Course information

Credit Control Course Outline

Module 1: What is Credit Control?

  • What is Credit?
  • What is Credit Control?
  • Cash Flow
  • Credit Control
  • Collection Process
  • Customer

Module 2: Why is Credit Control Important and What is its Purpose?

  • Credit Control
    • Benefits of Credit Control
    • Control Procedures Before Providing Credit
    • Credit Policy
  • Purpose of Credit Control
    • Setting a Credit Limit
    • Invoice
    • Attention to Detail

Module 3: Impact of Debt

  • Unmanageable Debt
  • Unmanageable Debt Indicators
  • Late Payment of Commercial Debts Act 1998
  • Late Payments
  • Debt Collection

Module 4: Credit Assessments

  • What are Credit Assessments?
  • Credit Worthiness
  • Credit Assessments
    • Credit Score
    • County Court Judgement (CCJ)
    • Companies Act
  • Credit Agreement
  • Credit Insurance

Module 5: Collection Process

  • Credit
  • Credit Limit
  • Credit Risk
  • Credit Control Department
  • Payment Cycle
  • Chasing an Overdue Payment
  • Approval Stages
  • Release of Payment
  • Allocation of Payment
  • Remittance Advice
  • Overdue Payment
  • Purchase Order
  • Common Issues Behind Overdue Payments
  • Dealing with a Query
  • Outcome of the Query
  • Stand-Off
  • Documentation

Module 6: Becoming a Credit Controller 

  • Credit Controller
  • Asking the Right Questions
  • Chasing of Payment

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Who should attend this Credit Control Course?

This Credit Control Training Course is designed for individuals who are looking to enhance their understanding of the concepts of Credit Control and its role in Financial Management. This course can be beneficial for a wide range of professionals, including:

  • Credit Managers
  • Accountants
  • Sales Representatives
  • Customer Service Representatives
  • Financial Managers
  • Administrative Personnel
  • Professional Bankers

Prerequisites of the Credit Control Course

There are no formal prerequisites to attend this Credit Control Course.

Credit Control Course Overview

Credit Control is a crucial aspect of financial management that ensures debts are paid on time and within terms. This course introduces the fundamentals of credit control, highlighting its importance in maintaining a healthy cash flow and preventing financial risks associated with late payments.

Proficiency in this Credit Control Course is essential for finance professionals, including Accountants, Credit Managers, and Business Owners, aiming to optimise their organisation's financial health. Mastering this subject helps minimise bad debt risks, enhance profitability, and support sustainable business growth.

This 1-day training by The Knowledge Academy will equip delegates with practical skills and knowledge to manage credit and collections effectively. Participants will learn strategies for assessing creditworthiness, negotiating payment terms, and implementing effective collection policies, thus improving their ability to manage receivables efficiently.

Course Objectives

  • To understand the principles and importance of effective credit control
  • To identify and assess the creditworthiness of potential customers
  • To develop and implement efficient credit policies and procedures
  • To learn negotiation techniques for successful collections
  • To manage overdue accounts and minimise bad debts

After completing this course, delegates will receive a certification in Credit Control, affirming their proficiency in managing and controlling credit. This certification will enhance their professional development and empower them to contribute significantly to their organisation's financial stability and growth.

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What’s included in this Credit Control Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Credit Control Certificate
  • Digital Delegate Pack

Why choose us

Our Leicester venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Leicester is a city located in the East Midlands of England; it is a county town within Leicestershire; it is estimated to have over 330,000 people livening and working in the city. The education in Leicester follows the British educational system and is divided into three levels: Primary School, Secondary Schools and Higher Education and is compulsory for children up to the age of 16. The city provides a wide range of comprehensive schools and independent schools and three sixth form colleges. Leicester Grammar School was founded in 1980 after loss of the city’s state-funded grammar schools. The city recently opened an academy, Samworth Enterprise Academy, to improve the city's education system. Leicester also provides universities for students who wish to continue their education. The University of Leicester which was established in 1957 and is now ranked 12th in Britain's leading universities; it has over 2,400 students attending and over 2,000 academic staff. It is also home to De Montfort University which opened in 1969. The university now contains over 21,000 students and is ranked one of the top 10 business schools in the UK.

Popular searched areas in and around Leicester include:-

  • Barwell
  • Belgrave
  • Birstall
  • Broughton Astley
  • Cosby
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  • Croft
  • Earl Shilton
  • Enderby
  • Glen Parva
  • Halstead
  • Hamilton
  • Kibworth
  • Kings Norton
  • Kirby Muxloe
  • Narborough
  • Oadby
  • Rothley
  • Syston
  • Whetstone

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Address

Leicester

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Credit Control Course in Leicester. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Credit Control Course in Leicester, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Credit Control Course in Leicester. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Credit Control Course in Leicester sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Credit Control Course in Leicester FAQs

Credit control refers to the process used by businesses to ensure they are paid on time by their customers, minimising bad debts and managing credit extended to customers efficiently.
This training is crucial for enhancing the efficiency and effectiveness of managing company receivables, ensuring timely payments, improving cash flow, and reducing financial risks.
This course enhances financial literacy, improves risk management skills, and boosts employability in finance sectors. It also equips participants with strategies for effective debt recovery and cash flow management.
There are no prerequisites for taking the Credit Control Training Course.
In this Credit Control Certification Training Course, delegates will have 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
This course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
Through this training, one can acquire skills in debt recovery techniques, credit risk assessment, legal frameworks, negotiation, effective communication, customer service, financial reporting, and use of Credit Control software.
After completing this course, career opportunities include roles as Credit Controllers, Debt Recovery Agents, Credit Analysts, Finance Officers, and Risk Assessors within various sectors.
If you face any issues in accessing the course materials, then you can reach out to our customer support team who will provide you with quick assistance to resolve the issue.
The Knowledge Academy in Leicester stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Credit Control Course.
The training fees for Introduction to Credit Controlin Leicester starts from £995
The Knowledge Academy is the Leading global training provider for Introduction to Credit Control.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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