Course information

ISO 17020 Internal Auditor Training Course Outline

Module 1: Introduction to ISO 17020

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Inspection Bodies

  • What is Inspection?
  • Introduction to Inspection Bodies
  • Goals and Requirements of Inspection Bodies
  • Inspection According to ISO
  • Important Functions of Inspection
  • Types of Inspection Bodies
  • Inspection Body Accreditation

Module 3: Inspection Procedure

  • Select and Prepare
  • Conduct Intelligence Led Inspection
  • Report, Record, Follow Up, Close Out, and Evaluate

Module 4: Quality Management and Improvement Overview

  • What is Quality Management?
  • Introduction to Quality Improvement
  • Basics of Quality Improvement
  • Quality Improvement Process
  • Methods of Quality Improvement Management
  • Benefits of Improving Quality

Module 5: General Requirements

  • Impartiality and Independence
  • Confidentiality

Module 6: Structural Requirements

  • Administrative Requirements
  • Organisation and Management

Module 7: Resource Requirements

  • Personnel
  • Facilities and Equipment
  • Subcontracting

Module 8: Plan-Do-Check-Act

  • PDCA Cycle
  • PDCA Approach
    • Planning
    • Support
    • Operation
    • Performance Analysis
    • Improvement

Module 9: Planning Individual Internal Audits

  • Internal Audit Approach
  • Risk Assurance Mapping 
  • Audit Plan
  • Research the Audit Area
  • Conduct Process Walk-Throughs
  • Map Risks to the Organisation, Process, or Function
  • Obtain Data Prior to Fieldwork

Module 10: Audit Procedure

  • Considerations During the Auditing Process
  • Auditing Methods
  • Requirements for Auditors
  • Conformity Assessment Audit Procedure
  • Conducting the Audit

Module 11: Auditing Roles and Principles

  • Auditing Roles
  • Audit Team 
  • Maintaining Confidentiality 
  • Independence
  • Evidence-Based Approach 
  • Integrity 
  • Fair Presentation of Audit Reports 

Module 12: Skills and Competencies of an Internal Auditor

  • Personal Attributes 
  • Skills
  • Education and Experience
  • Knowledge

Module 13: Responsibilities of the Auditor

  • Management of Personnel
  • Preparing Checklist
  • Scope of Work
  • Managing an Audit Programme 
  • Communication at All Levels of Organisation

Module 14: Conducting the Internal Audit and Handling the Interview Process

  • Decide What You Want to Achieve 
  • Identify Risks 
  • Plan and Audit Activities
  • Validate the Facts and Complete the Work 
  • Develop a Deliverable or Report That will Drive Action
  • Follow Up

Module 15: Audit Programme

  • Reviewing and Improving Audit Programme

Module 16: Closing an ISO 17020 Audit

  • Prepare Audit Report
  • Distribute Audit Report
  • Conduct Audit Follow-Up

Module 17: Managing an ISO 17020 Audit Programme

  • Know What and When to Audit
  • Create an Audit Schedule
  • Pre-Planning the Scheduled Audit
  • Conducting the Audit
  • Record the Findings
  • Report Findings

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Who should attend this ISO 17020 Internal Auditor Training Course?

ISO/IEC 17020 Internal Auditor Training is a specialised program designed to equip individuals with the skills and knowledge required to conduct internal audits of inspection bodies based on the ISO/IEC 17020 standard. This course will benefit the following professionals:

  • Quality Assurance Professionals
  • Compliance Officers
  • Industry Associations
  • Government Agencies
  • Auditors
  • ISO 17020 Lead Auditors
  • Risk Managers

Prerequisites of the ISO 17020 Internal Auditor Training Course

There are no formal prerequisites for this ISO 17020 Internal Auditor training course. However, prior experience in incident investigation is recommended but not mandatory. Also, familiarity with types of incidents that can occur might prove to be beneficial for the delegate.

ISO 17020 Internal Auditor Training Course Overview

ISO 17020 Training is paramount in the realm of inspection bodies, as it sets the foundation for adherence to international standards and the delivery of high-quality inspection services. Ensuring that inspection processes meet the rigorous criteria outlined in ISO 17020 is not just a matter of compliance; it's a commitment to precision, reliability, and trust in inspection results.

In today's global landscape, where quality and precision are non-negotiable, mastering ISO 17020 is vital. Professionals who should aim to master this subject include quality managers, auditors, inspection professionals, and anyone involved in the inspection process. ISO 17020 Training empowers them to understand the intricacies of inspection standards, conduct audits effectively, and contribute to the continuous improvement of inspection bodies.

The Knowledge Academy's 1-day ISO 17020 Internal Auditor Course is designed to empower delegates with practical skills and insights. By completing this training, delegates will not only gain a deep understanding of ISO 17020 principles but will also acquire the ability to plan and execute internal audits effectively. This course provides a structured approach to assessing compliance with ISO 17020 requirements, identifying opportunities for improvement, and ultimately enhancing the quality and competence of inspection services.

Course Objectives

  • To get familiar with the plan-do-check-act cycle of standard requirements
  • To create an audit schedule for managing timelines and date
  • To collect various audit evidence and document observations
  • To report, record, follow up, closeout, and evaluate inspection procedures
  • To develop the skills and competencies of an internal auditor
  • To get an understanding of organisational issues and the context of the organisation

After attending this training course, delegates will be able to prepare reports that draw conclusions and disclose relevant facts and figures as general information. They will also be conducting the internal audit and handling the interview process.

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What’s included in this ISO 17020 Internal Auditor Training Course?

  • ISO 17020 Internal Auditor Exam
  • World-Class Training Sessions from Experienced Instructors
  • ISO 17020 Internal Auditor Certificate
  • Digital Delegate Pack

ISO 17020 Internal Auditor Exam Information 

To achieve the ISO 17020 Internal Auditor Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  

Why choose us

Our Bern venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

With a population of over 130,00 Bern is the de facto capital of Switzerland and is the largest city by population in the country. The official language of Bern is Swiss German however Bernese German is the main spoken language. The University of Bern, located within the city, was founded in 1834, however its roots go back to the sixteenth century. It is the third largest University in Switzerland and it is home to over 17,000 students. Bern is recognised as a Cultural World Heritage Site by UNESCO due to its medieval structure and buildings and its famous Zytglogge clock tower is a contributing factor towards this award. Bern is also known for being the headquarters of the Federal Palace, or Bundeshaus, in which the national parliament is held. 

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Address

Best Western Hotel Bern
Zeughausgasse 9
Bern
CH-3011

T: +41 315281584

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ISO 17020 Internal Auditor Training | ISO 17020 Training in Bern. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ISO 17020 Internal Auditor Training | ISO 17020 Training in Bern, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ISO 17020 Internal Auditor Training | ISO 17020 Training in Bern. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ISO 17020 Internal Auditor Training | ISO 17020 Training in Bern sessions.

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Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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What our customers are saying

ISO 17020 Internal Auditor Training | ISO 17020 Training in Bern FAQs

This ISO 17020 Internal Auditor Course equips learners with the skills to assess conformity with ISO 17020 standards, ensuring effective auditing processes within inspection bodies for compliance and improvement.
There are no formal prerequisites for this ISO 17020 Internal Auditor Course. However, prior experience in incident investigation is recommended but not mandatory. Also, familiarity with types of incidents that can occur might prove to be beneficial for the delegate.
This training course is ideal for professionals involved in auditing or managing inspection bodies, quality managers, and individuals responsible for implementing ISO 17020 standards within their organisations.
In this training course, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
This course takes 2 Days to complete during which delegates participate in intensive learning sessions that cover various course topics.
This certification enhances career prospects by demonstrating expertise in auditing inspection bodies, improving organisational compliance, and ensuring adherence to international standards, boosting credibility and job opportunities.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
The scope of this certification includes auditing inspection bodies against ISO 17020 standards, ensuring conformity with regulatory requirements, and enhancing quality management systems for continuous improvement and compliance.
Yes, an exam is provided as part of the training course to assess learners' understanding and ability to apply the concepts and techniques learned during the course.
The training covers topics such as the principles of auditing, the requirements of ISO 17020, audit planning and preparation, conducting audits, audit reporting, and corrective actions to ensure compliance with international standards.
The training course equips learners with skills in auditing techniques, understanding ISO 17020 requirements, audit planning, conducting assessments, reporting findings, and implementing corrective actions for compliance and improvement.
With an ISO 17020 Internal Auditor Certification, you can pursue career opportunities as an Internal Auditor, Quality Manager, Compliance Officer, or Inspection Body Manager, enhancing roles in industries requiring regulatory and quality audits.
In the ISO 17025 Internal Auditor Course, you will learn the principles and requirements of ISO 17025, audit planning and preparation, conducting internal audits, evaluating compliance, and reporting findings to ensure laboratory quality management systems are effective.
Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
The Knowledge Academy in Bern stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for ISO 17020 Internal Auditor Trainingin Bern starts from CHF1995
The Knowledge Academy is the Leading global training provider for ISO 17020 Internal Auditor Training.
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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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