CMI Level 3 Diploma in First Line Management Training

Name: CMI Level 3 Diploma in First Line Management Training Course
Brand: The Knowledge Academy
Rating: 4.9 (38503 reviews)

CMI Level 3 Diploma in First Line Management Training Course Overview

CMI Level 3 Diploma in First Line Management Training Course Outline

Our CMI Level 3 Diploma in First Line Management is thoughtfully structured to meet the 120 Guided Learning Hours requirement, providing delegates with 32 hours of comprehensive course material and 88 hours of interactive e-learning content.

Qualification Level: Diploma

Minimum Credit: 37

The below-mentioned topics will be delivered by our professional instructor in the online instructor-led training

Unit 3001V1: Personal Development as a First Line Manager (Credit Value 6)

Module 1: Develop and Use a Personal Development Plan

Relation Between Organisational Objectives and Personal Development Objectives
Create a Personal Development Plan
Learning and Development Opportunities
Review the Progress of the Plan

Module 2: How to Plan and Manage Work?

Methods or Processes Available to Determine Work Plan Priorities
How to Manage Time to Achieve Work Plan Objectives?
Reasons for Incorporating Flexibility into a Work Plan

Module 3: Develop and Maintain Effective Working Relationships

Leadership Styles and Approaches used in Different Situations
How to Develop and Maintain Good Working Relationships?
Working with Team Members to Maintain Standards of Work and Behaviour

Module 4: Safeguard the Welfare of the Team

Responsibilities of a First Line Manager for Safeguarding Team Welfare
Identify and Monitor Risks Affecting Team Welfare
Implement Actions upon Identifying a Risk to Team Welfare

Unit 3002V1: Resource Planning (Credit Value 6)

Module 5: How to Plan Resource Needs with the Team to Meet Team Objectives

Identify a Team’s Responsibilities and Manage Resources
Components of a Resource Plan
Impact of Environment and Legal Factors on the Team Resource Plan

Module 6: Understand the Need for Change to Resource Requirements

How Information Obtained Impacts on Changes to Resource Requirements?
Trends and Developments Affecting Resources
Impact of Resource Change on the Teams Objectives

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Module 7: Be Able to Monitor, Record and Control Resources Within the Work Area

Need to Monitor and Record the Use of Resources
Importance of Accurate Records

Unit 3003V1: Meeting Stakeholder Needs (Credit Value 6)

Module 8: Be Able to Identify Stakeholders and Plan to Meet their Needs

Identify Stakeholders in Relation to the Team’s Objectives
How the Team’s Objectives Meets Stakeholder Requirements?
Create Teamwork Plans with Stakeholder Commitment
Evaluate and Modify the Work Plans

Module 9: Process Required to Continually Improve Meeting Stakeholder Needs

Identify Improvements to Meet Stakeholder Needs
Identify Resources and Costs to Support Improvements
Identify Benefits Obtained from Improvements

Module 10: Be Able to Prepare a Case to Support a Change

Identify Recipients of a Change Proposal
Components of a Case for Change
How a Case for Change Supports the Team’s Objectives?
How to Monitor and Review the Effect of the Change?

Unit 3004V1: Managing and communicating information (Credit Value 6)

Module 11: Be Able to Gather and Select Data

Identify Criteria Used in Sourcing Data
Identify Quantitative and Qualitative Sources of Data
Access Data Legally and as Per Organisational Needs for Work Activities

Module 12: Be able to interpret data and information related to a work activity

Select Data and Information Specifically Related to the Work Activity
Identify Trends and Patterns
Identify the Impact of the Trends and Patterns on Future Activities
Identify Conclusions and make Recommendations

Module 13: Be able to communicate the results of the information analysis

Identify the Communication Methods
Identify the Target Audience for the Communication
Evaluate the Impact of the Communication

Unit 3005V1: Identifying Development Opportunities (Credit Value 6)

Module 14: Factors Involved in Leading a Team to Achieve Agreed Objectives

Describe the Principles Underlying Leadership of Individuals and Teams
Links Between Individuals, Teams and Organisational Objectives
Methods of Communicating Individual and Team Objectives

Module 15: Current Competencies of Individuals and Teams

Methods of Conducting Individual and Team Competence Reviews
Links Between Current Competencies, Team and Organisational Objectives
Activities for Team Competency Development
Impact of Current Competencies on Organisational Objectives

Module 16: How to Develop the Competencies of Individuals and Teams?

Identify Development Opportunities for Individuals and Teams
Methods of Agreeing Development Opportunities with Individuals and Teams
Processes to Measure and Review Individual and Team Development Objectives

Unit 3008V1: Improving Team Performance (Credit Value: 7)

Module 17: Identify Issues Which Affect Performance

Manager’s Role in Identifying Performance Issues in the Team
How to Evaluate Individual and Team Performance and Behaviours?
Limits of Responsibility for Dealing with Individual and Team Performance

Module 18: How to Select and Apply the Best Course of Action to Address a Performance Issue?

Range of Approaches Available
Methods to Improve Performance of an Individual
How to Conduct a Performance Counselling Session for an Individual?
Importance of Maintaining Confidentiality

Module 19: Take Action to Achieve the Performance Issue of an Individual

Agree with a Team Member an Action Plan to Address a Performance Issue
Range of Support Services Available
How to Ensure That the Desired Outcomes are Achieved?
Circumstances When Disciplinary and Grievance Procedures May Be Invoked
First Line Manager’s Role in a Disciplinary and Grievance Situation
Why Records of Action Plan Achievements and Actions Taken are Required?

Who should attend this CMI Level 3 Diploma in First Line Management Training Course?

This CMI Level 3 Diploma in First Line Management Training Course is ideal for professionals stepping into management roles or those aspiring to lead teams effectively. It's designed to equip new managers with essential skills for handling first-line management challenges with confidence and competence. This training course can benefit a wide range of professionals, including:

Supervisors
Shift Managers
Operations Managers
Project Coordinators
Sales Managers
Customer Service Managers
HR Officers

Prerequisites of the CMI Level 3 Diploma in First Line Management Training Course

To attend the CMI Level 3 Diploma in First Line Management Course, delegates should have some managerial experience or be in a supervisory role, demonstrating a keen interest in developing management skills.

CMI Level 3 Diploma in First Line Management Training Course Overview

The CMI Level 3 Courses is designed for aspiring and current first line managers looking to enhance their skills and knowledge. This qualification equips individuals with essential management techniques, enabling them to lead teams effectively, improve productivity, and foster a positive work environment. In today’s dynamic business landscape, effective first line management is crucial for organisational success and employee satisfaction.

This CMI Level 3 Courses benefits various professions, including Team Leaders, Supervisors, and First Line Managers across multiple sectors. It is ideal for those seeking to develop their managerial skills or transition into leadership roles. Individuals working in project management, operations, or customer service will also find value in this qualification, as it provides the foundational skills necessary for effective team management and organisational development.

This 4 Day CMI Level 3 Courses by The Knowledge Academy provides professionals with practical tools and techniques to excel in their roles as First Line Managers. Delegates will learn to motivate their teams, manage performance, and enhance communication skills, preparing them to tackle the challenges of management in today's fast-paced environments.

Course Objectives

To understand the role and responsibilities of a First Line Manager
To develop effective team leadership skills
To implement performance management techniques
To improve communication and interpersonal skills
To manage conflict and encourage collaboration
To foster a culture of continuous improvement

Upon completion of the CMI Level 3 Diploma in First Line Management Training Course, delegates will be equipped with the skills to lead teams effectively, enhance employee engagement, and drive organisational success, making a tangible impact in their workplace.

What’s included in this CMI Level 3 Diploma In First Line Management Training Course

CMI Level 3 Diploma in First Line Management Assessment
Training sessions from Experienced Instructors
CMI Level 3 Diploma in First Line Management Certificate
Digital Delegate Pack

Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 3 Diploma in First Line Management Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Learn More

Unlock your potential with The Knowledge Academy's CMI Level 3 Diploma in First Line Management Training Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's CMI Level 3 Diploma in First Line Management Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CMI Level 3 Diploma in First Line Management Training Course sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite CMI Level 3 Diploma in First Line Management Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our CMI Level 3 Diploma in First Line Management Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

CMI Level 3 Diploma in First Line Management Training Course FAQs

What is the CMI Level 3 Diploma in First Line Management Training Course about?

The CMI Level 3 Diploma in First Line Management Training Course focuses on developing essential management skills for new and aspiring managers. It covers topics such as effective communication, team leadership, and performance management to enhance managerial effectiveness.

Are there prerequisites for the CMI Level 3 Diploma in First Line Management Training Course?

To attend this CMI Level 3 Diploma in First Line Management, delegates should have some managerial experience or be in a supervisory role, demonstrating a keen interest in developing management skills.

Who should attend this CMI Level 3 Diploma in First Line Management Course?

This CMI Level 3 Diploma in First Line Management Training Course is ideal for Aspiring Managers, Newly Appointed Supervisors, and Team Leaders seeking to develop essential management and leadership skills to effectively oversee first-line operations.

What is included in the CMI Level 3 Diploma in First Line Management Course?

In this course, delegates will have training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, a CMI Level 3 Diploma in First Line Management assessment and an accredited certificate after course completion.

What is the duration of CMI Level 3 Diploma in First Line Management Training Course?

The duration of these CMI Level 3 Diploma in First Line Management Courses spans 4 days. For self-paced courses, the duration may vary based on the delegate's schedule, allowing flexibility to complete the training at their own pace.

What job opportunities will I get on completing the CMI Level 3 Diploma in First Line Management Training Course?

Upon completing the CMI Level 3 Diploma in First Line Management Training Course, you can pursue various job opportunities, including roles such as Team Leader, Supervisor, or Junior Manager across diverse sectors, enhancing your career progression prospects.

What is the salary range one can expect on completing these CMI Level 3 Diploma in First Line Management Courses?

Professionals certified in this CMI Level 3 Diploma in First Line Management earn between £25,000 to £40,000 per annum. However, this can vary depending on various factors such as industry, location, and job role experience.

How popular is the CMI Level 3 Diploma in First Line Management Certification in the United Kingdom

The CMI Level 3 Diploma in First Line Management Certification is popular in the United Kingdom, particularly among aspiring managers, as it provides recognised qualifications and essential skills needed for effective leadership in various industries.

How long is the CMI Level 3 Diploma in First Line Management Training certificate valid for?

The CMI Level 3 Diploma in First Line Management Certificate does not expire, offering lifelong validity and long-term career benefits.

How can I register for the course?

To register for the course, visit The Knowledge Academy's website, navigate to the course page, and click on the registration button. Fill in the required details, select your preferred schedule, and complete the payment process.

How beneficial is CMI Level 3 Diploma in First Line Management Training Course for one's career?

The CMI Level 3 Diploma in First Line Management Training is highly beneficial for one's career, as it enhances leadership skills, improves management techniques, and boosts employability, making delegates more competitive in the job market.

What is the next step after this CMI Level 3 Diploma in First Line Management Training Course?

After completing the CMI Level 3 Diploma in First Line Management, you can pursue the CMI Level 5 Diploma in Management and Leadership or roles like Team Leader, Supervisor, or Operations Manager. This advanced qualification enhances strategic skills, preparing you for mid-level management roles and career progression.

Can candidates attend the course online?

Yes, candidates can attend the CMI Level 3 Diploma in First Line Management Online Training online. The Knowledge Academy offers flexibility for those who prefer remote learning or have other commitments, while still receiving the same comprehensive training as in-person delegates.

What is the demand for professionals certified in CMI Level 3 Diploma in First Line Management Training Course?

The demand for professionals certified in the CMI Level 3 Diploma in First Line Management Training Course is expected to remain strong, as organisations continually seek skilled managers to improve team performance and operational efficiency.

Can I access materials for CMI Level 3 Diploma in First Line Management Training Course from multiple devices?

Yes, you can access the training course materials from multiple devices. This allows you to conveniently review and study content across different platforms, ensuring flexibility in your learning experience.

What is the cost/training fees for CMI Level 3 Diploma in First Line Management Training Course in the United Kingdom?

The training fees for CMI Level 3 Diploma in First Line Management Training Coursein the United Kingdom starts from £2995

Which is the best training institute/provider of CMI Level 3 Diploma in First Line Management Training Course in the United Kingdom?

The Knowledge Academy is the Leading global training provider for CMI Level 3 Diploma in First Line Management Training Course.

What are the best CMI Level 3 courses in the United Kingdom?

Please see our CMI Level 3 courses available in the United Kingdom

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

CMI Level 3 Diploma In First Line Management Training Course in United Kingdom

Leeds

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