Course information

Employee Relations Training Course Outline

Module 1: Introduction to Employee Relations

  • Overview of Employee Relations
  • Importance of Positive Employee Relations
  • Key Concepts and Definitions
  • Historical Context and Evolution

Module 2: Legal Aspects of Employee Relations

  • Employment Law Basics
  • Employee Rights and Employer Responsibilities
  • Anti-Discrimination Laws
  • Labor Relations and Collective Bargaining
  • Handling Legal Disputes and Compliance Issues

Module 3: Communication Skills for Effective Employee Relations

  • Principles of Effective Communication
  • Active Listening Techniques
  • Conflict Resolution and Mediation
  • Building Trust and Transparency
  • Communication Channels and Strategies

Module 4: Managing Employee Performance

  • Setting Clear Expectations and Goals
  • Providing Constructive Feedback
  • Conducting Performance Appraisals
  • Addressing Performance Issues
  • Recognising and Rewarding Employee Contributions

Module 5: Employee Engagement and Motivation

  • Understanding Employee Engagement
  • Strategies to Boost Engagement
  • Creating a Positive Work Environment
  • Employee Recognition Programmes
  • Motivation Theories and Practices

Module 6: Handling Grievances and Disciplinary Actions

  • Grievance Handling Procedures
  • Investigating Employee Complaints
  • Disciplinary Action Guidelines
  • Progressive Discipline Process
  • Documentation and Record-Keeping

Module 7: Promoting Diversity and Inclusion

  • Understanding Diversity and Inclusion
  • Benefits of a Diverse Workforce
  • Implementing Inclusive Policies
  • Training for Diversity Awareness
  • Measuring Diversity and Inclusion Outcomes

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Who should attend this Employee Relations Training?

This Employee Relations Course is ideal for anyone involved in managing workplace dynamics, resolving conflicts, enhancing employee engagement, and fostering a positive work environment. Following are the professionals who can benefit from attending this Employee Relations Certification Course:

  • Human Resources Managers
  • Team Leaders
  • Department Heads
  • Employee Relations Specialists
  • Workplace Mediators
  • Organisational Development Consultants
  • Employee Engagement Coordinators
  • Training and Development Managers

Prerequisites of this Employee Relations Training

There are no formal prerequisites for taking this Employee Relations Course.

Employee Relations Training Course Overview

Employee Relations is a crucial aspect of Human Resource Management, focusing on the relationship between employers and employees. This training is vital for fostering a positive work environment, enhancing job satisfaction, and ensuring compliance with employment laws. Understanding and managing employee relations effectively can lead to increased productivity and reduced workplace conflicts.

Proficiency in Employee Relations is essential for HR Professionals, Managers, and Team Leaders. Mastering this subject enables professionals to handle disputes, manage performance issues, and create a harmonious workplace. It is particularly important for those aiming to improve organisational culture and employee engagement, ensuring a motivated and cohesive workforce.

The Knowledge Academy’s 1-day Employee Relations Training Course provides delegates with practical tools and strategies to manage employee relations effectively. Through interactive sessions, case studies, and role-playing exercises, participants will gain hands-on experience in handling real-world scenarios. This training will equip delegates with the skills needed to address conflicts, improve communication, and implement best practices in employee relations.

Course Objectives

  • To understand the fundamentals of employee relations
  • To identify the key factors influencing employee relations
  • To learn effective conflict resolution techniques
  • To enhance communication skills for better workplace interactions
  • To implement strategies for improving employee engagement
  • To develop policies that promote a positive work environment

After completing this Employee Relations Course, delegates will receive a certification, demonstrating their expertise in employee relations. This Employee Relations Certification will enhance their professional credibility and open up new opportunities for career advancement within their organisations.

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What’s included in this Employee Relations Training?

  • World-Class Training Sessions from Experienced Instructors
  • Employee Relations Certificate
  • Digital Delegate Pack

Why choose us

Our Glasgow venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Glasgow is the largest city in Scotland and is the third largest city in the UK. The population of Glasgow is around 600,000 inhabitants. Glasgow is now considered the largest seaport in Britain. Glasgow is well known for its higher education facilities and has four universities within 10 miles of the city centre. The four main universities in Glasgow are the University of Glasgow, University of Strathclyde, Glasgow Caledonian University and University of the West of Scotland. There are also a few colleges and higher education facilities in Glasgow such as; the City of Glasgow College, Glasgow Clyde College and Glasgow Kelvin College.

The Higher education facilities include Jordanhill Teacher Training College, Royal Conservatoire of Scotland and Glasgow School of Art. The University of Glasgow is the fourth oldest University in the UK. It was founded in 1451. Glasgow originally only educated wealthy students but has however become a pioneer in higher education. Glasgow offered studies to the wealthy in Law, Medicine, Civil Servicing, Teaching and Church Studies. The University of Glasgow currently offers degrees in Arts, Humanities, Modern Languages, Sciences, Medicine, Veterinary Medicine, Engineering and Social Sciences. The University of Glasgow had some notable alumni such as Lady Hazel Cosgrove who became the first woman to be appointed as a permanent seat as a judge in the Court of Session. The University of Strathclyde is another major university in Glasgow. It was established in 1796 and is the third largest university in Scotland with around 20,000 students in attendance. The University offers various degrees in areas such as Engineering, Architecture, Chemistry, Mathematics, Physics, Education, Law, Psychology and Economics.

The University of Strathclyde also has many notable alumni and academics such as Jim McColl who is the richest man in Scotland, Henry Faulds who founded fingerprint identification and John Logie Baird who invented the world’s first working television. The Glasgow Caledonian University is another university located in Glasgow. It has roots tracing back to 1875 but was formally established in 1993. Glasgow Caledonian has around 18,000 students in attendance and is one of Scotland’s Largest Universities. Glasgow Caledonian is ranked among the UK’s top 10 universities. Glasgow Caledonian has many notable alumni, such as Gordon Brown and Neil Buchanan. 

Popular searched areas in and around Glasgow include:-

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Address

Glasgow

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Employee Relations Training Course in Glasgow. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Employee Relations Training Course in Glasgow, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Employee Relations Training Course in Glasgow. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Employee Relations Training Course in Glasgow sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Employee Relations Training Course in Glasgow FAQs

The course focuses on managing employee relationships, resolving workplace conflicts, and fostering a positive work environment.
This course is ideal for HR Professionals, Managers, and anyone involved in handling employee relations within an organisation.
Yes, participants will receive an Employee Relations Certification upon successful completion of the course.
Completing this Employee Relations Course can improve your skills in managing employee relations, making you more effective in resolving conflicts and enhancing workplace culture.
Delegates can pursue roles such as Employee Relations Specialist, HR Manager, Labor Relations Consultant, or Workplace Mediator after completing the Employee Relations Training Course.
The training fees for Employee Relations Training certification in Glasgow starts from £1295
The Knowledge Academy is the Leading global training provider for Employee Relations Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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