Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Middlesbrough

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Implementing and Operating Cisco Collaboration Core Technologies Training

Middlesbrough

Learn to implement Cisco unified communications manager provisioning features.
Attain knowledge of configuring calling privileges in Cisco Unified Communications Manager
Gain an understanding of analysing traffic patterns and quality issues in converged IP net

Dates & Prices Dates & Prices

Course information

Implementing and Operating Cisco Collaboration Core Technologies Training Course Outline

Module 1: Cisco Collaboration Solutions Architecture

Introduction to Cisco Collaboration Solutions Architecture
Collaboration Deployment Models
Licensing
High Availability
Capacity Planning
Security Requirements
Disaster Recovery
Dial Plan
IP Network Protocols
Codecs

Module 2: Call Signalling Over IP Networks Bullet

IP Phone Initialisation
Single Site On-Cluster Calling
Troubleshoot Single Site On-Cluster Call Setup
Call Setup and Teardown Process
SIP Call Signalling for Call Setup and Teardown
Compare the Call Control Protocols
DTMF Signalling Over IP Networks

Module 3: Integrate Cisco Unified Communications Manager LDAP

LDAP in Cisco Unified Communications Manager
- Integration
- Synchronisation
- Authentication
- Attribute Mapping
- Considerations
Access Control Groups
Templates of Feature Group

Module 4: Implement Cisco Unified Communications Manager Provisioning Features

Provisioning Options
Self-Provisioning
- Prerequisites
- Components
- Authentication Modes
Batch-Provisioning Tools

Module 5: Codecs

What are Codecs?
Audio and Video Codecs
Evaluate the Effects of Encryption on Codecs
Call Admission Control
Configure Regions and Locations

Module 6: Dial Plans and Endpoint Addressing

Introduction to Dial Plan
Dial Plan Components and Their Functions
EndPoint Addressing
Cisco Unified Communications Manager
- Call Routing
- Call-Routing Logic
Address Methods and Digit Analysis
Variable-Length Patterns, Overlapping Patterns, and Urgent Priority

Module 7: Implement MGCP Gateways

What are MGCP Gateways?
MGCP Gateway Implementation
Path Selection
Route Groups
Route Lists and Patterns
Digit Manipulation

Module 8: Implement Voice Gateways

Dial Peers
Digit Manipulation Features on Cisco IOS Gateways
Codec and DTMP-Relay Selection on Cisco IOS Gateways

Module 9: Configure Calling Privileges

Calling Privileges Introduction
Partitions and CSSs
Considerations of Partition and CSS
Time-of-Day Routing
Client Matter Codes and Forced Authorisation Codes

Module 10: Toll Fraud Prevention Implementation

Introduction to Toll Fraud Prevention
Cisco Unified Communications Manager CoS for Toll Fraud Prevention

Module 11: Globalised Call Routing Implementation

Multisite Dial Plans
Globalised Call Routing
- Introduction
- Number Formats
Globalisation of Localised Call Ingress
Localisation During Call Egress

Module 12: Implement and Troubleshoot Media Resources

Media Resources Overview
Media Resource Selection and Access Control
Annunciator Feature
Unicast and Multicast MOH Characteristics
Audio and Video Conference Bridge
- Devices
- Integration Options
MTP and Transcoder
- Devices
- Requirements

Module 13: Cisco Instant Messaging and Presence

Cisco IM and Presence Features and Architecture
Compare the Protocols XMPP and SIMPLE SIP
Clustering
Cisco Unified Communications IM and Presence Components and Communication Flows

Module 14: Enable Cisco Jabber

Deployment Modes
Operational Modes

Module 15: Configure Cisco Unity Connection Integration

Introduction to Cisco Unity Connection Integration
SIP Integration
Typical Integration Mistakes
Integration Considerations

Module 16: Configure Cisco Unity Connection Call Handlers

What is Call Handler?
System Call Handler
Caller Input
Operator Call Handler
Goodbye Call Handler
Directory Handler
Interview Handler

Module 17: Collaboration Edge Architecture

Collaboration Edge (Expressway -C, -E)
Supported Services for B2B Collaboration
Mobile and Remote Access
Service Discovery
Explore Expressway Settings for MRA
Cisco Unified Border Element (CUBE)

Module 18: Quality Issues Analysis in Converged Networks

Converged Networks
Available Bandwidth
Network Delay Components
End-to-End Delay Calculations
Jitter
Packet Loss

Module 19: QoS and QoS Models

What is QoS?
Network Traffic Identification
Categorise Network Traffic into Classes
Policies
QoS Mechanisms and Models
DSCP Encoding
Expedited Forwarding and Assured Forwarding
Class Selector

Module 20: Implement Classification and Marking

Classification and Marking Introduction
Classification and Marking at the Network and Data Link Layers
QoS Service Class
Cisco Marking Recommendations
QoS Markings in a SIP Call Flow
MQC Classification and Marking Options

Module 21: Configure Classification and Marking on Cisco Catalyst Switches

Introduction to Campus Classification and Marking
QoS Trust Boundaries
Ingress QoS Models
QoS Marking and Table Maps
Internals DSCP

Labs

Configure IP Network Protocols
Configure and Troubleshoot Collaboration Endpoints
Troubleshoot Calling Issues
Configure and Troubleshoot LDAP Integration
Deploy an IP Phone Through Auto and Manual Registration
Configure Self-Provisioning
Configure Batch Provisioning
Cisco VoIP Bandwidth Calculator
Configure Regions and Locations
Implement Endpoint Addressing and Call Routing
Implement PSTN Calling Using MGCP Gateways
Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
Configure Calling Privileges
Implement Toll Fraud Prevention on Cisco Unified Communications Manager
Implement Globalised Call Routing
Deploy an On-Premise Cisco Jabber Client for Windows
Configure the Integration Between Unity Connection and Cisco UCM
Manage Unity Connection Users
EAI: Configure QoS

Who should attend this Implementing and Operating Cisco Collaboration Core Technologies Training Course?

The Implementing and Operating Cisco Collaboration Core Technologies Training Course is designed for IT professionals, Network Engineers, and individuals who want to gain expertise in implementing and managing Cisco collaboration solutions. This course is beneficial for various professionals including:

Network Engineers
Unified Communications (UC) Engineers
Voice and Video Engineers
Telephony Administrators
Unified Communications Managers
Network Architects
VoIP Technicians
Telecom Engineers

Prerequisites for the Implementing and Operating Cisco Collaboration Core Technologies Training Course

There are no formal prerequisites for attending this Implementing and Operating Cisco Collaboration Core Technologies Training Course.

Implementing and Operating Cisco Collaboration Core Technologies Training Course Overview

Cisco IT implements our solutions to enhance business operations, accelerate decision-making, and increase productivity. It simplifies communication, inspires innovation, and enables interaction with each other anywhere on any device. It makes it simple to access the Cisco technologies need to scale quickly and advance at business speed. This training will provide learners with the knowledge and skills required to implement and deploy core collaboration and networking technologies. Obtaining excellent skills in operating Cisco devices enables individuals to gain higher designations in globally recognised organisations and climb the ladder of success within a short time.

This 2-day Implementing and Operating Cisco Collaboration Core Technologies Training course provides delegates with a comprehensive knowledge of implementing Cisco collaboration solutions. During this training, delegates will become familiar with call signalling that establishes the connection between the endpoint and gatekeeper. They will also get acquainted with Cisco Codecs for creating video collaboration experiences for vertical applications. The Knowledge Academy’s highly skilled trainer with years of experience teaching Cisco courses will conduct this training.

Course Objectives

To configure calling privileges in Cisco unified communications manager
To compare IP phone signalling protocols of session initiation protocol
To integrate and troubleshoot Cisco unified communications manager
To implement public switched telephone network access using MGCP
To configure and troubleshoot Cisco unity connection call handlers
To transform analogue voice into digital streams using codecs

After attending this training, delegates will be able to implement dial plans and call routing in Cisco unified communications manager. They will also be able to work from outside the company using Mobile Remote Access (MRA) endpoints.

What’s included in this Implementing and Operating Cisco Collaboration Core Technologies Training Course?

World-Class Training Sessions from Experienced Instructors
Implementing and Operating Cisco Collaboration Core Technologies Certificate
Digital Delegate Pack

Why choose us

Our Middlesbrough venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Middlesbrough is a large industrial town located on the River Tees bank in North Yorkshire, England. It is part of the Middlesbrough Borough Council and is has an estimated population of about 138,400 residents. Schools in Middlesbrough also follow the British educational system and is divided into three levels: Primary School, Secondary Schools and Higher Education. The education in Manchester is compulsory for children up until they are 16 years old. Middlesbrough offers a wide range of Primary Schools as well as Secondary Schools, Colleges and Sixth forms colleges. Middlesbrough is home to the largest college is Middlesbrough College with over 16,000 student’s attending; it was founded in 1930s as Constantine Technical College. In 1992, Middlesbrough became a university town by opening Teesside University, which had been running since the 1930 as Constantine Technical College. The university specialises in computer animation and games design and now has over 20,000 students attending. Teesside University also co-hosts the annual Animex International Festival of Animation.

Nearby Locations include:

Southbank
Thorntons
Stokesley
Busby
Maltby
Great Ayton
Acklams
Nunthorpe
Lazenby
Grangetown
Newby
Coulby Newham
Eston
Seamer
Stainton
Seal Sands
Normanby
Ormesby
Battersby
Port Clarence

Address

Middlesbrough

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Middlesbrough. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Unlock your potential with The Knowledge Academy's Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Middlesbrough, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

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Experience the most sought-after learning style with The Knowledge Academy's Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Middlesbrough. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Middlesbrough sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

excellent skilled trainer

Mohammed Khalid Shariff

Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Middlesbrough FAQs

What is Cisco Collaboration Core (CLCOR) Technologies?

Cisco Hosted Collaboration Solution (HCS) is the upcoming generation UC and collaboration platform for service providers who want to deliver distinctive Cisco collaboration technologies using hosted and managed models.

Why is it important to attend this training for Implementing & Operating Cisco Collaboration Core Technologies?

Attending training for Implementing & Operating Cisco Collaboration Core Technologies is crucial as it equips professionals with the skills to manage, deploy, and troubleshoot Cisco’s collaboration solutions, ensuring seamless communication, enhanced productivity, and optimised business processes within organisations.

What is Cisco Hosted Collaboration Solution (HCS)?

(HCS), which stands for Cisco Hosted Collaboration Solution, is a cloud-based platform that enables service providers to offer Cisco collaboration applications, such as voice, video, and messaging, to businesses. It provides scalable, flexible, and secure communication services without the need for extensive on-premises infrastructure.

What are the prerequisites for this Cisco Collaboration Core Technologies Training?

There are no formal prerequisites for attending this Implementing and Operating Cisco Collaboration Core Technologies Training course.

Who should attend this Implementing and Operating Cisco Collaboration Core Technologies Training?

What are the advantages of the Cisco Hosted Collaboration Solution (HCS)?

Cisco HCS provides the benefits of Cisco’s collaboration solutions with operational, financial, and strategic benefits associated with cloud services.

What is the importance of a Cisco unified communications manager?

Cisco Unified Communications Manager (Unified CM) offers secure, manageable, reliable, and scalable session management and call control.

How will this training be beneficial for delegates?

At the end of this training, delegates will be able to implement Cisco collaboration solutions within an organisation and integrate Cisco Unified Communications Manager LDAP. They will also be able to configure calling privileges and analyse quality issues in converged networks.

What will I learn in this Implementing and Operating Cisco Collaboration Core Technologies Training course?

In this Implementing and Operating Cisco Collaboration Core Technologies Training course, you will learn about Cisco collaboration solutions architecture, call signaling, codecs, dial plans, endpoint addressing, implementing voice gateways, enabling Cisco Jabber, and other related concepts.

Is there any prior experience required to attend this course?

No prior experience is required to attend this course. However, before attending this course, it is recommended that delegates have familiarity with IP addressing and network protocols, as well as basic knowledge of Cisco Unified Communications, will help delegates better understand the course material and applications.

How long is the duration of the Cisco Collaboration Core Technologies Course?

This course takes 2 days to complete during which delegates participate in intensive learning sessions that cover various course topics.

What are the career prospects after completing this Implementing and Operating Cisco Collaboration Core Technologies Course?

Completing the Implementing and Operating Cisco Collaboration Core Technologies course enhances career prospects by qualifying professionals for roles like Collaboration Engineer, Network Administrator, and Systems Engineer, focusing on Cisco’s collaboration solutions and improving employability in communication and networking industries.

What are the benefits of getting certified in this Cisco Collaboration Core (CLCOR) Training?

Certified in Cisco Collaboration Core (CLCOR) training offers numerous benefits, including enhanced credibility, improved job opportunities, and the ability to efficiently deploy and manage Cisco collaboration technologies, leading to better performance, productivity, and career growth in the IT sector.

Do you offer 24/7 support for the Implementing and Operating Cisco Collaboration Core Technologies Training?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

Do you provide self-paced Cisco Collaboration Core Technologies Online Training?

The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.

Do you provide corporate training for this Cisco Collaboration Core Technologies Online Course?

Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements.

Who should I contact if I am unable to access my Implementing and Operating Cisco Collaboration Core Technologies Certification?

If you are unable to access this training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.

Are there any difficulty levels for this Cisco CLCOR Technologies Course?

The course is designed to be accessible to all levels, making it suitable for both beginners and experienced professionals. It covers foundational concepts while offering in-depth insights into personal and organisational growth strategies.

Will I receive a certification upon completing the Cisco CLCOR Technologies Training?

Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.

Why choose The Knowledge Academy in Middlesbrough over others?

The Knowledge Academy in Middlesbrough stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.

What is the cost/training fees for Implementing and Operating Cisco Collaboration Core Technologies Training in Middlesbrough?

The training fees for Implementing and Operating Cisco Collaboration Core Technologies Trainingin Middlesbrough starts from £2495

Which is the best training institute/provider of Implementing and Operating Cisco Collaboration Core Technologies Training in Middlesbrough?

The Knowledge Academy is the Leading global training provider for Implementing and Operating Cisco Collaboration Core Technologies Training.

What are the best Cisco Training courses in Middlesbrough?

Please see our Cisco Training courses available in Middlesbrough

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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