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ITIL® 4 Practitioner: Change Enablement Training Course Overview
ITIL® 4 Practitioner: Change Enablement Training Course Outline
Module 1: Key Concepts of the Practice
- Purpose of the Practice.
- PSFs and Key Metrics of the Practice.
- Key Terms and Concepts:
- Change.
- Change Model.
- Standard Change.
- Emergency Change.
- Change Authority.
Module 2: Processes of the Practice
- Inputs and Outputs of the Processes.
- Key Activities of the Processes.
- How to Integrate the Practice in the Organisation’s Value Streams?
Module 3: Roles and Competences of the Practice
- Responsibilities of the Key Roles of the Practice.
- Change Manager / Coordinator.
- Change Authority.
- How to Position the Practice in the Organisational Structure?
Module 4: How Information and Technology Support and Enable the Practice?
- Explain the Tools Application.
- Apply the Recommendations on Automation.
Module 5: Role of Partners and Suppliers in the Practice
- Dependencies of the Practice on Third Parties.
- How Partners and Suppliers can Support the Practice?
Module 6: How the ITIL Capability Model can be Used to Develop the Practice?
- How Capability Criteria Support the Practice Capability Development?
Module 7: Recommendations for the Practice Success
- Change Enablement Success and Supported by the ITIL Guiding Principles.
Who should attend this ITIL® 4 Practitioner: Change Enablement Training Course?
This ITIL Certification Training is designed for anyone who wants to enhance their proficiency in Change Enablement would greatly benefit from this ITIL Course. However, this ITIL Training will be more beneficial for:
- Change Managers
- Change Coordinators
- Project Managers
- IT Managers
- Business Analysts
- Organisational Development Professionals
- Service Delivery Managers
Prerequisites of the ITIL® 4 Practitioner: Change Enablement Training Course
To attend the ITIL® 4 Practitioner: Change Enablement Training Course, candidates should possess a fundamental understanding of ITIL® 4 concepts and ideally have completed the ITIL® 4 Foundation certification.
ITIL® 4 Practitioner: Change Enablement Training Course
The ITIL® 4 Practitioner: Change Enablement Training Course is a specialised course designed to equip IT professionals with the knowledge and skills necessary to enable successful changes within an IT service environment. Change enablement is a critical process that focuses on facilitating and supporting changes to IT services, systems, and processes while minimising risks and disruptions to business operations.
IT Managers, Change Managers, Project Managers, and anyone involved in IT service management should prioritise participating in the ITIL® 4 Practitioner: Change Enablement Training Course. This ITIL Course is particularly relevant for professionals seeking to enhance their understanding of change enablement principles, processes, and best practices to improve change management effectiveness and drive business value.
The Knowledge Academy’s 1-day ITIL® 4 Practitioner: Change Enablement Training will provide delegates with a comprehensive knowledge of change enablement, encompassing the principles, processes, and strategies vital for effective change management within organisations. They will learn to navigate the complexities of change management processes, mastering the art of seamlessly integrating changes within organisational structures.
Course Objectives
- To identify and describe key components within change enablement processes.
- To integrate change enablement effectively into organisational value streams.
- To understand roles and responsibilities crucial for successful change enablement.
- To leverage information technology in supporting and enabling change enablement.
- To recognise the significance of partners and suppliers in change initiatives.
- To utilise the ITIL Capability Model for enhancing change enablement capabilities.
Upon completion of the ITIL® 4 Practitioner: Change Enablement Training Course, participants will be equipped with the knowledge, skills, and confidence needed to enable successful changes within their IT service environment. They will be better prepared to plan, coordinate, and implement changes effectively, ultimately contributing to improved service delivery efficiency and business agility.
What's included in this ITIL® 4 Practitioner: Change Enablement Training Course?
- ITIL® 4 Practitioner: Change Enablement Examination.
- World-Class Training Sessions from Experienced Instructors.
- ITIL® 4 Practitioner: Change Enablement Certificate.
- Digital Delegate Pack.
ITIL® 4 Practitioner: Change Enablement Training Course Exam Information
The ITIL® 4 Practitioner: Change Enablement Training Course Exam assesses individuals' understanding of the ITIL® 4 frameworks. The examination is intended to assess whether an individual can demonstrate sufficient understanding and application of the concepts covered in the ITIL® 4 Change Enablement Practice publication.
- Question Type: Multiple Choice
- Total Questions: 20
- Total Marks: 20 Marks
- Pass Mark: 65%, or 13/20 Marks
- Duration: 30 Minutes
- Open Book/ Closed Book: Closed Book
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Practitioner: Change Enablement Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
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With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
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With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's ITIL® 4 Practitioner: Change Enablement Training Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
What our customers are saying
ITIL® 4 Practitioner: Change Enablement Training Course FAQs
Change Enablement in ITIL® refers to the structured approach of planning, implementing, and managing changes within an organisation's IT services to ensure minimal disruption and optimal performance.
This course is crucial as it equips professionals with advanced skills to navigate and lead change initiatives, fostering adaptability and resilience in IT service management.
The ITIL 4 Practitioner Change Enablement Training enhances an organisation's agility by imparting effective change management practices, reducing service disruptions, and ensuring a smoother adaptation to evolving business needs.
Participants gain expertise in leading and supporting change initiatives, enabling them to contribute to successful change enablement within their organisations and advancing their career in IT service management.
The ITIL 4 Practitioner Change Enablement Training covers strategic planning, communication strategies, risk management, and measurement and metrics for successful change implementation in IT services.
The duration of this course is 1 day.
There are no formal prerequisites to attend this course.
The training covers key aspects such as stakeholder engagement, cultural change, communication planning, and embedding change management practices, providing a holistic understanding of effective change enablement.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking ITIL 4 Practitioner Change Enablement Certification.
The training fees for ITIL® 4 Practitioner: Change Enablement Training Coursein Canada starts from CAD2595
The Knowledge Academy is the Leading global training provider for ITIL® 4 Practitioner: Change Enablement Training Course.
Please see our ITIL® Certification Training courses available in Canada
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Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Many delivery methods
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Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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