Course information

IBM Tealeaf 9.0 Fundamentals Outline

The course covers the following topics:

  • Course Overview
  • Unit 1: Introduction to IBM Tealeaf Customer Experience
  • Unit 2: Find and Replay Customer Sessions
  • Unit 3: Monitor Customer Experience
  • Unit 4: Putting IBM Tealeaf Customer Experience into Action
  • Course Wrap Up

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Who should attend this IBM Tealeaf Implementation Boot Camp?

The IBM Tealeaf Implementation Boot Camp is designed for anyone who wants to learn how to implement IBM Tealeaf, a web analytics platform. The following professionals can benefit from attending this course:

  • Customer Experience Managers
  • User Experience Designers
  • Digital Analysts
  • Web Analysts
  • E-commerce Managers
  • Digital Marketing Professionals
  • Quality Assurance Testers
  • Application Developers

Prerequisites of the IBM Tealeaf Implementation Boot Camp

There are no formal prerequisites for the IBM Tealeaf Implementation Boot Camp. However, a basic understanding of web analytics, HTML and JavaScript will be beneficial.

IBM Tealeaf 9.0 Fundamentals Overview

IBM Tealeaf is a powerful tool designed for monitoring and optimising customer experiences in digital environments. By capturing user interactions and behaviours, it helps businesses analyse customer journeys, identify issues, and improve overall satisfaction through actionable insights and data-driven strategies.

This course is particularly beneficial for business analysts, digital marketing professionals, customer experience managers, and IT specialists who wish to deepen their understanding of customer behaviour analytics. Delegates looking to enhance their skills in implementing and leveraging IBM Tealeaf for better decision-making will find this training essential.

The Knowledge Academy's 1 Day Course empowers delegates with the knowledge to implement IBM Tealeaf effectively. Through practical, hands-on training, attendees will learn to set up and configure Tealeaf, interpret the collected data, and use the insights to enhance user experiences. This course ensures that delegates are well-equipped to drive business improvements through data analysis and reporting.

Course Objectives

  • To understand the core functionalities of IBM Tealeaf
  • To learn how to implement Tealeaf in a business environment
  • To analyse customer interactions and behaviour effectively
  • To interpret data for actionable insights
  • To configure monitoring and reporting tools
  • To troubleshoot common implementation issues
  • To optimise digital experiences using Tealeaf data
  • To apply best practices in customer experience management

Upon completion of the course, delegates will possess the skills to leverage IBM Tealeaf for enhanced customer insights, enabling them to significantly improve customer satisfaction and drive business success.

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What’s included in this IBM Tealeaf Implementation Boot Camp?

  • World-Class Training Sessions from Experienced Instructors           
  • IBM Tealeaf Implementation Boot Camp Certificate         
  • Digital Delegate Pack

Why choose us

Our Edmonton venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Edmonton is the capital city of the province of Alberta in Canada. It’s the second largest city in Alberta and the fifth in Canada, with a population of around 850,000 people. Edmonton is known as ‘Canada’s Festival City’ for the fact is hosts a large amount of festivals over the year. Edmonton is the centre of a number of large oil sands projects and diamond mining activities occurring in the northwest territories of Canada. There are two English school boards in Edmonton and one French school board which govern the public schools. There are also a large amount of private schools, not governed by any board, and many parents choose to home-school their children. Schools in Edmonton are funded by property taxes and a large number of provincial grants but also provide resources and support for those who home-school or are home-schooled. There are six universities in Edmonton; Concordia University College of Alberta, MacEwan University, The King's University College, NorQuest College, Northern Alberta Institute of Technology (NAIT) and the University of Alberta, providing a large amount of degrees and programs for students. The largest is the University of Alberta and educates up for 40,000 students on around 400 programs. The second in the MacEwan University which caters to around 40,000 students, 14,000 of these being full-time. This university provides degrees, diplomas and certificates in a wide number of programs. Miscellaneous educational institutions include Taylor University College and Seminary and the Yellowhead Tribal College, which is a First Nations college.

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Address

Intelligent Office
Scotia Place
Tower 1,
10060 Jasper Avenue
Suite 2020 (20th Floor)
Edmonton
Alberta
T5J 3R8

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led IBM Training | IBM Tealeaf Implementation Boot Camp Training in Edmonton. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's IBM Training | IBM Tealeaf Implementation Boot Camp Training in Edmonton, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

IBM Training | IBM Tealeaf Implementation Boot Camp Training in Edmonton FAQs

IBM Tealeaf is a customer experience analytics solution that captures and analyses online interactions, enabling businesses to understand user behaviour, identify issues, and improve website performance for enhanced customer satisfaction.
The IBM Tealeaf Implementation Boot Camp is ideal for business analysts, digital marketers, IT professionals, and anyone involved in customer experience management seeking to enhance their skills in analytics and implementation.
While there are no strict prerequisites for the IBM Tealeaf Implementation Boot Camp course, a foundational understanding of web analytics and familiarity with customer experience concepts are beneficial for delegates to maximise their learning experience.
The IBM Tealeaf Implementation Boot Camp course covers essential topics, including installation and configuration, data collection techniques, customer experience analysis, reporting, and troubleshooting, equipping delegates with comprehensive skills for effective implementation.
This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.
Yes, the IBM Tealeaf Implementation Boot Camp course is available online, allowing delegates to learn at their own pace while accessing course materials and resources from anywhere with an internet connection.
The IBM Tealeaf Implementation Boot Camp course offers various formats, including online, self-paced, corporate, and classroom options, providing flexibility to delegates in choosing the learning method that best suits their needs.
No prior installation of IBM Tealeaf is required before starting the course, as it focuses on theoretical knowledge and practical skills, allowing delegates to engage fully without needing the software set up in advance.
The Knowledge Academy offers support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
The IBM Tealeaf Implementation Boot Camp course covers the latest version of IBM Tealeaf, ensuring delegates gain the most up-to-date knowledge and skills in customer experience analytics.
The IBM Tealeaf Implementation Boot Camp course equips delegates with essential skills to analyse customer interactions, enhancing their expertise in digital analytics, which can significantly improve career prospects in data-driven roles.
The Knowledge Academy in Edmonton stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for IBM Tealeaf Implementation Boot campin Edmonton starts from CAD3395
The Knowledge Academy is the Leading global training provider for IBM Tealeaf Implementation Boot camp.
Please see our IBM Course courses available in Edmonton
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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