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ITIL® 4 Practitioner Continual Improvement Training Overview
ITIL® 4 Practitioner Continual Improvement Training Course Outline
Module 1: Introduction to Continual Improvement
- Key Concepts
- Purpose and Benefits
- Success Factors and Key Metrics
- Key Terms or Concepts
Module 2: Value Streams and Processes
- Processes of the Practice
- Inputs and Outputs
- Key Activities
- Integrate the Practice in the Organisation’s Value Streams
Module 3: Organisations and People
- Roles and Competences of the Practice
- Responsibilities of the Key Roles of the Practice
- Position the Practice in the Organisational Structure
Module 4: Information and Technology
- Information and Technology Support and Enable the Practice
- Activities Have HIGH Dependency on Automation Tools
- Learn Tips and Recommendations
Module 5: Partners and Suppliers
- Understand the and Suppliers in the Practice Role of Partners
- Dependencies of the Practice on Third Parties
- Partners and Suppliers Can Support the Practice
Module 6: Continual Improvement Capability Development
- ITIL Capability Model
- ITIL Guiding Principles
Who should attend ITIL® 4 Practitioner Continual Improvement Course?
This ITIL® 4 Practitioner Continual Improvement Course is specifically designed for professionals who are committed to driving operational excellence and value creation within their organisations through continuous improvement practices. It is highly beneficial for:
- IT Support Members
- Enterprise Architects
- Project Managers
- Quality Assurance Managers
- Project Coordinators
- Business Leaders Executives
- IT Operations Leaders
Prerequisites for ITIL® 4 Practitioner Continual Improvement Course
To attend this ITIL® 4 Practitioner Continual Improvement Course, candidates should possess a basic understanding of ITIL® 4 principles and have completed the ITIL® 4 Foundation certification.
ITIL® 4 Practitioner Continual Improvement Training Course Overview
ITIL® 4 Practitioner Continual Improvement Training focuses on the systematic approach to enhance services and operations within an organisation. Its importance lies in providing a structured framework for organisations to adapt and thrive in a rapidly changing business environment, ensuring they remain competitive and relevant. This training offers the benefit of streamlined processes, improved efficiency, and the ability to deliver higher value to customers. It enhances their understanding of best practices in service management, equipping them with skills to drive and manage change effectively. This training opens up career opportunities by validating their expertise in a globally recognised framework, making them valuable assets to their current or prospective employers.
In this 1-day ITIL® 4 Practitioner Continual Improvement Training, delegates will embark on a comprehensive journey to master the principles and processes of continual improvement within the IT service management domain. This course is meticulously designed to provide participants with an in-depth understanding of how to identify and implement improvement initiatives that align with business objectives, enhance service delivery, and foster an environment of continuous growth and innovation. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.
Course objectives:
- To identify improvement opportunities in IT service management
- To apply ITIL® guiding principles in real-world scenarios
- To integrate continual improvement with organisational value streams
- To leverage technology and automation for process enhancement
- To collaborate effectively with partners and suppliers for optimisation
- To develop a robust continual improvement strategy and roadmap
After attending this training, delegates will be equipped with the knowledge and skills to drive significant improvements in their organisations. They will be able to effectively analyse current business processes, identify areas for enhancement, and apply the ITIL® 4 framework to implement changes that lead to operational excellence and increased customer satisfaction.
What's included in this ITIL® 4 Practitioner Continual Improvement Course?
- ITIL® 4 Practitioner Continual Improvement Examination
- World-Class Training from Experienced ITIL® Instructors
- ITIL® 4 Practitioner Continual Improvement Certificate
- Digital Delegate Pack
ITIL® 4 Practitioner Continual Improvement Exam Information
The ITIL® 4 Practitioner Continual Improvement Exam evaluates your understanding and application of the ITIL® 4 framework specifically in the context of continual improvement. The following information provides insight into the structure of the ITIL® 4 Practitioner Continual Improvement exam.
- Question Type: Multiple-Choice
- Total Questions: 20
- Total Marks: 20 Marks
- Pass Marks: 65%, or 13/20 Marks
- Duration: 30 Minutes
- Open Book/ Closed Book: Closed Book
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Practitioner Continual Improvement Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's ITIL® 4 Practitioner Continual Improvement Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's ITIL® 4 Practitioner Continual Improvement Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 4 Practitioner Continual Improvement Training sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ITIL® 4 Practitioner Continual Improvement Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our ITIL® 4 Practitioner Continual Improvement Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
ITIL® 4 Practitioner Continual Improvement Training FAQs
We are able to provide support via phone & email prior to attending, during and after the course.
This course is [ 1 ] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for ITIL® 4 Practitioner Continual Improvement Trainingin Belgium starts from €1695
The Knowledge Academy is the Leading global training provider for ITIL® 4 Practitioner Continual Improvement Training.
Please see our ITIL® Certification Training courses available in Belgium
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Trusted & Approved
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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