Course information

Certified Lean Foundation and Practitioner Course Outline

Module 1: About Lean

  • Path to Value
  • Key Lean Terms and Concepts
  • Gemba Walk

Module 2: Five Steps pf Lean Thinking

  • Process Stapling
  • Lean Temple

Module 3: Customers, Processes, and Waste

  • What are Customers?
  • What is a Process?
  • Tension Between VOB and VOC
  • What Do We Mean by Value?
  • Path to Value and Dealing with Values
  • Eight Wastes of Lean

Module 4: Key Lean Metrics

  • Introduction to Key Lean Metrics
  • Tools and Techniques
  • Spaghetti (Movement/Transportation) Diagrams
  • Measles Charts
  • Lean Triad
  • What is of 5S and Steps of 5S
  • Introduction to Poka Yoke and Types
  • What is SMED?
  • How SMED Looks Like?
  • Voice of Customer (VOC)
  • Customer Segmentation
  • Four Steps of VOC Methodology and Tools
    • Identify Customers
    • Gather Customer Information
    • Analyse Customer Information
    • Determine Customer Needs
  • Customer Segmentation
  • SIPOC
  • Overview of the Kano Model
  • What is a Critical to Quality (CTQ)?
  • Common Terminology
  • Identifying the Root Cause
  • Five Whys
  • Root Cause Analysis (Fishbone)
  • Reverse Fishbone
  • Control Frameworks
  • Overview
  • Three C’s
  • Eight Ds
  • Plan Do Check Act
  • Introduction to Kaizen
  • Kaizen Philosophy
  • Kaizen Events
  • Formal Kaizen Roles and Process

Module 5: Managing and Building Lean Teams

  • Managing Teams
  • Lean Teams
  • Features of Lean Teams
  • High Performing Teams (HPT)
  • High Performance Challenge
  • Contrasting Team Structures
  • Managing Progress and Demonstrating Control
  • Kanban Board
  • MoSCoW Prioritisation
  • Daily Stand-Ups
  • Work Cells
  • Self-Managed Team Philosophy
  • Lean Manager and the Self-Managed Team
  • Personality Styles
  • Autonomous HPTs

Module 6: Problem-Solving

  • Problem Solving
  • Problem Solving Framework
  • A Seven-Step Problem Solving Methodology
  • Prioritisation Tools

Module 7: Visual Management

  • Introduction to Visual Management
  • Guidelines for Visual Management
  • Advanced Intelligence Methods
  • Ways of Gathering the VOC
  • Intelligence Gathering: Top Tips
  • Critical to Quality Trees

Module 8: Advanced VOC

  • Advanced Intelligence Methods
  • Ways of Gathering the VOC
  • Intelligence Gathering: Top Tips
  • Critical to Quality Trees

Module 9: Lean Metrics

  • Metrics
  • Measures and Targets
  • Metrics Drive Behaviour
  • Traditional Vs Lean Metrics
  • Choosing the Right Metrics
  • Things to Consider When Selecting Metrics
  • Useful Metrics
  • First and Second Project Metrics
  • Metrics and Measures Roadmap

Module 10: Process Measurement

  • What are Lean Process Measurements?
  • Two Level Measures
  • Four Sub-Metrics
  • Calculating OEE and TEPP
  • OEE is Not a Magic Number
  • First Time Quality
  • Work in Progress
  • Completed Orders Metrics
  • Delivery Metrics
  • Warranty Metrics
  • Customer Feedback Metrics
  • Reporting Metrics
  • Aims of Data Collection
  • Key Performance Indicators
  • Process Measurement Points
  • List of Criteria for a Good Measure
  • Gauge R and R
  • Measurement System Resolution
  • Brief Description of Data Collection Planning
  • Five Steps of Data Collection Process
  • Data Collection Sheet
  • Frequency and Sample Size
  • Evolving Data Collection Plan

Module 11: Total Productive Maintenance

  • TPM in a Nutshell
  • What is TPM?
  • TPM: Goals
  • Why is TPM Needed?
  • Benefits of TPM
  • TPM: What to Focus On?
  • TPM: Where Should it be Applied?
  • TPM Maturity Levels
  • TPM Health Check
  • Implementation Structure of TPM
  • Establish Infrastructure
  • Eliminate Top Issues
  • Training
  • Conduct Autonomous
  • Conduct Planned Maintenance
  • Design Maintenance Prevention

Module 12: Process Levelling (Heijunka)

  • Heijunka
  • Heijunka in a Nutshell
  • Process Levelling Overview
  • Production Levelling
  • Demand Levelling
  • Sequencing
  • Sequencing Concepts
  • Single Piece Flow
  • First in First Out
  • Pull
  • Kanban
  • Three-Bin System
  • Kanban Operation Rules
  • Andon
  • Process Levelling
  • Resource Scheduling
  • Theory of Constraints and TOC Process
  • Other Techniques to Enable Level Scheduling
  • Process Levelling in the Office
  • What is the Minimum Cycle Time for a Form?
  • Putting it All Together
  • Lean Office: How it Was?

Module 13: Value Stream Mapping

  • Process Maps
  • Swim Lanes
  • Typical Process Map Contests
  • Value Stream Maps
  • Headache Tablets: Value Stream Mapping
  • On the Ground Instructions (OTGIs)
  • Creating the “As Is” VSM
  • Investigating and Understanding the Process
  • Process Boxes
  • Useful VSM Metrics and Square Wave
  • Creating an Improved Process
  • Steps for Building a Value Stream Map
  • Action Plans
  • Identifying Priorities: Effort/Impact Grid

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Who should attend this Certified Lean Foundation & Practitioner Course?

This Certified Lean Foundation & Practitioner Training Course is designed to provide delegates with a comprehensive understanding of Lean principles and methodologies. The Certified Lean Foundation & Practitioner Course can be beneficial for the following professionals:

  • Project Managers
  • Lean Practitioners
  • Senior Managers
  • Frontline Employees
  • Operational Staff
  • Quality Control Professionals
  • Supply Chain and Logistics Personnel

Prerequisites of the Certified Lean Foundation & Practitioner Course

There are no formal prerequisites for this Certified Lean Foundation & Practitioner Training Course. However, a basic understanding of Lean principles can be beneficial.

 

Certified Lean Foundation and Practitioner Course Overview

This Certified Lean Foundation & Practitioner Course offers a comprehensive understanding of Lean methodologies, emphasising efficiency and waste reduction across industries. Lean principles are pivotal in today's competitive landscape, enabling businesses to streamline processes, enhance productivity, and optimise resource utilisation. This course provides a foundational insight into Lean practices, addressing its significance in driving organisational excellence.

Professionals aspiring to master Lean methodologies encompass a broad spectrum, including Project Managers, Quality Assurance Professionals, Operations Managers, and individuals seeking operational enhancements. Understanding Lean principles is crucial in fostering a culture of continuous improvement, making it indispensable for professionals across diverse industries aiming to boost operational efficiency and drive business growth.

This comprehensive 2-day Certified Lean Foundation & Practitioner Course equips delegates with practical skills to implement Lean methodologies effectively. The course content delves into Lean tools, techniques, and strategies, empowering delegates to identify and eliminate wasteful practices. Delegates will gain hands-on experience, enabling them to spearhead Lean initiatives within their organisations.

Course Objectives

  • To comprehend the fundamental principles and concepts of Lean methodologies
  • To identify and analyse waste in processes and implement Lean strategies for waste reduction
  • To gain proficiency in Lean tools and techniques for process optimisation
  • To apply Lean thinking and problem-solving methodologies in real-world scenarios
  • To empower professionals to drive efficiency and enhance operational performance using Lean principles

Upon completing this course, delegates will acquire practical expertise in Lean methodologies, enabling them to lead process improvement initiatives effectively. This proficiency will elevate their professional capabilities and position them as valuable assets to their organisations.

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What’s included in this Certified Lean Foundation & Practitioner Course?

  • Certified Lean Foundation & Practitioner Examination
  • World-Class Training Sessions from Experienced Instructors    
  • Certified Lean Foundation & Practitioner Certificate
  • Digital Delegate Pack 

Certified Lean Foundation Exam Information

To achieve the Certified Lean Foundation, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 50 
  • Total Marks: 50 Marks 
  • Pass Mark: 60%, or 30/50 Marks 
  • Duration: 60 Minutes 
  • Open Book/ Closed Book: Closed Book

Certified Lean Practitioner Exam Information

To achieve the Certified Lean Practitioner, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 60 
  • Total Marks: 60 Marks 
  • Pass Mark: 65%, or 39/60 Marks 
  • Duration: 80 Minutes
  • Open Book/ Closed Book: Closed Book

Why choose us

Our Montreal venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Montreal is the largest city in the province of Quebec and is the 9th largest city in the whole of the continent of North America. The city is named after the hill in the heart on the city called Mount Royal. It has and estimated population of roughly 1.65 million people. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Montreal and find that picking a secondary school is a fraught decision involving school zones and ratings. Royal West Academy is one of the most prestigious schools in Montreal. It is a public Anglophone secondary school that performs excellently academically. Royal West Academy is part of the English Montreal School Board. The schools mission is to provide a structured environment for those who are committed to academic study. They offer top computer training courses and have an appreciation for the arts, social issues and community responsibilities. To enter this school students must pass an entrance exam due to the limit places that are available. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Montreal has the highest concentration of post-secondary students of all major cities in North America. There are 4 universities, seven degree awarding institutions and 12 CEGEPS (publicly funded pre‑university college in the province of Quebec) in a 5 mile radius. The University of Montreal is the second largest research university in the country. It is ranked 115th in the world and is the 5th highest ranked Canadian university in the world rankings. The university is affiliated with two other higher education institutions in the area; the École Polytechnique de Montréal (School of Engineering) and HEC Montréal (School of Business). The school of business is widely regarded as being one of the best business schools in Canada. The University of Montreal is a Francophone institute which means the lessons are taught predominantly in French.

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Address

Regus,
2001 University Street, Suite 1700
Montreal
Quebec
H3A 2A6

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Lean Training | Certified Lean Foundation & Practitioner Training in Montreal. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Lean Training | Certified Lean Foundation & Practitioner Training in Montreal, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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The course know-how will help you track and evaluate your employees' progression and performance with relative ease

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Lean Training | Certified Lean Foundation & Practitioner Training in Montreal FAQs

The Certified Lean Foundation & Practitioner Course is designed to equip professionals with a deep understanding of Lean principles and tools to improve operational efficiency. It covers Lean methodologies and practices that focus on waste reduction, process optimisation, and enhancing value for customers across various industries.
Yes, 24/7 support is available to ensure that delegates receive assistance at any time during their learning journey. Whether you need technical support or have queries regarding course content, our dedicated support team is here to help you through email or phone.
The course includes comprehensive modules on Lean principles, case studies, practical exercises, digital resources, and exam preparation materials. Additionally, participants may have access to templates, assessments, and a support network for implementing Lean strategies.
The duration of the Certified Lean Foundation & Practitioner Course consists of 2 days of intensive training. There are also flexible learning options available, including self-paced formats.
This certification aims to provide professionals with a solid foundation in Lean methodologies and equip them with practical skills to apply Lean strategies in their workplace. It prepares them to lead process improvement initiatives, reduce inefficiencies, and foster a culture of continuous improvement.
The benefits of this course include enhanced problem-solving skills, the ability to streamline processes, and increased efficiency in operations. Certified professionals can implement Lean strategies to reduce costs, improve quality, and increase customer satisfaction, making them valuable assets to their organisations.
There are no formal prerequisites for attending this course. However, having some prior experience in process management or operations may be helpful for understanding the course content more effectively.
This Certified Lean Foundation & Practitioner Course is considered beginner to intermediate level, making it accessible to professionals new to Lean practices, as well as those looking to deepen their knowledge of Lean methodologies.
Holding a Certified Lean Foundation & Practitioner Certification demonstrates your expertise in Lean methodologies and your ability to drive operational improvements within an organisation. It validates your knowledge and makes you more competitive in industries that prioritise process optimisation and efficiency.
This Certified Lean Foundation & Practitioner Course is ideal for Process Managers, Quality Control Professionals, Project Managers, Business Analysts, and Operations Leaders. Individuals involved in process improvement, cost reduction, and organisational efficiency will benefit from this certification.
After completing the Certified Lean Foundation & Practitioner Course, you can immediately apply Lean principles in your workplace to streamline processes and enhance performance. You may also consider pursuing advanced Lean certifications such as Six Sigma to deepen your process improvement expertise further.
Yes, self-paced training options are available for this Certified Lean Foundation & Practitioner Training Course, allowing delegates to complete the course at their own pace, based on their schedule and availability.
This training equips you with the tools and knowledge to implement Lean strategies effectively in your organisation. By mastering Lean principles, you can improve operational efficiency, reduce waste, and drive long-term business success, making it a valuable addition to your professional skill set.
Should you encounter any difficulties accessing the Certified Lean Foundation & Practitioner Training course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.
Upon completing this training, you can pursue roles such as Lean Consultant, Process Improvement Specialist, Operations Manager, or Business Analyst. Organisations across sectors value Lean expertise for streamlining operations and improving performance.
You will learn the core principles of Lean, how to identify and eliminate waste in processes, methods for continuous improvement, and practical tools for implementing Lean strategies. You'll also gain insights into how Lean can be applied across various industries to boost productivity.
Yes, corporate training is available for organisations looking to upskill their teams in project management. This training can be tailored to specific business needs, ensuring that managers gain practical insights into implementing Lean principles and methodologies within their industries.
This Certified Lean Foundation & Practitioner Course is suitable for professionals involved in process improvement, operational efficiency, and business performance, such as managers, project leads, and consultants. It is also beneficial for those looking to adopt Lean practices in their organisations.
The training fees for Certified Lean Foundation & Practitionerin Montreal starts from CAD3095
The Knowledge Academy is the Leading global training provider for Certified Lean Foundation & Practitioner.
Please see our Lean Training courses available in Montreal
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Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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