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Outbound Sales Training Overview
Outbound Sales Training Course Outline
Module 1: Introduction to Outbound Sales
- What is Outbound Sales?
- Advantages of Outbound Sales
- Overview of Outbound Sales Process
Module 2: Build Efficient Outbound Sales System
- Build Right Sales Team
- How to Write Outbound Sales Call Scripts?
- Create Ideal Buyer Personas
- Nail Down Value Proposition
- Start Generating Leads
- Plan Outreach and Start Selling
Module 3: Essential Outbound Sales Tools and Software
- Outbound Sales CRM
- Sales Intelligence Tool
- Contact Information Tool
- Social Tools
Module 4: Common Outbound Sales Techniques
- Cold Calling
- Cold Emailing
- Email Automation
- Types of Outbound Strategies
Module 5: Advanced Selling Skills
- Engaging the Gatekeeper
- Advanced Objection Handling Skills
- Cross-Sell and Up-Sell
- Advanced Questioning Techniques
- Win-Win Negotiating
- Why People Don't Return Your Phone Calls?
Module 6: Ways to Improve Outbound Sales Performance
- Find Decision Maker
- Get Ahead of Curve
- Leverage Your Relationships
- Establish Credibility
- Keep Relationship Going
Module 7: Outbound Sales Call Script
- Cold Call Appointment Script
- Voicemail Script
- Follow-Up Script
- Gatekeeper Script
- Referral Script
- Promotional Sales Script
- Overcoming Objections Script
Module 8: Outbound Sales Strategies for More Sales
- Focus on Being Helpful
- Take Advantage of Referral Sales
- Use Omni-Channel and Multi-Touch Strategies
- Take Advantage of Calling Scripts
- Automate Outbound Sales
Who should attend this Outbound Sales Training Course?
The Outbound Sales Course is designed to equip delegates with the skills and strategies necessary to excel in the field of Outbound Sales, where sales professionals proactively reach out to potential customers to generate leads and drive business growth. This Sales Training Course is especially beneficial for the following professionals:
- Sales Professionals
- Business Development Executives
- Entrepreneurs and Business Owners
- Telemarketers
- Outbound Sales Agents
- Sales Managers
- Counselors and Advisors
Prerequisites of the Outbound Sales Training Course
There are no formal prerequisites for this Outbound Sales Course. However, a basic understanding of cold calling, sales pitching, and strong communication skills would be beneficial for the delegates.
Outbound Sales Training Course Overview
Outbound Sales is a method by which customer engagement begins from the seller's end. It is an essential and regular task performed by the sales department of any organisation to sell their products and services to more prospective customers. The Outbound Sales method allows organisations and sales representatives to use all the necessary strategies to get what is needed from marketing efforts (conversions and more leads) and generate more sales.
In the contemporary job market, there is a strong demand for essential skills such as customer interaction, addressing inquiries, furnishing relevant information, and managing objections, particularly in the Outbound Sales process. Acquiring these crucial skills and knowledge can greatly benefit individuals such as Sales Managers, Counselors and Advisors, and Telemarketers who are looking to establish a career as a sales representative within top-tier organisations.
In our 1-day Outbound Sales Training Course by The Knowledge Academy, delegates gain comprehensive knowledge for phone interactions. They acquire skills to enhance communication for increased conversions. The course covers building efficient outbound sales systems, mastering techniques, and crafting effective call scripts.
Course Objectives
- To learn about the Outbound Sales tools and software
- To understand common Outbound Sales techniques
- To build the right sales team
- To start generating more leads
- To automate Outbound Sales
- To learn about contact information tool
After attending this Sales Training Course, delegates become thoroughly familiar with the ins and outs of Outbound Sales. They learn to build their advanced knowledge of Outbound Sales which helps them to convert more sales and generate more revenue. Holding all these skills help delegates develop their bright future in this competitive era and secure their future.
What’s included in this Outbound Sales Training Course?
- World-class Training Sessions from Experienced Instructors
- Outbound Sales Certificate
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Outbound Sales Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's Outbound Sales Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Outbound Sales Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Outbound Sales Training sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Outbound Sales Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our Outbound Sales Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Ernold was fun, easy to understand and empathetic. Made the whole day go really fast. Loved every activity and loved that we talked more than him and made a bespoke Power Point just for us during his lunch break! He gave us amazing tips and knowledge which I'm excited to put into practice. Looking forward to the next one! Thank you :D
Valentina
Pete Baumann delivered the Course material brilliantly. I was engaged for the entire lenght of the training. Easy to listen to, and the varying pace maintained concentration.
James Rodrigues
Pete was brilliant and we learned a lot. Thank you.
Sasha Basist
Outbound Sales Training FAQs
Outbound Sales is a proactive sales strategy where sales professionals initiate contact with potential customers, rather than waiting for them to reach out. The goal is to generate interest, establish a connection, and guide the prospect through the sales funnel toward making a purchase. Outbound Sales require a strategic approach to targeting the right audience, crafting persuasive messages, and overcoming objections to convert leads into customers.
There are no formal prerequisites for this Outbound Sales Course. However, a basic understanding of cold calling, sales pitching, and strong communication skills would be beneficial for the delegates.
Sales professionals, business development representatives, and anyone looking to enhance their outbound sales skills should attend this course.
To build an efficient system, define target audiences, create compelling messaging, use CRM tools, track performance, and constantly refine your approach based on feedback and data.
Common techniques include cold calling, email outreach, social selling, prospecting, and using CRM tools to track and manage leads.
You’ll learn effective prospecting, lead generation strategies, objection handling, sales pitch development, and how to close deals efficiently.
The benefits of this course include improved lead generation, higher conversion rates, enhanced communication skills, and a deeper understanding of outbound sales strategies.
The certification validates your expertise in outbound sales techniques, enhancing your credibility and career prospects in sales roles.
This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.
The Knowledge Academy provides flexible self-paced training for these courses. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Sales Representatives, Account Managers, and Business Development Professionals who focus on outbound sales efforts can benefit from this certification.
This course comes with a 1-day training session from experienced trainers, a digital delegate pack, and a certificate upon completion of the course.
Yes, corporate training options are available to help organisations enhance their sales teams' outbound selling skills.
Yes. The Knowledge Academy offers 24/7 support for delegates before, during, and after this course.
Should you encounter any difficulties accessing the course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.
The course is moderately challenging, suitable for both beginners and experienced sales professionals.
After completing the Outbound Sales Course, you can expect job opportunities in roles such as Sales Representative, Business Development Manager, Account Executive, and Sales Consultant.
Holding this certification demonstrates your proficiency in outbound sales, making you a valuable asset to sales teams and enhancing your job prospects.
The course equips you with essential skills to excel in outbound sales, improving your effectiveness and career opportunities in sales roles.
No formal qualifications are required, but having experience in sales or business development is advantageous.
You can apply your skills in real-world sales scenarios, pursue advanced sales certifications, or focus on high-value lead generation and conversion strategies.
No, prior sales certification is not required, but it may enhance your understanding of the concepts covered.
No, a background in other Sales Courses is not necessary, though it may enhance your learning experience.
The training fees for Outbound Sales Trainingin Australia starts from AUD1895
The Knowledge Academy is the Leading global training provider for Outbound Sales Training.
Please see our Sales Training courses available in Australia
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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