Course information

Perfect Executive Personal Assistant Training Outline

Module 1: Role of the Executive Personal Assistant

  • Role of the Executive PA
    • Attributes of a Good PA
    • Understanding Business Strategy
    • Operating Efficiently and Effectively
    • Being a Natural Problem Solver
    • Being a Rigorous Planner
    • Being a Strong Influencer
    • Key Influencing Tactics
    • Personal Assistants

Module 2: Maintaining Your Focus

  • Maintaining Your Focus in a High-Pressure Role
  • How to Cope with Overabundance of Small Things on Your To-Do List?

Module 3: Working with Senior Management

  • What is Senior Executive?
    • Important Reasons to Build Relationships with Senior Executives
  • Costs and Risks
  • Understanding Business Goals

Module 4: Work Styles and Productivity

  • What is Work Style and Productivity?
  • Six Work Styles
  • Communication Styles
  • Communicating with Different Styles

Module 5: Communicating Effectively with Manager

  • Building a Better Partnership with Your Manager

Module 6: Communicating Confidently with Managers

  • Communication Skills
  • Verbal and Non-Verbal Communication
  • Types of Non-Verbal Communication
  • Questioning and Listening Techniques

Module 7: Representing Your Manager

  • What is Representing Your Manager Means?

Module 8: Organising Meetings and Setting Out an Agenda

  • Organising Meetings
  • Making Good Decisions

Module 9: Interpersonal Communication with Colleagues

  • Conversations with Impact
    • Effective Conversational Skills
  • Body Language
  • Project and Time Management
  • Project Management Cycle
  • Personal Organisation and Prioritisation

Module 10: Guide to Appraisals

  • Appraisals
    • Written Part
    • How Would You Rate Your Performance?
    • Spoken Part
  • Setting Clear Objectives

Module 11: Networking Skills

  • Developing Your Networking Skills
  • Benefits of Networking

 

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Who should attend this Perfect Executive Personal Assistant Training Course?

The Perfect Executive Personal Assistant Training Course is designed for anyone who wants to become an Executive Personal Assistant. The following professionals can benefit from attending this course:  

  • Aspiring Executive Personal Assistants
  • Current Executive Personal Assistants
  • Personal Assistants to CEOs and Senior Executives
  • Secretaries with responsibilities for High-level Executives
  • Office Managers
  • Professionals Transitioning to Executive Assistant Roles
  • Administrative Coordinators

Prerequisites of the Perfect Executive Personal Assistant Training Course

There are no formal prerequisites for the Perfect Executive Personal Assistant Training Course. However, a basic understanding of Office Administration or Customer Service would be extremely beneficial for delegates.

Perfect Executive Personal Assistant Training Course Overview

The Perfect Executive Personal Assistant is not just an individual who performs administrative tasks; they are crucial for an executive's day-to-day operations. Their expertise ranges from managing schedules, coordinating meetings, and handling communication, to anticipating the needs of their superiors, all while maintaining an impeccable level of discretion and professionalism.

Beyond these duties, the ideal assistant embodies adaptability, understanding the ever-evolving dynamics of the business landscape. Executive Personal Assistants, Secretaries, Administrative Assistants, and anyone aspiring to excel in organisational support roles should aim to master this skill. This knowledge equips them to handle complex tasks, streamline communications, and enhance productivity.

This intensive 1-day training is designed to empower delegates with practical skills that immediately impact their performance. It covers a wide range of topics, including time management, communication, multitasking, and problem-solving. The training enables delegates to become more effective in their roles, enhancing their value to their executives and organisations.

Course Objectives

  • To learn to optimise time, balancing multiple tasks efficiently
  • To develop strong verbal and written communication skills for effective interaction
  • To acquire event management skills for organising successful corporate events
  • To familiarise with modern office tools and software for streamlined operations
  • To understand the importance of confidentiality and discretion in executive support
  • To hone skills in prioritising tasks and making informed decisions under pressure
  • To develop the ability to adapt to changing priorities and handle unexpected situations with grace

Upon completion of the course, delegates will be equipped to handle high-pressure environments and contribute to organisational success, making them invaluable assets in any professional setting.

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What’s included in this Perfect Executive Personal Assistant Training Course?

  • World-Class Training Sessions from Experienced Instructors          
  • Perfect Executive Personal Assistant Certificate        
  • Digital Delegate Pack

Why choose us

Our Mississauga venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Mississauga is the sixth largest city in Canada. It is in the south of the province of Ontario in the region of peel. The city is estimated to have a population of around 715,000 people. The rapid growth of this city is attributed to its proximity to Toronto. It was originally built as suburb of Toronto. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Mississauga is served by the Peel District School Board, which operates the secular English speaking public schools. There is also a school board that runs the local catholic schools and a board that runs the French speaking schools in the area, one for the secular French schools and one for the catholic French schools. There are a number of schools in the area that offer specialised programs. These include the French immersion schools such as Clarkson Secondary School and Streetsville Secondary School. There are three schools in the areas that off a Regional Arts Program and two that offer a specialist sci-tech program for students who are gifted in these areas. There is also two schools that offer support for those studying for the international baccalaureate plus numerous other programs. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Mississauga is home to one of the three campuses run by the University of Toronto. This university is ranked as the 34th best university in the world and is the second highest ranked Canadian university in the rankings. The campus was established in 1967 and is the universities second largest division. It is home to 12,000 students. They have 15 academic departments and pupils can choose from 148 programs to participate in from 89 areas of study. Students can study both undergraduate and graduate programs on this campus. This campus also has an excellent research environment that has helped the staff and researchers become internationally recognised for their work. The university includes Institutes for Management and Innovation, and Communication, Culture, Information and Technology.

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Address

Robert Speck 2
2 Robert Speck Parkway
Suite 750
Mississauga
Ontario
L4Z 1H8

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Perfect Executive Personal Assistant Training in Mississauga. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Perfect Executive Personal Assistant Training in Mississauga, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Perfect Executive Personal Assistant Training in Mississauga FAQs

An executive personal assistant handles a corporate or executive manager's daily organisational and administrative duties in a company or corporation.
Maintaining executive schedules, keeping records of expenses and producing regular reports, responding to phone calls and emails for the manager, organising events and meetings, etc.
Adaptability, people skills, problem-solving skills, communication skills, organisations skills, etc.
This Perfect Executive Personal Assistant Training course will help you to acquire knowledge about developing networking skills, conversations with impact, etc. You will also learn topics like project management cycle, making good decisions, communicating with different styles, introduction to communicating effectively with your manager, and many more related concepts.
The training fees for Perfect Executive Personal Assistant Trainingin Mississauga starts from CAD1695
The Knowledge Academy is the Leading global training provider for Perfect Executive Personal Assistant Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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