skills For Non-HR Managers Training in Brisbane. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's HR Skills For Non-HR Managers Training in Brisbane, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's HR Skills For Non-HR Managers Training in Brisbane. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led HR Skills For Non-HR Managers Training in Brisbane sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

HR Skills For Non-HR Managers Training in Brisbane FAQs

The HR for Non-HR Managers Training is designed to equip managers and supervisors with essential HR skills, including recruitment, performance management, employee relations, and compliance, helping them effectively manage people and HR-related tasks in their roles.
This HR for Non-HR Managers Certification Course will enhance your understanding of key HR functions, improve your ability to handle HR responsibilities, and boost your leadership skills, ultimately contributing to a more efficient and productive team environment.
There are no formal prerequisites for taking this HR for Non-HR Managers Certification Training. It is suitable for managers, supervisors, and professionals without prior HR experience who want to develop a foundational understanding of HR practices.
This training course covers topics such as recruitment and selection, performance management, employee development, handling workplace conflicts, HR compliance, and employment law, offering a comprehensive overview of HR practices.
This HR for Non-HR Managers Training is ideal for managers, supervisors, team leaders, and business owners who have HR responsibilities but do not have formal HR training and want to develop the skills to handle HR tasks more effectively.
This course will help you manage your team more effectively by providing HR skills such as handling employee relations, conducting performance appraisals, and understanding HR policies, making you a more capable and informed manager.
The duration of this HR for Non-HR Managers Certification Training spans 1 day. For self-paced courses, the duration may vary based on the delegate's schedule, allowing flexibility to complete the training at their own pace.
No, prior HR experience is not required. The HR for Non-HR Managers Training is designed for those without an HR background, focusing on practical HR knowledge and skills relevant to a managerial role.
You will gain practical skills in recruitment, employee engagement, performance management, conflict resolution, compliance with labour laws, and managing HR-related tasks, which are essential for effective team management.
Completing this course enhances your managerial capabilities, opens up opportunities for roles such as department manager, team leader, or operations manager, and provides a stepping stone for broader leadership positions.
Yes, upon successfully completing the HR for Non-HR Managers Training, delegates will receive a certificate, which validates their understanding of HR fundamentals and enhances their professional credentials.
The Knowledge Academy offers globally recognised courses, expert trainers, flexible learning formats (online, in-person, and self-paced), and 24/7 support. This HR for Non-HR Managers Certification Course provides a comprehensive learning experience, preparing you for practical application in your career.
The training fees for HR Skills for Non-HR Managersin Brisbane starts from AUD1895
The Knowledge Academy is the Leading global training provider for HR Skills for Non-HR Managers.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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