Course information

Employee Relations Training Course Outline

Module 1: Introduction to Employee Relations

  • Overview of Employee Relations
  • Importance of Positive Employee Relations
  • Key Concepts and Definitions
  • Historical Context and Evolution

Module 2: Legal Aspects of Employee Relations

  • Employment Law Basics
  • Employee Rights and Employer Responsibilities
  • Anti-Discrimination Laws
  • Labor Relations and Collective Bargaining
  • Handling Legal Disputes and Compliance Issues

Module 3: Communication Skills for Effective Employee Relations

  • Principles of Effective Communication
  • Active Listening Techniques
  • Conflict Resolution and Mediation
  • Building Trust and Transparency
  • Communication Channels and Strategies

Module 4: Managing Employee Performance

  • Setting Clear Expectations and Goals
  • Providing Constructive Feedback
  • Conducting Performance Appraisals
  • Addressing Performance Issues
  • Recognising and Rewarding Employee Contributions

Module 5: Employee Engagement and Motivation

  • Understanding Employee Engagement
  • Strategies to Boost Engagement
  • Creating a Positive Work Environment
  • Employee Recognition Programmes
  • Motivation Theories and Practices

Module 6: Handling Grievances and Disciplinary Actions

  • Grievance Handling Procedures
  • Investigating Employee Complaints
  • Disciplinary Action Guidelines
  • Progressive Discipline Process
  • Documentation and Record-Keeping

Module 7: Promoting Diversity and Inclusion

  • Understanding Diversity and Inclusion
  • Benefits of a Diverse Workforce
  • Implementing Inclusive Policies
  • Training for Diversity Awareness
  • Measuring Diversity and Inclusion Outcomes

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Who should attend this Employee Relations Training?

This Employee Relations Course is ideal for anyone involved in managing workplace dynamics, resolving conflicts, enhancing employee engagement, and fostering a positive work environment. Following are the professionals who can benefit from attending this Employee Relations Certification Course:

  • Human Resources Managers
  • Team Leaders
  • Department Heads
  • Employee Relations Specialists
  • Workplace Mediators
  • Organisational Development Consultants
  • Employee Engagement Coordinators
  • Training and Development Managers

Prerequisites of this Employee Relations Training

There are no formal prerequisites for taking this Employee Relations Course.

Employee Relations Training Course Overview

Employee Relations is a crucial aspect of Human Resource Management, focusing on the relationship between employers and employees. This training is vital for fostering a positive work environment, enhancing job satisfaction, and ensuring compliance with employment laws. Understanding and managing employee relations effectively can lead to increased productivity and reduced workplace conflicts.

Proficiency in Employee Relations is essential for HR Professionals, Managers, and Team Leaders. Mastering this subject enables professionals to handle disputes, manage performance issues, and create a harmonious workplace. It is particularly important for those aiming to improve organisational culture and employee engagement, ensuring a motivated and cohesive workforce.

The Knowledge Academy’s 1-day Employee Relations Training Course provides delegates with practical tools and strategies to manage employee relations effectively. Through interactive sessions, case studies, and role-playing exercises, participants will gain hands-on experience in handling real-world scenarios. This training will equip delegates with the skills needed to address conflicts, improve communication, and implement best practices in employee relations.

Course Objectives

  • To understand the fundamentals of employee relations
  • To identify the key factors influencing employee relations
  • To learn effective conflict resolution techniques
  • To enhance communication skills for better workplace interactions
  • To implement strategies for improving employee engagement
  • To develop policies that promote a positive work environment

After completing this Employee Relations Course, delegates will receive a certification, demonstrating their expertise in employee relations. This Employee Relations Certification will enhance their professional credibility and open up new opportunities for career advancement within their organisations.

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What’s included in this Employee Relations Training?

  • World-Class Training Sessions from Experienced Instructors
  • Employee Relations Certificate
  • Digital Delegate Pack

Why choose us

Our Milton Keynes venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Milton Keynes is a large town located in Buckinghamshire, England. It is in the centre of the Borough of Milton Keynes and is located about 45 miles (72 km) north-west of London. Milton Keynes currently has an estimated population of over 200,000 residents inhabiting the city; it increased from 53,000 in 1961. Schools in Milton Keynes follow the British educational Tripartite System which is divided into three levels: Primary School, Secondary Schools and Higher Education. The education in Milton Keynes is compulsory for children up until they are 16 years old. The city offers over 80 state schools which are Comprehensive School including Stantonbury Campus and Denbigh School, as well as Grammar Schools. The city also includes Private Schools, Webber Independent School, which is a mixes school for children from the ages of 3 to 18 years old, and the Milton Keynes Preparatory School which is also a mixed schools forma age 2 ½ years old to 11 years old. Milton Keynes also offers Special Schools and Alternative Schools for children living in the city including The Redway School and White Spire School. There are four independent Primary and Preparatory Schools including: Broughton Manor Preparatory School, Walton Pre Preparatory School, Milton Keynes Preparatory School, and the Grove School.

Popular searched areas in and around Milton Keynes include:-

  • Bletchley
  • Brooklands
  • Broughton
  • Kingston
  • Loughton
  • Middleton
  • Nash
  • Northfield
  • Salford
  • Simpson
  • Springfield
  • Stonebridge
  • Stony Stratford
  • Thornton
  • Walnut Tree
  • Walton
  • Walton Hall
  • Woburn
  • Wolverton

Milton Keynes is home to The Open University's (OU) headquarters which is situated in the Walton Hall district. It is a public university and was established in 1969 and has nearly 170,000 students; with 156,000 undertaking their undergraduate degrees and 11,000 doing their postgraduates. The Open University has study off-campuses based all over the UK and all over the world. There are many notable current and former academics including astronomer Jocelyn Bell Burnell, editor of Red Pepper magazine Hilary Wainwright, discourse analyst, social psychologist Margaret Wetherell, and space scientist John Zarnecki. Open University's (OU) also has over two million alumni that attended the university. Milton Keynes is notable for its world-famous architect Sir Norman Foster in designing the city as well as the Foster's Beanhill housing scheme.

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Address

Milton Keynes

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Employee Relations Training Course in Milton Keynes. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Employee Relations Training Course in Milton Keynes, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Employee Relations Training Course in Milton Keynes. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Employee Relations Training Course in Milton Keynes sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Employee Relations Training Course in Milton Keynes FAQs

The course focuses on managing employee relationships, resolving workplace conflicts, and fostering a positive work environment.
This course is ideal for HR Professionals, Managers, and anyone involved in handling employee relations within an organisation.
Yes, participants will receive an Employee Relations Certification upon successful completion of the course.
Completing this Employee Relations Course can improve your skills in managing employee relations, making you more effective in resolving conflicts and enhancing workplace culture.
Delegates can pursue roles such as Employee Relations Specialist, HR Manager, Labor Relations Consultant, or Workplace Mediator after completing the Employee Relations Training Course.
The training fees for Employee Relations Training certification in Milton Keynes starts from £1295
The Knowledge Academy is the Leading global training provider for Employee Relations Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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