Course information

Senior Management Training Course Outline

Module 1: Communication Skills

  • Effective Interpersonal Communication
  • Understanding the Environment
  • Emotional Intelligence
  • Delivering and Receiving Feedback
  • Handling Difficult Conversations
  • Active Listening and Presentations
  • Non-verbal and Verbal Communication
  • Presentations
  • Written and Oral Communication

Module 2: Conflict

  • Interpersonal and Organisational Conflict Resolution
  • Mediation

Module 3: Creativity and Innovation

  • Creative Thinking
  • Customer Service and Support

Module 4: Employee Wellbeing

  • Assisting the Employees
  • Safety and Wellness of the Employees
  • Stress Management
  • Violence Detection and Prevention
  • Work-life Balance

Module 5: Ethics

  • Social Responsibility
  • Inquiry and Questions
  • Meeting Management

Module 6: Group Dynamics

  • Group Problem Solving and Decision Making
  • Learn to Lead Groups and Meetings
  • Online Groups
  • Questioning Techniques

Module 7: Leadership Training

  • Common Employment Laws
  • Crisis Management
  • Dealing with Ineffective Managers
  • Learn about Effective Decision Making
  • Delegation
  • Demonstrating Integrity and Courage
  • Employee Maintenance
  • Managing Absenteeism and Employee Performance
  • Managing in Tough Times
  • Strategic Leadership and Thinking
  • Supervision and Management

Module 8: Performance Management

  • Capacity Building
  • Disciplinary Action
  • Goal Setting and Feedback
  • Performance Development, Improvement, Measurement, and Planning

Module 9: Project Management Training

  • Benchmarking
  • Balanced Scorecard
  • Plan-Do-Study-Act Cycle for Continuous Improvement
  • Problem Solving and Lean Concepts
  • Systems Thinking

Module 10: Executive Training

  • Team Building
  • Employee Empowerment and Involvement
  • Team Building Activities
  • Self-Directed Teams
  • Team Performance Management

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Who should attend this Senior Management Training Course?

The Senior Management Training Course is meant for professionals in Senior Management positions who want to enhance their management skills. This course can benefit a wide range of professionals, including:

  • Department Heads
  • Directors
  • Senior Executives
  • Vice Presidents
  • General Managers
  • Regional Managers
  • Business Unit Managers
  • Strategy Managers

Prerequisites of the Senior Management Training Course

There are no formal prerequisites for this Senior Management Course.

Senior Management Training Course Overview

The Senior Management Course is a valuable addition to our range of Management Courses, focusing on equipping Senior Managers with effective management methods tailored to their needs. In present times, the ability to lead with a personalised management style is of utmost importance. This Management Course offers an understanding of key aspects, like communication skills, conflict management, and performance management.

Understanding the principles covered in this course is imperative for Senior Managers and aspiring leaders across various industries. Mastery of these skills and this Management Qualification is essential for those who aim to excel in their roles and drive organisational success. Senior Managers should strive to master this subject as it empowers them to lead by example, resolve conflicts, enhance team performance, and foster effective communication.

The 1-day Management Course by The Knowledge Academy is designed to empower Senior Managers with practical tools and knowledge. Delegates will learn to develop their unique management style and apply it effectively within their organisations and teams. Through interactive sessions, real-world case studies, and expert guidance, this Management Training will enhance communication skills, leadership abilities, conflict resolution techniques, and performance management strategies.

Course Objectives

  • To provide Senior Managers with a comprehensive overview of effective management methods
  • To empower delegates to develop their own personalised management style
  • To enhance communication skills to facilitate better team collaboration
  • To provide leadership training for guiding teams towards success
  • To equip Senior Managers with conflict management techniques
  • To improve performance management strategies to drive organisational excellence

Upon completion of this Management Course, delegates will emerge as more effective and confident Senior Managers. They will possess the skills and knowledge needed to lead their teams, resolve conflicts, and enhance performance, ultimately contributing to the success of their organisations and their personal growth as leaders in any industry.

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What’s included in this Senior Management Training Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Senior Management Certificate
  • Digital Delegate Pack

Why choose us

Our Kitchener venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Kitchener is a city located in Southern Ontario, Canada. There is a population of around 219,200 people living in Kitchener whilst the metropolitan area has around 507,100 people inhabiting there. The University of Waterloo is a public research university based just outside of Kitchener. The University was established in 1956. The University of Waterloo has around 30,000 students in attendance studying various areas such as; Applied Health Sciences, Public Health, Accounting & Finance, International Affairs, Engineering, Environment, Mathematics, Science and Pharmaceutical Studies. The Wilfrid Laurier University is also located just outside of Kitchener. It is a public research university and was established in 1973. There are around 18,000 students in attendance either full time or part time. 

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Address

TD Canada Trust Centre
Waterloo Region
55 King Street West
7th Floor
Kitchener
Ontario
N2G 4W1

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Management Training | Senior Management Training in Kitchener. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Management Training | Senior Management Training in Kitchener, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Management Training | Senior Management Training in Kitchener FAQs

This Senior Management Course is designed to enhance the leadership, strategic planning, and decision-making skills required for senior-level executives. It covers advanced management topics, such as corporate governance, financial management, change management, and team leadership, enabling delegates to lead their organisations effectively.
This course is crucial for developing the strategic mindset to navigate complex business environments. It empowers leaders to make informed decisions, foster innovation, improve team performance, and drive organisational growth. The course also prepares delegates for higher responsibilities, strengthening their ability to handle larger teams and complex business challenges.
This course is designed for professionals already in management or leadership roles. While there are no strict prerequisites, delegates are expected to have prior experience in managing teams or projects.
Earning a Senior Management Certification provides numerous advantages, including formal recognition of your leadership skills, enhanced credibility, and an advantage in the job market. It boosts your confidence in handling senior responsibilities, increases your potential for promotions, and demonstrates your ability to lead teams and organisations.
This course is suitable for professionals in mid- to senior-level management roles, executives, department heads, and team leaders looking to improve their leadership skills. It's also ideal for those aspiring to move into senior management or executive positions within their organisations.
Delegates will learn a wide range of skills, including strategic planning, effective communication, financial management, conflict resolution, leadership techniques, and organisational behaviour. The training also covers decision-making processes, performance management, and risk management strategies essential for senior managers.
Yes, 24/7 support is available throughout the course, ensuring that delegates can access learning materials, resolve technical issues, and receive guidance whenever they need assistance.
This course includes comprehensive modules on strategic leadership, case studies, real-world examples, interactive learning materials, and practical assignments. Delegates will also have access to leadership assessments, downloadable resources, and expert-led training sessions.
The duration of the course spans 1 day.
Upon completion, delegates can expect to qualify for roles such as Senior Manager, Director, Vice President, Chief Operating Officer, or other executive positions. The course enhances career prospects in various industries, including finance, healthcare, technology, and manufacturing.
Yes, self-paced training options are available, allowing delegates to learn according to their schedules and progress at their own speed. This flexibility is ideal for busy professionals.
Yes, corporate training is available for organisations that want to upskill their senior leadership teams. Tailored programs can be designed to meet the specific needs of a company’s senior management.
If you encounter any issues accessing the course, you should contact The Knowledge Academy's customer support team, which is available around the clock to assist with technical problems and course access.
The course is designed for intermediate to advanced-level professionals. It covers complex topics in leadership, strategic management, and decision-making, making it ideal for those who already have some managerial experience.
Yes, delegates will receive a Senior Management Certification upon successfully completing the course. This certification is a valuable asset for advancing your career and validating your leadership skills.
Absolutely. The training is focused on enhancing strategic thinking and decision-making abilities. It equips delegates with the tools and techniques needed to develop leadership qualities and manage teams, resources, and projects effectively at a senior level.
The Knowledge Academy in Kitchener is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking these Senior Management Training Courses.
The training fees for Senior Management Trainingin Kitchener starts from CAD1695
The Knowledge Academy is the Leading global training provider for Senior Management Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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