Course information

ILM Level 5 Certificate in Effective Coaching and Mentoring Course Outline

Total Credit Value: 16

Total Guided Learning Hours: 42

Unit 8588-500: Understanding the Skills, Principles, and Practice of Effective Coaching and Mentoring within an Organisational Context

Credit Value: 6

Guided Learning Hours: 20

Module 1: Understand the Purpose of Coaching and Mentoring within an Organisational Context

  • Introduction to Coaching and Mentoring
  • Differences Between Mentoring and Coaching
  • Similarities Between Mentoring and Coaching
  • Importance of Coaching and Mentoring
  • Barriers to Coaching and Mentoring
  • Organisational Benefits of Coaching and Mentoring

Module 2: Understand the Knowledge, Skills, and Behaviours Required to be an Effective Coach or Mentor

  • Skills Coaches and Mentors Need
  • Effective Communication for Effective Coaching
  • Coaching and Mentoring Roles
  • Responsibilities of a Coach
  • Responsibilities of a Mentor

Module 3: Understand the Importance of Effective Contracting and Management of the Coaching or Mentoring Process

  • Contracting in Coaching
  • Coaching and Mentoring Processes
  • Implementing Coaching and Mentoring in Organisation
  • Steps in Coaching Process
  • Mentoring Process

Unit 8588-501: Undertaking Effective Coaching or Mentoring within an Organisational Context

Total Credit Value: 5

Guided Learning Hours: 12

Module 4: Be Able to Plan and Prepare Effective Coaching or Mentoring within an Organisational Context

  • Set Up a Mentoring Programme
  • Mentoring Programme Design
  • Steps to Start a Mentoring Programme
  • Create a Culture of Coaching

Module 5: Be Able to Undertake and Record at Least 18 Hours of Effective Coaching or Mentoring with a Minimum of 2 and a Maximum of 3 Individuals

  • How Should Coaches Manage Record Keeping?
  • Purpose of Record Keeping
  • Practical Guidelines for Record Keeping
  • Video and Audio Recordings
  • Data Protection
  • Records Access and Security
  • Reflective Practice

Module 6: Be Able to Demonstrate and Evidence Ongoing Reflection and Review of Own Coaching or Mentoring Practice

  • Create Reflection in Coaching
  • Continuous Professional Development Cycle
  • Strategies and Techniques for Mentoring and Coaching
  • Coaching with Feedback
  • Coaching Feedback Model

Unit 8588-503: Reviewing Own Ability as a Coach or Mentor within an Organisational Context

Total Credit Value: 5

Guided Learning Hours: 10

Module 7: Be Able to Holistically Review their Ability to Perform Effectively as a Coach or Mentor within an Organisational Context

  • How to Use Mentors for Measurement and Evaluation?
  • Role of Mentors in Employee Performance Evaluation
  • Employee Performance Evaluation Metrics
  • Performance Coaching
  • Evidence-Based Assessment
  • How Do Learners Work Through an Applied Learning Activity?
  • Coaching Models
  • Ethical Behaviour in the Mentee-Mentor Relationship

Module 8: Be Able to Develop a Plan for their Future Professional Development in Coaching or Mentoring

  • SWOT Analysis
  • Importance of SWOT Analysis
  • Write a SWOT Analysis
  • How to Do SWOT Analysis?
  • Personal Development Plan
  • Create a Personal Development Plan
  • Benefits
  • Continuing Professional Development (CPD)
  • Importance
  • Types
  • Recording Development
  • Benefits

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Who should attend this ILM Level 5 Certificate in Effective Coaching and Mentoring Course?

The ILM Level 5 Certificate in Effective Coaching and Mentoring Training Course is intended for individuals who want to develop their Coaching and Mentoring skills to a higher level. This training course is beneficial for these professionals:

  • Managers and Leaders
  • Human Resources Professionals
  • Trainers and Consultants
  • Entrepreneurs
  • Operations Managers
  • Business Development Managers
  • Relationship Managers

Prerequisites of the ILM Level 5 Certificate in Effective Coaching and Mentoring Course

There are no formal prerequisites to attend this ILM Level 5 Certificate in Effective Coaching and Mentoring Training Course. However, it is recommended to have some experience in Coaching or Mentoring, or in a related field such as Human Resources.

ILM Level 5 Certificate in Effective Coaching and Mentoring Course Overview

The ILM Level 5 Certificate in Effective Coaching and Mentoring is an advanced training program designed to equip professionals with the skills needed to provide effective coaching and mentoring within their organisations. This course is particularly relevant in today’s workplace, where the development of individuals and teams is crucial for organisational success.

This course is vital for Managers, HR professionals, and anyone involved in the development of others who seeks to master the art of coaching and mentoring. It is ideal for those looking to enhance their ability to support and develop team members, improve communication and leadership skills, and create a positive impact on their organisation’s culture and performance.

The Knowledge Academy’s 2-day ILM Level 5 Certificate in Effective Coaching and Mentoring Course is structured to provide delegates with a comprehensive understanding of coaching and mentoring principles, models, and techniques. This intensive ILM Level 5 Training Course not only covers theoretical aspects but also emphasises practical application through hands-on practice sessions, role-plays, and feedback mechanisms.

Course Objectives

  • To understand the principles of Coaching and Mentoring
  • To develop the skills to coach and mentor individuals and teams
  • To apply Coaching and Mentoring techniques in a variety of contexts
  • To evaluate the effectiveness of Coaching and Mentoring interventions
  • To contribute to the development of Coaching and Mentoring practice

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What's included in this ILM Level 5 Certificate in Effective Coaching and Mentoring Training Course?

  • ILM Level 5 Certificate in Effective Coaching and Mentoring Assessment
  • World-Class Training Sessions from Experienced Instructors
  • ILM Level 5 Certificate in Effective Coaching and Mentoring Certificate
  • Digital Delegate Pack

ILM Level 5 Certificate in Effective Coaching and Mentoring Assessment Information 

  • You'll complete 2000 word written assignments, one for each unit you study.  
  • You'll submit these online and they'll be marked by your ILM tutor. 

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Our Ottawa venue

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Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ILM Level 5 Certificate In Effective Coaching And Mentoring | ILM in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ILM Level 5 Certificate In Effective Coaching And Mentoring | ILM in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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The course know-how will help you track and evaluate your employees' progression and performance with relative ease

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ILM Level 5 Certificate In Effective Coaching And Mentoring | ILM in Ottawa FAQs

ILM Level 5 is a qualification designed for mid-level managers and leaders, focusing on developing advanced skills in leadership, coaching, and mentoring to enhance management effectiveness and drive organisational success.
This course equips delegates with the skills and knowledge needed to become proficient coaches and mentors. It covers coaching techniques, mentoring relationships, communication skills, goal setting, and performance evaluation.
Coaching and mentoring facilitate learning, support career development, enhance performance, foster leadership, promote engagement, and drive organisational success by providing guidance, feedback, and opportunities for growth and development.
In this training, delegates learn coaching techniques, mentoring relationships, communication skills, goal setting, performance evaluation, ethical considerations, and diversity awareness to become proficient coaches and mentors.
Yes, this course is recognised internationally. The Institute of Leadership and Management is a leading professional body that provides globally recognised leadership, management, coaching, and mentoring qualifications.
Yes, completing this training can significantly contribute to career advancement. It equips individuals with advanced coaching and mentoring skills, enhancing their ability to support and develop others effectively in professional settings.
Yes, The Knowledge Academy’s ILM Level 5 Certificate in Effective Coaching and Mentoring Training is available online, allowing delegates to complete the training remotely at their own pace and convenience.
Yes, these courses on ILM Level 5 Certificate in Effective Coaching and Mentoring are accredited by ILM.
This course is ideal for managers, leaders, HR professionals, trainers, and individuals seeking to develop coaching and mentoring skills to support the development of others within their organisations or professional contexts.
There are no formal prerequisites to attend this course on ILM Level 5 Certificate in Effective Coaching and Mentoring. However, it is recommended to have some experience in Coaching or Mentoring, or in a related field such as Human Resources.
To register for this course, please visit The Knowledge Academy’s ILM Level 5 Certificate in Effective Coaching and Mentoring Training course page, select your preferred dates from the Dates and Prices section, make the payment and avail the course materials.
This course covers coaching and mentoring principles, communication skills, goal setting, ethics, diversity, feedback, coaching models, and reflective practice, providing a comprehensive understanding of coaching and mentoring practices.
The duration of this ILM Level 5 Certificate in Effective Coaching and Mentoring Certification Course spans across 2 days.
You will acquire advanced coaching and mentoring skills, including the ability to support and develop team members effectively, and techniques for enhancing leadership and management practices.
The ILM Level 5 Certificate in Effective Coaching and Mentoring is available both online and in-person, depending in Ottawa and training provider's offerings.
Yes, the course includes assessments and assignments to evaluate your understanding and application of coaching and mentoring principles.
After obtaining this certification, career prospects include roles such as professional coach, mentor, HR manager, learning and development specialist, leadership trainer, consultant, or advancement into higher-level leadership and managerial positions within organisations.
The Knowledge Academy in Ottawa is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this ILM Level 5 Certificate in Effective Coaching and Mentoring Certification.
The training fees for ILM Level 5 Certificate in Effective Coaching and Mentoringin Ottawa starts from CAD6995
The Knowledge Academy is the Leading global training provider for ILM Level 5 Certificate in Effective Coaching and Mentoring.
Please see our ILM Level 5 courses available in Ottawa
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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