Course information

ISO 9001 Lead Auditor Course Outline

Module 1: Definition and Fundamentals

  • International Organisation for Standardisation (ISO)
  • Introduction to ISO 9001
  • Basic Terminology of Quality Management System (QMS)
  • Principles of Quality Management System (QMS)
  • ISO 9001 Family of Standards and Versions
  • ISO 19011:2018
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • ISO 9001:2015 and its Clauses         
  • Process Approach
  • PDCA Cycle
  • Layout Standards that Follow the PDCA
  • Scope and Limitations
  • Limitations of ISO 9001
  • Benefits of ISO 9001

Module 3: Internal Audit Structure

  • Auditing Types, Procedures, and Planning
  • Auditing Techniques
  • Phases of an Audit
  • Assessment of Audit Reports and Documents

Module 4: Internal Auditor

  • Roles
  • Responsibilities
  • Leadership Skills

Module 5: Audit Programme

  • Audit Programme
  • Process Audit Checklist

Module 6: Audit Report

  • Audit Reports
  • Audit Findings
  • Follow-Ups

Module 7: Procedures

  • Procedures in Reference to the 9001:2015
  • Scope of QMS
  • Objectives of a QMS
  • Policies of a QMS

Module 8: Methods to Operate a QMS Efficiently

  • Challenges Faced During Implementation
  • Methods to Operate a QMS Efficiently
  • Implementation Process

Module 9: Risk Management

  • Risk and Opportunity
  • Risk-Based Thinking
  • Conducting Risk Assessments
  • Risk Assessment Methodology
  • Risk Assessment Implementation
  • Risk Register

Module 10: Roles and Responsibilities of a Lead Implementer and Quality Team

  • Roles and Responsibilities of a Lead Implementer and Quality Team
  • How to Maintain QMS Structure?
  • Corrective Actions
  • Records
  • Sequential Operation Process
  • Measurement and Monitoring of Processes
  • Controlling of Errors

Module 11: Lead Auditor Training

  • Roles and Responsibilities of a Lead Auditor
  • Team Selection and Planning
  • Lead Auditor Requirements, Scope, and Procedures
  • Design and Development
  • Tips for Lead Auditors
  • Report Preparation, Findings, Reconciliation, and Conclusions

Module 12: Audit Activities and Techniques

  • Opening Meetings
  • Daily Discussion Meetings
  • Closing Meeting
  • Presentation of Reports
  • Non-Conformance Report
  • Tools and Techniques

Module 13: Methods of Collecting Information

  • Visual Observation
  • Examination of Records
  • Employee Interviews

Module 14: Certification

  • Certification Process for Organisations
  • Selecting an ISO 9001 Registrar
  • Steps to Certification
  • Prepare for the Certification Audits
  • Stage 1 Audit
  • Stage 2 Audit
  • Re-Certification Audit

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Who should attend this ISO 9001 Lead Auditor Course?

The ISO 9001 Lead Auditor Training Course is designed for experienced auditors, quality management professionals, and individuals responsible for leading and conducting audits of ISO 9001 Quality Management Systems. This ISO 9001 Certification Course can be beneficial for a wide range of professionals, including:

  • Quality Control Managers
  • Production Managers
  • Auditors
  • HR Managers
  • Process Engineers
  • Training Managers
  • R&D Specialists

Prerequisites of the ISO 9001 Lead Auditor Course

There are no formal prerequisites for this ISO 9001 Lead Auditor Training Course. However, a strong foundation in Quality Management concepts and business processes can be beneficial for the delegates before attending this ISO 9001 Certification Course.

ISO 9001 Lead Auditor Course Overview

The ISO 9001 Lead Auditor Certification Course provides comprehensive training on conducting and managing first, second, and third-party audits of Quality Management Systems (QMS) against the ISO 9001 standards. Given the critical role of quality management in achieving business excellence, this ISO 9001 Certification Course is pivotal for professionals aiming to ensure that organisations meet and exceed the rigorous requirements of ISO 9001.

This advanced ISO 9001 Certification Training is essential for Quality Professionals, Auditors, Consultants, and anyone responsible for leading audits or overseeing a QMS. Proficiency in ISO 9001 and the ability to conduct effective audits are crucial for those seeking to help organisations optimise processes, increase efficiency, and enhance customer satisfaction. It is particularly beneficial for those looking to be lead auditors or quality managers within their organisations.

The Knowledge Academy 5-day intensive ISO 9001 Certification Course is designed to deepen delegates' understanding of the ISO 9001 standard's principles, practices, and techniques for auditing. Through theoretical knowledge and practical auditing exercises, delegates will learn how to plan, conduct, report, and follow up on a QMS audit. This hands-on approach ensures that delegates can apply ISO 9001 standards effectively, manage audit teams, communicate findings, and promote continuous organisational improvement.

Course Objectives

  • To understand the purpose and business benefits of a Quality Management System and the ISO 9001 audit process
  • To acquire the knowledge and skills necessary to perform and lead ISO 9001 audits effectively
  • To develop expertise in planning, conducting, reporting, and follow-up audits by ISO 19011 and ISO/IEC 17021, where applicable
  • To enhance the ability to assess an organisation's capability to manage and improve its QMS
  • To learn to identify improvement areas and add value to an organisation through effective audit findings and feedback

After completing the ISO 9001 Certification Course, delegates will receive an ISO 9001 Lead Auditor Certification. This certification signifies their ability to conduct and lead QMS audits professionally, effectively, and in compliance with international standards. Certified professionals can support organisations in obtaining ISO 9001 Certification, improving quality and efficiency.

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What’s included in this ISO 9001 Lead Auditor Course?

  • ISO 9001 Lead Auditor Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 9001 Lead Auditor Certificate
  • Digital Delegate Pack

ISO 9001 Lead Auditor Exam Information 

To achieve the ISO 9001 Lead Auditor, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes
  • Open Book/ Closed Book: Closed Book

Why choose us

Our Sarajevo venue

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Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Sarajevo has a population of around 370,000 inhabitants living in the capital city of Bosnia and Herzegovina. The city is the largest in the country being the political and cultural centre of the country. Sarajevo is the fastest growing city in Bosnia and Herzegovina and is known as the forty second best city in the world.The city has many international schools including the Sarajevo international school which lessons are taught in English with student’s ages ranging from 3-18.There are a plethora of elementary and high school including special needs schools.Sarajevo is home to a multitude of public and private universities including Sarajevo School of Science and Technology, The International University of Sarajevo, The American University in Bosnia and Herzegovina and Sarajevo Graduate School of Business.The University of Sarajevo is for students looking to gain bachelor’s degrees within one of the largest universities in the Europe. The university has around 55,000 students enrolled. 

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Address

Fra Filipa Lastrića 2 ,
71000 Sarajevo,
Bosnia and Herzegovina

T: +44 1344 203 999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ISO 9001 Training | ISO 9001 Lead Auditor Training in Sarajevo. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ISO 9001 Training | ISO 9001 Lead Auditor Training in Sarajevo, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ISO 9001 Training | ISO 9001 Lead Auditor Training in Sarajevo. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ISO 9001 Training | ISO 9001 Lead Auditor Training in Sarajevo sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ISO 9001 Training | ISO 9001 Lead Auditor Training in Sarajevo FAQs

ISO 9001 is the international standard that specifies the requirements of Quality Management System. It establishes the Quality Management System criteria and the standard family that can be certified.
The principles of quality management include customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management.
The benefits of ISO 9001 for organisations include enhancing efficiency and revenue, elevating employee morale, achieving international recognition, facilitating data-driven decision-making, strengthening supplier relationships, improving record keeping, and increasing customer satisfaction.
An ISO Lead Auditor is responsible for managing a team of internal auditors, appointing roles to internal audit team members, identifying organisational processes, and closing an audit meeting.
Yes, it enhances auditing skills, credibility, and potential job opportunities in Quality Management Systems.
Lead Auditors generally earn competitive salaries, reflecting their expertise and responsibility in ensuring compliance and system efficiency.
Lead Auditor Qualification typically requires comprehensive training in ISO standards, auditing principles, and passing a certified exam.
The cost varies by provider and region, typically reflecting the comprehensive nature of the training and examination.
There are no formal prerequisites for this ISO 9001 Lead Auditor Course. However, a strong foundation in Quality Management concepts and business processes can be beneficial for the delegates before attending this ISO 9001 Certification Course.
It provides recognition as a qualified professional to conduct third-party audits and helps improve career prospects significantly.
The ISO 9001 Lead Auditor Course aims to equip delegates with the skills necessary to conduct and lead first, second, and third-party audits efficiently.
Completing the course opens opportunities in Quality Assurance, Consulting, and Management roles across various industries.
If you're unable to access your ISO 9001 Lead Auditor Certification Courses in Sarajevo, please reach out to our support team for assistance. They can be contacted via phone or e-mail. They will help you resolve any issues and ensure you can access your course without any problems.
In this ISO 9001 Lead Auditor Certification Course, you will learn about the basic terminology of Quality Management Systems, principles, family standards and versions, layout standards that follow PDCA, implementation of quality management, maintaining QMS structure, corrective actions, sequential operation process, and other related concepts.
Yes, delegates will receive an ISO 9001 Lead Auditor certificate upon completing this course.
Yes. The Knowledge Academy offers 24/7 support for delegates before, during, and after this ISO 9001 Lead Auditor Course.
Yes, The Knowledge Academy offers ISO 9001 Lead Auditor Courses at various physical locations. Check their website or contact our customer support team to find a course near you.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this ISO 9001 Lead Auditor Course.
The training fees for ISO 9001 Lead Auditor Coursein Sarajevo starts from €2895
The Knowledge Academy is the Leading global training provider for ISO 9001 Lead Auditor Course.
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