Course information

Certified Incident Handler Certification Course Outline

Module 1: Introduction to Incident Handling and Response

  • Understand Information Security Threats and Attack Vectors
  • Explain Various Attack and Defence Frameworks
  • Understand Information Security Concepts
  • Understand Information Security Incidents
  • Understand the Incident Management Process
  • Understand Incident Response Automation and Orchestration
  • Describe Various Incident Handling and Response Best Practices
  • Explain Various Standards Related to Incident Handling and Response
  • Explain Various Cyber Security Frameworks
  • Understand Incident Handling Laws and Legal Compliance

Module 2: Incident Handling and Response Process

  • Understand Incident Handling and Response (IH&R) Process
  • Explain Preparation Steps for Incident Handling and Response
  • Understand Incident Recording and Assignment
  • Understand Incident Triage
  • Explain the Process of Notification
  • Understand the Process of Containment
  • Describe Evidence Gathering and Forensics Analysis
  • Explain the Process of Eradication
  • Understand the Process of Recovery
  • Describe Various Post-Incident Activities
  • Explain the Importance of Information Sharing Activities

Module 3: First Response

  • Explain the Concept of First Response
  • Understand the Process of Securing and Documenting the Crime Scene
  • Understand the Process of Collecting Evidence at the Crime Scene
  • Explain the Process for Preserving, Packaging, and Transporting Evidence

Module 4: Handling and Responding to Malware Incidents

  • Understand the Handling of Malware Incidents
  • Explain Preparation for Handling Malware Incidents
  • Understand Detection of Malware Incidents
  • Explain Containment of Malware Incidents
  • Describe How to Perform Malware Analysis
  • Understand Eradication of Malware Incidents
  • Explain Recovery after Malware Incidents
  • Case Study: Understand the Handling of Malware Incidents
  • Describe Best Practices against Malware Incidents

Module 5: Handling and Responding to Email Security Incidents

  • Understand Email Security Incidents
  • Explain Preparation Steps for Handling Email Security Incidents
  • Understand Detection and Containment of Email Security Incidents
  • Understand Analysis of Email Security Incidents
  • Explain Eradication of Email Security Incidents
  • Understand the Process of Recovery after Email Incidents
  • Case Study: Understand the Handling of Email Security Incidents
  • Explain Best Practices against Email Security Incidents

Module 6: Handling and Responding to Network Security Incidents

  • Understand the Handling of Network Security Incidents
  • Prepare to Handle Network Security Incidents
  • Understand Detection and Validation of Network Security Incidents
  • Understand the Handling of Unauthorised Access Incidents
  • Understand the Handling of Inappropriate Usage Incidents
  • Understand the Handling of Denial-of-Service Incidents
  • Understand the Handling of Wireless Network Security Incidents
  • Case Study: Understand the Handling of Network Security Incidents
  • Describe Best Practices against Network Security Incidents

Module 7: Handling and Responding to Web Application Security Incidents

  • Understand the Handling of Web Application Incidents
  • Explain Preparation for Handling Web Application Security Incidents
  • Understand Detection and Containment of Web Application Security Incidents
  • Explain Analysis of Web Application Security Incidents
  • Understand Eradication of Web Application Security Incidents
  • Explain Recovery after Web Application Security Incidents
  • Case Study: Understand the Handling of Web Application Security Incidents
  • Describe Best Practices for Securing Web Applications

Module 8: Handling and Responding to Cloud Security Incidents

  • Understand the Handling of Cloud Security Incidents
  • Explain Various Steps Involved in Handling Cloud Security Incidents
  • Understand How to Handle Azure Security Incidents
  • Understand How to Handle AWS Security Incidents
  • Understand How to Handle Google Cloud Security Incidents
  • Case Study: Understand the Handling of Cloud Security Incidents
  • Explain Best Practices against Cloud Security Incidents

Module 9: Handling and Responding to Insider Threats

  • Understand the Handling of Insider Threats
  • Explain Preparation Steps for Handling Insider Threats
  • Understand Detection and Containment of Insider Threats
  • Explain Analysis of Insider Threats
  • Understand Eradication of Insider Threats
  • Understand the Process of Recovery after Insider Attacks
  • Case Study: Understand the Handling of Insider Threats
  • Describe Best Practices against Insider Threats

Module 10: Handling and Responding to Endpoint Security Incidents

  • Understand the Handling of Endpoint Security Incidents
  • Explain the Handling of Mobile-based Security Incidents
  • Explain the Handling of IoT-based Security Incidents
  • Explain the Handling of OT-based Security Incidents
  • Case Study: Understand the Handling of Endpoint Security Incidents

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Who should attend this EC-Council Certified Incident Handler (ECIH) Certification Course?

The ECIH Training is designed to equip participants with the skills necessary to manage and mitigate the impact of various security incidents. This training course is ideal for a diverse range of professionals who are involved in, affected by, or interested in incident response and handling within their organisations. This certification course benefits a wide range of professionals, including:

  • Incident Handlers
  • Risk Assessment Administrators
  • System Administrators
  • Firewall Administrators
  • Network Managers
  • Operations Managers
  • Technical Support Engineers
  • Cybersecurity Professionals

Prerequisites of the EC-Council Certified Incident Handler (ECIH) Certification Course

There are no formal prerequisites for attending this ECIH Course.

EC-Council Certified Incident Handler (ECIH) Certification Course Overview

Incident Handling is critical in Cybersecurity, focusing on preparing for, managing, and recovering from security breaches and cyber-attacks. In an age where data breaches and security incidents are commonplace, effectively handling these situations is crucial for maintaining the integrity, confidentiality, and availability of information systems.

This Certified Incident Handler Certification is vital for Cybersecurity Professionals, System Administrators, and Network Engineers who protect an organisation’s IT infrastructure. Understanding incident handling is essential for these professionals to quickly contain and mitigate the effects of incidents, thereby reducing the potential damage and recovery time.

The Knowledge Academy’s 3-day Certified Incident Handler Certification provides comprehensive training in the strategies and actions necessary for effective incident handling and response. Delegates will learn through theoretical knowledge and practical exercises, covering incident response preparation, detection, and recovery processes.

Course Objectives

  • To equip delegates with the skills to prepare for and respond to cybersecurity incidents
  • To understand the lifecycle of incident handling, from detection to recovery
  • To teach practical skills in system forensics, response, and analysis
  • To enable professionals to mitigate the impact of security incidents effectively
  • To instil best practices in documenting and reporting incidents
  • To prepare participants for the Certified Incident Handler examination

Upon obtaining this certification, delegates will possess a robust framework for incident handling that enhances their organisation's resilience against cyber threats. They will be prepared to manage and mitigate incidents efficiently, ensuring rapid recovery and minimal impact on business operations.

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What's included in this Certified Incident Handler (ECIH) Certification Course?

  • Certified Incident Handler Examination (ECIH 212-89)
  • World-Class Training Sessions from Experienced Instructors 
  • Certified Incident Handler (ECIH) Certificate 
  • Digital Delegate Pack

Certified Incident Handler Certification Exam Information

The ECIH Certification exam, offered by EC-Council, assesses a candidate expertise in handling and responding to various types of cybersecurity incidents. The exam format is as follows:

  • Type of Questions: Multiple Choice
  • Total Questions: 100

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Our Ottawa venue

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Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Certified Incident Handler Certification in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Certified Incident Handler Certification in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

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Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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What our customers are saying

Certified Incident Handler Certification in Ottawa FAQs

This certification validates expertise in handling and responding to cybersecurity incidents effectively, ensuring systems and data integrity.
This training equips you with advanced skills to manage and mitigate cyber threats, enhancing job security and career growth in Cybersecurity.
The ECIH Course enhances your skills in incident response, increases job prospects, and positions you as a valuable asset in cybersecurity.
There are no formal prerequisites to attend this training.
Yes, the ECIH (EC-Council Certified Incident Handler) Certification focuses on incident handling and response, while CIH (Certified Information Systems Security Professional Incident Handler) or E|CIH might refer to other incident response certifications with different scopes.
Yes, we provide support via phone & email prior to attending, during and after the course.
In this course, delegates will have training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
The CIH course enhances skills in handling and responding to cyber incidents, improving an organisation's defense strategies against security breaches and cyber threats.
Certified professionals can pursue roles such as Incident Handler, Security Analyst, and Cybersecurity Specialist, with increased job opportunities and higher earning potential in the cybersecurity field.
Yes, delegates receive an EC-Council Certified Incident Handler Certificate upon successful course completion, validating their skills and knowledge in cybersecurity incident handling.
To prepare effectively, study the course materials thoroughly, practice with mock exams, and participate in hands-on exercises to gain practical experience.
Course confirmation details are sent within 24 to 48 hours after registration. Check your email, including the spam folder, for confirmation.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.
The training fees for Certified Incident Handler ECIH Certificationin Ottawa starts from CAD9995
The Knowledge Academy is the Leading global training provider for Certified Incident Handler ECIH Certification.
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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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