Course information

Employee Dispute Resolution Masterclass Course Outline

Module 1: Introduction to Employee Dispute Resolution

  • What is Employee Dispute Resolution?
  • Model EDR Plan
  • What are the Options for Resolution Under the Model EDR Plan?

Module 2: Procedural Rights and Protections

  • Confidentiality
  • Impartiality
  • Other Procedural Rights and Protections

Module 3: EDR Coordinators

  • What is an EDR Coordinators?
  • Important Qualities of an ERD Coordinators
  • Who Should be an EDR Coordinators

Module 4: EDR Process

  • Informal Advice
  • Assisted Resolution
  • Informal Advise and Assisted Resolution Checklists for EDR Coordinators
  • Formal Complaint
  • EDR Coordinator Responsibilities
  • Employing Office Considerations

Module 5: Administration Responsibilities of the EDR Coordinator

  • Inform Employee About EDR
  • EDR Record
  • Annual Reporting

 

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Who should attend this Employee Dispute Resolution Masterclass?

The Employee Dispute Resolution Masterclass is a training course that teaches the skills and knowledge necessary to effectively resolve workplace disputes. The course is suitable for a variety of professionals, including:

  • Human Resources Managers
  • Lawyers
  • Business Owners
  • Mediators
  • Labor Relations Experts
  • Legal Professionals
  • Business Owners

Prerequisites of the Employee Dispute Resolution Masterclass

There are no formal prerequisites for this Employee Dispute Resolution Masterclass.

Employee Dispute Resolution Masterclass Course Overview

Employment Dispute Resolution (EDR) provides a broad range of workplace dispute resolution options to state agencies and employees, ensuring that workplace conflict is resolved under the commonwealth's human resource policy and associated law. It helps individuals develop positive work relationships, increase their ability to communicate effectively with a diverse range of co-workers, and manage the communication issues that are frequently at the heart of the organisational conflict. Employee Dispute Resolution skills are crucial for every organisation to maintain a productive and motivated workforce. Pursuing this training course will help individuals excel in highly reputed jobs and upgraded salaries.

In this 1-day Employee Dispute Resolution Masterclass, delegates will understand the roles and responsibilities of the EDR coordinator. During this training, delegates will learn various concepts such as introduction to EDR, model EDR plan, confidentiality, impartiality, EDR coordinator responsibilities, employing office considerations, etc. Our highly professional trainer with years of experience in teaching will conduct this training course and help you get a complete understanding of Employee Dispute Resolution.

They will also cover various essential topics such as:

  • Employee Dispute Resolution (EDR)
  • Model EDR plan
  • EDR coordinators
  • EDR process
  • Annual reporting
  • Assisted resolution

At the end of this training, delegates will be able to become effective EDR coordinators within an organisation successfully. They will also be able to develop a positive work environment and build a strong communication channel that helps organisations resolve conflicts.

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What’s included in this Employee Dispute Resolution Masterclass?

  • World-Class Training Sessions from Experienced Instructors 
  • Employee Dispute Resolution Certificate
  • Digital Delegate Pack

Why choose us

Our Mississauga venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Mississauga is the sixth largest city in Canada. It is in the south of the province of Ontario in the region of peel. The city is estimated to have a population of around 715,000 people. The rapid growth of this city is attributed to its proximity to Toronto. It was originally built as suburb of Toronto. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Mississauga is served by the Peel District School Board, which operates the secular English speaking public schools. There is also a school board that runs the local catholic schools and a board that runs the French speaking schools in the area, one for the secular French schools and one for the catholic French schools. There are a number of schools in the area that offer specialised programs. These include the French immersion schools such as Clarkson Secondary School and Streetsville Secondary School. There are three schools in the areas that off a Regional Arts Program and two that offer a specialist sci-tech program for students who are gifted in these areas. There is also two schools that offer support for those studying for the international baccalaureate plus numerous other programs. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Mississauga is home to one of the three campuses run by the University of Toronto. This university is ranked as the 34th best university in the world and is the second highest ranked Canadian university in the rankings. The campus was established in 1967 and is the universities second largest division. It is home to 12,000 students. They have 15 academic departments and pupils can choose from 148 programs to participate in from 89 areas of study. Students can study both undergraduate and graduate programs on this campus. This campus also has an excellent research environment that has helped the staff and researchers become internationally recognised for their work. The university includes Institutes for Management and Innovation, and Communication, Culture, Information and Technology.

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Address

Robert Speck 2
2 Robert Speck Parkway
Suite 750
Mississauga
Ontario
L4Z 1H8

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Management Training | Employee Dispute Resolution Masterclass in Mississauga. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Management Training | Employee Dispute Resolution Masterclass in Mississauga, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Management Training | Employee Dispute Resolution Masterclass in Mississauga FAQs

Employment Dispute Resolution (EDR) offers various workplace dispute resolution options to state agencies and their employees.
There are no formal prerequisites for attending this Employee Dispute Resolution Masterclass.
This course is ideal for anyone who wants to resolve conflicts within an organisation efficiently.
Empathy, active listening and communication, forgiveness, and impartiality are the essential skill of conflict resolution.
Develop strong communication channels, implement team building activities, build positive work relationships, create an environment that encourages participation, and provide conflict mediation training for leaders are the essential ways to reduce conflict within an organisation.
This course is [ 1 ] day(s)
Listen first, take your own emotions out of the equation, agree on facts, maintain a good relationship, demonstrate emotional intelligence, and nonverbal communication cues are tips for successful conflicts resolution.
In this training, you will learn various concepts such as introduction to EDR, model EDR plan, confidentiality, impartiality, EDR coordinator responsibilities, employing office considerations, etc.
The training fees for Employee Dispute Resolution Coursein Mississauga starts from CAD1695
The Knowledge Academy is the Leading global training provider for Employee Dispute Resolution Course.
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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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