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Microsoft Customer Data Platform Specialty MB260 Overview
Microsoft Customer Data Platform Specialty MB260 Course Outline
Within this Microsoft training course, you will learn the following modules:
Module 1: Get started with Dynamics 365 Customer Insights – Data
- Introduction
- Dynamics 365 Customer Insights - Data
- Work with Demo Data
- Get Started
- Consume Customer Insights Data
Module 2: Ingest Data into Customer Insights – Data
- Introduction
- Import Data Sources Using Power Query
- Clean, Transform, and Load Data
- Connect to an Azure Data Lake
- Connect to a Microsoft Dataverse
- Work with Data Sets
- Refresh Data Sources
Module 3: Create a Unified Customer Profile in Dynamics 365 Customer Insights – Data
- Introduction
- Define Source Columns
- Define Duplicate Record Settings
- Define Matching Rules
- Create a Unified Customer Profile
- Exercise - Create a Customer Insights - Data instance, Ingest Data, and Unify Data
Module 4: Work with Dynamics 365 Customer Insights – Data
- Introduction
- Configure Searching and Filtering Indexes
- Define Activities
- Work with Measures
- Segmentation
- Get Suggested Segments
- Segment Insights
- Use Customer Insights - Data for a Complete Solution
Module 5: Enrich data and predictions with Customer Insights – Data
- Introduction
- Enrich Data
- Brand and Interest Enrichment
- Use Enrichment Services
- Work with Predictions
- Predict Subscription Churn
- Use Machine-Learning Models
Who should attend this Microsoft Customer Data Platform Specialty MB260 Training?
The Microsoft Customer Data Platform Specialty MB260 Training is targeted towards professionals who are focused on leveraging customer data for actionable insights, personalised marketing, and enhanced customer experiences. The following professionals will benefit from this course:
- Customer Relationship Managers
- IT Managers
- Sales Managers
- Database Administrators
- Data Scientists
- E-commerce Managers
- Social Media Managers
Prerequisites of the Microsoft Customer Data Platform Specialty MB260 Training
There are no formal prerequisites for the Microsoft Customer Data Platform Specialty MB260 Training. However, some Familiarity with Dynamics 365 Customer Insights and some firsthand experience with one or more Dynamics 365 Apps.
Microsoft Customer Data Platform Specialty MB260 Course Overview
Dynamics 365 Training is essential for organisations seeking to leverage customer data for strategic advantage. This training delves into Microsoft's Customer Data Platform, demonstrating its relevance in today's data-driven landscape where understanding and predicting customer behaviours are paramount.
Mastery of Microsoft Dynamics 365 Certification is crucial for IT professionals, data analysts, and marketing specialists aiming to optimise customer interactions and enhance business outcomes. Professionals in these roles will find the Dynamics 365 Course instrumental in advancing their skills and career prospects.
This 4-day training by The Knowledge Academy equips delegates with comprehensive insights into Dynamics 365 Courses, focusing on practical applications and effective strategies for data management. The course is designed to empower professionals with the tools to implement Microsoft Dynamics 365 effectively in their operations.
Course Objectives
- To understand the core functionalities of the Microsoft Dynamics 365 platform
- To learn to analyse and utilise customer data effectively
- To gain practical skills in managing and integrating customer insights
- To prepare for Dynamics 365 Certification with expert guidance
- To implement best practices in data-driven strategies
Upon completion of this course, delegates will be equipped with the knowledge and skills to effectively utilise the Dynamics 365 platform, enhancing their capability to drive business success through strategic data management and customer engagement.
What’s included in this Microsoft Customer Data Platform Specialty MB260 Training?
- World-Class Training Sessions from Experienced Instructors
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft Customer Data Platform Specialty MB260. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's Microsoft Customer Data Platform Specialty MB260, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
What our customers are saying
Microsoft Customer Data Platform Specialty MB260 FAQs
Please arrive at the venue at 8:45am.
Before attending this course, students must have:
Familiarity with Dynamics 365 Customer Insights.
Firsthand experience with one or more Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform.
Candidates should be familiar with Dynamics 365 Customer Insights and have firsthand experience with one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have working knowledge of practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 4 days
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for Microsoft Customer Data Platform Specialty MB260in Canada starts from CAD4695
The Knowledge Academy is the Leading global training provider for Microsoft Customer Data Platform Specialty MB260.
Please see our Microsoft Dynamics 365 Training courses available in Canada
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Trusted & Approved
Microsoft Dynamics 365 Training
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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