Course information

CMI Level 3 Award in First Line Management Training Course Outline

Our CMI Level 3 Award in First Line Management (SCQF) Training Course is thoughtfully structured to meet the 20 Guided Learning Hours requirement, providing delegates with 8 hours of comprehensive course material and 12 hours of interactive e-learning content.

Qualification Level: Award

Minimum Credit Value: 6

The following topics will be discussed in an interactive session with a certified instructor.

Unit 3001V1: Personal Development as a First Line Manager (Credit Value 6)

Module 1: Develop and Use a Personal Development Plan

  • Relation Between Organisational Objectives and Personal Development Objectives
  • Create a Personal Development Plan
    • How to Analyse your Personal Development Needs?
    • Construct a Personal Development Plan (PDP)
  • Learning and Development Opportunities
    • Different Types of Learning and Development Activities
  • Review the Progress of the Plan

Module 2: How to Plan and Manage Work?

  • Methods or Processes Available to Determine Work Plan Priorities
    • Time Management Model
    • Activity Log
  • How to Manage Time to Achieve Work Plan Objectives?
    • Use of To Do Lists
  • Reasons for Incorporating Flexibility into a Work Plan

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Module 3: Develop and Maintain Effective Working Relationships

  • Leadership Styles and Approaches used in Different Situation
    • Why are Productive Working Relationships Important?
    • Use of Different Leadership Styles
  • How to Develop and Maintain Good Working Relationships?
  • Working with Team Members to Maintain Standards of Work and Behaviour

Module 4: Safeguard the Welfare of the Team

  • Responsibilities of a First Line Manager for Safeguarding Team Welfare
    • First Line Manager’s Responsibilities
  • Identify and Monitor Risks Affecting Team Welfare
    • Identify Different Risks
    • Different Aspect of Welfare
  • Actions to be taken upon Identifying a Risk to Team Welfare

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Who should attend this CMI Level 3 Award in First Line Management (SCQF) Training Course?

The CMI Level 3 Award in First Line Management (SCQF) Training Course is tailored for individuals seeking foundational management skills. This course is especially advantageous for the following professionals:

  • Aspiring First-Line Managers
  • Team Leaders and Supervisors
  • Junior Management Trainees
  • Administrative Managers
  • Project Team Leads
  • Department Heads
  • Shift Supervisors
  • Entry-Level Managers

Prerequisites of the CMI Level 3 Award in First Line Management (SCQF) Training Course

There are no formal prerequisites for attending this CMI Level 3 Award in First Line Management (SCQF) Training Course.

CMI Level 3 Award in First Line Management Training Course Overview

The CMI Level 3 Award in First Line Management Course is a vital stepping stone for individuals venturing into the management world. This training course introduces essential management skills and best practices, proving crucial in today's dynamic business environment. It provides a solid foundation for those aspiring to excel in management roles, emphasising practical knowledge and leadership skills.

Understanding the nuances of first-line management is essential for professionals, particularly those in supervisory or team leader roles. The CMI Level 3 Award in First Line Management Courses is designed for individuals who aim to develop their managerial skills and advance their careers. This CMI Level 3 Training is particularly beneficial for new managers, aspiring team leaders, and those seeking to refine their leadership abilities in a corporate setting.

The Knowledge Academy’s 1-day CMI Level 3 Award in First Line Management Online Training is tailored to equip delegates with the core competencies required in first-line management. This intensive course covers key areas such as effective communication, team motivation, and problem-solving. delegates will gain valuable insights and practical tools that can be immediately applied in their professional roles, enhancing their management effectiveness and career prospects.

Course Objectives

  • To introduce fundamental management principles and practices concisely
  • To enhance delegates ' leadership and team management skills
  • To improve problem-solving and decision-making abilities within a managerial context
  • To develop effective communication strategies for diverse workplace scenarios
  • To equip delegates with tools for motivating teams and managing performance

Upon completion of the CMI Level 3 Award in First Line Management Training, delegates will have a deeper understanding of the responsibilities and challenges first-line managers face. They will be better equipped to lead teams, communicate effectively, and make informed decisions. This course will enable them to apply these skills practically in their workplace, significantly enhancing their management capabilities and career progression opportunities.

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What’s included in this CMI Level 3 Award in First Line Management (SCQF) Training Course?

  • CMI Level 3 Award in First Line Management (SCQF) Assessment
  • World-Class Training Sessions from Experienced Instructors
  • CMI Level 3 Award in First Line Management (SCQF) Certification
  • Digital Delegate Pack

CMI Level 3 Award in First Line Management (SCQF) Assessment Information

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit.
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy.
  • You will receive the learner assessment guide once you’ve registered for the course.

Why choose us

Our Ottawa venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 3 Training | CMI Level 3 Award In First Line Management Training in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CMI Level 3 Training | CMI Level 3 Award In First Line Management Training in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

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CMI Level 3 Training | CMI Level 3 Award In First Line Management Training in Ottawa FAQs

First Line Management refers to the supervisory level of management responsible for overseeing day-to-day operations and managing teams directly. First-line managers are often the link between the workforce and upper management, ensuring that tasks are executed efficiently while maintaining communication and feedback flow.
A First-line Manager's role is to manage the team’s performance, allocate tasks, and provide guidance to employees. They serve as the primary contact between the workforce and higher management, ensuring productivity, team morale, and adherence to company policies and goals.
First-line Managers are responsible for managing team performance, monitoring workflow, ensuring employees meet their targets, and resolving issues. They also focus on staff development, providing feedback, and improving processes to enhance overall productivity.
This CMI Level 3 Award in First Line Management Training equips first-line managers with the skills to manage teams more effectively, leading to improved productivity, higher employee satisfaction, and better communication within the organisation. Organisations will benefit from having well-trained leaders who can navigate challenges and optimise team performance.
In this CMI Level 3 Award in First Line Management Training, you will learn core management skills, such as planning, resource allocation, team leadership, and effective communication. You’ll also explore decision-making techniques, motivating employees, and managing performance to help build a strong foundation for managerial success.
The duration of the CMI Level 3 Award in First Line Management Training Course is 1 day.
Upon completing this CMI Level 3 Award in First Line Management Training, you’ll qualify for roles such as Team Leader, Supervisor, and First-line Manager in various industries. The certification demonstrates your competency in managing teams and processes, making you an asset in management roles.
After completing the CMI Level 3 Award in First Line Management Training, the salary range for first-line managers falls between £25,000 to £35,000 per year, depending on the industry and location. With experience and continuous professional development, this salary can significantly increase over time.
This certification serves as a stepping stone in your management career, helping you build essential leadership skills. It enhances your credibility and opens doors to higher-level management roles, offering you better career progression and growth opportunities.
Yes, the CMI Level 3 Award in First Line Management is versatile and applicable across industries, making it easier for you to transition into management roles in various sectors. The skills you gain are transferrable and highly valued in different fields.
To register for the CMI Level 3 Award in First Line Management Course, simply visit The Knowledge Academy's website, browse the course catalogue, and follow the registration steps. You can also contact our support team for further assistance.
Completing the CMI Level 3 Award in First Line Management Training Course can be manageable with commitment and effort. The course is designed for those looking to enhance their management skills effectively.
The CMI Level 3 Award in First Line Management Training covers essential management principles for first-line managers, such as team leadership, communication, performance management, and decision-making. It is designed to provide practical skills that you can immediately apply to real-world management scenarios.
After completing this CMI Level 3 Award in First Line Management Course, you can advance to higher management qualifications like the CMI Level 5 Certificate in Management and Leadership. You can also apply your skills in a managerial role and continue professional development through additional courses.
Yes, The Knowledge Academy offers tailored corporate training solutions that meet the specific needs of your organisation. Our corporate training can be customised to ensure your team develops the management skills necessary for success.
The CMI Level 3 Award in First Line Management is highly recognised across the UK. It is valued by employers and seen as a strong credential that demonstrates your ability to lead teams effectively and manage operations efficiently.
The demand for skilled managers is expected to grow, making this certification increasingly valuable. Organisations will continue to seek well-trained first-line managers to drive team success, making the CMI Level 3 Award a future-proof qualification.
The training fees for CMI Level 3 Award in First Line Management Training Coursein Ottawa starts from CAD5195
The Knowledge Academy is the Leading global training provider for CMI Level 3 Award in First Line Management Training Course.
Please see our CMI Level 3 courses available in Ottawa
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Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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