Industry Training

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Facilitation Skills Training Course Outline

Module 1: Introduction to Facilitation

  • What is Facilitation?
  • Principles of Facilitation

Module 2: Benefits of Facilitation

  • Benefits of Facilitation Skills

Module 3: Importance of Facilitation

  • Importance of Facilitation

Module 4: Facilitation Roles and Responsibilities

  • Role of Facilitators
  • Participants
  • Recorder (scribe) and the Timekeeper
  • Workshop Owner

Module 5: Main Stages in any Workshop

  • Main Stages in any Workshop
  • Before the Workshop
  • During the Workshop
  • Why Do We Have Meetings/Workshops?
  • Disadvantages of Meeting/Workshops

Module 6: Ground Rules

  • During the Workshop
  • After the Workshop

Module 7: Role of Facilitator

  • Role of Facilitators

Module 8: Techniques Contained Within the Toolkit

  • Facilitators Toolkit
  • Role of Facilitators (Types of Questions)
  • Target Audience
  • Audience Participation
  • Space

Module 9: Process and Content Facilitation

  • Process and Content Facilitation

Module 10: Core Practices and Skills Required

  • Facilitation Skills
  • Conversation

Module 11: Handling Conflict

  • How to Manage Conflict?
  • Process of Handling Conflict Positively
  • Defining Your Communication Challenges
  • Understanding Team Dynamics

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Who should attend this Facilitation Skills Training Course?

The Facilitation Skills Course is designed for individuals seeking to enhance their skills in Group Discussions, Project Management, or Event Management. This course will be beneficial for a wide range of professionals, including:

  • Team Leaders
  • Project Managers
  • Change Managers
  • Trainers and Instructors
  • Human Resources Professionals
  • Consultants
  • Public Speakers

Prerequisites of the Facilitation Skills Training Course

There are no formal prerequisites to attend this Facilitation Skills Training Course.

Facilitation Skills Training Course Overview

Facilitation Skills is one of the most important skills that professionals must master to ensure productive and collaborative interactions in various settings. Good facilitators are adept at managing group dynamics, stimulating engagement, and navigating through conflicts to arrive at constructive outcomes. This Industry Course offers delegates valuable insights and practical knowledge to excel professionally.

Proficiency in facilitation is vital for professionals across various industries, including Team Leaders, Project Managers, Trainers, and Organisational Change Agents. By mastering facilitation, they can enhance collaboration, productivity, and problem-solving in their teams and organisations.

The intensive 1-day training offered by the Knowledge Academy is tailored to provide delegates with a comprehensive understanding of Facilitation Skills. They will gain practical experience through hands-on exercises and real-world scenarios, equipping them with the confidence and competence to excel in their roles. By the end of the course, delegates will be well-prepared to lead productive meetings and discussions, fostering an environment of collaboration and problem-solving.

Course Objectives

  • To understand the fundamental principles of facilitation
  • To develop effective communication and active listening skills
  • To learn techniques for managing group dynamics and conflicts
  • To gain expertise in designing and conducting successful meetings and workshops
  • To foster a collaborative and inclusive environment for team interactions
  • To create an action plan for applying Facilitation Skills in a professional setting

After completing this course, delegates will gain the knowledge and skills to excel as effective facilitators in their respective industries. They will be able to lead and guide productive discussions, enhance team dynamics, and drive better decision-making processes, ultimately contributing to the success and growth of their organisations.

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What’s included in this Facilitation Skills Training Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Facilitation Skills Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Basic Barista Course Outline

Module 1: Origins of the Coffee Bean

  • Introduction to Origins of the Coffee Bean.
  • Areas of Growth.
  • Types of Coffee Beans.
  • Methods of Roasting Coffee Bean.
  • Recipe of Different Coffee.

Module 2: Coffee Grind Adjustments

  • Coffee Grind Adjustments.
  • Coffee Grinder Tips.
  • Cleaning the Grinder.

Module 3: Dose Settings

  • Dose Settings.

Module 4: Temperature Brewing

  • Understand Beans.
  • Brewing Process.
  • Brewing at Room Temperature.

Module 5: Brew Ratios

  • Coffee to Water Ratio.
  • Strength of the Coffee.
  • Measurements.
  • Golden Ratio.

Module 6: Weighing Espressos

  • History of Espresso.
  • Weighing Requirements.
  • Dosing Stage.
  • Dry Dose.

Module 7: Inner Workings of Espresso Equipment

  • Inner Workings of Espresso Equipment.

Module 8: Latte Art

  • Introduction to Latte.
  • How to Create Foam?
  • Pouring the Latte Foam.
  • Pouring a Rosette Print.

Module 9: Alternative Brewing Methods

  • Brewing Coffee.
  • Coffee Brewing Methods.
  • French Press Brewing.
  • Moka Pot.
  • Cold Brew.
  • Aero Press.

Module 10: Managing Large Drinks Orders

  • Teamwork.
  • Health and Safety.
  • Health and Safety for the Espresso Machine.

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Who should attend this Basic Barista Course?

The Basic Barista Course is suitable for beginners who want to master the art of making quality coffee. It offers an excellent opportunity to acquire professional coffee-making skills and boost your barista confidence. This Industry Training Course can be beneficial for a wide range of professionals, including:

  • Coffee Making Enthusiasts
  • Aspiring Baristas
  • Food Managers
  • Beverage Managers
  • Café Staff
  • Café Entrepreneurs
  • Restaurateurs

Prerequisites of the Basic Barista Course

There are no formal prerequisites to attend the Basic Barista Course.

Basic Barista Course Overview

The Basic Barista Course introduces delegates to the fundamentals of the coffee industry. With the ever-growing demand for quality coffee, this course is relevant to the modern food and beverage sector. It equips individuals with the necessary skills to excel in this dynamic field, from understanding coffee bean varieties to perfecting brewing techniques.

Proficiency as a Barista is significant for coffee enthusiasts, aspiring baristas, and professionals in the hospitality and coffee industry. As the demand for artisanal coffee rises, a skilled Barista can significantly impact a cafe's success. This course is ideal for anyone who aims to perfect their coffee-making skills for professional gain.

This intensive 1-day training offers delegates a unique opportunity to gain hands-on experience in coffee preparation. Delegates will learn the nuances of espresso extraction, milk frothing, latte art, and more. By the end of the course, they will be proficient in using coffee machines and grinders, ensuring consistent, high-quality coffee. This training will empower delegates with the confidence and knowledge to excel in a competitive coffee industry.

Course Objectives

  • To learn the art of espresso extraction, grind settings, and machine operation
  • To master the skill of steaming and frothing milk for various coffee beverages
  • To develop expertise in creating intricate latte art designs
  • To understand the importance of coffee bean selection and storage
  • To discover the history and cultural significance of coffee
  • To gain insights into customer service and effective communication in a cafe setting
  • To ensure proper hygiene and cleanliness in coffee preparation
  • To learn to troubleshoot common coffee machine issues

After completing this course, delegates will be well-equipped to meet the demands of the coffee industry, delivering top-quality coffee products and exceptional customer experiences while potentially advancing their careers in the thriving coffee and hospitality sector.

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What’s included in this Basic Barista Training Course?

  • World-Class Training Sessions from Experienced Instructors.
  • Basic Barista Certificate.
  • Digital Delegate Pack.

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Floristry Introduction Course Outline

Module 1: Introduction to Floristry

  • Overview

Module 2: Features of Floristry

  • Key Features of Floristry
    • Knowledge of Flowers and Plants
    • Creativity
    • Design Skills
    • Technical Skills
    • Business Acumen
    • Attention to Detail
    • Event Planning Skills
    • Time Management Skills

Module 3: Key Concepts

  • Balance
  • Scale
  • Dominance
  • Rhythm
  • Colour
  • Orientation

Module 4: Types of Design including, Commercial, Wedding, Gift, and Event

  • Commercial
  • Wedding
  • Gift
  • Event

Module 5: Design your Own Designs

  • Introduction
  • Learn and Polish Your Floral Design Skills
  • Consider the Other Work Florists Do
  • Explore Your Floral Design Style
  • Set Goals

Module 6: Flower Containers and Buttonholes

  • Flower Containers
    • Choosing Flowers
    • Container Design
    • How to Plant Containers?
    • Caring for Containers
  • Buttonholes
    • How to Wear Buttonholes?
    • Styles of Buttonholes

Module 7: Types of Flowers

  • Introduction

Module 8: Flower Arrangements

  • Fan Shaped Flower Arrangement
  • Elliptical Flower Arrangement
  • Vertical Flower Arrangement
  • Horizontal Flower Arrangement
  • Triangular Flowers
  • Crescent Flower Arrangement
  • ‘S’ Shaped Flower Arrangement
  • Oval Shaped Flower Arrangement
  • Cascade Flower Arrangement

Module 9: Flower Materials

  • Mechanics
  • Equipment
  • Containers
  • Bases
  • Support
  • Plant Materials
  • Accessories

Module 10: Floristry Techniques

  • Grouping
  • Banding
  • Shadowing
  • Basing
  • Clustering

Module 11: Overview

  • Introduction

 

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Who should attend this Floristry Introduction Course?

The Floristry Introduction Course is designed for individuals who are passionate about flowers and want to enhance their skills in flower design. This industry Training can be beneficial for a wider range of professionals, including:

  • Event Planners
  • Flower Retailers
  • Interior Designers
  • Gift Shop Owners
  • Florists
  • Wedding Planners
  • Artists

Prerequisites of the Floristry Introduction Course

There are no formal prerequisites to attend the Floristry Introduction Course.

 

Floristry Introduction Course Overview

Floristry is the art of arranging flowers into beautiful designs. In a world where aesthetics holds immense significance, Floristry is relevant in celebrations, events, and daily life, adding charm and elegance. Whether you're an aspiring florist or simply a flower enthusiast, this course provides the perfect gateway to explore the world of blooms and foliage.

Proficiency in Floristry is vital for individuals aspiring to be professional florists, event planners, or those in the hospitality industry. Mastering the art of flower arrangement can set you apart in creating unforgettable experiences and breathtaking displays. It's equally valuable for enthusiasts looking to elevate their personal and professional spaces with a touch of floral finesse.

This intensive 1-day Floristry Introduction Course is designed to equip delegates with fundamental skills and knowledge to engage with flowers and greens confidently. Through hands-on experience and expert guidance, delegates will gain insights into various floral styles, tools, and techniques. This immersive training ensures that delegates leave with a deepened appreciation for Floristry and the competence to craft stunning arrangements.

Course Objectives

  • To understand the fundamental principles of floral design and composition
  • To explore various types of flowers, foliage, and their suitability for different arrangements
  • To master the art of creating diverse floral arrangements, from bouquets to centrepieces
  • To learn about colour theory and its application in floral design
  • To gain hands-on experience in crafting professional-quality floral designs
  • To develop the ability to analyse client requirements and create customised floral solutions

Upon completion of the Floristry Introduction Course, delegates will have mastered the fundamental techniques of floral arrangement, from selecting the right blooms to crafting harmonious compositions.

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What’s included in this Floristry Introduction Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Floristry Introduction Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Facilities Management Training Course Outline

Module 1: Introduction to Facilities Management

  • Facilities Management
  • Purpose of Facilities Management

Module 2: Responsibilities of the Facilities Manager

  • Overview
  • Facilitator
  • Key Responsibilities of Facilitator 

Module 3: Multi-Unit Residential FM Services

  • Overview

Module 4: Understanding Stakeholders

  • What is Stakeholder?
  • Types of Stakeholders

Module 5: Basics of Sustainability

  • Overview

Module 6: Overview of Energy Management

  • Process of Energy Management
  • Energy Management Techniques

Module 7: Workplace Facilities

  • What do Facilities Managers do for Workers?
    • Safety
    • Aesthetics
    • Functional Resources
    • Cost

Module 8: Safety, Health and Fire Law

  • What is Safety?
  • Define Health
  • Fire Law

Module 9: Law on Staff and Contract Workers

  • Flexible Working for Employees
  • Flexible Working Right of Request
  • Reasons for Refusal
  • Contract Workers
  • Workplace Surveillance
  • Minimum Wage

Module 10: Hazardous Materials

  • Asbestos-Containing Materials
  • Synthetic Mineral Fibres
  • Lead-Based Paint
  • Ozone Depleting Substances

Module 11: Health and Amenities

  • Indoor Air Quality
  • Lighting and Visual Environment
  • Space Management
  • Thermal Comfort

Module 12: Emergency Management and Security Audits

  • What is Emergency Management?
  • Explore the Security Audits

Module 13: Managing Business Effectively

  • Rules of Effective Management

Module 14: Introduction to Contract Management

  • Contracts and Relationships
  • Contractor Management
  • Sustainable Procurement

Module 15: Monitoring and Reporting

  • Objectives Targets and Performance Indicators

Module 16: Key Principles of Continual Improvement

  • Improvements are Based on Small Changes, Not Only on Major Paradigm Shifts or New Inventions
  • Employee Ideas are Valuable
  • Incremental Improvements are Typically Inexpensive to Implement
  • Employees Take Ownership and Involved in Improvement
  • Improvement is Reflective
  • Improvement is Measurable and Potentially Repeatable

 

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Who should attend this Facilities Management Training Course?

The Facilities Management Training Course is designed for professionals involved in managing and maintaining facilities. This course will benefit the following professionals:

  • Facilities Managers
  • Property Managers
  • Operations Managers
  • Estate Managers
  • Maintenance Supervisors
  • Maintenance Technicians
  • Senior Managers

Prerequisites of the Facilities Management Training Course

There are no formal prerequisites to attend this Facilities Management Training Course.

Facilities Management Training Course Overview

Facilities Management ensures the functionality, comfort, safety, and efficiency of a built environment by integrating people, place, process, and technology. It encompasses a broad range of activities, from managing building maintenance, space planning, and contractor services to overseeing environmental health, safety regulations, and sustainability initiatives.

Proficiency in Facilities Management is vital for professionals in various sectors, including real estate, hospitality, healthcare, and corporate services. It ensures cost-effectiveness, regulatory compliance, and a positive work environment. Facilities Managers, Property Managers, and anyone responsible for maintaining and improving facilities should aim to master this discipline.

This intensive 1-day Facilities Management Course offers a comprehensive introduction to Facilities Management principles, best practices, and industry trends. Delegates will gain the knowledge and skills to enhance facility performance, reduce operating costs, and align facilities with organisational objectives. Our expert instructors will conduct this training and help you grasp the subject in detail.

Course Objectives

  • To explore key components of facility maintenance and operations
  • To learn to develop and implement effective facility management strategies
  • To address safety, sustainability, and regulatory compliance in facility management
  • To optimise space utilisation and workplace design
  • To analyse and manage facility budgets and costs
  • To develop emergency response and business continuity plans for facilities
  • To harness technology for improved facilities management efficiency

After completing the Facilities Management Course, delegates will receive a certification that attests to their newfound expertise. This certification will validate their ability to drive efficient and sustainable facility management practices, making them valuable assets in their respective industries.

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What’s included in this Facilities Management Training Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Facilities Management Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Product Management Training Course Outline

Module 1: Introduction to Production Management

  • Production
  • Production Management
  • Process Capabilities and Business Strategy
  • Responsibilities of Product Managers
  • Managing Product Managers
  • Mental Model
  • Developing Product Managers
  • Assessing Product Managers for Performance

Module 2: Cross-Functional Role of Product Managers

  • Role of Product Manager
    • Strategy
    • Releases
    • Ideation
    • Features 

Module 3: Strategies for Creating an All-Star Product Team

  • What Makes a Good Product Leader? 
  • Power of Product Squads 
  • One Roadmap to Guide them All
  • Start with the Right People
  • Where There are Passionate People, there will be Conflict 

Module 4: Product Life Cycle

  • Product Life Cycle
  • What is Product Life Cycle Management?
  • Enhance Your Speed
  • Principal Elements
  • Stages

Module 5: Product Marketing Planning Process

  • Introduction
  • Process

Module 6: Customer Value Management

  • What is Customer Value Management?
  • Concept
  • Importance

Module 7: Product Planning Annually

  • What is Product Planning Annually?

Module 8: Evaluating the Product Portfolio

  • Introduction
  • BCG Matrix
  • Benefits of Product Portfolio Management

Module 9: Strategic Product Planning

  • Introduction
  • Significance
  • Identification
  • Distribution

Module 10: New Products: Proposal, Development, and Launch

  • Introduction
  • Types of Elements
  • Product Development
  • Product Launch

Module 11: Financial Side of Product Management

  • Overview
  • Cost Classifications
  • Standard Cost, Fixed Cost, & Variable Cost
  • Investment Decisions

Module 12: Pricing Products and Services

  • Introduction
  • Factors

Module 13: Product Manager as Marketing Manager

  • Role of Product Manager as Marketing Manager
  • Pricing Products and Services

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Who should attend this Product Management Training Course?

Product Management Training is designed for professionals seeking to excel in the field of Product Management, from concept to market launch. The following professionals can benefit from attending this course:

  • Product Managers
  • Product Owners
  • Marketing Managers
  • Product Development Teams
  • UX/UI Designers
  • Business Owners
  • E-commerce Managers

Prerequisites of the Product Management Training Course

There are no formal prerequisites to attend this Product Management Training Course.

Product Management Training Course Overview

Product Management is a strategic function that lies at the intersection of business, technology, and user experience, focusing on guiding a product from conception to market success. Product Managers act as the central point of coordination, orchestrating the development process by setting the vision, defining the product roadmap, and working closely with engineering, design, marketing, and sales teams to bring the product to life.

Proficiency in this training is essential for professionals aiming to enhance their roles in tech, marketing, design, or any domain requiring a deep understanding of customer needs and market trends. Product Managers, Business Analysts, Developers, and Marketers can significantly benefit from mastering Product Management, as it enables them to drive innovation, create customer-centric products, and maximise business success.

This intensive 1-day training by The Knowledge Academy empowers delegates with practical insights into Product Management. It will give them the tools and strategies to identify market opportunities, prioritise product features, and develop effective product roadmaps. Through real-world case studies and interactive sessions, delegates will gain hands-on experience in crafting and launching successful products.

Course Objectives

  • To understand the core principles of Product Management
  • To master the art of market research and customer analysis
  • To develop skills for effective communication and collaboration within cross-functional teams
  • To explore user experience and design thinking principles
  • To measure and improve product performance through key metrics

After completing this course, delegates will be well-prepared to take on the challenges of Product Management. They will have the knowledge and skills to develop, launch, and manage successful products, leading to career advancement and contributions to their organisation's growth and profitability.

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What’s included in this Product Management Training Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Product Management Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Reliability Engineering Training​ Course Outline

Module 1: Getting Started with Reliability Engineering

  • Introduction to Reliability Engineering
  • Application and Benefits
  • Basic Concepts

Module 2: Reliability Analysis During the Design Phase

  • Predicted Reliability of Equipment and Systems with Simple Structure
  • Reliability of Systems with Complex Structure

Module 3: Qualification Tests for Components and Assemblies

  • Selection Criteria for Electronic Components 
  • Tests for Complex Electronic Components 
  • Qualification Tests for Electronic Assemblies

Module 4: Introduction to Maintainability Analysis

  • Maintainability and Availability
  • Maintainability Aspects of Design Reviews
  • Predicted Maintainability
  • Models for Spare Part Provisioning
  • Maintenance Strategies

Module 5: Design Guidelines

  • Design Guidelines for Reliability
  • Design Guidelines for Maintainability
  • Design Guidelines for Software Quality

Module 6: Statistical Quality Control and Reliability Tests

  • Statistical Quality Control
  • Statistical Reliability and Maintainability Tests
  • Accelerated Testing

Module 7: Quality and Reliability Assurance

  • Basic Activities
  • Testing and Screening of Electronic Components
  • Test and Screening Strategies

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Who should attend this Reliability Engineering Training Course?

The Reliability Engineering Training Course is designed for professionals who want to enhance their skills in ensuring the reliability and performance of systems, products, and processes. The following professionals can benefit from attending this course:

  • Reliability Engineers
  • Warranty Analysts
  • Quality Assurance Professionals
  • Asset Managers
  • Design Engineers
  • Manufacturing Engineers
  • Risk Management Specialists

Prerequisites of the Reliability Engineering Training Course

There are no formal prerequisites for attending this Reliability Engineering Training Course. However, a background in engineering, proficiency in mathematics and data analysis, and familiarity with engineering systems can be beneficial for the delegates.

Reliability Engineering Training Course Overview

Reliability Engineering is a critical discipline in ensuring the dependability and performance of complex systems and products. Reliability Engineering, an essential facet of Industry Training, focuses on providing the trustworthiness and implementation of strategies, products, and processes. This training is indispensable to understanding how to minimise downtime, reduce costs, and enhance productivity, making it a vital skill in various sectors.

Proficiency in Reliability Engineering is vital for professionals in various industries, including manufacturing, aerospace, automotive, and more. Engineers, Quality Assurance Specialists, and Project Managers should aim to master this field. Reliability Engineering equips individuals with the knowledge and tools to enhance product and system reliability, ultimately reducing downtime and improving customer satisfaction.

This intensive 1-day training is designed to empower delegates with practical skills and insights in the field of Reliability Engineering. Delegates will gain a comprehensive understanding of reliability concepts, tools, and methodologies. Through real-world case studies and hands-on exercises, they will be better equipped to tackle complex reliability challenges in their respective industries.

Course Objectives

  • To understand the fundamentals of Reliability Engineering
  • To apply various reliability assessment techniques
  • To identify and mitigate potential failure modes
  • To develop effective reliability test plans
  • To interpret and use reliable data for decision-making
  • To improve product and system reliability through best practices
  • To enhance maintenance and support strategies
  • To implement Reliability-Centered Maintenance (RCM) principles

After completing this course, delegates will have the expertise to improve the reliability and performance of systems in their respective industries, leading to reduced costs, increased productivity, and a competitive advantage in the job market.

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What’s included in this Reliability Engineering Training Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Reliability Engineering Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

SCADA Training Course Outline

Module 1: Social Implications and Impacts 

  • Introduction
  • Overview of Threat Vectors
  • Risk Management

Module 2: Governance and Management

  • Disaster Recovery and SCADA Business Continuity 
  • Incident Response and SCADA 
  • Introduction to Forensics Management
  • Governance and Compliance 

Module 3: Architecture and Modelling

  • Communications and Engineering Systems
  • Metrics Framework for a SCADA System
  • Network Topology and Implementation

Module 4: Commissioning and Operations

  • SCADA Obsolescence and Procurement 
  • Patching and Change Management
  • Physical Security Management
  • Table-Top and Red-Blue
  • Integrity Monitoring
  • Data Management and Records Retention
  • Record Retention

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Who should attend this SCADA Training Course?

The SCADA (Supervisory Control and Data Acquisition) Training is designed for professionals involved in Industrial automation, control systems, and data acquisition. This course is especially beneficial for the following professionals:

  • Control Engineers
  • Automation Engineers
  • Electrical Engineers
  • SCADA System Administrators
  • Plant Operators
  • Maintenance Technicians
  • Industrial IT Professionals
  • Process Engineers

Prerequisites of the SCADA Training Course

There are no formal prerequisites to attend this SCADA Training Course.

SCADA Training Course Overview

Understanding SCADA is crucial for professionals working in the manufacturing, energy, and infrastructure sectors. This course provides a comprehensive understanding of SCADA technology, offering insight into its pivotal role in managing critical infrastructure and industrial operations. As the backbone of real-time data collection and control systems, SCADA is indispensable in today's technological landscape.

Proficiency in SCADA is imperative for engineers, technicians, and professionals involved in manufacturing, energy, utilities, and transportation. Mastery of SCADA ensures the efficient and secure operation of critical systems, optimising productivity, and safety. Whether you are a seasoned engineer or an aspiring technician, this course equips you with the knowledge and skills necessary to excel in your field.

This intensive 1-day SCADA Training empowers delegates with a deep understanding of SCADA systems, architecture, and applications. Through hands-on practical exercises and real-world case studies, delegates will learn to configure, troubleshoot, and maintain SCADA networks effectively. This condensed yet comprehensive course offers a quick, actionable skill boost, making delegates proficient in SCADA technology.

Course Objectives

  • To understand the fundamental principles and components of SCADA systems
  • To configure and troubleshoot SCADA networks for optimal performance
  • To analyse real-world case studies to gain practical insights
  • To ensure the security and reliability of SCADA systems
  • To familiarise themselves with industry best practices and standards
  • To implement strategies for efficient data collection and control
  • To apply their knowledge to various sectors, from manufacturing to utilities

After completing the SCADA Training Course, delegates will receive a certification that validates their expertise in SCADA technology. This certification enhances their professional credentials and opens doors to career advancement in industries reliant on SCADA systems.

 

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What’s included in this SCADA Training Course?

  • World-Class Training Sessions from Experienced Instructors   
  • SCADA Training Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Supply Chain Management Training Course Outline

Module 1: Logistics and Distribution

  • Introduction
  • Concepts of Logistics and Distribution
  • Integrated Logistics and Supply Chain
  • Customer Service and Logistics
  • Channels of Distribution
  • Issues and Challenges for Logistics and the Supply Chain

Module 2: Planning for Logistics

  • Planning Framework for Logistics
  • Logistics Processes
  • Supply Chain Segmentation
  • Logistics Network Planning
  • Logistics Management and Organisation
  • Multichannel Fulfilment
  • Manufacturing Logistics

Module 3: Procurement and Inventory Decisions

  • Basic Inventory Planning and Management
  • Inventory and Supply Chain
  • Procurement and Supply

Module 4: Warehousing and Storage

  • Principles of Warehousing
  • Storage and Handling Systems (Palletised and Non-Palletised)
  • Order Picking and Packing
  • Receiving and Dispatch
  • Warehouse Design
  • Warehouse Management and Information

Module 5: Freight Transport

  • International Logistics: Modal Choice
  • Maritime Transport
  • Air Transport
  • Rail and Intermodal Transport

Module 6: Operational Management

  • Cost and Performance Monitoring
  • Benchmarking
  • Information and Communication Technology in the Supply Chain
  • Outsourcing
  • Outsourcing Management
  • Security and Safety in Distribution
  • Logistics and Environment
  • Humanitarian Logistics

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Who should attend this Supply Chain Management Training Course?

The Supply Chain Management Training Course is suitable for individuals seeking to enhance their understanding and proficiency in the field of supply chain management. This course can benefit a wide range of professionals, including:

  • Procurement Professionals
  • Logistics Managers
  • Inventory Supervisors
  • Operations Executives
  • Supply Chain Managers
  • Supply Chain Analysts
  • Warehouse Coordinators
  • Distribution Planners

Prerequisites of the Supply Chain Management Training Course

There are no formal prerequisites for this Supply Chain Management Training Course.

Supply Chain Management Training Course Overview

Supply Chain Management is a critical aspect of modern business operations, ensuring the smooth flow of products and services from raw materials to end consumers. Where industries are becoming increasingly interconnected, understanding the intricacies of Supply Chain Management is essential. This Supply Chain Management Course introduces delegates to the fundamental concepts in Supply Chain Management and its significance in the business world.

Mastering in this Supply Chain Management Course is essential for professionals across various industries, including logistics, manufacturing, retail, and more. Professionals in roles such as Supply Chain Managers, Procurement Specialists, Operations Managers, and even Entrepreneurs should aim to master this subject to stay competitive and adapt to the dynamic industry landscape.

The intensive 1-day Supply Chain Management Course equips delegates with the knowledge and practical skills necessary for effective Supply Chain Management. Delegates will gain insights into supply chain strategies, demand forecasting, inventory management, and risk mitigation. Through interactive sessions and real-world case studies, delegates will learn to design and implement efficient supply chain solutions, contributing to increased operational excellence and competitiveness in their respective industries.

Course Objectives

  • To understand the fundamental principles of Supply Chain Management
  • To explore best practices for procurement, logistics, and inventory management
  • To develop skills in demand forecasting and supplier relationship management
  • To learn how to optimise supply chain processes for cost reduction and efficiency
  • To address risk factors in Supply Chain Management and develop mitigation strategies
  • To apply knowledge through hands-on exercises and case studies

After completing this Supply Chain Management Course, delegates will gain a comprehensive understanding of Supply Chain Management. This will enable them to enhance their career prospects and contribute significantly to their organisation's success by optimising supply chain operations and reducing costs.

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What’s included in this Supply Chain Management Training Course?

  • World-Class Training Sessions from Experienced Instructors    
  • Supply Chain Management Certificate 
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Logistics Management Training​ Course Outline

Module 1: Introduction to Logistics and Supply Chain Management 

  • What is Logistics Management?
  • Importance of Logistics Management 
  • Nature of Logistics and Supply Chain Management 
  • Logistics and SCM Trends Affecting Sustainability 
  • Sustainable Logistics and Supply Chains 

Module 2: Integrating the Supply Chain 

  • Progress in Logistics 
  • Current Trends in Logistics 
  • Integrating Logistics Within an Organisation 
  • Integration Along the Supply Chain 
  • Achieving Integration 

Module 3: Product Design, Cleaner Production, and Packaging 

  • Product Design for Environmental and Sustainable Logistics 
  • Selection of Materials 
  • Cleaner Production  
  • Packing for the Environment 
  • Sustainable Consumption and Logistics 
  • Regulatory Framework 

Module 4: Sustainable Logistics and Supply Chain Management Strategy 

  • Corporate Strategy 
  • Theoretical Motivations Underlying Corporate and Sustainable Strategy 
  • Sustainable Logistics and Supply Chain Performance Measurement  
  • Environmental Management Systems 
  • Lifecycle Assessment 
  • Assessing Suitable Choices and Initiatives 

Module 5: Planning the Supply Chain 

  • Logistics Strategy 
  • Implementing the Strategy 
  • Locating Facilities 
  • Planning Resources 
  • Controlling Material Flow 
  • Measuring and Improving Performance 

Module 6: Logistics Management Information Systems 

  • Introduction to Logistics Management Information System 
  • Data Selection 
  • Data Collection
  • Data Visibility
  • Data LMIS
  • Data Use
  • Data Quality

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Who should attend this Logistics Management Training?

The Logistics Management Training Course is designed for professionals who are involved in the planning, coordination, and execution of efficient supply chain and transportation operations. This course can particularly be beneficial for the following professionals:

  • Supply Chain Managers
  • Logistics Coordinators
  • Transportation Planners
  • Warehouse Managers
  • Inventory Control Specialists
  • Operations Managers
  • Procurement Professionals
  • Distribution Managers

Prerequisites of the Logistics Management Training

There are no formal prerequisites to attend the Logistics Management Training Course. However, having a basic understanding of math and computer skills would be beneficial for delegates.

Logistics Management Training Course Overview

Logistics Management is a critical component of any successful business operation. It encompasses the planning, implementing, and controlling of the efficient flow and storage of goods, services, and information from the point of origin to the end of consumption. This course provides an in-depth understanding of Logistics Management and its relevance in the modern business landscape.

Logistics Training is vital for professionals in Supply Chain Management, Operations, and Transportation. It enables them to streamline processes, reduce costs, and enhance customer satisfaction. Mastering logistics is essential for businesses aiming to optimise their supply chain, reduce waste, and improve overall efficiency. This course will equip professionals with the necessary skills to excel in these areas.

The Knowledge Academy’s 1-day Logistics Training offers a fast-track opportunity for delegates to grasp the fundamentals of Logistics Management. Delegates will gain insights into best practices, industry trends, and innovative tools. They will learn to identify and resolve logistical challenges, making them better equipped to handle complex supply chain issues. The training's condensed format ensures that valuable knowledge is acquired quickly, saving time and resources.

Course Objectives

  • To understand the fundamental principles and concepts of Logistics Management
  • To explore strategies for optimising supply chain operations
  • To learn about inventory management and demand forecasting
  • To gain proficiency in transportation and distribution management
  • To develop skills in risk management and crisis response within logistics
  • To understand the role of technology and data analytics in logistics

After completing the Logistics Management Training Course, delegates will receive a certification that recognises their expertise in Logistics Management. This certification is a valuable credential, showcasing their ability to contribute to efficient supply chain operations and logistics processes.

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What’s included in this Logistics Management Training?

  • World-Class Training Sessions from Experienced Instructors
  • Logistics Management Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Importing and Exporting Course Outline

Module 1: Introduction to Import and Export

  • What are Exports?
  • What are Imports?
  • Importance of Exports and Imports
  • Gross Domestic Product (GDP)
  • Exchange Rates
  • Inflation Levels and Interest Rates

Module 2: Selecting Import Products and Suppliers

  • Types of Products for Importation
  • Finding the Product
  • Selecting the Supplier
  • Pricing the Imported Product
  • Import Marketing Channels

Module 3: Entry Process for Imports

  • Entry Process
  • Customs Valuation
  • Rules of Origin and Other Marking Requirements

Module 4: Planning and Preparations for Export

  • Assessing and Selecting the Product
  • International Market
    • Research
    • Assessment
  • Developing an International Business Plan
  • Overseas Travel and Promotion

Module 5: Export Channels of Distribution

  • Indirect Channels
  • Direct Channels
  • Locating, Contacting, and Evaluating Agents and Distributors
  • Contracts with Foreign Agents and Distributors
  • Major Clauses in Representation Agreements
  • Maintaining and Motivating Overseas Representatives

Module 6: Trade Documents and Transportation

  • Documentation in Export-Import Trade
  • Transportation
  • Air Transportation
  • Ocean Freight
  • Role of Freight Forwarders in Transportation

Module 7: Methods of Payment

  • Consignment Sales
  • Open Account
  • Documentary Collection
  • Documentary Letter of Credit
  • Cash in Advance

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Who should attend this Import Export Course? 

The Import Export Course is designed for professionals seeking comprehensive knowledge and expertise in international trade and commerce. The following professionals can benefit from attending this course:

  • Import Managers
  • Export Managers
  • Supply Chain Professionals
  • International Trade Consultants
  • Logistics Managers
  • Trade Finance Experts
  • International Business Development Managers

Prerequisites of the Import Export Course

There are no formal prerequisites to attend the Import Export Course.

Import Export Course Overview

This Import Export Course delves deep into the intricacies of global trade. It offers a comprehensive understanding of the import and export processes. Whether you're a novice or an industry veteran, this course is designed to equip you with the essential skills needed to navigate the complex world of international trade.

Proficiency in Importing and Exporting is crucial for many professionals, including Entrepreneurs, Supply Chain Managers, Customs Agents, and small business owners. Mastering this subject is the key to minimising risks, maximising profitability, and ensuring compliance with international regulations. This course caters to those who aspire to become experts in global trade and secure a competitive edge in the business landscape.

This intensive 1-day training by The Knowledge Academy is designed to provide delegates with practical insights and real-world strategies for successful importing and exporting. This training equips professionals with the skills and insights needed to navigate the complexities of international trade seamlessly. By the end of this course, delegates will emerge as confident, well-informed individuals capable of orchestrating successful cross-border transactions, making them invaluable assets to their organisations.

Course Objectives

  • To understand the fundamental concepts of Importing and Exporting
  • To master the legal and regulatory frameworks governing international trade
  • To learn effective documentation and compliance procedures
  • To analyse market trends and assess global business opportunities
  • To enhance negotiation skills for successful international partnerships
  • To develop strategies for mitigating risks in cross-border transactions

After completing this course, delegates will understand Importing and Exporting, enabling them to navigate global trade with confidence. They will be well-equipped to handle the complexities of international transactions, ensuring smooth operations, and fostering lucrative business collaborations worldwide.

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What’s included in this Importing and Exporting Course?

  • World-Class Training Sessions from Experienced Instructors
  • Importing and Exporting Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Machinery Systems Risk Assessment Training Course Outline

Module 1: Machine Safety

  • What is Machine Safety?
  • Why It is Important?
  • Best Machine Safety Products
  • Machine Safety in Workplace

Module 2: Principles of Machinery Safety

  • Mechanical Hazards
  • Non-Mechanical Hazards
  • Access Hazards

Module 3: Risk Control of Machinery and Equipment Hazards

  • Risk Control of:
    • General Hazards
    • Mechanical Hazards
    • Non- Mechanical Hazards
    • Hazards

Module 4: Basic Principles of Risk Assessment

  • Risk Assessment
  • Risk Management
  • Health and Safety Management Systems

Module 5: Machinery Risk Assessment Standards and Tools

  • Standards
    • Type A
    • Type B
    • Type C
  • Requirements of EN ISO 12100
  • Risk Assessment and Reduction Strategy

Module 6: Process Safety

  • Safety Control Systems
  • Functional Safety of Control Systems
  • Standards for the Functional Safety of Control Systems
  • Sil and IEC/EN 62061
  • Pl and EN ISO 13849-1

Module 7: Task-Based Machine Risk Assessment

  • What is a Task-Based Machine Risk Assessment?
  • Why It Requires a Team?
  • How It Works?
  • How Manufacturers Benefit?

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Who should attend this Machinery Systems Risk Assessment Training Course?

This Machinery Systems Risk Assessment Training Course teaches professionals how to identify and assess the risks associated with various machinery systems. Pursuing this course can be beneficial for multiple professionals such as:

  • Machinery Engineers
  • Safety Officers
  • Plant Managers
  • Maintenance Supervisors
  • Production Managers
  • Industrial Engineers
  • Health & Safety Consultants
  • Mechanical Technicians
  • Equipment Compliance Officers

Prerequisites of the Machinery Systems Risk Assessment Training Course

There are no formal prerequisites for attending the Machinery Systems Risk Assessment Training Course.

Machinery Systems Risk Assessment Training Course Overview

Machinery Systems Risk Assessment is essential for identifying and mitigating risks associated with machinery operations. This proactive approach ensures safety, enhances efficiency, and complies with regulatory standards, ultimately protecting both personnel and equipment from potential hazards.

Professionals who will benefit from this course include safety managers, engineers, operations supervisors, and maintenance personnel. Those responsible for ensuring workplace safety and machinery compliance will find this training particularly valuable.

This 1 Day course by The Knowledge Academy equips professionals with the skills to conduct thorough risk assessments of machinery systems. Delegates will learn to identify hazards, evaluate risks, and implement effective control measures. The course emphasises practical strategies for enhancing workplace safety, compliance, and operational efficiency, empowering delegates to make informed decisions in their roles.

Course Objectives

  • To understand the principles of risk assessment in machinery systems
  • To identify common hazards associated with machinery operations
  • To implement control measures and mitigation strategies
  • To conduct effective safety audits and inspections
  • To communicate risks and safety procedures clearly
  • To develop a risk management action plan

Upon completion of the course, delegates will be equipped with vital skills to effectively assess and manage machinery-related risks, fostering a safer and more compliant work environment in their organisations.

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What’s included in this Machinery Systems Risk Assessment Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Machinery Systems Risk Assessment Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Export and Trade Compliance Training Course Outline

Module 1: Export Compliance

  • What is Export Compliance?
  • Importance of Export Compliance
  • What are the Bodies That Regulate Exports?
  • Why Do Organisations Have to Comply with Export Compliance Regulations?
  • What are the Penalties for Not Complying with Export Compliance Regulations?
  • Elements of an Effective Export Compliance

Module 2: Trade Compliance

  • What is Trade Compliance?
  • Why Does Trade Compliance Matter?
  • Competitive Advantage
  • What are the Consequences of Non-Compliance?
  • Ways to Optimise Trade Compliance Strategy

Module 3: Elements of Trade Compliance

  • Tariff Classification
  • Preferential Origin and Non-Preferential Origin
  • Incoterms
  • Licenses and Permits
  • Export Controls
  • Customs Management
  • Screening
  • Valuation‍

Module 4: Solution of Export Compliance Challenges

  • Streamlining Your Documentation
  • Being Aware of Products and Specifications
  • Understanding That Tax Rules and Taxation Systems Will Be Different Everywhere
  • Complying with Industry-Specific Regulations
  • Partnering with the Right People

 

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Who should attend this Export and Trade Compliance Training Course?

The Export and Trade Compliance Training Course is designed for professionals seeking to navigate the complex landscape of international trade regulations and ensure their organisations' adherence to export laws. This Export and Trade Compliance Training can be beneficial for a wide range of professionals, including: 

  • Export Managers
  • Compliance Officers
  • Supply Chain Managers
  • International Trade Specialists
  • Customs and Logistics Professionals
  • Legal and Regulatory Advisors
  • Trade Operations Managers
  • Procurement Managers

Prerequisites of the Export and Trade Compliance Training Course

There are no formal prerequisites to attend the Export and Trade Compliance Training Course.

Export and Trade Compliance Training Course Overview

Export and trade compliance is essential for businesses operating in the global marketplace. Understanding regulations and ensuring adherence to legal standards is critical to avoid penalties and maintain competitive advantage. Professionals must be well-versed in the complexities of international trade to navigate challenges effectively.

This course is ideal for Export Managers, Compliance Officers, Supply Chain Professionals, and Business Development Executives. It equips individuals across various sectors with the knowledge to ensure that their organisations meet trade regulations and standards, minimising risks associated with non-compliance.

This 1-day course by The Knowledge Academy focuses on the intricacies of export and trade compliance. Delegates will gain insights into relevant laws, best practices, and compliance strategies, empowering them to mitigate risks and enhance operational efficiency. Practical examples and case studies will reinforce learning, enabling professionals to apply concepts directly to their roles.

Course Objectives

  • To understand the fundamentals of export and trade compliance
  • To identify relevant regulations and legislation
  • To develop effective compliance policies and procedures
  • To assess risks associated with international trade
  • To implement best practices in trade compliance
  • To enhance knowledge of export documentation
  • To ensure proper record-keeping for compliance
  • To understand penalties for non-compliance

Upon completion of the course, delegates will be equipped with vital skills to effectively manage compliance within their organisations, ensuring lawful operations in global trade and reducing potential liabilities.

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What’s included in this Export and Trade Compliance Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Export and Trade Compliance Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Smart Phone Repair Course Outline

Module 1: Introduction to Smart Phone Repair

  • Types of Smart Phone
  • Features of Smart Phone Repair
  • Benefits of Device Repair
  • Non-Removable Battery
  • Mobiles with Wireless Charging

Module 2: Replacing Broken Glass Digitisers

  • Digitisers
  • Replacing the Broken Glass Digitisers

Module 3: Replacing Broken LCD

  • Smart Phone Repairing Tools
  • How to Desolder and Remove the Display of a Mobile Phone?

Module 4: Repairing the Data Port

  • Replacing Data Ports

Module 5: Power and Charging Issues

  • Power and Charging Issues with Removable Battery Devices

Module 6: Headphone Jack Replacement

  • Steps for Replacing Headphone Jack

Module 7: Replacing the Wi-Fi Flex Cable

  • Steps to Replace the Wi-Fi Flex Cable

Module 8: Unlocking Solutions

  • Why could your Mobile be Locked?
  • Unlock a Mobile Phone

Module 9: Changing the Home Button or Ear Speaker?

  • Changing the Home Button of a Smartphone
  • Changing the Ear Speaker of a Smartphone

Module 10: Understand Unlocking Solutions

  • Why Could Your Mobile be Locked?
  • Steps to Unlock a Mobile Phone

Module 11: Understand GSM, CDMA, 3G, 4G Network Concept and Structure

  • GSM Channels
  • GSM Architecture
  • Overview of CDMA
  • Overview of the 3G and 4G Network
  • Advantages of 4G LTE Network
  • Overview of the 5G Network
  • Pillars of 5G
  • 5G Architecture

Module 12: ESN, IMEI, and SIM Relationships, Theory and Concept

  • What is ESN?
  • Overview of IMEI
  • Overview of the SIM
  • Different Types of SIM Cards

Module 13: Physical and Liquid Damage Detection on PCB Boards

  • Physical and Liquid Damage Detection on PCB Boards
  • PCB Challenges

Module 14: Data Transfer and Recovery

  • Methods of Data Transfer and Recovery from Smartphones

Module 15: Taking Carrier Locks Off GSM Phones

  • Carrier Locks
  • Carriers Unlocking Procedure of Samsung

Module 16: BGA Controller Chip Structure and Design

  • BGA Controller Chip Structure and Design overview

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Who should attend this Smart Phone Repair Course?

This Smart Phone Repair Training Course is designed for individuals interested in acquiring the fundamental skills of Smart Phone Repair. The following professionals can benefit from attending this course:

  • Mobile Device Technicians
  • IT Support Specialists
  • Electronics Repair Technicians
  • Customer Service Representatives
  • Small Business Owners
  • Field Service Technicians
  • Retail Staff in Electronics
  • Gadget Enthusiasts

Prerequisites of the Smart Phone Repair Course

There are no formal prerequisites to attend this Smart Phone Repair Course.

Smart Phone Repair Course Overview

Smart phone repair has become increasingly essential as mobile devices play a critical role in everyday life. With the rising number of smart phone users, the demand for skilled technicians capable of diagnosing and repairing various issues is higher than ever, making this expertise invaluable in today's technology-driven world.

Professionals such as technicians, IT support staff, and entrepreneurs seeking to start their own repair businesses will greatly benefit from this training. Additionally, enthusiasts looking to develop new skills in smart phone technology will find this course particularly advantageous.

This 1-day course by The Knowledge Academy provides practical, hands-on training in smart phone repair techniques. Delegates will learn to identify common issues, use repair tools effectively, and implement solutions for a variety of brands and models. This comprehensive approach equips professionals with the skills necessary to enhance their service offerings or embark on a new career in smart phone repair.

Course Objectives

  • To understand the anatomy of smart phones
  • To identify common hardware and software issues
  • To learn effective diagnostic techniques
  • To master essential repair tools and equipment
  • To practice repairing screens and batteries
  • To explore troubleshooting methods
  • To gain insights into customer service skills
  • To develop a basic understanding of repair business management

Upon completion of the course, delegates will possess the skills needed to confidently repair smart phones, providing valuable services in a competitive market.

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What’s included in this Smart Phone Repair Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Smart Phone Repair Certificate
  • Digital Delegate Pack

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on + 1-866 272 8822 or Enquire.

Industry Training FAQs

Industry Training is a practical learning experience which prepares professionals to work efficiently in an industrial environment. It prepares them for their careers by offering hands-on experience, mentorship, and skill development.
Industry Training is essential as it provides individuals with the skills and knowledge required for their various job roles. It keeps employees updated on industry trends, enhances performance, and ensures workplace safety. Ultimately, this training benefits both individuals and organisations by fostering competence and competitiveness.
Industry Training can provide you with essential skills such as practical work experience, teamwork, problem-solving, and industry-specific knowledge. These skills help you gain real-world expertise and enhance your employability in the industry of your choice.
The learning outcomes of this training include gaining practical job skills, understanding industry-specific processes, improving problem-solving abilities, and enhancing teamwork and communication skills.
To become an industry expert, focus on continuous learning in your field, stay updated with industry trends, network with professionals, and share your knowledge through writing or speaking engagements.
Industry Training provides hands-on experience and practical skills, enhancing employability. It also makes individuals industry-ready, improving job prospects, and career opportunities. In summary, it is essential for professional growth and success.
The Industry Training Courses include world-class training sessions conducted by experienced instructors, an industry-specific certificate, and a digital delegate pack.
The duration of most of the Industry Training Courses varies from each other, and it is necessary to check each specific course for exact durations.
Industry training can help in your current job by providing you with specialized knowledge and skills relevant to your industry, allowing you to perform tasks more efficiently, solve problems effectively, and adapt to changes in technology and processes.
The Knowledge Academy is the Leading global training provider for Industry Training.
The training fees for Industry Training in Chile starts from $1295
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