ITIL® Certification Courses

Yes, our ITIL Certification Course in Canada is designed to give you the industry-ready skills needed to land a job.

All our ITIL Course run for different durations. You can check it out below:

All ITIL Certifications have to renew every three years.

The Knowledge Academy offers various ITIL Certification options under ITIL 4 and ITIL v3:

• ITIL® 4 Foundation
• ITIL® 4 Foundation Bridge Training
• ITIL® 4 Managing Professional Transition Module
• ITIL® 4 Specialist: Drive Stakeholder Value (DSV)
• ITIL® 4 Specialist: Create Deliver and Support (CDS)
• ITIL® 4 Strategist: Direct, Plan and Improve (DPI)

• ITIL® Foundation and Practitioner
• ITIL® Service Lifecycle – Service Operation
• ITIL® Service Lifecycle – Service Transition
• ITIL® Service Lifecycle – Continual Service Improvement
• ITIL® Service Lifecycle – Service Design
• ITIL® Service Lifecycle – Service Strategy
• ITIL® Service Lifecycle – Managing Across the Lifecycle
• ITIL® Service Capability – Service Offerings & Agreements
• ITIL® Service Capability – Release, Control & Validation
• ITIL® Service Capability – Planning, Protection, and Optimization
• ITIL® Service Capability – Operational Support and Analysis

Preparing for ITIL Certification can seem intimidating as so many options are available. It is a prestigious certification that requires in-depth preparation, and the Knowledge Academy’s ITIL Training will prepare you with all the necessary skills to pass your ITIL Certification Exam.

Information Technology Infrastructure Library (ITIL®) is a framework of best practices for delivering IT services. ITIL® is important because its systematic approaches to IT service management can help businesses to manage risks, establish cost-effective practices, strengthen customer relations, and build a stable IT environment that allows growth, scale and change in business.

ITIL® defined specific sets of processes which helps businesses to:

• Deliver maximum customer value.
• Optimise business resources and capabilities.
• Plan the processes to achieve a particular business goal.
• Define each role clearly for each task.
• Establish cost-effective guidelines and more.

All IT professionals who want to improve the IT services in their organisations can pursue this ITIL Certification Course.

If you want to upskill your IT career, you should apply for an ITIL Certification. In the ITIL Training, you’ll be taught about the ITIL Framework that sets the standards for IT Services in an organisation.

The Knowledge Academy provides training on over 3000 different subjects. Please contact us if you cannot find your ideal course in the list above.

Professionals who hold an ITIL® certification get higher ranks in companies and get paid more than any average IT Professional.

Having practical experience before getting an ITIL Certification is optional, and our ITIL Course will provide you with enough experience to start your certification career.

Here’s how you can renew your ITIL Certification:

• You can renew your ITIL Certification by retaking the ITIL Exam before your renewal date.
• You can also renew your certification by enrolling in another ITIL Course at The Knowledge Academy and retaking the exam.
• From March 2023, you can renew your certification via CPD points. You will have to collect and log them in on your MyAxelos account.

Although ITSM is a technical discipline dealing with the efficient design, deployment and implementation of IT services, ITIL is a tool that IT practitioners can use to incorporate best practices for ITSM and progress towards a more efficient IT environment.

ITIL 4 Framework acts as an introduction to the framework, offering delegates a description of the current approach of AXELOS to ITSM. This involves a description of the end-to-end 'Service Value System (SVS)' along with newly integrated frameworks with ITIL such as DevOps, Agile and Lean. ITIL 4 Framework acts as an introduction to the framework, offering delegates a description of the current approach of AXELOS to ITSM. This involves a description of the end-to-end 'Service Value System (SVS)' along with newly integrated frameworks with ITIL such as DevOps, Agile and Lean.

The following job profiles will be available for ITIL Certified individuals in Canada:

• Service Portfolio Manager
• Technical Architect
• Availability Manager
• Risk Manager
• Service Owner
• IT Architect
• Compliance Manager

Our ITIL Training comes with practice questions and mock exams, and they will greatly help anyone looking to attempt the ITIL Certification Exam.

Here’s what ITIL Certified Professional earn in various countries:

The Knowledge Academy provides ITIL Certification Training in Canada in four different delivery methods:

• Online
• Online Instructor-Led or Virtual
• Classroom
• Onsite/Corporate

We have already trained over 1000 delegates from multiple internationally renowned organisations. In such cases where the delegates are more in number, we are providing training in batches.

Yes, our special in-house delivery staff work incessantly to train clients who wish to have the convenience and comfort of working in their familiar surroundings.

By taking ITIL® Certification, you will gain comprehensive knowledge of the widely used ITIL® framework, in which you will learn:

• How to understand customers' needs?
• How to build long-term relationships?
• How to improve your reputation?
• How to increase productivity and improve the resource management system?
• How to manage risks without interrupting business services, and more?

You can choose below delivery method according to your requirement:

• Online: If you want to learn at your own pace and any time in the day or night.
• Online Instructor-Led or Virtual: If you want to learn virtually from the instructor in the comfort of your home.
• Classroom: If you want to attend training in The Knowledge Academy venue.
• Onsite/Corporate: If you are looking for a training solution for your employees or company.

We have subject matter experts who will work according to your company's requirements.