Course information

Communication and Influencing Skill Training​ Course Outline

Module 1: Introduction to Effective Communication Skills

  • What is Communication?
  • What is Communication Skill?
  • Characteristics of Effective Communication
  • Importance of Communication
  • Communication Process

Module 2: Communication Style

  • Communication Style Matrix
  • Direct Style
  • Spirited Communication Style
  • Systematic Communication Style
  • Considerate Communication Style
  • What’s Communication Style?
  • How to Identify Other People’s Styles?

Module 3: Basic Listening Skill

  • Introduction
  • Active Listening
  • Becoming an Active Listener
  • Self-Awareness

Module 4: Effective Written Communication

  • When and When Not to Use Written Communication
    • Complexity of the Topic
    • Amount of Discussion Required
    • Formal Communication
    • Shades of Meaning
  • Writing Effectively

Module 5: Elements of Communication

  • Face to Face Communication
  • Body Language
  • Tone of Voice

Module 6: Credibility

  • Increasing Credibility

Module 7: Trustworthiness

  • Authenticity
  • Behaviours that Generate Trust
  • Develop Trustworthiness

Module 8: Empathy

  • Skills of Empathising
  • Develop Your Empathy

Module 9: Inspirational

  • Inspiring Others
  • Inspiring Yourself

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Who should attend this Communication and Influencing Skill Training Course?

The Communication and Influencing Skill Course is tailored for individuals aiming to enhance their communication skills and master the art of effective persuasion. This Course is ideal for professionals in various roles who want to improve their ability to communicate with impact and influence outcomes. The following individuals can greatly benefit from attending this training Course:

  • Business Executives and Leaders
  • Sales Executives
  • Marketing Executives
  • Managers
  • Team Leaders
  • Public Relations Specialists
  • Negotiators and Dealmakers
  • Entrepreneurs and Business Owners
  • Public Speakers and Presenters

Prerequisites of the Communication and Influencing Training Course

There are no formal prerequisites for this Communication and Influencing Course.

Communication and Influencing skill Training Course Overview

Communication is a procedure of giving and receiving information, ideas, views, feelings, facts etc. among people to reach a common understanding. It is the key to directing function of management. Influencing is a fundamental skill for anyone in business, whether a person is a salesperson or a manager. The capability to carry others to your way of thinking without force or coercion is essential in business. Influencing others is a transferable skill business persons bring with them from job to job in the business world.

Good communication and influencing skills give the opportunity to anyone who wants to work in any organisation. It can also help them to contribute in business to achieve the desired goals. Effective communication style also helps in resolving conflicts in the working environment. On the other hand, influencing skills also play an essential role in enhancing the organisational workflow.

This 1-day Communication and Influencing Skill training course provides delegates with comprehensive knowledge to inspect the importance of holding good communication and influencing skills. They will gain knowledge about how to improve communication and influencing skills as well as how to express opinions and ideas with more confidence. They will also understand various styles, ways to influence others, elements of communication and behaviours that generate trust.

Course Objectives

  • To understand the foundations of communication and influence techniques
  • To explore various communication styles and their essential components
  • To master the basics of professional writing skills
  • To build influence through credibility, trust, and effective communication
  • To develop strategic approaches for leading teams successfully

At the end of this training, delegates will be able to learn the importance and benefits of good communication skills. Delegates will also be able to understand how to communicate the message in a clear, concise and straightforward way and how they can express their ideas more effectively. Effective communication skills give a boost to delegates' personalities. They will learn how to achieve goals and aspirations through influencing others. With excellent communication and influencing skills, delegates will understand how to build a business at the top in the whole world.

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What’s included in this Communication and Influencing Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Communication and Influencing Training Course Certificate
  • Digital Delegate Pack

Why choose us

Our Mississauga venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Mississauga is the sixth largest city in Canada. It is in the south of the province of Ontario in the region of peel. The city is estimated to have a population of around 715,000 people. The rapid growth of this city is attributed to its proximity to Toronto. It was originally built as suburb of Toronto. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Mississauga is served by the Peel District School Board, which operates the secular English speaking public schools. There is also a school board that runs the local catholic schools and a board that runs the French speaking schools in the area, one for the secular French schools and one for the catholic French schools. There are a number of schools in the area that offer specialised programs. These include the French immersion schools such as Clarkson Secondary School and Streetsville Secondary School. There are three schools in the areas that off a Regional Arts Program and two that offer a specialist sci-tech program for students who are gifted in these areas. There is also two schools that offer support for those studying for the international baccalaureate plus numerous other programs. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Mississauga is home to one of the three campuses run by the University of Toronto. This university is ranked as the 34th best university in the world and is the second highest ranked Canadian university in the rankings. The campus was established in 1967 and is the universities second largest division. It is home to 12,000 students. They have 15 academic departments and pupils can choose from 148 programs to participate in from 89 areas of study. Students can study both undergraduate and graduate programs on this campus. This campus also has an excellent research environment that has helped the staff and researchers become internationally recognised for their work. The university includes Institutes for Management and Innovation, and Communication, Culture, Information and Technology.

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Address

Robert Speck 2
2 Robert Speck Parkway
Suite 750
Mississauga
Ontario
L4Z 1H8

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Communication And Influencing Skill Training in Mississauga | Personal Development Training in Mississauga. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Communication And Influencing Skill Training in Mississauga | Personal Development Training in Mississauga, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Team building opportunity

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What our customers are saying

Communication And Influencing Skill Training in Mississauga | Personal Development Training in Mississauga FAQs

Communication skills are sharing information clearly and effectively through speaking, writing, and body language. These skills help individuals to convey ideas, listen attentively, interpret messages accurately, and build strong interactions, which are vital for success.
In this Communication and influencing skills training, there are no formal prerequisites.
The course is designed for everyone who wishes to improve their communication and influencing skills. Communication and Influencing Skills comes in very handy while working in any profession for career advancement and project handling.
Communication helps to convey your information to others. It is a necessary management function intimately connected with all other managerial functions. This bridges the gap between individuals and groups by the flow of information and understanding between them.
Communication comprises the sender, message, encoding, channel, receiver, decoding, feedback, and context. These elements work together to ensure information is transmitted accurately and understood properly and facilitate effective interaction among delegates.
Influencing skills refer to the abilities that enable an individual to sway the opinions, beliefs, and behaviours of others. These skills encompass effective communication, persuasion, negotiation, and relationship-building, essential for leadership and collaboration in personal and professional contexts.
In this training course, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion, ensuring you gain practical experience and in-depth knowledge.
This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.
Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
During the Communication and Influencing Skills Training, dlegates will acquire effective communication methods, active listening abilities, and techniques for influencing others. The course emphasises persuasive skills, rapport-building, and adjusting communication styles for various audiences to improve professional interactions.
This Communication and Influencing Skills Course enhances interpersonal effectiveness, enabling delegates to convey ideas clearly and persuasively. It fosters confidence in interactions, improves relationship-building skills, and equips individuals with techniques to influence others positively in personal and professional contexts.
Completing a Communication and Influencing Skills Training Course opens various job opportunities, including management, sales, public relations, human resources, and training roles. Professionals can leverage enhanced communication to improve workplace dynamics and drive effective team collaboration across industries.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements.
The course is designed to be accessible to all levels, making it suitable for both beginners and experienced professionals. It covers foundational concepts while offering in-depth insights into personal and organisational growth strategies.
If you are unable to access your training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.
Pursuing a Communication and Influencing Skills Certification enhances your ability to effectively convey ideas, engage with diverse audiences, and build strong relationships. This certification equips you with vital techniques to influence decisions and drive positive outcomes in personal and professional contexts.
Yes, Communication and Influencing Skills Training includes practical components and hands-on activities designed to enhance delegate’s abilities. These interactive elements facilitate real-life applications, allowing individuals to practice techniques in various scenarios, ultimately improving communication and influencing effectiveness.
The Communication and Influencing Skills Course tackles challenges like breaking down communication barriers, strengthening interpersonal relationships, resolving conflicts, honing persuasive skills, and enhancing active listening. Mastering these skills is essential for effective teamwork, leadership, and creating a positive work atmosphere.
No prior experience is required for the Communication and Influencing Skills online course. This course is designed for individuals at all levels who wish to enhance their communication abilities and develop effective influencing techniques in various contexts.
This Communication and Influencing Skills Course is designed for individuals at various career stages. It benefits everyone, from newcomers seeking foundational skills to experienced professionals aiming to enhance their communication strategies and influence within their organisations effectively.
The Knowledge Academy in Mississauga stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for Communication and Influencing skill Trainingin Mississauga starts from CAD1695
The Knowledge Academy is the Leading global training provider for Communication and Influencing skill Training.
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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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