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Course information
CCNP Collaboration Training Course Outline
Module 1: Infrastructure and Design
- Describe the Cisco On-Premises, Hybrid, and Cloud Collaboration Solution Design Elements Described in the SRND/PA
- Licensing (Smart, Flex)
- Sizing
- Bandwidth
- High Availability
- Disaster Recovery
- Dial Plan
- Security (Certificates, SRTP, TLS)
- QoS
- Describe the Purpose of Edge Devices in the Cisco Collaboration Architecture Such as Expressway and Cisco Unified Border Element
- Configure these Network Components to Support Cisco Collaboration Solutions
- DHCP
- NTP
- CDP
- LLDP
- LDAP
- TFTP
- Certificates
- Troubleshoot these Network Components in a Cisco Collaboration Solution
- DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
- NTP
- LDAP Integration on Cisco UCM
- Explain these Components to Support Cisco Collaboration Solutions
- SNMP
- DNS
- Directory Connector
- Describe Webex Control Hub Features
Module 2: Protocols, Codecs, and Endpoints
- Troubleshoot these Elements of a SIP Conversation
- Call Set Up and Tear Down
- SDP
- DTMF
- Identify the Collaboration Codecs for a Given Scenario
- Deploy SIP Endpoints
- Manual
- Self-Provisioning
- Bulk Administration Tool (BAT)
- Onboarding Cloud Devices
- Device Onboarding Via Activation Codes (MRA/On-Premises)
- Troubleshoot SIP Endpoints
- Describe SIP OAuth on Cisco UCM
Module 3: Cisco IOS XE Gateway and Media Resources
- Configure Voice Gateway Elements
- DTMF
- Voice Translation Rules and Profiles
- Codec Preference List
- Dial Peers
- Troubleshoot ISDN PRI/BRI
- Identify the Appropriate IOS XE Media Resources
- Describe Cloud Calling Hybrid Local Gateway
Module 4: Call Control
- Describe the Cisco UCM Digit Analysis Process
- Implement Toll Fraud Prevention on Cisco UCM
- Configure Globalised Call Routing in Cisco UCM
- Route Patterns (Traditional and +E.164)
- Translation Patterns
- Standard Local Route Group
- Transforms
- SIP Route Patterns
- Describe Mobile and Remote Access (MRA)
- Describe Webex Calling Dial Plan Features
- Locations and Numbers
- Outgoing and Incoming Permissions
- Transfer and Forwarding Restrictions
Module 5: QoS
- Describe Problems that can Lead to Poor Voice and Video Quality
- Latency
- Jitter
- Packet Loss
- Bandwidth
- Describe the QoS Requirements for Voice and Video
- Describe the Class Models for Providing QoS on a Network
- 4/5 Class Model
- 8 Class Model
- QoS Baseline Model
- Describe the Purpose and Function of these DiffServ Values as it Pertains to Collaboration
- EF
- AF41
- AF42
- CS3
- CS4
- Describe QoS Trust Boundaries and their Significance in LAN-Based Classification and Marking
- Describe and Determine Location-Based CAC Bandwidth Requirements
- Configure LLQ
- Class Map
- Policy Map
- Service Policy
Module 6: Collaboration Applications
- Configure Cisco Unity Connection Mailbox and MWI
- Configure Cisco Unity Connection SIP Integration Options to Call Control
- Describe Cisco Unity Connection Call Handlers
- Deploy Webex App
Who should attend this CCNP Collaboration Training Course?
The CCNP Collaboration Certification Course is designed to equip professionals with the skills and knowledge required to deploy collaboration solutions that offer seamless communication experiences. This course can be beneficial for various professionals, including:
- Network Engineers
- Systems Engineers
- Network Administrators
- IP Network Engineers
- Cisco Technology Specialists
- Collaboration Engineers
- Telecommunications Engineers
Prerequisites of the CCNP Collaboration Training Course
There are no formal prerequisites for attending this CCNP Collaboration Certification Course. However, professionals will find it beneficial to have three to five years of experience in implementing collaboration solutions, along with a basic understanding of CCNA, Ethernet, and TCP/IP networking concepts.
CCNP Collaboration Training Course Overview
This CCNP Course is an essential course designed to empower professionals with the expertise required to excel in the field of network collaboration. In an era where seamless communication and collaboration are pivotal, this course is of paramount importance. With an emphasis on real-world applications and hands-on experience, it equips delegates with the knowledge and skills to manage, implement, and troubleshoot complex collaboration solutions.
Proficiency in CCNP Collaboration is crucial for IT professionals looking to elevate their careers, especially those working in roles involving the design, implementation, and support of collaboration networks. Individuals who have attained their CCNA Certification can greatly benefit from this course, as it builds upon the foundational knowledge acquired in the CCNA Course, enabling them to reach the next level of expertise.
This intensive 4-day CCNP Collaboration Certification Training empowers delegates with practical insights and hands-on experience in Cisco collaboration technologies. Delegates will learn to configure, manage, and troubleshoot collaboration solutions, ensuring their organisations have reliable communication systems. The course blends theoretical understanding with practical application, making it a comprehensive learning experience.
Course Objectives
- To learn the principles and elements of Cisco Collaboration Solutions design
- To configure network components and troubleshoot Cisco Collaboration Solutions
- To deploy SIP endpoints and troubleshoot SIP conversations in collaboration scenarios
- To configure Cisco IOS XE gateway elements and identify appropriate media resources
- To implement toll fraud prevention and globalised call routing in Cisco UCM
- To describe QoS requirements and configure Quality of Service mechanisms
- To configure Cisco Unity Connection and deploy WebEx applications efficiently
After completing this CCNA Training, professionals will be well-equipped to design, implement, and support advanced collaboration solutions, enhancing their career prospects and contributing significantly to the success of their organisations. This course opens doors to more advanced CCNA Training, allowing delegates to continue their journey of professional development and specialisation in the dynamic field of collaboration technologies.
What’s included in this CCNP Collaboration Training Course?
- World-Class Training Sessions from Experienced Instructors
- CCNP Collaboration Certificate
- Digital Delegate Pack
Why choose us
Our Virtual venue
Includes..
Air conditioned
To keep you comfortable during your course we offer a fully air conditioned environment.
Full IT support
IT support is on hand to sort out any unforseen issues that may arise.
Video equipment
This location has full video conferencing equipment.
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CCNA Training | CCNP Collaboration Training Course in Virtual. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's CCNA Training | CCNP Collaboration Training Course in Virtual, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's CCNA Training | CCNP Collaboration Training Course in Virtual. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CCNA Training | CCNP Collaboration Training Course in Virtual sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
CCNA Training | CCNP Collaboration Training Course in Virtual FAQs
This certification is designed to validate the skills and knowledge of IT professionals in implementing and managing collaboration and video solutions, primarily in Cisco's collaboration environments.
Securing a CISCO CCNP Collaboration Certification signifies a deep understanding of collaboration solutions, enhancing job prospects in the IT sector globally. It opens doors to higher-paying roles by endorsing the holder's expertise in managing sophisticated collaboration technologies and solutions.
Choosing between CCNP and CCNA largely depends on your existing knowledge and career goals. CCNA is ideal for beginners offering foundational knowledge, while CCNP is suited for delegates with some prior experience in the field, looking to specialise and advance in their careers.
Yes, undertaking this course enables professionals to hone their skills in Cisco's collaboration solutions, potentially paving the way for advanced career opportunities and growth.
While there are no mandatory prerequisites, having a foundational understanding through CCNA certification or equivalent knowledge is advised to grasp the advanced concepts covered in the course effectively.
The Knowledge Academy’s CCNP Collaboration Certification Course spans over a duration of 4 days.
This certification equips delegates with practical skills essential in the modern workspace. It imparts knowledge on how to design, deploy, and troubleshoot Cisco collaboration solutions.
This certification requires passing two exams: Implementing Cisco Collaboration Devices (CICD) and Implementing Cisco Video Network Devices (CIVND).
After completing the CCNP Collaboration Certification, individuals can explore career opportunities in roles such as Collaboration Engineer, Solutions Architect, and Network Administrator.
The Knowledge Academy in Virtual stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking a CISCO CCNP Collaboration Course.
This CCNP Collaboration Certification Course deepens knowledge in advanced collaboration technologies, including voice, video, IM, and presence solutions, enhancing design, implementation, and troubleshooting skills.
The training fees for CCNP Collaboration Training Coursein Virtual starts from £3495
The Knowledge Academy is the Leading global training provider for CCNP Collaboration Training Course.
Please see our CCNA Training courses available in Virtual
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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