Course information

Perfect Executive Personal Assistant Training Outline

Module 1: Role of the Executive Personal Assistant

  • Role of the Executive PA
    • Attributes of a Good PA
    • Understanding Business Strategy
    • Operating Efficiently and Effectively
    • Being a Natural Problem Solver
    • Being a Rigorous Planner
    • Being a Strong Influencer
    • Key Influencing Tactics
    • Personal Assistants

Module 2: Maintaining Your Focus

  • Maintaining Your Focus in a High-Pressure Role
  • How to Cope with Overabundance of Small Things on Your To-Do List?

Module 3: Working with Senior Management

  • What is Senior Executive?
    • Important Reasons to Build Relationships with Senior Executives
  • Costs and Risks
  • Understanding Business Goals

Module 4: Work Styles and Productivity

  • What is Work Style and Productivity?
  • Six Work Styles
  • Communication Styles
  • Communicating with Different Styles

Module 5: Communicating Effectively with Manager

  • Building a Better Partnership with Your Manager

Module 6: Communicating Confidently with Managers

  • Communication Skills
  • Verbal and Non-Verbal Communication
  • Types of Non-Verbal Communication
  • Questioning and Listening Techniques

Module 7: Representing Your Manager

  • What is Representing Your Manager Means?

Module 8: Organising Meetings and Setting Out an Agenda

  • Organising Meetings
  • Making Good Decisions

Module 9: Interpersonal Communication with Colleagues

  • Conversations with Impact
    • Effective Conversational Skills
  • Body Language
  • Project and Time Management
  • Project Management Cycle
  • Personal Organisation and Prioritisation

Module 10: Guide to Appraisals

  • Appraisals
    • Written Part
    • How Would You Rate Your Performance?
    • Spoken Part
  • Setting Clear Objectives

Module 11: Networking Skills

  • Developing Your Networking Skills
  • Benefits of Networking

 

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Who should attend this Perfect Executive Personal Assistant Training Course?

The Perfect Executive Personal Assistant Training Course is designed for anyone who wants to become an Executive Personal Assistant. The following professionals can benefit from attending this course:  

  • Aspiring Executive Personal Assistants
  • Current Executive Personal Assistants
  • Personal Assistants to CEOs and Senior Executives
  • Secretaries with responsibilities for High-level Executives
  • Office Managers
  • Professionals Transitioning to Executive Assistant Roles
  • Administrative Coordinators

Prerequisites of the Perfect Executive Personal Assistant Training Course

There are no formal prerequisites for the Perfect Executive Personal Assistant Training Course. However, a basic understanding of Office Administration or Customer Service would be extremely beneficial for delegates.

Perfect Executive Personal Assistant Training Course Overview

The Perfect Executive Personal Assistant is not just an individual who performs administrative tasks; they are crucial for an executive's day-to-day operations. Their expertise ranges from managing schedules, coordinating meetings, and handling communication, to anticipating the needs of their superiors, all while maintaining an impeccable level of discretion and professionalism.

Beyond these duties, the ideal assistant embodies adaptability, understanding the ever-evolving dynamics of the business landscape. Executive Personal Assistants, Secretaries, Administrative Assistants, and anyone aspiring to excel in organisational support roles should aim to master this skill. This knowledge equips them to handle complex tasks, streamline communications, and enhance productivity.

This intensive 1-day training is designed to empower delegates with practical skills that immediately impact their performance. It covers a wide range of topics, including time management, communication, multitasking, and problem-solving. The training enables delegates to become more effective in their roles, enhancing their value to their executives and organisations.

Course Objectives

  • To learn to optimise time, balancing multiple tasks efficiently
  • To develop strong verbal and written communication skills for effective interaction
  • To acquire event management skills for organising successful corporate events
  • To familiarise with modern office tools and software for streamlined operations
  • To understand the importance of confidentiality and discretion in executive support
  • To hone skills in prioritising tasks and making informed decisions under pressure
  • To develop the ability to adapt to changing priorities and handle unexpected situations with grace

Upon completion of the course, delegates will be equipped to handle high-pressure environments and contribute to organisational success, making them invaluable assets in any professional setting.

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What’s included in this Perfect Executive Personal Assistant Training Course?

  • World-Class Training Sessions from Experienced Instructors          
  • Perfect Executive Personal Assistant Certificate        
  • Digital Delegate Pack

Why choose us

Our Toronto venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Toronto, a city in the Canadian province of Ontario, has an average population of roughly 2,615,000 spread across 243.33 square miles of land – making it the busiest and most populous region in the whole of Canada.  At The Knowledge Academy, we offer 50,000 classroom based training courses throughout the different areas of Toronto, in order to enhance people’s learning in an array of subject areas.  Education in Canada is generally funded by federal, provincial, and local governments; the system is divided into primary, secondary and post-secondary education and is operated under provincial jurisdiction.  On the whole, there are 190 days in a school year, starting in September and ending towards the last Friday of June.  Some popular and highly regarded universities in Canada include: the University of Toronto (notable alumni including: William Lyon Mackenzie King, Vincent Massey, Donald Sutherland and Lesra Martin), the University of British Columbia (notable alumni including: Eddie Peng, Justin Trudeau and Nardwuar the Human Serviette), and the University of Alberta (notable alumni including: Dayo Wong, George Stanley and Beverley McLachlin).  With its massively diverse citizenry and education options, it is hard to solely categorise the formation of its education system; it is also the home site to four publicly funded K12 school boards, a publicly funded religious K12 school board, a range of K12 private and prepatory school and a plethora of other religious, vocational, career and specialist schools.  As French is a commonly spoken language in Canada, there are also a number of public school boards designed for French language students.  Regarding religious schools, there are a number of Christian, Islamic and Jewish schools based in Toronto, all of which offering a slightly different educational system to their students and are tailored to best suit a specific religion.  With non-public schooling in mind, there are also a variety of religious non-public school boards spread throughout Toronto, namely the Board of Jewish Education of Toronto and the Toronto Adventist District School Board.  

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Address

100 King St W,

Toronto,

ON M5X 1A9,

First Canadian Place, 

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Perfect Executive Personal Assistant Training in Toronto. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Perfect Executive Personal Assistant Training in Toronto, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Perfect Executive Personal Assistant Training in Toronto FAQs

An executive personal assistant handles a corporate or executive manager's daily organisational and administrative duties in a company or corporation.
Maintaining executive schedules, keeping records of expenses and producing regular reports, responding to phone calls and emails for the manager, organising events and meetings, etc.
Adaptability, people skills, problem-solving skills, communication skills, organisations skills, etc.
This Perfect Executive Personal Assistant Training course will help you to acquire knowledge about developing networking skills, conversations with impact, etc. You will also learn topics like project management cycle, making good decisions, communicating with different styles, introduction to communicating effectively with your manager, and many more related concepts.
The training fees for Perfect Executive Personal Assistant Trainingin Toronto starts from CAD1695
The Knowledge Academy is the Leading global training provider for Perfect Executive Personal Assistant Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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