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Creating Effective Stakeholder Engagement Training Overview
Creating Effective Stakeholder Engagement Course Outline
Module 1: Stakeholders
- Introduction to Stakeholder Analysis
- Stakeholder Management Lifecycle
- Stakeholders Engagement
- Stakeholders
- Stakeholder Groups
- Identify Stakeholders
- Stakeholder Management
- Grid Categories
- Stakeholder Analysis Techniques and Prioritisation
- Why is Stakeholder Management Important?
- Stakeholder Management Plan
Module 2: Communication
- Communication Process
- Barriers to Communication
- Semantic Barrier, Physical, and Psychological
- Introduction to Active Listening
Module 3: Working with Stakeholder Groups
- Groups Vs Teams
- Types of Teams
- Team Roles at Work
- Based on Adair’s Three Circle Model
- Learning Cycle and Styles
Module 4: Facilitated Workshops
- Introduction to Facilitated Workshops
- Examples of Facilitated Events
- Roles in a Facilitated Workshop
- Structure of a Facilitated Workshop
- Aspects for Successful Facilitation
- Facilitation Behaviours
- Techniques
Module 5: Rapport
- Nature of ‘Rapport’
- MBTI®
- Techniques for Creating and Sustaining Rapport
- Rapport Face-to-Face
- Building Rapport
- NLP: Neuro-Linguistic Programming
- Mirror, Match, and Pace
- Rapport Over the Phone
- Rapport via Email
- How to Avoid Destroying Rapport?
Module 6: Creative Problem-Solving
- Introduction to Creative Problem-Solving
- Barriers to Creativity
- Creative Problem-Solving Process
- Understanding the Situation
Module 7: Managing Expectations
- Why Does Expectation Matter?
- Categories of Expectation
- Sources of Expectations: Controllable and Uncontrollable Expectation Creators
- Process for Managing Expectations
Module 8: Negotiating with Stakeholders
- Definition to Negotiation
- Principles of Negotiation
- Negotiation Outcome
- Dovetailing
- Four Stages of Principled Negotiation
- BATNA
- Process for Successful Negotiation
Module 9: Managing Conflict
- Roots of Conflict: Goals, Judgments, and Values
- Options for Conflict Resolution
- Conflicting Objectives of Stakeholders and Balancing Conflicts
- Thomas-Kilmann Conflict MODE Instrument
Who should attend this Creating Effective Stakeholder Engagement Training?
This Creating Effective Stakeholder Engagement Course is ideal for those who actively participate in project development initiatives and those who want to learn how to effectively engage with stakeholders to achieve project goals. The following professionals can benefit from attending this Stakeholder Engagement Training course:
- Project Managers
- Business Analysts
- Communication Specialists
- Department Heads
- Corporate Strategy Executives
- Public Relations Professionals
- Corporate Social Responsibility (CSR) Professionals
Prerequisites of the Creating Effective Stakeholder Engagement Training
There are no formal prerequisites for this Creating Effective Stakeholder Engagement Course. However, a basic understanding of Project Management concepts will be beneficial.
Creating Effective Stakeholder Engagement Training Course Overview
This Creating Effective Stakeholder Engagement Course, tailored for Business Analysts, delves deep into the art of forging robust relationships with stakeholders. Understanding their needs and concerns is paramount for successful project outcomes. By honing these skills, professionals can elevate their strategic insight, ensuring project alignment with organisational goals and stakeholder expectations. This course navigates the nuanced landscape of stakeholder interactions, which is vital for any proficient Business Analyst.
Proficiency in stakeholder engagement is essential for Business Analysts, Project Managers, and professionals aspiring to excel in roles that require effective communication and collaboration. Business Analysts, in particular, should aim at mastering this subject, as it is a fundamental aspect of their role and a key criterion for obtaining a certification as a Business Analyst.
This intensive 1-day Business Analyst Training offered by The Knowledge Academy is tailored to empower delegates with the knowledge and practical skills needed to excel in stakeholder engagement. Through interactive sessions, real-world case studies, and hands-on exercises, delegates will learn to identify, assess, and manage stakeholders effectively. These Business Analyst Certifications ensure that you can communicate and align stakeholder interests, creating a positive impact on project success and overall business performance.
Course objectives
- To learn how to define the needs and aspirations of their stakeholders
- To develop a planned approach to connecting with each of the stakeholders
- To align the stakeholder engagement plan with the overall strategy
- To become familiar with how to manage stakeholders effectively
- To understand the adequate negotiation techniques in different situations
- To design and develop a strategy for the engagement of stakeholders
After completing the Creating Effective Stakeholder Engagement Course, delegates will be well-equipped to navigate the complex landscape of stakeholder engagement, adding significant value to their organisations. Whether you are a seasoned professional or new to the field, this Business Analyst Certification is your gateway to unlocking new career opportunities and achieving success in your Business Analyst journey.
What’s included in this Creating Effective Stakeholder Engagement Training?
- World-Class Training Sessions from Experienced Instructors
- Creating Effective Stakeholder Engagement Certificate
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Creating Effective Stakeholder Engagement Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
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With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's Creating Effective Stakeholder Engagement Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
What our customers are saying
Tom was friendly, engaging, and knowledgable and happy to answer questions
Berit Skjolaas Joyce
Andrew was very clear and informative, we went through the material at a good pace for the whole group. Responses to questions were well thought-out, and demonstrated a wealth of prior experiences relevant to this course.
Andrew Kipling
Trainer was knowledgeable and engaging
Fiona Cathcart
Creating Effective Stakeholder Engagement Training FAQs
Stakeholder Engagement refers to the process of involving individuals, groups, or organisations that may affect or be affected by a project's outcomes. It involves communication, consultation, and collaboration to ensure their needs and expectations are addressed.
There are no formal prerequisites for this Stakeholder Engagement Training Course. However, a basic understanding of Project Management concepts will be beneficial.
Stakeholder Engagement Training enhances communication, fosters collaboration, and builds trust among project stakeholders. It improves decision-making, mitigates risks, and ensures project success by aligning stakeholder expectations and project goals, leading to better outcomes and sustained organisational growth. Join our Stakeholder Engagement Training to learn more about effective Stakeholder Engagement.
How can one address the difficulties associated with obtaining Stakeholder Engagement Certification?
One can address difficulties in obtaining Stakeholder Engagement certification by thoroughly understanding course materials, actively delegates in practical exercises, seeking mentorship, and consistently applying learned strategies in real-world scenarios to build confidence and competence in stakeholder management.
This Business Analysis Training Course is ideal for aspiring Business Analysts, Project Managers, IT Professionals, and anyone seeking to enhance their analytical skills and knowledge to drive business improvements and make informed, data-driven decisions.
Stakeholder Engagement is crucial as it fosters collaboration, builds trust, and ensures that diverse perspectives are considered, leading to more informed decision-making, enhanced project outcomes, and increased acceptance and support for initiatives among those affected.
Effective Stakeholder Engagement involves building trust through transparent communication, actively listening to stakeholder needs, fostering collaboration, maintaining regular interactions, and aligning objectives. Prioritising mutual respect and addressing concerns promptly ensures positive, long-term relationships and successful project outcomes.
Identifying stakeholders involves understanding the project's scope, goals, and impact. Consider individuals, groups, or organisations affected by or interested in the project. Analyse their influence, interest, and potential contributions to ensure their engagement and address their needs.
Effective Stakeholder Engagement techniques include regular communication, active listening, transparency, collaboration, addressing concerns promptly, building trust, and involving stakeholders in decision-making processes. These methods foster positive relationships and ensure stakeholders feel valued and informed throughout a project's lifecycle.
Measuring Stakeholder Engagement success involves evaluating satisfaction, feedback quality, participation rates, and the achievement of set objectives. Positive changes in stakeholder attitudes, increased collaboration, and the attainment of project goals indicate effective engagement.
Common challenges in Stakeholder Engagement include miscommunication, conflicting interests, and lack of trust. These can be overcome by fostering transparent communication, aligning goals, and building strong, trust-based relationships to ensure effective collaboration and mutual understanding.
Technology facilitates Stakeholder Engagement by enabling real-time communication, providing data-driven insights, enhancing collaboration through digital platforms, and offering interactive tools that allow stakeholders to actively delegates and contribute to decision-making processes, ensuring transparency and inclusivity.
Training plays a crucial role in effective stakeholder engagement by equipping individuals with the necessary skills and knowledge to communicate, collaborate, and manage expectations. Stakeholder Engagement Training enhances understanding and fosters positive relationships, ensuring project success and stakeholder satisfaction.
Stakeholder Engagement Training programmes should be structured to include clear objectives, interactive sessions, practical exercises, feedback loops, and regular assessments to ensure participants understand and apply the skills needed to effectively engage and collaborate with stakeholders.
A Stakeholder Engagement Training curriculum includes stakeholder identification, communication strategies, conflict resolution, stakeholder analysis, influence mapping, effective negotiation techniques, engagement planning, feedback mechanisms, and performance measurement to ensure successful and sustainable stakeholder relationships.
To ensure accessibility and inclusivity in Stakeholder Engagement Training, use diverse formats like videos, text, and interactive sessions, offer translations and captions, provide flexible scheduling, use inclusive language, and address varied learning styles and needs.
The Knowledge Academy in Canada stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Stakeholder Engagement Training Course.
The training fees for Creating Effective Stakeholder Engagement Trainingin Canada starts from CAD1695
The Knowledge Academy is the Leading global training provider for Creating Effective Stakeholder Engagement Training.
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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