Course information

Quality Assurance Masterclass Course Outline

 

Module 1: Introduction to Quality Assurance

  • Defining Quality Assurance (QA) and its Importance
  • Role of QA in Ensuring Product and Service Quality
  • Quality Assurance Vs Quality Control
  • Ethical Considerations in QA

Module 2: Quality Management Systems (QMS)

  • Introduction to QMS Standards
  • Implementing a QMS
  • Process Mapping and Documentation
  • Continuous Improvement through PDCA
  • Audit Trails and Compliance

Module 3: Quality Planning and Strategy

  • Developing a Quality Strategy
  • Setting Quality Objectives and Key Performance Indicators
  • Risk-Based Thinking in QA
  • Root Cause Analysis Techniques
  • Failure Mode and Effects Analysis

Module 4: Statistical Quality Control (SQC)

  • Basics of Statistical Process Control (SPC)
  • Control Charts for Monitoring Process Stability
  • Capability Analysis
  • Sampling Plans and Inspection Methods
  • Advanced SQC Tools
    • Pareto Analysis
    • Scatter Plots

Module 5: Total Quality Management (TQM)

  • Principles of TQM
  • Customer-Centric Approach
  • Employee Involvement and Empowerment
  • Benchmarking

Module 6: Software Quality Assurance (SQA)

  • Unique Aspects of SQA
  • Test Planning and Test Case Development
  • Automation Testing Tools and Techniques
  • Performance and Load Testing
  • Security Testing and Vulnerability Assessment

Module 7: Regulatory Compliance and Industry Standards

  • Compliance with Regulatory Requirements
  • Industry-Specific Standards
  • Auditing and Certification
  • Ensuring Data Privacy and Security
  • Environmental and Sustainability Standards

Module 8: Quality Culture and Leadership

  • Creating a Culture of Quality
  • Leadership's Role in Quality Assurance
  • Building Quality Teams
  • Change Management in QA
  • Measuring and Improving Quality Culture

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Who should attend this Quality Assurance Masterclass Course?

The Quality Assurance (QA) Masterclass focuses on helping the professionals learn the best practices, methodologies, and tools related to ensuring product or service quality. This course can help various professionals, including:

  • Quality Assurance Engineers
  • QA Testers
  • Product Managers
  • Production Supervisors
  • Quality Control Specialists
  • Process Engineers
  • Manufacturing Engineers
  • Operations Managers
  • Software QA Engineers

Prerequisites of the Quality Assurance Masterclass Course

There are no prerequisites required for the Quality Assurance Masterclass Course.

Quality Assurance Masterclass Course Overview

Quality Assurance (QA) is the most effective technique to avoid manufacturing errors, defects, and problems when delivering products or services to customers. Quality Assurance (QA) is part of a quality management system that is focused on controlling mistakes and defects in quality requirements for any given product or service. Organisations use quality assurance to ensure the best product or service to the customers. It also helps them to get a product or service on time and on budget and helps exceed customer expectations in all transactions and interactions. This training will assist learners in gaining the skills required for maintaining the desired level of quality of their product. Pursuing this training course will help them climb up the ladder of success and gain various career progression opportunities.

In this 1-day Quality Assurance Masterclass, delegates will learn how to improve quality assurance within their organisation effectively. During this training, delegates will learn various concepts such as introduction, history, Quality Management System (QMS), essential elements of a QA/QC system, design control, process control, software quality assurance, etc. They will also gain in-depth knowledge of managing quality in organisations and how the risks and opportunities can be successfully managed in organisations through effective quality assurance management. Our highly skilled and professional trainer will conduct this training and help delegates to become skilled at ensuring the quality of their products and services.

Delegates will cover various concepts such as:

  • Definition of Quality Assurance (QA)
  • Quality Management System (QMS)
  • Quality attributes or dimensions
  • Software quality assurance
  • Balancing quality, costs, and schedules

At the end of this training, delegates will be able to improve the quality of products and services provided by their organisation effectively. They will also be able to build inter-relationships and balances among quality, costs, and schedules to ensure the balance between quality and product or service viability.

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What’s included in this Quality Assurance Masterclass Course?

  • World-Class Training Sessions from Experienced Instructors
  • Quality Assurance Certificate
  • Digital Delegate Pack

Why choose us

Our Ottawa venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Management Training | Quality Assurance Masterclass in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Management Training | Quality Assurance Masterclass in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Management Training | Quality Assurance Masterclass in Ottawa FAQs

Quality Assurance (QA) is a systematic approach to avoid manufacturing errors, defects, and problems when delivering products or services to customers.
There are no formal prerequisites for attending this Quality Assurance Masterclass.
This Quality Assurance Masterclass is ideal for anyone who wants to develop knowledge and skills in Quality Management Systems (QMS).
Quality control plays a vital role in building a successful business that delivers products that meet or exceed customers' expectations.
Empowering agents, enhancing management style, aligning agents with company goals, making a happier customer, boosting onboarding processes, staying up to date, and more are the benefits of Quality Assurance.
This course is [ 1 ] day(s)
Customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management are the seven principles of a quality management system.
In this Quality Assurance Masterclass, you will learn various concepts such as introduction to Quality Assurance (QA) and Quality Control (QC), history, Quality Management System (QMS), essential elements of a QA/QC system, etc. You will also learn design control, process control, software quality assurance, and many more concepts that will help you ensure an adequate level of quality of your organisation's products or services.
The training fees for Quality Assurance Trainingin Ottawa starts from CAD1695
The Knowledge Academy is the Leading global training provider for Quality Assurance Training.
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You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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