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Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course Overview
Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course Outline
Module 1 Introduction to Collaboration Communications Systems Engineering
- What is Collaboration Communications Systems Engineering?
- Networking Fundamentals for Collaboration Communications Systems
- Voice and Video Protocols for Collaboration Communications Systems
- Designing and Implementing Collaboration Communications Systems
- Troubleshooting and Maintenance of Collaboration Communications Systems
- Security and Compliance for Collaboration Communications Systems
- Advanced Topics in Collaboration Communications Systems Engineering
Module 2: Introduction to Collaboration Communications Systems
- Overview of Collaboration Communications Systems
- Understanding the Components of Collaboration Communications Systems
- Designing Collaboration Communications Systems
- Implementing Collaboration Communications Systems
- Troubleshooting Collaboration Communications Systems
- Security and Compliance in Collaboration Communications Systems
- Managing Collaboration Communications Systems
- Advanced Collaboration Communications Systems
- Integrating Collaboration Communications Systems with Other Systems
- Best Practices for Collaboration Communications Systems
Module 3: Networking Fundamentals
- Introduction to Networking
- Network Topologies
- Network Protocols
- Network Security
- Network Troubleshooting
- Network Performance Monitoring
- Network Design and Architecture
- Network Virtualisation
- Network Automation
- Network Management Tools and Techniques
Module 4: Voice over IP (VoIP)
- VoIP Network Monitoring
- VoIP Network Management
- VoIP Billing and Accounting
- VoIP Interoperability and Integration
- Introduction to VoIP
- VoIP Protocols and Standards
- VoIP Network Design and Architecture
- VoIP Security
- VoIP Quality of Service
- VoIP Troubleshooting and Maintenance
Module 5: Unified Communications
- Introduction to Unified Communications
- Overview of Voice over IP (VoIP)
- Understanding SIP Protocols
- Implementing VoIP Networks
- Configuring VoIP Gateways
- Troubleshooting VoIP Networks
- Managing VoIP Security
- Integrating Unified Communications with Other Systems
- Designing and Deploying Unified Communications Solutions
- Managing Unified Communications Systems
Module 6: Video Conferencing
- Introduction to Video Conferencing
- Video Conferencing Protocols
- Video Conferencing Network Design
- Video Conferencing Security
- Video Conferencing Troubleshooting
- Video Conferencing Quality of Service
- Video Conferencing System Administration
- Video Conferencing System Integration
- Video Conferencing System Maintenance
- Video Conferencing System Performance Optimisation
Module 7: Collaboration Tools
- Introduction to Collaboration Tools
- Understanding the Benefits of Collaboration Tools
- Evaluating Collaboration Tools
- Implementing Collaboration Tools
- Managing Collaboration Tools
- Troubleshooting Collaboration Tools
- Security Considerations for Collaboration Tools
- Integrating Collaboration Tools with Other Systems
- Best Practices for Collaboration Tools
- Advanced Collaboration Tools Features and Capabilities
Module 8: System Design and Implementation
- Introduction to System Design and Implementation
- System Design Processes and Methodologies
- System Design Documentation
- System Architecture and Design
- System Design and Implementation Strategies
- System Design and Implementation Tools
- System Design and Implementation Testing
- System Design and Implementation Maintenance
- System Design and Implementation Security
- System Design and Implementation Troubleshooting
Module 9: Troubleshooting and Maintenance
- Introduction to Troubleshooting and Maintenance
- Understanding the System Architecture
- Identifying and Resolving Common Issues
- Troubleshooting Network Connectivity Issues
- Troubleshooting Voice Quality Issues
- Troubleshooting Video Quality Issues
- Troubleshooting System Performance Issues
- Understanding System Maintenance Procedures
- Implementing System Upgrades and Patches
Module 10: Security and Compliance
- Understanding Security and Compliance Regulations
- Implementing Security and Compliance Policies
- Risk Management Strategies
- Network Security and Firewall Configuration
- Data Encryption and Access Control
- Auditing and Monitoring Systems
- Disaster Recovery and Business Continuity Planning
- Security and Compliance Best Practices
- Troubleshooting Security and Compliance Issues
- Security and Compliance in Cloud Computing
Module 11: Advanced Topics in Collaboration Communications Systems
- Advanced Networking Protocols for Collaboration Communications Systems
- Designing and Implementing Collaboration Communications Systems
- Security and Privacy in Collaboration Communications Systems
- Quality of Service in Collaboration Communications Systems
- Voice and Video Over IP for Collaboration Communications Systems
- Unified Communications and Collaboration Systems
- Cloud-Based Collaboration Communications Systems
- Mobile Collaboration Communications Systems
- Troubleshooting and Maintenance of Collaboration Communications Systems
- Advanced Troubleshooting and Maintenance of Collaboration Communications Systems
Who should attend this Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course?
The Microsoft 365 Certified Collaboration and Communications Systems Engineer Associate Training Course is suitable for professionals who want to build expertise in designing, implementing, and managing collaboration and communication solutions within the Microsoft 365 ecosystem. This course is particularly beneficial for:
- Collaboration Systems Engineers
- Communications Systems Engineers
- Office 365 Administrators
- Unified Communications Professionals
- IT Managers
- Systems Architects
- Messaging and Collaboration Specialists
Prerequisites of the Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course
There are no formal prerequisites for attending this Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course.
Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course Overview
The Microsoft Collaboration Communication System is a comprehensive suite of tools, including Microsoft Teams, SharePoint, and OneDrive, which is designed to enable efficient teamwork, communication, and document sharing within organisations. Microsoft Teams is a collaborative platform that combines chat, video conferencing, file sharing, and productivity tools for seamless teamwork. It enables users to collaborate, communicate, and share documents seamlessly using Microsoft Teams, SharePoint, and OneDrive within organisations. This training will help learners acquire the necessary skills and knowledge to effectively manage and optimise collaboration and communication systems within Microsoft 365 environments.
This 4-day Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate Training Course provides delegates with a comprehensive knowledge of Microsoft 365 collaboration and communication tools, empowering them to excel in managing and leveraging these systems effectively. During this training, delegates will learn how to configure and administer Microsoft Teams, ensuring efficient collaboration and communication within organisations. They will also acquire the skills to troubleshoot and support Microsoft 365 collaboration tools. Our expert trainer, who has years of experience in teaching Microsoft training courses, will teach this specialised training course.
Course Objectives
- To provide participants with a comprehensive understanding of Microsoft 365 collaboration and communication tools
- To equip learners with the skills to configure and manage Microsoft Teams effectively
- To enable participants to implement advanced features in Microsoft Teams and integrate third-party applications
- To ensure participants can troubleshoot and support Microsoft 365 collaboration tools proficiently
- To develop expertise in driving adoption, and implementing governance policies for successful collaboration
- To implement best practices for governance, data security, and compliance in Microsoft 365 collaboration tools
At the end of this training, delegates will be able to confidently use and manage Microsoft Teams for seamless collaboration. They will also be able to effectively communicate and coordinate projects within Teams.
What's Included in this Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course?
- World-Class Training Sessions from Experienced Instructors
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
What our customers are saying
Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course FAQs
Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is [4] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Coursein Canada starts from CAD5195
The Knowledge Academy is the Leading global training provider for Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course.
Please see our Microsoft 365 Training courses available in Canada
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Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Trusted & Approved
The Knowledge Academy are a Microsoft Silver Partner and are therefore fully accredited.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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