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Are you passionate about computer hardware and software? Do you excel at solving technical glitches? If so, a career as an IT Service Manager might be your perfect fit! In this blog, we’ll explore the dynamic world of IT Service Management (ITSM) and dive into the details of an IT Service Manager's salary.
Whether you’re a seasoned professional or just starting your IT journey, we’ve got valuable insights to help you navigate the salary landscape and make informed career decisions.
Table of Contents
1) IT Service Manager Salary Based on Location
a) IT Service Manager Salary in the United Kingdom
b) IT Service Manager Salary in the United States
c) IT Service Manager Salary in India
2) Top Companies Hiring IT Service Managers
3) Conclusion
IT Service Manager Salary Based on Location
The inflation rates, local job market, and living costs widely influence the IT Service Manager Salary. For instance, the individual working in the US will have higher salaries than those in Uganda. The main reasons is US’s higher inflation rates, increased demand for IT professionals, and loftier living costs in comparison to Uganda.
1) IT Service Manager Salary in the United Kingdom
The United Kingdom (UK) is a significant global IT job market player. Numerous candidates apply for jobs in this country annually, and the main reason behind this is the salary structure of IT professionals.
Check the table below to learn about the IT Service Manager's Salary in the UK according based on their experience levels.
Experience Level |
Annual Salary Range |
Entry Level (1-3 years) |
£20,000 - £44,000 |
Intermediate Level (3-7 years) |
£29,000 - £70,000 |
Senior Level (7-10+ years) |
£31,000 - £75,000 |
Expert Level (10+ years) |
£31,000 - £78,000 |
Source: PayScale
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2) IT Service Manager Salary in the United States
IT Service Managers are among the most demanding professions in the US. With the rising technology, you may witness a rise in their salary structures. This rise is attributed to the job market the country has held since its development.
Check the table below to learn about the IT Service Manager Salary in the US.
Experience Level |
Annual Salary Range |
Entry Level (1-3 years) |
$41,000 - $105,000 |
Intermediate Level (3-7 years) |
$54,000 - $133,000 |
Senior Level (7-10+ years) |
$63,000 - $153,000 |
Expert Level (10+ years) |
$67,000 - $159,000 |
Source: PayScale
3) IT Service Manager Salary in India
India is an emerging job market for IT professionals worldwide. Aspirants sought this country for its impressive work-life balance and decent salaries. IT Service Managers are one among these.
Check the table below to learn about IT Service Manager Salary in India based on their expertise.
Experience Level |
Annual Salary Range |
Entry Level (1-3 years) |
₹1,79,000 - ₹20,00,000 |
Intermediate Level (3-7 years) |
₹4,50,000 - ₹30,00,000 |
Senior Level (7-10+ years) |
₹7,80,000 - ₹40,00,000 |
Expert Level (10+ years) |
₹6,08,000 - ₹40,00,000 |
Source: PayScale
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Top Companies Hiring IT Service Managers
Numerous top companies are looking for IT Service Managers. Some of these companies include:
1) NHS: IT Service Manager Job Description highlights their crucial role in modernizing healthcare by implementing integrated electronic patient records, online services, and network infrastructure.
2) IBM: IT Operations Managers at IBM focus on aligning business, development, and operations, leveraging frameworks like ITIL v3, CoBIT, and ISO2.
3) BT Group: IT Service Managers contribute to change management, service request processes, and maintaining technology policies and procedures.
4) Amazon: The IT Services Support team provides highly available IT support for Amazon employees worldwide, handling client applications, operating systems (OS), and collaboration services4.
5) Tata Consultancy Services (TCS): TCS offers a wide range of IT services, including application development, consulting, and business solutions across various industries
6) Barclays: Barclays' IT Service Managers contribute to maintaining secure and efficient banking operations and ensuring seamless customer experiences across digital channels.
7) DXC Technology: As an IT Service Manager at DXC Technology, you’ll manage complex IT projects, service delivery, and client satisfaction.
8) Accenture: Accenture’s IT Service Managers drive innovation, optimise processes, and enhance IT service delivery for clients across various industries.
9) HSBC: IT Service Managers are critical in HSBC’s global IT operations, supporting banking services, cybersecurity, and digital transformation.
10) Google: At Google, IT Service Managers lead teams responsible for maintaining and improving IT infrastructure, ensuring seamless services for employees and users worldwide.
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Conclusion
An IT Service Manager oversees an organisation's information technology services. With the advancement of technology, you can expect a more rapid increase in IT Service Manager Salary worldwide. This includes the countries mentioned in this blog—we hope the information helpful. Stay abreast of more amazing insights on IT Service Management.
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Frequently Asked Questions
What is The Responsibility of IT Service Management?
The IT service management teams optimise and deliver efficient IT-related services to meet organisational needs and user expectations. These include resolving incidents reported by users and ensuring smoother IT operations.
What are the Popular IT Service Management Tools?
ServiceNow, SolarWinds Service Desk, Zendesk Suite, and Jira Service Management are some of the popular IT service management tools.
What are the Other Resources and Offers Provided by the Knowledge Academy?
The Knowledge Academy takes global learning to new heights, offering over 3,000 online courses across 490+ locations in 190+ countries. This expansive reach ensures accessibility and convenience for learners worldwide.
Alongside our diverse Online Course Catalogue, encompassing 19 major categories, we go the extra mile by providing a plethora of free educational Online Resources like News updates, Blogs, videos, webinars, and interview questions. Tailoring learning experiences further, professionals can maximise value with customisable Course Bundles of TKA.
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The Knowledge Academy’s Knowledge Pass, a prepaid voucher, adds another layer of flexibility, allowing course bookings over a 12-month period. Join us on a journey where education knows no bounds.
What are the Related Courses and Blogs Provided by the Knowledge Academy?
The Knowledge Academy offers various Agile IT Service Management Trainings, including the Certified Agile IT Service Manager Training, among others. These courses cater to different skill levels, providing comprehensive insights into VeriSM among others.
Our IT Service Management Blogs cover topics related to ITIL job descriptions, VeriSM, among others, offering valuable insights and industry news. Whether you are a beginner or looking to advance your IT Service Management Knowledge, The Knowledge Academy's diverse courses and informative blogs have got you covered.
Upcoming IT Service Management Resources Batches & Dates
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