ILM Level 3 Certificate In Effective Coaching And Mentoring in Exeter

ILM Level 3 Certificate in Coaching and Mentoring Training Course Outline

Total Credit Value – 16

Guided Learning Hours – 35

Unit 8578-300: Understanding Good Practice in Workplace Coaching

Credit Value – 3 

Guided Learning Hours – 9 

Module 1: Understand Effective Coaching Within an Organisational Context

• Describe the Purpose of Effective Coaching Within an Organisational Context
• Explain the Role and Responsibilities of an Effective Coach
• Identify the Skills, Knowledge and Behaviours Required of an Effective Coach
• Identify How to Overcome Potential Barriers to Coaching

Module 2: Understand the Importance of Effective and Ethical Contracting in Coaching

• Identify Methods to Initiate a Productive Working Relationship with an Individual
• Explain the Rationale for and Process of Contracting in Coaching
• Describe what Represents Safe and Ethical Practice in Coaching

Module 3: Understand the Process of Effective Coaching Within their Own Workplace

• Explain How to Manage a Coaching Process Using a GROW, and ACHIEVE Coaching Model
• Using TGROW Model to Solve Problems
• Describe a Range of Coaching Tools or Techniques That can be Used to Identify Preferences and Agree Goals or Outcomes to Facilitate the Coaching Process
• Explain Methods for Monitoring and Reviewing Progress Towards Goals

Module 4: Understand the Role of Recording, Reflection and Supervision in Coaching Within their Own Practice or other Contexts

• Explain the Purpose of Coaching Records for Coach and Coached
• Justify the Importance of Reflective Practice and Supervision within a Coaching Context

Unit 8578-301: Understanding Good Practice in Workplace Mentoring

Credit Value – 3 

Guided Learning Hours – 9 

Module 5: Understand Effective Mentoring Within an Organisational Context

• Describe the Purpose of Effective Mentoring Within an Organisational Context
• Explain the Roles and Responsibilities of an Effective Mentor
• Identify the Skills, Knowledge and Behaviours Required of an Effective Mentor
• Identify How to Overcome Potential Barriers to Mentoring
• Module 6: Understand the Importance of Effective and Ethical Contracting in Mentoring
• Identify Methods to Initiate a Productive Working Relationship with an Individual
• Explain the Rationale for and Process of Contracting in Mentoring
• Describe What Represents Safe and Ethical Practice in Mentoring?

Module 6: Understand the Process of Effective Mentoring Within their Own Workplace

• Explain how to Manage a Mentoring Process Using a GROW, ACHIEVE, TELL/SHOW/DO Model
• Describe a Range of Mentoring Tools or Techniques that can be Used to Identify Preferences and Agree Goals or Outcomes to Facilitate the Mentoring Process
• Explain Methods for Monitoring and Reviewing Progress Towards Goals

Module 7: Role of Recording, Reflection, and Supervision in Mentoring Within their Own Practice or other Contexts

• Mentoring Records
• Importance of Reflective Practice
• Supervision Within a Mentoring Context

Unit 8578-302: Undertaking an Extended Period of Coaching in the Workplace

Credit Value – 3 

Guided Learning Hours – 9 

Module 8: Plan and Organise a Minimum of 12 hours of Effective Coaching with a Maximum of Two Individuals

• Produce a Plan for Effective Coaching to Take Place for 12 hours
• Goals and/or Outcomes Relevant to the Context of Individual(s) Being Coached
• Agree an Appropriate and Confidential Contract with Individual(s) and other Stakeholders

Module 9: Undertake and Record a Minimum of 12 hours of Effective Coaching with a Maximum of Two Individuals

• Coaching Assessment Tools
• Grow Model of Coaching and Modelling
• Knowledge Skills and Behaviour of an Effective Coach
• How do you record a coaching session?

Module 10: Gather Evidence of Ongoing Review of their Own Coaching Practice

• Reflect on Each Session and Identify Key Learning to Support Continuous Professional Development
• Gather Ongoing Feedback on Effectiveness of their Coaching for Each Session and Show Evidence of this
• Review and Evidence Own Ability to Use Effective Communication Skills, Including Questioning, Listening and Giving Feedback to Facilitate Coaching Practice
• Summarise the Outcomes of Ongoing Supervision for a Minimum of 2 Sessions of Effective Coaching to Improve Practice

Unit 8578-303: Reflecting on Workplace Coaching Skills

Credit Value – 3 

Guided Learning Hours – 8

Module 11: Be Able to Review the Effectiveness of Their Coaching Practice

• Examine the Effectiveness of Their Own Coaching Practice
• Identify Own Strengths and Areas for Improvement

Module 12: Be Able to Plan for Their Own Development in Coaching

• Review Own Coaching Ability to Identify Future Development Plan
• Produce a Relevant Development Plan