Course information

ITIL® 4 Practitioner Information Security Management Training Course Outline

Module 1: Introduction to Information Security Management

  • Key Concepts of the Practice
  • Purpose
  • PSFs & Key Metrics
  • Key Terms/Concepts

Module 2: Value Streams and Processes

  • Processes of The Practice
  • Inputs and Outputs
  • Key Activities
  • Know How to Integrate the Practice in the Organisation’s Value Streams

Module 3: Organisations and People

  • Roles and Competencies of the Practice
  • Responsibilities of The Key Roles
  • Know How to Position?

Module 4: Information and Technology

  • How Information and Technology Support and Enable the Practice
  • Explain the Tools Application
  • Apply the Recommendations on Automation

Module 5: Partners and Suppliers

  • Role of Partners and Suppliers in the Practice
  • Dependencies
  • How Partners and Suppliers Can Support?

Module 6: Information Security Management Capability Development

  • How the ITIL Capability Model Can Be Used to Develop the Practice?
  • Explain How Capability Criteria Support
  • Recommendations for the Practice Success
  • Information Security Management Success and How They are Supported by the ITIL Guiding Principles

 

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Who should attend this ITIL® 4 Practitioner Information Security Management Course?

This ITIL® 4 Practitioner Information Security Management Course is designed for individuals who are looking to deepen their understanding of information security within the framework of ITIL® 4. It is especially beneficial for:

  • Process Owners
  • Managers
  • Coordinators
  • Enterprise Architects
  • IT Service Managers
  • IT Product Managers
  • Service Integration Managers and Teams

Prerequisites for ITIL® 4 Practitioner Information Security Management Course

To attend this ITIL® 4 Practitioner Information Security Management, candidates should possess a basic understanding of ITIL® 4 principles and have completed the ITIL® 4 Foundation certification.

ITIL® 4 Practitioner Information Security Management Training Course Overview

ITIL® 4 Practitioner Information Security Management is a comprehensive approach to managing organisational information security. Its importance lies in providing a structured framework that ensures information is secure, reliable, and available. The training offers enhanced resilience against information security threats and improved compliance with regulations. Individuals benefit by acquiring critical skills in information security management, making them invaluable assets to their teams. This training paves the way for career advancement in the growing field of information security.

In this 1-day ITIL® 4 Practitioner Information Security Management course, delegates will delve into the intricacies of managing and securing organisational information. The curriculum is designed to cover key aspects such as the foundation of information security management, the integration of security practices into business processes, understanding the roles and responsibilities in securing information, and the use of technology to enhance security measures. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives:

  • To understand the fundamental concepts of information security management
  • To identify the roles and responsibilities in information security
  • To apply ITIL® practices for information security management
  • To integrate information security management into value streams
  • To utilise technology in supporting information security practices
  • To develop information security management capabilities

After attending this ITIL® 4 Practitioner Information Security Management training, delegates will be equipped with the knowledge and skills needed to effectively manage and protect information assets within their organisations. They will be able to apply ITIL® 4 practices to enhance information security, integrate these practices into their organisation’s value streams, and leverage technology to support their information security initiatives.

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What's included in this ITIL® 4 Practitioner Information Security Management Course?

  • ITIL® 4 Practitioner Information Security Management Examination
  • World-Class Training from Experienced ITIL® Instructors
  • ITIL® 4 Practitioner Information Security Management Certificate
  • Digital Delegate Pack

ITIL® 4 Practitioner Information Security Management Exam Information

ITIL® 4 Practitioner Information Security Management Exam evaluates your understanding and application of the ITIL® 4 framework specifically in the context of information security management. The following information provides insight into the structure of the ITIL® 4 Practitioner Information Security Management exam.

  • Question Type: Multiple-Choice
  • Total Questions: 20
  • Total Marks: 20 Marks
  • Pass Marks: 65%, or 13/20 Marks
  • Duration: 30 Minutes
  • Open Book/ Closed Book: Closed Book

Why choose us

Our Ottawa venue

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Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Practitioner Information Security Management Training in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ITIL® 4 Practitioner Information Security Management Training in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Team building opportunity

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What our customers are saying

ITIL® 4 Practitioner Information Security Management Training in Ottawa FAQs

We are able to provide support via phone & email prior to attending, during and after the course.
This course is [ 1 ] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for ITIL® 4 Practitioner Information Security Management Trainingin Ottawa starts from CAD2595
The Knowledge Academy is the Leading global training provider for ITIL® 4 Practitioner Information Security Management Training.
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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