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Course information
Administering Cisco Unified Communications Manager Course Outline
Module 1: Administration Overview
- Cisco Unified CM Administration Overview
- Operating System Administration Overview
- Cisco Unified Serviceability Overview
- Cisco Unified Reporting Overview
- Disaster Recovery System Overview
- Bulk Administration Tool Overview
- Sign In to Administrative Interfaces
- Reset the Administrator or Security Password
- Shut Down or Restart the System
Module 2: Manage Users
- User Access
- User Access Configuration Task Flow
- Disable Inactive User Accounts
- Set up a Remote Account
- Manage End Users
- Manage Application Users
Module 3: Manage Devices
- Phone Management Overview
- Phone Button Template
- Phone Management Tasks
- Manage Device Firmware
- Manage Infrastructure Overview
- Manage Infrastructure Task Flow
Module 4: Manage the System
- Monitor System Status
- Alarms
- Audit Logs
- Call Home
- Serviceability Connector
- Simple Network Management Protocol
- Services
- Trace
- View Usage Records
- Manage Enterprise Parameters
- Manage the Server
Module 5: Manage Reports
- Serviceability Reports Archive
- Cisco Serviceability Reporter Configuration Task Flow
- Consolidated Data Reporting
- System Requirements
- UI Components
- Supported Reports
- Diagnostics and Reporting Overview
- Diagnostics and Reporting Configuration Task Flow
Module 6: Manage Security
- Manage SAML Single Sign-On
- Manage Certificates
- Manage Bulk Certificates
- Manage IPSec Policies
- Manage Credential Policies
Module 7: IP Address, Hostname, and Domain Name Changes
- Pre-Change Tasks and System Health Checks
- IP Address and Hostname Changes
- Domain Name and Node Name Changes
- Post Change Tasks and Verification
- Troubleshooting Address Change Issues
Module 8: Disaster Recovery
- Back Up the System
- Restore
- Restore Task Flow
- Data Authentication
- Alarms and Messages
- License Reservation
- Restore Interactions and Restrictions
Module 9: Troubleshooting
- Troubleshooting Overview
- Troubleshooting Tools
- Opening a Case with TAC
Who should attend this Administering Cisco Unified Communications Manager Course?
The Administering Cisco Unified Communications Manager Training Course is designed for professionals responsible for deploying and managing Cisco Unified Communications Manager (CUCM) solutions. This Cisco Training is essential for those aiming to enhance their skills in configuring and administering voice and video communication systems. Here are the professionals who can benefit from attending this Cisco Training :
- Network Administrators
- Unified Communications Specialists
- Network Engineers
- System Engineers
- Telecommunications Managers and Technicians
- VoIP Engineers
- Network Administrators
Prerequisites of the Administering Cisco Unified Communications Manager Course
There are no formal prerequisites to attend this Administering Cisco Unified Communications Manager Training Course. However, delegates should be familiar with basic networking concepts, IP, and VoIP technologies.
Administering Cisco Unified Communication Manager Course Overview
The Administering Cisco Unified Communications Manager (ACUCM) Training Course is specifically designed for professionals who aim to manage and configure a Cisco Unified Communications solution. This Cisco Certification focuses on Cisco Unified Communications Manager (CUCM), the call routing and signalling component of the Cisco Unified Communications software.
The benefits of the ACUCM Training Course are manifold, particularly for IT professionals working in communications management. Firstly, it provides in-depth knowledge and practical skills in managing Cisco's Unified Communications Manager, an essential tool for modern communication networks.
Attending The Knowledge Academy's 3-day Administering Cisco Unified Communications Manager Training Course offers specific benefits to delegates. It enhances their career prospects by providing them with a specialised skill set that is highly sought after in the IT and communications industry. The Cisco Certification obtained upon completion of the course is a testament to their expertise in managing Cisco Unified Communications solutions, making them valuable assets to current or potential employers.
Course Objectives
- To gain an in-depth understanding of Cisco Unified Communications Manager's architecture, features, and functionalities
- To develop the skills necessary to configure, manage, and troubleshoot CUCM
- To learn to effectively identify and resolve common issues within the CUCM environment, enhancing system reliability and performance
- To apply theoretical knowledge in practical scenarios, gaining hands-on experience in managing a real-time communications system
- To prepare for relevant Cisco Certifications online, demonstrate expertise in Unified Communications solutions
This Cisco Certification not only provides theoretical knowledge but also emphasises practical application, preparing delegates for real-world challenges and enhancing their professional capabilities in the ever-evolving field of IT communications.
What’s included in this Administering Cisco Unified Communications Manager Training Course?
- World-Class Training Sessions from Experienced Instructors
- Administering Cisco Unified Communications Manager Certificate
- Digital Delegate Pack
Why choose us
Our Virtual venue
Includes..
Air conditioned
To keep you comfortable during your course we offer a fully air conditioned environment.
Full IT support
IT support is on hand to sort out any unforseen issues that may arise.
Video equipment
This location has full video conferencing equipment.
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Cisco Training | Administering Cisco Unified Communications Manager Training in Virtual. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Cisco Training | Administering Cisco Unified Communications Manager Training in Virtual, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Cisco Training | Administering Cisco Unified Communications Manager Training in Virtual. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Cisco Training | Administering Cisco Unified Communications Manager Training in Virtual sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
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Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Extremely professional trainer, that knows how to explain the material and motivate students.
Artsem Saldatsenka
Cisco Training | Administering Cisco Unified Communications Manager Training in Virtual FAQs
Cisco Unified Communications Manager (CUCM) is a comprehensive call processing system developed by Cisco for enterprises. It provides integrated voice, video, messaging, mobility, and conferencing solutions, offering seamless communication across various platforms and devices. This system is highly scalable and designed to meet the needs of modern businesses.
Several Cisco certifications cover CUCM, including Cisco Certified Network Associate (CCNA) Collaboration, Cisco Certified Network Professional (CCNP) Collaboration, and Cisco Certified Internetwork Expert (CCIE) Collaboration. These certifications equip professionals with the knowledge and skills to manage and deploy Cisco's Unified Communications solutions.
There are no formal prerequisites to attend this Administering Cisco Unified Communications Manager Training Course. However, delegates should be familiar with basic networking concepts, IP, and VoIP technologies.
Exams like the 300-070 CIPTV1 and 300-075 CIPTV2 focus on CUCM for the CCNP Collaboration certification. These exams test your skills in configuring and troubleshooting Cisco IP Telephony and Video solutions, including CUCM.
Yes, The Knowledge Academy offers a range of official training courses for CUCM, including the Implementing Cisco Collaboration Core Technologies (CLCOR) course.
In addition to official training, you can access online documentation, study guides, and practice labs. The Knowledge Academy offers additional resources, such as eBooks, webinars, and hands-on lab environments, to enhance your preparation.
After obtaining a CUCM Certification, you can pursue job roles such as Unified Communications Engineer, Network Engineer, Collaboration Engineer, and VoIP Engineer. These roles are in high demand in industries that rely on efficient communication systems.
CUCM-related certifications, such as CCNA and CCNP Collaboration, are valid for three years. After this period, recertification is required to ensure your skills remain up to date with the latest technologies.
For the CUCM exam, you should focus on skills related to IP telephony, call control, video and voice integration, troubleshooting, and managing CUCM environments. Practical experience with configuring and deploying CUCM is highly recommended.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking CUCM Certification.
The training fees for Administering Cisco Unified Communications Managerin Virtual starts from £2995
The Knowledge Academy is the Leading global training provider for Administering Cisco Unified Communications Manager.
Please see our Cisco Training courses available in Virtual
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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