ILM Level 3 Certificate in Coaching and Mentoring Training Course Outline
Total Credit Value – 16
Guided Learning Hours – 35
Unit 8578-300: Understanding Good Practice in Workplace Coaching
Credit Value – 3
Guided Learning Hours – 9
Module 1: Understand Effective Coaching Within an Organisational Context
- Describe the Purpose of Effective Coaching Within an Organisational Context
- Explain the Role and Responsibilities of an Effective Coach
- Identify the Skills, Knowledge and Behaviours Required of an Effective Coach
- Identify How to Overcome Potential Barriers to Coaching
Module 2: Understand the Importance of Effective and Ethical Contracting in Coaching
- Identify Methods to Initiate a Productive Working Relationship with an Individual
- Explain the Rationale for and Process of Contracting in Coaching
- Describe what Represents Safe and Ethical Practice in Coaching
Module 3: Understand the Process of Effective Coaching Within their Own Workplace
- Explain How to Manage a Coaching Process Using a GROW, and ACHIEVE Coaching Model
- Using TGROW Model to Solve Problems
- Describe a Range of Coaching Tools or Techniques That can be Used to Identify Preferences and Agree Goals or Outcomes to Facilitate the Coaching Process
- Explain Methods for Monitoring and Reviewing Progress Towards Goals
Module 4: Understand the Role of Recording, Reflection and Supervision in Coaching Within their Own Practice or other Contexts
- Explain the Purpose of Coaching Records for Coach and Coached
- Justify the Importance of Reflective Practice and Supervision within a Coaching Context
Unit 8578-301: Understanding Good Practice in Workplace Mentoring
Credit Value – 3
Guided Learning Hours – 9
Module 5: Understand Effective Mentoring Within an Organisational Context
- Describe the Purpose of Effective Mentoring Within an Organisational Context
- Explain the Roles and Responsibilities of an Effective Mentor
- Identify the Skills, Knowledge and Behaviours Required of an Effective Mentor
- Identify How to Overcome Potential Barriers to Mentoring
- Module 6: Understand the Importance of Effective and Ethical Contracting in Mentoring
- Identify Methods to Initiate a Productive Working Relationship with an Individual
- Explain the Rationale for and Process of Contracting in Mentoring
- Describe What Represents Safe and Ethical Practice in Mentoring?
Module 6: Understand the Process of Effective Mentoring Within their Own Workplace
- Explain how to Manage a Mentoring Process Using a GROW, ACHIEVE, TELL/SHOW/DO Model
- Describe a Range of Mentoring Tools or Techniques that can be Used to Identify Preferences and Agree Goals or Outcomes to Facilitate the Mentoring Process
- Explain Methods for Monitoring and Reviewing Progress Towards Goals
Module 7: Role of Recording, Reflection, and Supervision in Mentoring Within their Own Practice or other Contexts
- Mentoring Records
- Importance of Reflective Practice
- Supervision Within a Mentoring Context
Unit 8578-302: Undertaking an Extended Period of Coaching in the Workplace
Credit Value – 3
Guided Learning Hours – 9
Module 8: Plan and Organise a Minimum of 12 hours of Effective Coaching with a Maximum of Two Individuals
- Produce a Plan for Effective Coaching to Take Place for 12 hours
- Goals and/or Outcomes Relevant to the Context of Individual(s) Being Coached
- Agree an Appropriate and Confidential Contract with Individual(s) and other Stakeholders
Module 9: Undertake and Record a Minimum of 12 hours of Effective Coaching with a Maximum of Two Individuals
- Coaching Assessment Tools
- Grow Model of Coaching and Modelling
- Knowledge Skills and Behaviour of an Effective Coach
- How do you record a coaching session?
Module 10: Gather Evidence of Ongoing Review of their Own Coaching Practice
- Reflect on Each Session and Identify Key Learning to Support Continuous Professional Development
- Gather Ongoing Feedback on Effectiveness of their Coaching for Each Session and Show Evidence of this
- Review and Evidence Own Ability to Use Effective Communication Skills, Including Questioning, Listening and Giving Feedback to Facilitate Coaching Practice
- Summarise the Outcomes of Ongoing Supervision for a Minimum of 2 Sessions of Effective Coaching to Improve Practice
Unit 8578-303: Reflecting on Workplace Coaching Skills
Credit Value – 3
Guided Learning Hours – 8
Module 11: Be Able to Review the Effectiveness of Their Coaching Practice
- Examine the Effectiveness of Their Own Coaching Practice
- Identify Own Strengths and Areas for Improvement
Module 12: Be Able to Plan for Their Own Development in Coaching
- Review Own Coaching Ability to Identify Future Development Plan
- Produce a Relevant Development Plan
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