Office Manager Masterclass | PA And Secretarial Course in Toronto

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PA and Secretarial Course

Office Management Course

Toronto

Learn to work with different personalities and improve your time management skills
Gain an understanding of how to delegate tasks to your junior employees
Elevate your management skills with Office Management Course

Dates & Prices Dates & Prices

Course information

Office Manager Course Outline

Module 1: Become an Office Manager

Introduction
Interacting and Influencing
Dealing with Rumours and Gossips
Office Personalities
Getting Support for Your Projects
Conflict Resolution

Module 2: Communication Skills at the Workplace

Introduction to the Communication
Ten Commandments of Positive Relationships
Self-Awareness Affects Your Self-Image
Communication and Barriers
Asking Good Questions
Listening Skills
Body Language and Frame of Reference
Johari Windows
Five Approaches to Relationship
Self-Attitude and Persuasion
Assertiveness

Module 3: Organisational Skills

Remove the Clutter
Scheduling Your Time
Tools to Fight Procrastination
Discipline is the Key to Stay Organised
Paper and Paperless Storage
An Organisation in Your Work Area
Organising Your Inbox
Avoid the Causes of Disorganisation

Module 4: Delegation Skills

Introduction
Need for Delegation
Steps for Delegation
When, How, and What to Delegate?
Choosing the Right Person
Levels of Authority
Communication Skills
Monitoring Delegation
Top Tips to Delegate Effectively
Giving Feedback

Who should attend this Office Management Course?

This Office Management Course is ideal for individuals seeking to enhance their administrative skills, improve organisational efficiency, and develop effective Office Management techniques. It suits those aiming to excel in managing office operations and ensuring a smooth workflow. This course can be beneficial for a wide range of professionals, including:

Office Managers
Administrative Managers
Operations Managers
Team Leaders
Executive Assistants
Secretaries
Project Coordinators

Prerequisites of the Office Management Course

There are no formal prerequisites for the Office Management Course.

Office Management Course Overview

Effective office management is crucial for ensuring smooth operations within any organisation. It encompasses a variety of tasks, including organisation, communication, and resource management, which contribute to enhancing productivity and efficiency in the workplace. In today’s fast-paced environment, skilled office managers are essential for driving organisational success.

This course is beneficial for administrative assistants, office managers, team leaders, and human resources professionals looking to enhance their skills. Those seeking to improve their organisational capabilities and streamline office processes will find significant value in the content covered.

This 1-day course by The Knowledge Academy provides professionals with the essential skills to optimise office functions. Delegates will learn effective communication strategies, time management techniques, and methods for improving team collaboration. The course equips Delegates with the tools needed to create a productive work environment, enhance efficiency, and support business objectives.

Course Objectives

To understand the key principles of Office Management
To develop effective communication and interpersonal skills
To learn time management and organisational techniques
To enhance problem-solving and decision-making abilities
To manage office resources efficiently
To implement effective office policies and procedures

Upon completion of the course, delegates will possess valuable skills that can be applied in real-world scenarios, enabling them to create more efficient office environments and contribute positively to their organisations.

What’s included in this Office Manager Course?

World-Class Training Sessions from Experienced Instructors
Office Management Certificate
Digital Delegate Pack

Why choose us

Our Toronto venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Toronto, a city in the Canadian province of Ontario, has an average population of roughly 2,615,000 spread across 243.33 square miles of land – making it the busiest and most populous region in the whole of Canada. At The Knowledge Academy, we offer 50,000 classroom based training courses throughout the different areas of Toronto, in order to enhance people’s learning in an array of subject areas. Education in Canada is generally funded by federal, provincial, and local governments; the system is divided into primary, secondary and post-secondary education and is operated under provincial jurisdiction. On the whole, there are 190 days in a school year, starting in September and ending towards the last Friday of June. Some popular and highly regarded universities in Canada include: the University of Toronto (notable alumni including: William Lyon Mackenzie King, Vincent Massey, Donald Sutherland and Lesra Martin), the University of British Columbia (notable alumni including: Eddie Peng, Justin Trudeau and Nardwuar the Human Serviette), and the University of Alberta (notable alumni including: Dayo Wong, George Stanley and Beverley McLachlin). With its massively diverse citizenry and education options, it is hard to solely categorise the formation of its education system; it is also the home site to four publicly funded K12 school boards, a publicly funded religious K12 school board, a range of K12 private and prepatory school and a plethora of other religious, vocational, career and specialist schools. As French is a commonly spoken language in Canada, there are also a number of public school boards designed for French language students. Regarding religious schools, there are a number of Christian, Islamic and Jewish schools based in Toronto, all of which offering a slightly different educational system to their students and are tailored to best suit a specific religion. With non-public schooling in mind, there are also a variety of religious non-public school boards spread throughout Toronto, namely the Board of Jewish Education of Toronto and the Toronto Adventist District School Board.

Address

100 King St W,

Toronto,

ON M5X 1A9,

First Canadian Place,

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Office Manager Masterclass | PA And Secretarial Course in Toronto. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Office Manager Masterclass | PA And Secretarial Course in Toronto, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

The trainer was precise and very engaging.

Pearl Gonsalves

I want to thank the coach for the professional presentation of the material, the competence and manner of reporting and disclosing the material. I am very glad that I took this course.

Elena Hotz

Office Manager Masterclass | PA And Secretarial Course in Toronto FAQs

What is the Office Management Course about?

The Office Management Course covers essential skills for efficient office operations, including administrative tasks, communication, time management, and organisational techniques. It aims to enhance productivity, streamline processes, and improve overall workplace management for office professionals.

Are there any prerequisites in taking up the Office Management Course?

There are no formal prerequisites for the Office Management Course.

Who should attend this course?

This course is ideal for Administrative Professionals, Office Managers, Executive Assistants, and anyone responsible for managing office operations, seeking to enhance their organisational skills, improve efficiency, and develop effective management techniques.

Do you offer support for this training?

Yes, The Knowledge Academy offers support via phone & email before attending, during, and after the course.

What is included in the course?

In this training course, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

What is the duration of this Office Manager Course?

This Office Manager Course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.

What job opportunities will one get on completing the Office Manager Training?

Completing Office Manager Training opens up job opportunities as an Office Manager, Administrative Assistant, Executive Assistant, Office Coordinator, Operations Manager, and Facilities Manager, enhancing skills in organisation, communication, and office operations management.

What is the average salary that one can expect on completing the Office Management Training?

On completing the Office Management Training, one can expect an average salary of around £30,000 per year. Entry-level positions may start at approximately £25,000 annually, while experienced professionals can earn up to £42,500 per year.

How popular is this course in Toronto?

This course is quite popular in Toronto, with significant demand among professionals such as clerks, admin assistants, PAs, and secretaries. Courses offered by providers like The Knowledge Academy are well-regarded and widely attended across various in Toronto cities.

How beneficial will the course be in terms of career prospects?

This course significantly boosts career prospects by enhancing organisational, communication, and leadership skills, making participants highly valuable for administrative roles and paving the way for promotions and increased responsibilities in various business environments.

Can I access the materials on multiple devices?

Yes, you can access the materials on multiple devices. Our platform ensures seamless access from desktops, laptops, tablets, and smartphones, allowing you to study and refer to your course content anytime, anywhere.

What is the next step after completing the course?

After completing this course, the next step is to apply your skills in a professional setting, seek advanced certifications for career growth, and stay updated with industry trends to enhance your expertise and career opportunities.

How long is the Office Management Certification valid for?

This certification is valid for a lifetime. There is no need for renewal or re-certification, allowing professionals to benefit from their credentials throughout their careers.

Is it easy to complete this course?

Completing this course is manageable with dedication. The course is designed for both beginners and experienced professionals, offering comprehensive training on essential office management skills, making it accessible and achievable for most learners.

What topics are covered in this course?

This course covers essential topics such as administrative skills, office procedures, communication strategies, time management, organisational techniques, leadership, problem-solving, human resources basics, financial management, and the use of office technology and software tools.

What industry projects will one get to work on?

In this course, you'll work on industry projects like administrative process optimisation, office layout planning, records management, team coordination, budgeting and resource allocation, customer service improvement, and implementing office technologies for enhanced productivity and efficiency.

What is the cost/training fees for Office Management Course in Toronto?

The training fees for Office Management Coursein Toronto starts from CAD1695

Which is the best training institute/provider of Office Management Course in Toronto?

The Knowledge Academy is the Leading global training provider for Office Management Course.

What are the best PA and Secretarial Course courses in Toronto?

Please see our PA and Secretarial Course courses available in Toronto

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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