ISO 22301 Training - Switzerland

ISO 22301 Training

Take your career to the next level with ISO 22301 Training! Master the skills to implement, audit, and sustain powerful Business Continuity Management Systems. Stay ahead in a world of uncertainty, boost organisational resilience, and become the go-to expert for ensuring business stability during disruptions. Ready to make an impact?

REASONS TO CHOOSE

Learn business continuity standards and practices for effective crisis management
Gain expertise in risk assessment, and implementation with our ISO 22301 Certification
Understand concepts, terms, and definitions in ISO 22301 Training for compliance
Recognise process elements of a business continuity system with ISO 22301 Training
Master incident response principles in ISO 22301 Training for business resilience

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ISO 22301 Training

Duration

Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

exam

ISO 22301 Lead Auditor Exam

ISO 22301 Lead Auditor Course Outline

Module 1: Introduction to Business Continuity Management Systems

What is a BCMS?
Management Systems
What is Business Continuity Management System?
BCM System Process
Business Continuity Management (BCM)
BCMS Benefits
Business Continuity Management Lifecycle
Applicability and Objectives

Module 2: Scope of a BCMS

Overview

Module 3: Fundamental Principles and Concepts of Business Continuity

Fundamental Principles
- Build a Comprehensive Plan
- Implement Each Step of the Action Plan
- Check and Evaluate Results
- Review and Make Improvements
Business Continuity

Module 4: Clauses 4 to 8 of ISO 22301

Introduction
Clauses of ISO 22301
- Clause 4 – Context of the Organisation
- Clause 5 – Leadership
- Clause 6 – Planning
- Clause 7 – Support
- Clause 8 – Operations

Module 5: Overview of ISO 22301 Standard

Introduction to ISO 22301
22301 Standard
22301 Standard Progression
22301 High-level Methodology
Implementation Cycle Times

Module 6: BCM Mandatory Documents

Clause 4.2.2
Clause 4.3
Clause 5.3
Clause 6.2
Clause 7.2
Clause 7.4
Clause 8.2.1
Clause 8.2.2
Clause 8.2.3
Clause 8.4.1
Clause 8.4.2
Clause 8.4.3
Clause 8.4.4
Clause 8.4.5
Clause 9.1.1
Clause 9.3
Clause 10.1

Module 7: Leadership

Leadership and Commitment
Establishing the Business Continuity Policy
Communicating the Business Continuity Policy

Module 8: Management Roles and Responsibilities

Overview
Impediments to Success
Aids to Success

Module 9: Implementation Phases of the ISO 22301 Framework

Management Support
Identification of Requirements
Business Continuity Policy and Objectives
Support Documents for Management System
Risk Assessment and Treatment
Business Impact Analysis
Business Continuity Strategy
Business Continuity Plan
Training and Awareness
Documentation Maintenance
Exercising and Testing
Post-Incident Reviews
Communication with Interested Parties
Measurement and Evaluation
Internal Audit
Corrective Actions
Management Review

Module 10: Continual Improvement of a BCMS

Continual Improvement
BCMS Control System
Areas of Continual Improvement

Module 11: Audit

Introduction to Audit

Module 12: Auditing Principles

Fundamental Principles
Internal Auditing
Scope
PDCA Cycle

Module 13: Auditing Roles

What are the Roles?
Organisational Context
Management Responsibilities
Planning, Support, and Operation
Performance Evaluation
Improvement

Module 14: Roles and Responsibilities of the Auditor

Internal Auditing
Roles and Responsibilities
Typical Internal Audit

Module 15: Skills of an Internal Auditor

Internal Auditing Goals
Qualities of an Auditor
Auditing Skills

Module 16: Purpose of Internal Auditing

22301 Mission
Key Benefits of BCMS

Module 17: Audit Procedures

BCMS Audit Process
Elements of an Internal Audit
Internal Audit Process
Required Documentation
Supporting Procedural Documentation
Required Records and Documentation

Module 18: Audit Triangle

Fraud Triangle
Tackling the Fraud Triangle

Module 19: Auditing Techniques

Classifying Audit Findings
On-Site Auditing
Remote Auditing Methods

Module 20: Work Document Approach

Steps to Certification
Certification Audits

Module 21: Business Continuity Control Best Practice

Overview
BCM Policy
Management Commitment
Plan How to Deal with an Emergency
Impediments to Success
Disaster Recovery

Module 22: Planning a Business Continuity Management System (BCMS)

Planning a BCMS
Steps to Plan a BCMS

Module 23: Implementation of Business Continuity and Writing Procedures

Communication
Writing a Scenario
Delivering the Scenario
Implementing a BCMS

Module 24: Business Impact Analysis (BIA) and Risk Assessment

Business Impact Analysis
Risk Assessment
Risk Assessment Methodologies and Implementation
Risk Treatment Implementation

Module 25: Incident Management and Emergency Management

Overview
- Incident Management
- Emergency Management
Key Elements of Crisis Management Respond Process

Module 26: Operations Management of a BCMS

Introduction to Operations Management of a BCMS

Module 27: Business Continuity Strategies and Solutions

General
Identification of Strategies and Solutions
Selection of Strategies and Solutions
Resource Requirements
Implementation of Solutions

Module 28: Business Continuity Plans and Procedures

General
Response Structure
Warning and Communication
Business Continuity Plans
Recovery
Evaluation of Business Continuity Documentation and Capabilities

Module 29: Performance Evaluation, Monitoring, and Measurement of a BCMS

Performance Evaluation, Monitoring, and Measurement of a BCMS
Key Performance Indicators (KPI)
Identifying Indicators of an Organisation
Critical Success Factors (CSFs)
Writing an Effective Critical Success Factor
CSFs for Strategic Planning
Performance Evaluation
Case Study: Telefonica
Cutting Complexity
Taking Actions

Module 30: Development of Metrics, Performance Indicators, and Dashboards

Development of Metrics
KPI Dashboards
Steps to Create KPI Dashboards

Module 31: Internal Audit and Management Review of a BCMS

Internal Audit
Introduction to Management Review
Purpose of Management Review
Management Review Input
Management Review Outputs

Module 32: Improvement and Implementation of a Continual Improvement Program

Nonconformity and Corrective Action
Continual Improvement
- Lifelong Learning
- Tone from the Top
- Let’s have a Plan
- Second Opinion
- Catching up
- Takeaway

Module 33: Preparing for a BCMS Certification Audit

BCMS Certification Audit
- Choose a Certification Body
- Certification Audits
- Surveillance Visits

Module 34: Development of a BCMS and Business Continuity Policies

Development of a BCMS
- Steps for Development of a BCMS
Business Continuity Policies

Module 35: Purpose of Management Review

Conducting an Audit
Core Audit Principles and Concepts
Evidence and Risk
Preparation of an Audit
BCMS Documentation Audit
Opening Meeting

Module 36: Directing an ISO 22301 Audit

Communication During the Audit
Audit Actions
Findings from the Audit

Module 37: Manage Auditing Teams, Improve Analysing, and Reporting Skills

Introduction
Management Audit Procedure
Improvement Analysing
Data Analyses
Root Cause Analysis
Reporting Skills

Module 38: Directing an ISO 22301 Audit

Components of the Documentation
Supporting Procedural Documentation
Closing Meeting
Assessing Corrective Action Plans
ISO 22301 Surveillance Audit
Internal Audit Management Programme
Second Party Audits

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Who should attend this ISO 22301 Lead Auditor Course?

The ISO 22301 Lead Auditor Training Course is designed to equip professionals to lead and conduct audits of Business Continuity Management Systems (BCMS) based on ISO 22301 standards. This ISO 22301 Certification Course can be beneficial for a wide range of professionals, including:

Business Continuity Managers
Risk Management Professionals
Information Security Experts
IT and Technology Continuity Specialists
Senior Management and Decision-makers
Quality Management Professionals
Experienced Auditors

Prerequisites of the ISO 22301 Lead Auditor Course

There are no formal prerequisites for attending this ISO 22301 Lead Auditor Course. However, some knowledge of business continuity principles, risk management, and auditing techniques a greatly benefits a delegate.

ISO 22301 Lead Auditor Course Overview

The ISO 22301 Lead Auditor Course provides in-depth knowledge of auditing Business Continuity Management Systems (BCMS) based on ISO 22301 standards. It equips professionals with the expertise to assess, implement, and improve business continuity frameworks, ensuring organisations can effectively respond to disruptions and maintain operational resilience.u

Proficiency in ISO 22301 auditing is crucial for professionals involved in risk management, compliance, and business continuity. Lead auditors play a vital role in assessing organisations' readiness for disruptions. This ISO 22301 Training is ideal for business continuity managers, internal auditors, compliance officers, and professionals responsible for BCMS implementation and improvement.

This 5-day ISO 22301 Lead Auditor Course offered by The Knowledge Academy provides delegates with the skills to conduct ISO 22301 audits effectively, ensuring compliance with international standards. It enhances their ability to identify vulnerabilities, assess risks, and recommend improvements. Delegates will gain practical auditing expertise through real-world case studies , boosting their career opportunities in business continuity management.

Course Objectives

To understand the key concepts and principles of ISO 22301
To learn how to plan and conduct ISO 22301 audits effectively
To acquire skills in identifying non-conformities and assessing compliance
To develop the ability to report audit findings and recommend corrective actions
To master the art of evaluating an organisation's business continuity management system
To gain insights into the latest industry best practices in business continuity

Upon completion of the ISO 22301 Lead Auditor Course, delegates will be equipped with the knowledge, skills, and confidence needed to conduct audits of BCMS effectively. They will be better prepared to assess the maturity of their organisation's business continuity practices, identify gaps in compliance with ISO 22301 requirements, and implement measures to enhance organisational resilience and continuity in the face of disruptions.

More information

See dates & prices

What’s included in this ISO 22301 Lead Auditor Course?

ISO 22301 Lead Auditor Examination
World-Class Training Sessions from Experienced Instructors
ISO 22301 Lead Auditor Certificate
Digital Delegate Pack

More information

See dates & prices

ISO 22301 Lead Auditor Exam Information

To achieve the ISO 22301 Lead Auditor, candidates will need to sit for an examination. The exam format is as follows:

Question Type: Multiple Choice
Total Questions: 30
Total Marks: 30 Marks
Pass Mark: 50%, or 15/30 Marks
Duration: 40 Minutes
Open Book/ Closed Book: Closed Book

More information

See dates & prices

Duration

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

exam

ISO 22301 Foundation Exam

ISO 22301 Foundation Course Outline

Module 1: Introduction to Business Continuity Management Systems

What is a BCMS?
Management Systems
What is Business Continuity Management System?
BCM System Process
Business Continuity Management (BCM)
BCMS Benefits
Business Continuity Management Lifecycle
Applicability and Objectives

Module 2: Scope of a BCMS

Overview

Module 3: Fundamental Principles and Concepts of Business Continuity

Fundamental Principles
- Build a Comprehensive Plan
- Implement Each Step of the Action Plan
- Check and Evaluate Results
- Review and Make Improvements
Business Continuity

Module 4: Clauses 4 to 8 of ISO 22301

Introduction
Clauses of ISO 22301
- Clause 4 – Context of the Organisation
- Clause 5 – Leadership
- Clause 6 – Planning
- Clause 7 – Support
- Clause 8 – Operations

Module 5: Overview of ISO 22301 Standard

Introduction to ISO 22301
22301 Standard
22301 Standard Progression
22301 High-level Methodology
Implementation Cycle Times

Module 6: BCM Mandatory Documents

Clause 4.2.2
Clause 4.3
Clause 5.3
Clause 6.2
Clause 7.2
Clause 7.4
Clause 8.2.1
Clause 8.2.2
Clause 8.2.3
Clause 8.4.1
Clause 8.4.2
Clause 8.4.3
Clause 8.4.4
Clause 8.4.5
Clause 9.1.1
Clause 9.3
Clause 10.1

Module 7: Leadership

Leadership and Commitment
Establishing the Business Continuity Policy
Communicating the Business Continuity Policy

Module 8: Management Roles and Responsibilities

Overview
Impediments to Success
Aids to Success

Module 9: Implementation Phases of the ISO 22301 Framework

Management Support
Identification of Requirements
Business Continuity Policy and Objectives
Support Documents for Management System
Risk Assessment and Treatment
Business Impact Analysis
Business Continuity Strategy
Business Continuity Plan
Training and Awareness
Documentation Maintenance
Exercising and Testing
Post-Incident Reviews
Communication with Interested Parties
Measurement and Evaluation
Internal Audit
Corrective Actions
Management Review

Module 10: Continual Improvement of a BCMS

Continual Improvement
BCMS Control System
Areas of Continual Improvement

More information

See dates & prices

Who should attend this ISO 22301 Foundation Training Course?

The ISO 22301 Foundation Course is designed for professionals seeking a fundamental understanding of Business Continuity Management principles and practices. This course can be beneficial for a wide range of professionals, including:

Business Continuity Managers
Risk Managers
Team Leaders
Compliance Officers
Business Continuity Coordinators
IT Managers
Operations Managers

Prerequisites of the ISO 22301 Foundation Training Course

There are no formal prerequisites for this ISO 22301 Foundation Training Course.

ISO 22301 Foundation Course Overview

ISO 22301 Certification is the globally recognised standard for Business Continuity Management Systems for maintaining operations during crises. This course introduces the fundamentals of ISO 22301, explaining its significance in ensuring business continuity and safeguarding against disruptions, thereby fortifying organisations against unforeseen challenges.

Proficiency in the ISO 22301 Training Courses is essential because it equips professionals with the expertise to establish, maintain, and improve a robust business continuity system. This is crucial for Business Leaders, Risk Managers, Auditors, and Compliance Officers. Mastering ISO 22301 empowers them to protect their organisations from operational disruptions, enhance resilience, and gain a competitive edge.

The Knowledge Academy’s 1-day ISO 22301 Training offers a comprehensive understanding of ISO 22301, focusing on its core principles, concepts, and implementation. Delegates will gain practical insights into developing business continuity strategies and emergency response plans. They'll learn to assess risks and vulnerabilities, ensuring business resilience.

Course Objectives

To understand the fundamentals of ISO 22301 and its significance in business continuity
To learn to establish, implement, and maintain a Business Continuity Management System (BCMS)
To identify critical roles and responsibilities for BCMS implementation
To assess and mitigate risks to ensure business continuity
To develop emergency response and recovery plans
To monitor and measure the effectiveness of a BCMS

Upon completing the ISO 22301 Foundation Training, delegates will gain a comprehensive understanding of business continuity management principles and practices, equipping them with the knowledge to effectively develop and implement business continuity plans within their organisations.

More information

See dates & prices

What’s included in this ISO 22301 Foundation Training Course?

ISO 22301 Foundation Examination
World-Class Training Sessions from Experienced Instructors
ISO 22301 Foundation Certificate
Digital Delegate Pack

More information

See dates & prices

ISO 22301 Foundation Training Exam Information

To achieve the ISO 22301 Foundation Training, candidates will need to sit for an examination. The exam format is as follows:

Question Type: Multiple Choice
Total Questions: 30
Total Marks: 30 Marks
Pass Mark: 50%, or 15/30 Marks
Duration: 40 Minutes
Open Book/ Closed Book: Closed Book

More information

See dates & prices

Duration

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

exam

ISO 22301 Internal Auditor Exam

ISO 22301 Internal Auditor Course Outline

Module 1: Introduction to Business Continuity Management Systems

What is a BCMS?
Management Systems
What is Business Continuity Management System?
BCM System Process
Business Continuity Management (BCM)
BCMS Benefits
Business Continuity Management Lifecycle
Applicability and Objectives

Module 2: Scope of a BCMS

Overview

Module 3: Fundamental Principles and Concepts of Business Continuity

Fundamental Principles
- Build a Comprehensive Plan
- Implement Each Step of the Action Plan
- Check and Evaluate Results
- Review and Make Improvements
Business Continuity

Module 4: Clauses 4 to 8 of ISO 22301

Introduction
Clauses of ISO 22301
- Clause 4 – Context of the Organisation
- Clause 5 – Leadership
- Clause 6 – Planning
- Clause 7 – Support
- Clause 8 – Operations

Module 5: Overview of ISO 22301 Standard

Introduction to ISO 22301
22301 Standard
22301 Standard Progression
22301 High-level Methodology
Implementation Cycle Times

Module 6: BCM Mandatory Documents

Clause 4.2.2
Clause 4.3
Clause 5.3
Clause 6.2
Clause 7.2
Clause 7.4
Clause 8.2.1
Clause 8.2.2
Clause 8.2.3
Clause 8.4.1
Clause 8.4.2
Clause 8.4.3
Clause 8.4.4
Clause 8.4.5
Clause 9.1.1
Clause 9.3
Clause 10.1

Module 7: Leadership

Leadership and Commitment
Establishing the Business Continuity Policy
Communicating the Business Continuity Policy

Module 8: Management Roles and Responsibilities

Overview
Impediments to Success
Aids to Success

Module 9: Implementation Phases of the ISO 22301 Framework

Management Support
Identification of Requirements
Business Continuity Policy and Objectives
Support Documents for Management System
Risk Assessment and Treatment
Business Impact Analysis
Business Continuity Strategy
Business Continuity Plan
Training and Awareness
Documentation Maintenance
Exercising and Testing
Post-Incident Reviews
Communication with Interested Parties
Measurement and Evaluation
Internal Audit
Corrective Actions
Management Review

Module 10: Continual Improvement of a BCMS

Continual Improvement
BCMS Control System
Areas of Continual Improvement

Module 11: Audit

Introduction to Audit

Module 12: Auditing Principles

Fundamental Principles
Internal Auditing
Scope
PDCA Cycle

Module 13: Auditing Roles

What are the Roles?
Organisational Context
Management Responsibilities
Planning, Support, and Operation
Performance Evaluation
Improvement

Module 14: Roles and Responsibilities of the Auditor

Internal Auditing
Roles and Responsibilities
Typical Internal Audit

Module 15: Skills of an Internal Auditor

Internal Auditing Goals
Qualities of an Auditor
Auditing Skills

Module 16: Purpose of Internal Auditing

22301 Mission
Key Benefits of BCMS

Module 17: Audit Procedures

BCMS Audit Process
Elements of an Internal Audit
Internal Audit Process
Required Documentation
Supporting Procedural Documentation
Required Records and Documentation

Module 18: Audit Triangle

Fraud Triangle
Tackling the Fraud Triangle

Module 19: Auditing Techniques

Classifying Audit Findings
On-Site Auditing
Remote Auditing Methods

Module 20: Work Document Approach

Steps to Certification
Certification Audits

More information

See dates & prices

Who should attend this ISO 22301 Internal Auditor Course?

This ISO 22301 Internal Auditor Training Course is designed to cater to professionals who are keen on enhancing their skills in Business Continuity Management and Auditing. This ISO 22301 Certification Course can be beneficial for a wide range of professionals, including:

Quality Professionals
Business Continuity Managers
Risk and Compliance Officers
Management Representatives
Information Security Professionals
Organisational Leaders
Operations Managers

Prerequisites of the ISO 22301 Internal Auditor Course

There are no formal prerequisites to attend this ISO 22301 Internal Auditor Course.

ISO 22301 Internal Auditor Course Overview

ISO 22301 is the international standard for Business Continuity Management. An ISO 22301 Internal Auditor is responsible for assessing an organisation's compliance with the ISO 22301 standard. This ISO 22301 Training provides individuals with the skills and knowledge needed to conduct internal audits, identify areas for improvement, and enhance an organisation's business continuity readiness, contributing to its success during disruptions.

Proficiency in ISO 22301 is vital as it helps organisations prepare for and manage disruptions effectively, safeguarding their operations and reputation. This ISO 22301 Training is especially beneficial for professionals involved in business continuity, risk management, and quality assurance, such as Auditors, Compliance Officers, and Managers aiming to master this subject.

The Knowledge Academy’s intensive 2-day ISO 22301 Certification empowers delegates with the expertise to navigate ISO 22301's intricate requirements. It offers a deep understanding of the standard's principles, audit processes, and evaluation techniques. Delegates will learn to identify non-conformities, assess risks, and contribute to organisational resilience. Moreover, they'll acquire practical audit skills, confidently enhancing their career prospects.

Course Objectives

To develop the skills to plan and conduct effective ISO 22301 audits
To learn how to identify non-conformities and assess their significance
To gain insights into risk assessment and management within the context of business continuity
To explore best practices for reporting and follow-up of audit findings
To enhance their ability to contribute to organisational resilience
To obtain the knowledge required to achieve ISO 22301 Internal Auditor certification

Upon completing the ISO 22301 Training, delegates will gain a comprehensive understanding of business continuity management principles and practices, equipping them with the knowledge to enhance their organisation's resilience to disruptions. Additionally, they will be well-prepared to develop and implement effective business continuity plans, ensuring smoother operations and reduced downtime in the face of unexpected crises.

More information

See dates & prices

What’s included in this ISO 22301 Internal Auditor Course?

ISO 22301 Internal Auditor Examination
World-Class Training Sessions from Experienced Instructors
ISO 22301 Internal Auditor Certificate
Digital Delegate Pack

More information

See dates & prices

ISO 22301 Internal Auditor Exam Information

To achieve the ISO 22301 Internal Auditor, candidates will need to sit for an examination. The exam format is as follows:

Question Type: Multiple Choice
Total Questions: 30
Total Marks: 30 Marks
Pass Mark: 50%, or 15/30 Marks
Duration: 40 Minutes
Open Book/ Closed Book: Closed Book

More information

See dates & prices

Duration

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

exam

ISO 22301 Lead Implementer Exam

ISO 22301 Lead Implementation Course Outline

Module 1: Introduction to Business Continuity Management Systems

What is a BCMS?
Management Systems
What is Business Continuity Management System?
BCM System Process
Business Continuity Management (BCM)
BCMS Benefits
Business Continuity Management Lifecycle
Applicability and Objectives

Module 2: Scope of a BCMS

Overview

Module 3: Fundamental Principles and Concepts of Business Continuity

Fundamental Principles
- Build a Comprehensive Plan
- Implement Each Step of the Action Plan
- Check and Evaluate Results
- Review and Make Improvements
Business Continuity

Module 4: Clauses 4 to 8 of ISO 22301

Introduction
Clauses of ISO 22301
- Clause 4 – Context of the Organisation
- Clause 5 – Leadership
- Clause 6 – Planning
- Clause 7 – Support
- Clause 8 – Operations

Module 5: Overview of ISO 22301 Standard

Introduction to ISO 22301
22301 Standard
22301 Standard Progression
22301 High-level Methodology
Implementation Cycle Times

Module 6: BCM Mandatory Documents

Clause 4.2.2
Clause 4.3
Clause 5.3
Clause 6.2
Clause 7.2
Clause 7.4
Clause 8.2.1
Clause 8.2.2
Clause 8.2.3
Clause 8.4.1
Clause 8.4.2
Clause 8.4.3
Clause 8.4.4
Clause 8.4.5
Clause 9.1.1
Clause 9.3
Clause 10.1

Module 7: Leadership

Leadership and Commitment
Establishing the Business Continuity Policy
Communicating the Business Continuity Policy

Module 8: Management Roles and Responsibilities

Overview
Impediments to Success
Aids to Success

Module 9: Implementation Phases of the ISO 22301 Framework

Management Support
Identification of Requirements
Business Continuity Policy and Objectives
Support Documents for Management System
Risk Assessment and Treatment
Business Impact Analysis
Business Continuity Strategy
Business Continuity Plan
Training and Awareness
Documentation Maintenance
Exercising and Testing
Post-Incident Reviews
Communication with Interested Parties
Measurement and Evaluation
Internal Audit
Corrective Actions
Management Review

Module 10: Continual Improvement of a BCMS

Continual Improvement
BCMS Control System
Areas of Continual Improvement

Module 11: Audit

Introduction to Audit

Module 12: Auditing Principles

Fundamental Principles
Internal Auditing
Scope
PDCA Cycle

Module 13: Auditing Roles

What are the Roles?
Organisational Context
Management Responsibilities
Planning, Support, and Operation
Performance Evaluation
Improvement

Module 14: Roles and Responsibilities of the Auditor

Internal Auditing
Roles and Responsibilities
Typical Internal Audit

Module 15: Skills of an Internal Auditor

Internal Auditing Goals
Qualities of an Auditor
Auditing Skills

Module 16: Purpose of Internal Auditing

22301 Mission
Key Benefits of BCMS

Module 17: Audit Procedures

BCMS Audit Process
Elements of an Internal Audit
Internal Audit Process
Required Documentation
Supporting Procedural Documentation
Required Records and Documentation

Module 18: Audit Triangle

Fraud Triangle
Tackling the Fraud Triangle

Module 19: Auditing Techniques

Classifying Audit Findings
On-Site Auditing
Remote Auditing Methods

Module 20: Work Document Approach

Steps to Certification
Certification Audits

Module 21: Business Continuity Control Best Practice

Overview
BCM Policy
Management Commitment
Plan How to Deal with an Emergency
Impediments to Success
Disaster Recovery

Module 22: Planning a Business Continuity Management System (BCMS)

Planning a BCMS
Steps to Plan a BCMS

Module 23: Implementation of Business Continuity and Writing Procedures

Communication
Writing a Scenario
Delivering the Scenario
Implementing a BCMS

Module 24: Business Impact Analysis (BIA) and Risk Assessment

Business Impact Analysis
Risk Assessment
Risk Assessment Methodologies and Implementation
Risk Treatment Implementation

Module 25: Incident Management and Emergency Management

Overview
- Incident Management
- Emergency Management
Key Elements of Crisis Management Respond Process

Module 26: Operations Management of a BCMS

Introduction to Operations Management of a BCMS

Module 27: Business Continuity Strategies and Solutions

General
Identification of Strategies and Solutions
Selection of Strategies and Solutions
Resource Requirements
Implementation of Solutions

Module 28: Business Continuity Plans and Procedures

General
Response Structure
Warning and Communication
Business Continuity Plans
Recovery
Evaluation of Business Continuity Documentation and Capabilities

Module 29: Performance Evaluation, Monitoring, and Measurement of a BCMS

Performance Evaluation, Monitoring, and Measurement of a BCMS
Key Performance Indicators (KPI)
Identifying Indicators of an Organisation
Critical Success Factors (CSFs)
Writing an Effective Critical Success Factor
CSFs for Strategic Planning
Performance Evaluation
Case Study: Telefonica
Cutting Complexity
Taking Actions

Module 30: Development of Metrics, Performance Indicators, and Dashboards

Development of Metrics
KPI Dashboards
Steps to Create KPI Dashboards

Module 31: Internal Audit and Management Review of a BCMS

Internal Audit
Introduction to Management Review
Purpose of Management Review
Management Review Input
Management Review Outputs

Module 32: Improvement and Implementation of a Continual Improvement Program

Nonconformity and Corrective Action
Continual Improvement
- Lifelong Learning
- Tone from the Top
- Let’s have a Plan
- Second Opinion
- Catching up
- Takeaway

Module 33: Preparing for a BCMS Certification Audit

BCMS Certification Audit
- Choose a Certification Body
- Certification Audits
- Surveillance Visits

Module 34: Development of a BCMS and Business Continuity Policies

Development of a BCMS
- Steps for Development of a BCMS
Business Continuity Policies

More information

See dates & prices

Who should attend this ISO 22301 Lead Implementer Course?

The ISO 22301 Lead Implementer Training Course equips professionals with the knowledge and skills required to implement and manage a BCMS in accordance with the ISO 22301 standard. This ISO 22301 Certification Course can be beneficial for a wide range of professionals, including:

Business Continuity Managers
Risk Management Professionals
Information Security Experts
Operational Continuity Planners
Compliance Officers
Quality Management Professionals
Senior Managers

Prerequisites of the ISO 22301 Lead Implementer Course

There are no formal prerequisites for attending this ISO 22301 Lead Implementer Course.

ISO 22301 Lead Implementer Course Overview

ISO 22301 Lead Implementer Course equips individuals with the knowledge and skills to implement and manage a Business Continuity Management System (BCMS). Continuity planning is paramount to ensure organisations can withstand disruptions. This course's relevance lies in its ability to prepare professionals to safeguard businesses against unforeseen challenges, ensuring they remain resilient.

Proficiency in ISO 22301 Certification Training is essential for professionals involved in business continuity management, risk management, or anyone responsible for ensuring an organisation's continuous operation. Mastering this subject is crucial as it empowers professionals to establish robust BCMS, enhancing an organisation's ability to recover from crises efficiently.

The Knowledge Academy’s intensive 3-day ISO 22301 Training provides delegates practical insights into implementing ISO 22301. Through interactive sessions and case studies, delegates will learn to assess business continuity needs, establish a BCMS framework, and continually improve it. Delegates will gain the confidence and expertise to navigate the complex business continuity landscape, ensuring their organisations are well-prepared for unforeseen disruptions.

Course Objectives

To understand the principles and concepts of Business Continuity Management
To master the requirements of ISO 22301 and its application in various organisational contexts
To learn how to establish and maintain a BCMS that complies with ISO 22301
To gain expertise in risk assessment and business impact analysis
To explore incident response and recovery planning
To understand the importance of monitoring, reviewing, and continually improving the BCMS

Upon completing the ISO 22301 Lead Implementer Training, delegates will gain the expertise to develop robust business continuity plans, ensuring their organisations are well-prepared to mitigate and recover from disruptive incidents. Additionally, they will acquire the knowledge and skills to enhance operational resilience, minimise downtime, and safeguard their company's reputation in the face of unforeseen challenges.

More information

See dates & prices

What’s included in this ISO 22301 Lead Implementer Course?

ISO 22301 Lead Implementer Examination
World-Class Training Sessions from Experienced Instructors
ISO 22301 Lead Implementer Certificate
Digital Delegate Pack

More information

See dates & prices

ISO 22301 Lead Implementer Exam Information

To achieve the ISO 22301 Lead Implementer, candidates will need to sit for an examination. The exam format is as follows:

Question Type: Multiple Choice
Total Questions: 30
Total Marks: 30 Marks
Pass Mark: 50%, or 15/30 Marks
Duration: 40 Minutes
Open Book/ Closed Book: Closed Book

More information

See dates & prices

Duration

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

exam

ISO 22301 Certified Business Continuity Management Exam

ISO 22301 Certified Business Continuity Management Course Outline

Module 1: Introduction

Business Continuity Management
Scope
Terms and Definitions

Module 2: Context of the organisation

Understanding the Organisation and its Context
Understanding the Needs and Expectations of Interested Parties
Determining the Scope of the Business Continuity Management System
Business Continuity Management System
BCMS System Process

Module 3: Leadership

Leadership and Commitment
Policy
Roles, Responsibilities, and Authorities

Module 4: Planning

Actions to address Risks and Opportunities
Business Continuity Objectives and Planning to Achieve Them
Planning Changes to the Business Continuity Management System

Module 5: Support

Resources
Competence
Awareness
Communication
Documented Information

Module 6: Operation

Operational Planning and Control
Business Impact Analysis and Risk Assessment
Business Continuity Strategies and Solutions
Business Continuity Plans and Procedures
Exercise Programme
Evaluation of Business Continuity Documentation and Capabilities

Module 7: Performance Evaluation

Monitoring, Measurement, Analysis, and Evaluation
Internal Audit
Management Review

Module 8: Improvement

Nonconformity and Corrective Action
Continual Improvement

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Who should attend this ISO 22301 Certified Business Continuity Management Training Course?

The ISO 22301 Certified Business Continuity Management Course is tailored for professionals responsible for ensuring the resilience and continuity of business operations. This ISO 22301 Certification Course can be beneficial for a wide range of professionals, including:

Business Continuity Managers
Risk Managers
Emergency Response Coordinators
Disaster Recovery Specialists
Compliance Officers
IT Managers
Operations Managers

Prerequisites of the ISO 22301 Certified Business Continuity Management Training Course

There are no formal prerequisites for this ISO 22301 Certified Business Continuity Management Course. However, familiarity with Business Continuity principles and concepts can be beneficial for the delegates.

ISO 22301 Certified Business Continuity Management Course Overview

The ISO 22301 Certified Business Continuity Management Course is a comprehensive training designed to equip professionals with the knowledge and skills necessary to develop, implement, and maintain effective Business Continuity Management Systems (BCMS) based on the ISO 22301 standard. In today's volatile business landscape, where organisations face various threats and disruptions, having a robust business continuity management system is crucial.

The ISO 22301 Certification is vital for professionals across various domains, including Business Leaders, Risk Managers, IT Specialists, and Compliance Officers. Mastering this subject enables them to mitigate and respond to disruptions proactively, ensuring business operations remain robust and compliant with industry standards.

This intensive 3-day ISO 22301 Certified Business Continuity Management Course offered by The Knowledge Academy, equips delegates with the knowledge and practical skills to develop, implement, and manage a comprehensive business continuity management system. They will learn to assess risks, create resilience strategies, and establish effective response protocols. By the end of the ISO 22301 Training, delegates will be better prepared to protect their organisations from potential crises.

Course Objectives

To understand the fundamental principles and concepts of ISO 22301
To develop a business continuity policy tailored to organisational needs
To conduct a risk assessment and establish recovery time objectives
To create a robust business continuity plan and response procedures
To implement effective incident and crisis management strategies
To establish a monitoring and continuous improvement framework

Upon completing the Certified Business Continuity Management Course, delegates will gain a comprehensive understanding of industry best practices for mitigating and managing disruptions, ensuring their organisations' resilience in the face of unforeseen challenges. Additionally, they will develop the skills to create robust continuity plans, enhance risk assessment capabilities, and effectively communicate and lead during crisis situations, ultimately contributing to their professional growth and their company's long-term success.

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What’s included in this ISO 22301 Certified Business Continuity Management Training Course?

ISO 22301 Certified Business Continuity Management Examination
World-Class Training Sessions from Experienced Instructors
ISO 22301 Certified Business Continuity Management Certificate
Digital Delegate Pack

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ISO 22301 Certified Business Continuity Management Exam Information

To achieve the ISO 22301 Certified Business Continuity Management, candidates will need to sit for an examination. The exam format is as follows:

Question Type: Multiple Choice
Total Questions: 30
Total Marks: 30 Marks
Pass Mark: 50%, or 15/30 Marks
Duration: 40 Minutes

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ISO 22301 Training FAQs

What is ISO 22301?

ISO 22301 is an international standard for Business Continuity Management Systems (BCMS). It provides a framework to help organisations prepare for, respond to, and recover from disruptions, ensuring operational resilience and continuity of critical services.

Who needs ISO 22301 Certification?

This certification is essential for Business Continuity Professionals, Risk Managers, Compliance Officers, and Organisations aiming to strengthen resilience. It benefits industries like finance, healthcare, IT, and public services by ensuring effective continuity planning and disaster recovery.

What are the requirements of ISO 22301?

Organisations must establish a Business Continuity Management System (BCMS), conduct risk assessments, develop response strategies and test plans regularly, and ensure compliance with legal and regulatory requirements to achieve this cerification. Continuous improvement is also essential.

What are the benefits of ISO 22301 Certification?

This certification helps organisations minimise downtime, enhance crisis response, improve regulatory compliance, and gain customer trust. It also strengthens risk management, ensuring business continuity and resilience against disruptions like cyberattacks, natural disasters, or operational failures.

What is the purpose of ISO 22301 Training?

ISO 22301 Training equips professionals with knowledge of business continuity principles, risk management strategies, and compliance requirements. It helps individuals implement and maintain a robust Business Continuity Management System (BCMS) for organisational resilience and disaster preparedness.

Are there any prerequisites for attending these ISO 22301 Training Courses?

The prerequisites for the ISO 22301 Training Course are based on the course specifications and the target group of professionals it serves. Check the respective course page of the course that you are planning to take to know about its prerequisites.

What key topics are covered in the ISO 22301 Course curriculum?

The ISO 22301 Training covers business continuity principles, risk assessment, impact analysis, incident response, recovery planning, compliance requirements, and continuous improvement strategies. It also includes case studies and best practices for implementing ISO 22301 standards effectively.

What are the job opportunities available after completing ISO 22301 Training Courses?

ISO 22301 Training opens career opportunities in roles like Business Continuity Manager, Risk Analyst, Compliance Officer, IT Security Specialist, and Disaster Recovery Consultant. It is highly valued across industries that require resilience planning and operational continuity.

How will the course help in practical implementation of ISO 22301 standards?

The ISO 22301 Training provides hands-on knowledge, real-world case studies, and implementation techniques to apply ISO 22301 standards effectively. It guides professionals in developing, testing, and maintaining business continuity plans to ensure organisational resilience and compliance.

Why choose The Knowledge Academy over others?

The Knowledge Academy in Switzerland stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this ISO 22301 Training.

What will I learn in this ISO 22301 Certification Course?

You will learn business continuity fundamentals, risk assessment techniques, crisis management, recovery planning, regulatory compliance, and ISO 22301 implementation strategies. The ISO 22301 Training provides practical insights to enhance organisational resilience and risk preparedness.

How popular is the ISO 22301 Certification in Switzerland?

ISO 22301 Certification is widely recognised in Switzerland, especially in industries like finance, healthcare, IT, and government sectors. Organisations seek certified professionals to enhance their business continuity plans and ensure compliance with regulatory requirements.

How can I register for the course?

To register for the ISO 22301 Training visit The Knowledge Academy's website, navigate to the course page, and click on the registration button. Fill in the required details, select your preferred schedule, and complete the payment process.

How will be the future demand for ISO 22301 Certification?

With increasing cybersecurity threats, regulatory requirements, and business risks, the demand for this certification is expected to grow. Organisations prioritise business continuity, making certified professionals highly valuable for risk management and disaster recovery roles.

How Beneficial is the ISO 22301 Certification for one's professional career?

ISO 22301 Certification boosts career prospects by validating expertise in business continuity management. It enhances job opportunities, credibility, and earning potential in roles related to risk management, compliance, and operational resilience across various industries.

What are the best ISO 22301 Training courses in Switzerland?

Please see our ISO 22301 Training courses available in Switzerland

Which is the best training institute/provider of ISO 22301 Training in Switzerland?

The Knowledge Academy is the Leading global training provider for ISO 22301 Training.

What is the cost/training fees for ISO 22301 Training in Switzerland

The training fees for ISO 22301 Training in Switzerland starts from CHF2795

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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