Assertiveness Skills Training in Cambridge

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Communication Skills Course

Assertiveness Skills Training

Cambridge

Develop the ability to express confidently with our Assertiveness Training
Develop leadership skills by assertively articulating and advocating for your ideas
Build assertiveness as a foundation for making informed decisions

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Course information

Assertiveness Skills Training Course Outline

Module 1: Introduction to Assertiveness Skills

Benefits of Being Assertive
Assertiveness and Conflicts
Conflict Resolution Model
Mode
What Does It Mean to Be Assertive?
Rules of Assertion
When to Be Assertive
Being Assertive in the Workplace

Module 2: Getting Your Point Across

Presenting Clear Messages
Ending Conversations
Gaining Confidence
Tools

Module 3: Dealing with Difficulty

Handling Difficult People and Situations
Art of Saying No
Managing Conflict and Moving Forward

Module 4: Emotional Intelligence

Managing Emotions
Dealing with Someone Else’s Emotions

Module 5: Handling Difficult Situations

Dealing with Difficult People and Situations
CLASS Technique
How to Keep Calm in Challenging Situations?
Breathing Exercises

Who should attend this Assertiveness Skills Training?

This Assertiveness Skills Course is designed to equip delegates with the skills and knowledge necessary to communicate assertively and effectively in various personal and professional situations. This training course can be beneficial to professionals, including:

Managers and Leaders
Customer Service Representatives
Sales Professionals
Project Managers
Educators and Trainers
Entrepreneurs and Business Owners
Healthcare Professionals

Prerequisites of the Assertiveness Skills Training

There are no formal prerequisites for this Assertiveness Skills Course. However, basic communication skills and self-confidence would be beneficial for the delegates.

Assertiveness Skills Training Course Overview

Assertiveness is a critical aspect of effective Communication Skills, playing a key role in both personal and professional interactions. This course offers a comprehensive exploration of assertive communication, teaching delegates how to express themselves confidently and respectfully. Understanding the balance between passive and aggressive communication is crucial in today’s diverse and dynamic work environments.

Professionals across all sectors can benefit from mastering assertiveness. Especially beneficial for team leaders, managers, and customer-facing roles, this training empowers individuals to communicate their needs and opinions clearly and constructively. Mastering assertiveness is pivotal for those aiming to lead, negotiate, and collaborate effectively, enhancing both workplace relationships and productivity.

The Knowledge Academy’s 1-day course provides practical strategies and tools to apply assertiveness in various scenarios. Delegates will learn to identify their communication style, handle conflicts with poise, and assert themselves in challenging situations. This training is an excellent opportunity to refine one’s communication skills, leading to more effective and positive interactions at work.

Course Objectives

To understand the principles of assertive communication and its importance
To distinguish between assertive, aggressive, and passive communication styles
To develop techniques for expressing opinions and needs assertively
To enhance conflict resolution skills through assertiveness
To build confidence in handling challenging conversations
To apply assertive communication in professional and personal contexts

Upon completing this course, delegates will possess enhanced communication skills, enabling them to navigate various interpersonal scenarios with greater confidence and effectiveness. They will leave better equipped to foster positive relationships and create a more collaborative and respectful work environment.

What’s included in this Assertiveness Skills Training?

World-Class Training Sessions from Experienced Instructors
Assertiveness Skills Certificate
Digital Delegate Pack

Why choose us

Our Cambridge venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Cambridge is a university city located in Cambridgeshire in East Anglia, England. It is around 50 miles away from London and boasts a population of around 120,000 people. Cambridge has a centre for technological advancement known as the Silicon Fen which produces products to aid the software and bioscience industries. These start-up companies are usually sprung direct from the Cambridge University as over 40% of the workforce have a qualification in higher education, more than twice the amount of the national average. Cambridge is home to the Cambridge Biomedical Campus which is at the cutting edge of biomedical research.

The most famous aspect of Cambridge is its university which was founded in 1209 and is ranked to be amongst the five top universities in the world. The university was founded by scholars who left the University of Oxford. The two universities are ancient and some of the oldest English-speaking schools in existence and are jointly referred to as ‘Oxbridge’ as they are so similar. Currently, around 18,000 students are enrolled in the university.

The University of Cambridge is formed from 31 constituent colleges with over one hundred academic departments which are organised into six schools. The buildings for the university are spread throughout the town and most form some sort of historical or architectural importance. The colleges self-govern and are all integral and important parts of the university.

The university operates around eight art, culture and scientific centres, including the botanic garden and the Fitzwilliam Museum. The libraries of the University of Cambridge have around 15 million books. The main subjects taught at this university are arts and sciences but has a strong history in the sector of applied mathematics and mathematical physics. Until the mid-19^th century, a pass in an examination in mathematics was once compulsory for all students.

Notable alumni from the University of Cambridge include Charles Darwin, Stephen Hawking, Isaac Newton and fifteen British Prime Ministers.

Popular searched areas in and around Cambridge include:-

Abington
Barrington
Barton
Cambourne
Caxton
Chesterton
Cottenham
Duxford
Foxton
Grantchester
Hardwick
Kingston
Linton
Milton
Newton
Over
Reach
Stapleford
Waterbeach
West Wickham

Address

Cambridge

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Assertiveness Skills Training in Cambridge. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Assertiveness Skills Training in Cambridge, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Assertiveness Skills Training in Cambridge. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Assertiveness Skills Training in Cambridge sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

The course is very engaging and everyone was really friendly thoroughly enjoyed it and think it already helped me. Francesca is credit to the company.

Sue Ellis

Very likely

Maria

Vishnu Menon was a great instructor! I really enjoyed the course and I would highly recommend this to everyone. No matter what career roles you are in this course still applies to you in some way. to help with everyday experiences.

Candy Newman

Assertiveness Skills Training in Cambridge FAQs

What is Assertiveness?

Assertiveness is the ability to express one's feelings, beliefs, and needs directly and respectfully, without infringing on the rights of others. It's a balanced communication style that avoids passive or aggressive behaviours.

What is Assertiveness Skills Training?

This Assertiveness Skills Certification training teaches individuals how to express their thoughts, feelings, and needs confidently and respectfully, enhancing personal and professional interactions.

What are the benefits of taking this Assertiveness Training Course?

Taking this Assertiveness Course enhances your communication skills, boosts self-confidence, and helps you set clear boundaries, leading to more effective personal and professional relationships.

What is the importance of Assertive communication in the workplace?

Assertive communication is crucial in the workplace as it contributes to a clear and straightforward expression of needs and ideas, aids in conflict resolution, helps in professional development, and maintains an atmosphere of respect among colleagues.

Are there any pre-requisites for taking this Assertiveness Skills Training Course?

There are no formal prerequisites for this Assertiveness Training Course. However, basic communication skills and self-confidence would be beneficial for the delegates.

What are the objectives of this Assertiveness Skills Course?

The objectives of this training are to help you communicate confidently and effectively, and to develop techniques for setting boundaries and handling difficult situations with ease.

How long does it take to develop Assertiveness skills through training?

Developing Assertiveness skills can take a few weeks to several months, depending on the training intensity and individual practice. With The Knowledge Academy’s concise yet comprehensive course, you can learn the fundamentals of Assertiveness in just 1 day.

What is the difference between assertiveness and aggressiveness?

Assertiveness is expressing oneself confidently and respectfully, while aggressiveness involves expressing oneself in a forceful and disrespectful manner.

How can this Assertiveness Training improve communication skills?

This training improves communication by teaching clear, respectful expression, active listening, and the ability to set boundaries, leading to more effective and positive interactions.

Who needs this Assertiveness Skills Training?

This Assertiveness Training Course is beneficial for individuals across various professions and industries who aim to communicate effectively, express their needs confidently, and navigate interpersonal interactions with clarity and respect.

What are the techniques used in Assertiveness Training Course?

There are a variety of techniques that can be used in this training. Some of the most common techniques in this training includes role-playing exercises, group discussions, individual exercises, case studies, and more.

What are the career options after completing the Assertiveness Skills Course?

After completing this Assertiveness Training, individuals can pursue careers in leadership roles, conflict resolution, or communication consulting. They may also find opportunities in human resources or coaching to help others develop assertiveness.

What will I learn in this Assertiveness Skills Certification Course?

Delegates in the Assertiveness Training Course will gain insights into the significance of cultivating assertiveness, understanding the appropriate timing and methods for expressing assertiveness, effective communication, handling challenging situations and individuals, managing emotions, and other relevant topics.

Will I get any certificate after completing this Assertiveness Training?

Yes, upon successful completion of the Assertiveness Course, delegates will receive the Assertiveness Skills Certificate.

Why choose The Knowledge Academy in Cambridge over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Assertiveness Training Course.

What is the cost/training fees for Assertiveness Skills Training in Cambridge?

The training fees for Assertiveness Skills Trainingin Cambridge starts from £995

Which is the best training institute/provider of Assertiveness Skills Training in Cambridge?

The Knowledge Academy is the Leading global training provider for Assertiveness Skills Training.

What are the best Communication Skills Course courses in Cambridge?

Please see our Communication Skills Course courses available in Cambridge

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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