Course information

ISO 17020 Lead Implementer Training Course Outline

Module 1: Introduction to ISO 17020

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Inspection Bodies

  • What is Inspection?
  • Introduction to Inspection Bodies
  • Goals and Requirements of Inspection Bodies
  • Inspection According to ISO
  • Important Functions of Inspection
  • Types of Inspection Bodies
  • Inspection Body Accreditation

Module 3: Inspection Procedure

  • Select and Prepare
  • Conduct Intelligence Led Inspection
  • Report, Record, Follow Up, Close Out, and Evaluate

Module 4: Quality Management and Improvement Overview

  • What is Quality Management?
  • Introduction to Quality Improvement
  • Basics of Quality Improvement
  • Quality Improvement Process
  • Methods of Quality Improvement Management
  • Benefits of Improving Quality

Module 5: General Requirements

  • Impartiality and Independence
  • Confidentiality

Module 6: Structural Requirements

  • Administrative Requirements
  • Organisation and Management

Module 7: Resource Requirements

  • Personnel
  • Facilities and Equipment
  • Subcontracting

Module 8: Plan-Do-Check-Act

  • PDCA Cycle
  • PDCA Approach
    • Planning
    • Support
    • Operation
    • Performance Analysis
    • Improvement

Module 9: Planning Individual Internal Audits

  • Internal Audit Approach
  • Risk Assurance Mapping 
  • Audit Plan
  • Research the Audit Area
  • Conduct Process Walk-Throughs
  • Map Risks to the Organisation, Process, or Function
  • Obtain Data Prior to Fieldwork

Module 10: Audit Procedure

  • Considerations During the Auditing Process
  • Auditing Methods
  • Requirements for Auditors
  • Conformity Assessment Audit Procedure
  • Conducting the Audit

Module 11: Auditing Roles and Principles

  • Auditing Roles
  • Audit Team 
  • Maintaining Confidentiality 
  • Independence
  • Evidence-Based Approach 
  • Integrity 
  • Fair Presentation of Audit Reports 

Module 12: Skills and Competencies of an Internal Auditor

  • Personal Attributes 
  • Skills
  • Education and Experience
  • Knowledge

Module 13: Responsibilities of the Auditor

  • Management of Personnel
  • Preparing Checklist
  • Scope of Work
  • Managing an Audit Programme 
  • Communication at All Levels of Organisation

Module 14: Conducting the Internal Audit and Handling the Interview Process

  • Decide What You Want to Achieve 
  • Identify Risks 
  • Plan and Audit Activities
  • Validate the Facts and Complete the Work 
  • Develop a Deliverable or Report That will Drive Action
  • Follow Up

Module 15: Audit Program

  • Reviewing and Improving Audit Program

Module 16: Closing an ISO 17020 Audit

  • Prepare Audit Report
  • Distribute Audit Report
  • Conduct Audit Follow-Up

Module 17: Managing an ISO 17020 Audit Program

  • Know What and When to Audit
  • Create an Audit Schedule
  • Pre-Planning the Scheduled Audit
  • Conducting the Audit
  • Record the Findings
  • Report Findings

Module 18: Roles and Responsibilities of a Lead Implementer

  • Roles and Responsibilities

Module 19: Difference Between Compliance and Conformity

  • What Does Compliance and Conformity Mean?
  • Compliance Vs Conformity

Module 20: Importance of Inspections for Compliance

  • Several Specific Functions in Inspections
  • Importance of Regulatory Inspections

Module 21: Reforming Inspections

  • Recognising the Inspections Problem and Mobilising Support
  • Drivers of Reform
  • Role of Public Opinion
  • Defining Goals and Approach of Reform
  • Driving Implementation Successfully

Module 22: Improve the Inspection

  • How Does Inspection and Review Support Improvement?
  • Ways to Improve the Effectiveness of Inspections
    • Standardise Inspection Procedure
    • Eliminate the Need for Manual Data Entry
    • Use Mobile Assessment Apps to Your Advantage
    • Determine the Best Inspection Frequency
    • Assign Facility-Level Inspections
    • Make Corrective Actions More Automated

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Who should attend this ISO 17020 Lead Implementer Training Course?

The ISO 17020 Lead Implementer Training Course is suitable for those who want to get better at auditing and implementing changes in an organisation while adhering to the ISO 17020 Standard. The ISO 17020 Lead Implementer Training Course can benefit individuals such as:

  • Quality Managers
  • Lead Auditors
  • Inspection Body Managers
  • Internal Auditors
  • Quality Assurance Professionals
  • Quality Coordinators
  • Regulatory Compliance Officers 

Prerequisites of the ISO 17020 Lead Implementer Training Course

There are no formal prerequisites for this ISO 17020 Lead Implementer Training Course.

ISO 17020 Lead Implementer Training Course Overview

ISO 17020 Training is crucial for professionals involved in inspection bodies. It establishes a framework for quality and competence in inspections, ensuring accuracy, reliability, and adherence to international standards. In a world where trust in inspection results is paramount, ISO 17020 holds immense relevance for organisations seeking to maintain the highest standards of quality.

Understanding ISO 17020 is essential for quality managers, inspection professionals, and auditors striving to master the intricacies of inspection body accreditation. Professionals in industries where inspections impact safety, compliance, and reputation will find this course indispensable. ISO 17020 Training empowers them to lead the implementation of inspection best practices, setting them apart as experts in their field.

The Knowledge Academy's 3-day ISO 17020 Lead Implementer Course equips delegates with the knowledge and skills to establish and maintain effective inspection processes. Delegates will learn how to interpret ISO 17020 requirements, plan for implementation, and drive excellence in inspections.

Course Objectives

  • To understand the principles of risk management and how to apply them
  • To maintain and continually improve quality improvement management
  • To improve efficiency, productivity, and effectiveness of inspection activities
  • To know about the techniques for managing the audit programme
  • To get knowledge of preparing and distributing audit reports in ISO 17020
  • To get familiar with the plan-do-check-act cycle of standard requirements

After attending this  ISO 17020 Lead Implementer Course, delegates will be able to implement the process by explaining the requirements of ISO 17020. They will also be able to research the audit area, which helps manage the responsibilities of the auditor.

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What’s included in this Introduction to ISO 17020 Lead Implementer Training Course?

  • ISO 17020 Lead Implementer Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 17020 Lead Implementer Certificate
  • Digital Delegate Pack

ISO 17020 Lead Implementer  Exam Information 

To achieve the ISO 17020 Lead Implementer Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes 

Why choose us

Our Mississauga venue

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To make sure you’re always connected we offer completely free and easy to access wi-fi.

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To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Mississauga is the sixth largest city in Canada. It is in the south of the province of Ontario in the region of peel. The city is estimated to have a population of around 715,000 people. The rapid growth of this city is attributed to its proximity to Toronto. It was originally built as suburb of Toronto. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Mississauga is served by the Peel District School Board, which operates the secular English speaking public schools. There is also a school board that runs the local catholic schools and a board that runs the French speaking schools in the area, one for the secular French schools and one for the catholic French schools. There are a number of schools in the area that offer specialised programs. These include the French immersion schools such as Clarkson Secondary School and Streetsville Secondary School. There are three schools in the areas that off a Regional Arts Program and two that offer a specialist sci-tech program for students who are gifted in these areas. There is also two schools that offer support for those studying for the international baccalaureate plus numerous other programs. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Mississauga is home to one of the three campuses run by the University of Toronto. This university is ranked as the 34th best university in the world and is the second highest ranked Canadian university in the rankings. The campus was established in 1967 and is the universities second largest division. It is home to 12,000 students. They have 15 academic departments and pupils can choose from 148 programs to participate in from 89 areas of study. Students can study both undergraduate and graduate programs on this campus. This campus also has an excellent research environment that has helped the staff and researchers become internationally recognised for their work. The university includes Institutes for Management and Innovation, and Communication, Culture, Information and Technology.

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Address

Robert Speck 2
2 Robert Speck Parkway
Suite 750
Mississauga
Ontario
L4Z 1H8

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ISO 17020 Training | ISO 17020 Lead Implementer Training in Mississauga. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ISO 17020 Training | ISO 17020 Lead Implementer Training in Mississauga, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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ISO 17020 Training | ISO 17020 Lead Implementer Training in Mississauga FAQs

ISO 17020 Lead Implementer Training equips learners with the knowledge and skills to establish, implement, and manage an ISO 17020 conformity assessment system, ensuring operational efficiency and compliance with international standards.
There are no formal prerequisites for the training course. However, a basic understanding of inspection processes and quality management systems can be beneficial for delegates.
The training course is ideal for professionals responsible for implementing inspection management systems, quality managers, auditors, and consultants seeking expertise in ISO 17020 compliance and best practices.
In this training course, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
This course takes 3 days to complete during which delegates participate in intensive learning sessions that cover various course topics.
The training course enhances your expertise in implementing and managing inspection systems, improves operational efficiency, ensures compliance with international standards, and boosts professional credibility in the conformity assessment field.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
The ISO 17020 Lead Implementer Certification demonstrates proficiency in establishing and managing inspection systems, enabling professionals to ensure compliance, enhance operational processes, and support organisations in achieving international conformity standards.
Yes, the training includes an examination to assess delegates' understanding and competence in implementing the standard's requirements. For more information check the exam section on the course page.
The training covers topics such as the principles of ISO 17020, implementation of inspection management systems, compliance requirements, quality assurance practices, and the auditing of inspection bodies.
The course develops skills in implementing and managing inspection systems, ensuring compliance with ISO standards, conducting audits, enhancing operational efficiency, and leading conformity assessment processes effectively.
The certification opens career opportunities in roles such as Quality Manager, Compliance Officer, Internal Auditor, and Consultant, specialising in inspection systems and international conformity standards across various industries.
In this course, you will learn to establish, implement, and manage inspection systems, ensure compliance with ISO 17020 standards, conduct audits, and enhance operational efficiency.
Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
The Knowledge Academy in Mississauga stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for ISO 17020 Lead Implementer Trainingin Mississauga starts from CAD3895
The Knowledge Academy is the Leading global training provider for ISO 17020 Lead Implementer Training.
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