Course information

Business Communication Course Outline

Module 1: Communication Fundamentals

  • What is Business Communication?
  • Process of Communication
  • Communication
  • Elements of Communication
  • Intercultural Communication

Module 2: Communication and Organisations

  • Organisational Culture and Communication
  • Information and Communications Technology (ICT) in Organisations
  • Organisational Structure and Communication

Module 3: Written Communication in Organisations

  • Business Writing: Planning and Organising
  • Effective Business Writing
  • Effective Design and Visual Aids
  • Effective Business Documents

Module 4: Interpersonal Communication in Organisations

  • Effective Interpersonal Communication: Defining Interpersonal Skills
  • Interpersonal Skills in Action: Communicating Face to Face
  • Meetings and Presentations
  • Building Effective Teams

Module 5: Communication and Change

  • Understanding Organisational Change
  • Making Communication Work

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Who should attend this Business Communication Course?

The Business Communication Training Course covers essential techniques and best practices to effectively communicate in a professional environment. The course highlights the significance of clear communication, active listening, effective writing, presentation skills, and non-verbal cues. This training course can be beneficial for the professionals who are into Business Communication, which includes:

  • Business Executives
  • Team Leaders
  • Managers
  • Sales Representatives
  • Customer Service Agents
  • Public Relations Officers
  • Marketing Professionals
  • HR Professionals
  • Corporate Trainers

Prerequisites of the Business Communication Course

There are no prerequisites for the Business Communication Training Course.

Business Communication Course Overview

Effective communication is pivotal in business, serving as the backbone of day-to-day operations and strategic decision-making. This course delves into the art and science of Business Communication, equipping participants with the essential skills to convey ideas persuasively and professionally.

Proficiency in Business Communication is crucial for success across all levels of an organisation. It enhances teamwork, decision-making, and problem-solving. This training benefits Managers, Team Leaders, and professionals aiming to improve their interpersonal and corporate communication skills, ensuring they can lead, persuade, and collaborate effectively.

This intensive 1-day training offered by The Knowledge Academy is designed to transform participants into more confident and effective communicators. Delegates will learn practical techniques for crafting compelling messages, managing communications in crises, and leveraging digital platforms to enhance their professional presence and influence.

Course Objectives

  • To enhance understanding of the principles underpinning effective Business Communication
  • To develop skills in verbal, non-verbal, and written communication
  • To improve public speaking and presentation skills
  • To teach the management of interpersonal communication in a professional setting
  • To offer insights into managing communication in a crisis

After completing this Communication Skills Training Course, delegates will receive a certification in this training. This certification acknowledges their enhanced communication skills, demonstrating their ability to effectively articulate ideas, lead discussions, and foster a collaborative work environment.

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What’s included in this Business Communication Course?

  • World-Class Training Sessions from Experienced Instructors
  • Business Communication Certificate
  • Digital Delegate Pack

Why choose us

Our Edmonton venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Edmonton is the capital city of the province of Alberta in Canada. It’s the second largest city in Alberta and the fifth in Canada, with a population of around 850,000 people. Edmonton is known as ‘Canada’s Festival City’ for the fact is hosts a large amount of festivals over the year. Edmonton is the centre of a number of large oil sands projects and diamond mining activities occurring in the northwest territories of Canada. There are two English school boards in Edmonton and one French school board which govern the public schools. There are also a large amount of private schools, not governed by any board, and many parents choose to home-school their children. Schools in Edmonton are funded by property taxes and a large number of provincial grants but also provide resources and support for those who home-school or are home-schooled. There are six universities in Edmonton; Concordia University College of Alberta, MacEwan University, The King's University College, NorQuest College, Northern Alberta Institute of Technology (NAIT) and the University of Alberta, providing a large amount of degrees and programs for students. The largest is the University of Alberta and educates up for 40,000 students on around 400 programs. The second in the MacEwan University which caters to around 40,000 students, 14,000 of these being full-time. This university provides degrees, diplomas and certificates in a wide number of programs. Miscellaneous educational institutions include Taylor University College and Seminary and the Yellowhead Tribal College, which is a First Nations college.

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Address

Intelligent Office
Scotia Place
Tower 1,
10060 Jasper Avenue
Suite 2020 (20th Floor)
Edmonton
Alberta
T5J 3R8

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Communication Course in Edmonton. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Communication Course in Edmonton, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Business Communication Course in Edmonton FAQs

Business Communication is the process of sharing information between people within and outside an organisation, effectively and efficiently, to achieve business objectives.
Effective Business Communication enhances decision-making, fosters team collaboration, boosts employee engagement, improves efficiency, strengthens customer relationships, and supports organisational growth.
There are no formal prerequisites for attending this course.
This training is ideal for professionals seeking to enhance their communication skills, managers aiming to improve team collaboration, and individuals aspiring to elevate their career prospects.
Business Communication methods include emails, reports, presentations, meetings, teleconferencing, videoconferencing, memos, notices, and face-to-face conversations, ensuring clear and effective information exchange.
This course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
This course will enhance your ability to convey ideas clearly, improve interpersonal skills, boost confidence in public speaking, and foster professional relationships, significantly advancing your career prospects.
In this course, you'll learn effective communication strategies, professional writing techniques, presentation skills, teamwork and collaboration methods, and how to navigate cross-cultural business interactions efficiently.
Learning Business Communication is right for you if you aim to enhance your professional relationships, improve workplace efficiency, and advance your career. Effective communication skills are crucial for success in any business environment, fostering clarity and collaboration.
Yes, upon completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
The Knowledge Academy in Edmonton stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Business Communication Certification Course.
The training fees for Business Communication Coursein Edmonton starts from CAD1695
The Knowledge Academy is the Leading global training provider for Business Communication Course.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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