Course information

Business Communication Course Outline

Module 1: Communication Fundamentals

  • What is Business Communication?
  • Process of Communication
  • Communication
  • Elements of Communication
  • Intercultural Communication

Module 2: Communication and Organisations

  • Organisational Culture and Communication
  • Information and Communications Technology (ICT) in Organisations
  • Organisational Structure and Communication

Module 3: Written Communication in Organisations

  • Business Writing: Planning and Organising
  • Effective Business Writing
  • Effective Design and Visual Aids
  • Effective Business Documents

Module 4: Interpersonal Communication in Organisations

  • Effective Interpersonal Communication: Defining Interpersonal Skills
  • Interpersonal Skills in Action: Communicating Face to Face
  • Meetings and Presentations
  • Building Effective Teams

Module 5: Communication and Change

  • Understanding Organisational Change
  • Making Communication Work

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Who should attend this Business Communication Course?

The Business Communication Training Course covers essential techniques and best practices to effectively communicate in a professional environment. The course highlights the significance of clear communication, active listening, effective writing, presentation skills, and non-verbal cues. This training course can be beneficial for the professionals who are into Business Communication, which includes:

  • Business Executives
  • Team Leaders
  • Managers
  • Sales Representatives
  • Customer Service Agents
  • Public Relations Officers
  • Marketing Professionals
  • HR Professionals
  • Corporate Trainers

Prerequisites of the Business Communication Course

There are no prerequisites for the Business Communication Training Course.

Business Communication Course Overview

Effective communication is pivotal in business, serving as the backbone of day-to-day operations and strategic decision-making. This course delves into the art and science of Business Communication, equipping participants with the essential skills to convey ideas persuasively and professionally.

Proficiency in Business Communication is crucial for success across all levels of an organisation. It enhances teamwork, decision-making, and problem-solving. This training benefits Managers, Team Leaders, and professionals aiming to improve their interpersonal and corporate communication skills, ensuring they can lead, persuade, and collaborate effectively.

This intensive 1-day training offered by The Knowledge Academy is designed to transform participants into more confident and effective communicators. Delegates will learn practical techniques for crafting compelling messages, managing communications in crises, and leveraging digital platforms to enhance their professional presence and influence.

Course Objectives

  • To enhance understanding of the principles underpinning effective Business Communication
  • To develop skills in verbal, non-verbal, and written communication
  • To improve public speaking and presentation skills
  • To teach the management of interpersonal communication in a professional setting
  • To offer insights into managing communication in a crisis

After completing this Communication Skills Training Course, delegates will receive a certification in this training. This certification acknowledges their enhanced communication skills, demonstrating their ability to effectively articulate ideas, lead discussions, and foster a collaborative work environment.

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What’s included in this Business Communication Course?

  • World-Class Training Sessions from Experienced Instructors
  • Business Communication Certificate
  • Digital Delegate Pack

Why choose us

Our Ottawa venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Communication Course in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Communication Course in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Business Communication Course in Ottawa FAQs

Business Communication is the process of sharing information between people within and outside an organisation, effectively and efficiently, to achieve business objectives.
Effective Business Communication enhances decision-making, fosters team collaboration, boosts employee engagement, improves efficiency, strengthens customer relationships, and supports organisational growth.
There are no formal prerequisites for attending this course.
This training is ideal for professionals seeking to enhance their communication skills, managers aiming to improve team collaboration, and individuals aspiring to elevate their career prospects.
Business Communication methods include emails, reports, presentations, meetings, teleconferencing, videoconferencing, memos, notices, and face-to-face conversations, ensuring clear and effective information exchange.
This course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
This course will enhance your ability to convey ideas clearly, improve interpersonal skills, boost confidence in public speaking, and foster professional relationships, significantly advancing your career prospects.
In this course, you'll learn effective communication strategies, professional writing techniques, presentation skills, teamwork and collaboration methods, and how to navigate cross-cultural business interactions efficiently.
Learning Business Communication is right for you if you aim to enhance your professional relationships, improve workplace efficiency, and advance your career. Effective communication skills are crucial for success in any business environment, fostering clarity and collaboration.
Yes, upon completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
The Knowledge Academy in Ottawa stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Business Communication Certification Course.
The training fees for Business Communication Coursein Ottawa starts from CAD1695
The Knowledge Academy is the Leading global training provider for Business Communication Course.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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