Microsoft 365 Training FAQs
Microsoft 365 Training covers the essential tools and features of Microsoft 365, including productivity apps, collaboration tools, security, and cloud services, helping professionals optimise workplace efficiency and streamline business operations.
Prerequisites for Microsoft 365 Training vary depending on the specific course. It is recommended to check the respective course pages for detailed information on requirements and prior knowledge needed.
Yes, Microsoft 365 Courses are accredited, ensuring they meet industry standards and provide recognised certifications that enhance professional credibility and career opportunities.
Yes, The Knowledge Academy offers support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
These Microsoft 365 Certification enhance productivity, improve collaboration, strengthen security knowledge, and boost career prospects by equipping professionals with essential skills for modern workplace efficiency and cloud-based solutions.
Completing Microsoft 365 Training opens career opportunities in roles such as IT Administrator, Cloud Consultant, Security Analyst, Productivity Specialist, And Collaboration Engineer, enhancing job prospects in cloud computing and digital workplaces.
In this Microsoft 365 Certification, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
These Microsoft 365 Certification offer a broad scope, covering cloud services, security, collaboration, and productivity tools. They are valuable for IT Professionals, Administrators, and Business Users seeking career growth in modern workplace technologies.
No, there is no formal exam at the end of this course. However, delegates are assessed through practical exercises and activities throughout the training to ensure they understand and can apply the concepts effectively.
The course covers key topics such as cloud services, security and compliance, collaboration tools, productivity applications, administration, deployment, and integration, equipping professionals with essential workplace and IT management skills.
After completing the Microsoft 365 Certification, job opportunities include roles such as IT administrator, cloud solutions specialist, security analyst, collaboration engineer, productivity consultant, and support technician in cloud-driven workplaces.
Yes, the course covers data security and compliance, including threat protection, identity management, regulatory compliance, and best practices for safeguarding organisational data within the Microsoft 365 environment.
Industries such as IT, Healthcare, Finance, Education, Retail, and Government benefit most from these courses, as they enhance collaboration, security, and productivity through cloud-based solutions and modern workplace tools.
The courses include tools such as Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive, Power Automate, Defender, Intune, and other cloud-based applications for productivity, collaboration, and security.
Yes, these courses are ideal for small business owners, helping them streamline operations, enhance collaboration, improve security, and leverage cloud-based tools for productivity and business growth.
This training equips you with skills in cloud computing, security and compliance, collaboration, productivity tools, administration, data management, and automation, enhancing workplace efficiency and digital transformation capabilities.
Microsoft 365 Training Courses teach cloud services, security, compliance, collaboration tools, productivity applications, administration, deployment, and automation, equipping professionals with essential skills for modern workplace efficiency and IT management.
Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
The Knowledge Academy in Botswana stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
Why we're the go to training provider for you

Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved
We are accredited by PeopleCert on behalf of AXELOS

Many delivery methods
Flexible delivery methods are available depending on your learning style.

High quality resources
Resources are included for a comprehensive learning experience.


"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water

