Course information

ILM Level 3 Certificate in Coaching and Mentoring Training Course Outline

Total Credit Value – 16

Guided Learning Hours – 35

Unit 8578-300: Understanding Good Practice in Workplace Coaching

Credit Value – 3 

Guided Learning Hours – 9 

Module 1: Understand Effective Coaching Within an Organisational Context

  • Describe the Purpose of Effective Coaching Within an Organisational Context
  • Explain the Role and Responsibilities of an Effective Coach
  • Identify the Skills, Knowledge and Behaviours Required of an Effective Coach
  • Identify How to Overcome Potential Barriers to Coaching

Module 2: Understand the Importance of Effective and Ethical Contracting in Coaching

  • Identify Methods to Initiate a Productive Working Relationship with an Individual
  • Explain the Rationale for and Process of Contracting in Coaching
  • Describe what Represents Safe and Ethical Practice in Coaching

Module 3: Understand the Process of Effective Coaching Within their Own Workplace

  • Explain How to Manage a Coaching Process Using a GROW, and ACHIEVE Coaching Model
  • Using TGROW Model to Solve Problems
  • Describe a Range of Coaching Tools or Techniques That can be Used to Identify Preferences and Agree Goals or Outcomes to Facilitate the Coaching Process
  • Explain Methods for Monitoring and Reviewing Progress Towards Goals

Module 4: Understand the Role of Recording, Reflection and Supervision in Coaching Within their Own Practice or other Contexts

  • Explain the Purpose of Coaching Records for Coach and Coached
  • Justify the Importance of Reflective Practice and Supervision within a Coaching Context

Unit 8578-301: Understanding Good Practice in Workplace Mentoring

Credit Value – 3 

Guided Learning Hours – 9 

Module 5: Understand Effective Mentoring Within an Organisational Context

  • Describe the Purpose of Effective Mentoring Within an Organisational Context
  • Explain the Roles and Responsibilities of an Effective Mentor
  • Identify the Skills, Knowledge and Behaviours Required of an Effective Mentor
  • Identify How to Overcome Potential Barriers to Mentoring
  • Module 6: Understand the Importance of Effective and Ethical Contracting in Mentoring
  • Identify Methods to Initiate a Productive Working Relationship with an Individual
  • Explain the Rationale for and Process of Contracting in Mentoring
  • Describe What Represents Safe and Ethical Practice in Mentoring?

Module 6: Understand the Process of Effective Mentoring Within their Own Workplace

  • Explain how to Manage a Mentoring Process Using a GROW, ACHIEVE, TELL/SHOW/DO Model
  • Describe a Range of Mentoring Tools or Techniques that can be Used to Identify Preferences and Agree Goals or Outcomes to Facilitate the Mentoring Process
  • Explain Methods for Monitoring and Reviewing Progress Towards Goals

Module 7: Role of Recording, Reflection, and Supervision in Mentoring Within their Own Practice or other Contexts

  • Mentoring Records
  • Importance of Reflective Practice
  • Supervision Within a Mentoring Context

Unit 8578-302: Undertaking an Extended Period of Coaching in the Workplace

Credit Value – 3 

Guided Learning Hours – 9 

Module 8: Plan and Organise a Minimum of 12 hours of Effective Coaching with a Maximum of Two Individuals

  • Produce a Plan for Effective Coaching to Take Place for 12 hours
  • Goals and/or Outcomes Relevant to the Context of Individual(s) Being Coached
  • Agree an Appropriate and Confidential Contract with Individual(s) and other Stakeholders

Module 9: Undertake and Record a Minimum of 12 hours of Effective Coaching with a Maximum of Two Individuals

  • Coaching Assessment Tools
  • Grow Model of Coaching and Modelling
  • Knowledge Skills and Behaviour of an Effective Coach
  • How do you record a coaching session?

Module 10: Gather Evidence of Ongoing Review of their Own Coaching Practice

  • Reflect on Each Session and Identify Key Learning to Support Continuous Professional Development
  • Gather Ongoing Feedback on Effectiveness of their Coaching for Each Session and Show Evidence of this
  • Review and Evidence Own Ability to Use Effective Communication Skills, Including Questioning, Listening and Giving Feedback to Facilitate Coaching Practice
  • Summarise the Outcomes of Ongoing Supervision for a Minimum of 2 Sessions of Effective Coaching to Improve Practice

Unit 8578-303: Reflecting on Workplace Coaching Skills

Credit Value – 3 

Guided Learning Hours – 8

Module 11: Be Able to Review the Effectiveness of Their Coaching Practice

  • Examine the Effectiveness of Their Own Coaching Practice
  • Identify Own Strengths and Areas for Improvement

Module 12: Be Able to Plan for Their Own Development in Coaching

  • Review Own Coaching Ability to Identify Future Development Plan
  • Produce a Relevant Development Plan

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Who should attend this ILM Level 3 Certificate in Effective Coaching and Mentoring Course? 

This ILM Level 3 Certificate in Effective Coaching and Mentoring Course is ideal for those seeking to develop coaching and mentoring skills, enhance team performance, and support professional growth within their organisation. This course can be beneficial for a wide range of professionals, including: 

  • Team Leaders 
  • Supervisors 
  • Project Managers 
  • HR Professionals 
  • Learning and Development Coordinators 
  • Department Heads 
  • Employee Relations Specialists 
  • Organisational Development Officers 

Prerequisites of this ILM Level 3 Certificate in Effective Coaching and Mentoring Course 

There are no formal prerequisites for this course. However, it is beneficial if delegates have some experience in a supervisory or managerial role where mentoring could be applied.   

ILM Level 3 Certificate in Effective Coaching and Mentoring Course Overview

The ILM Level 3 Certificate in Effective Coaching and Mentoring is designed to provide delegates with a solid foundation in coaching and mentoring practices. This course is relevant for those looking to enhance their leadership capabilities, develop essential coaching skills, and drive positive organisational changes. Whether you're an aspiring leader or a seasoned professional, this certification will empower you to support others' growth and success.

Proficiency in Coaching and Mentoring is critical as it enhances communication, fosters development, and drives performance. This course is ideal for Managers, Team Leaders, and HR Professionals aiming to cultivate a coaching culture within their teams. Mastering these skills will enable you to effectively guide and mentor colleagues, helping them reach their full potential.

This 2-days training offered by The Knowledge Academy equips delegates with practical tools and techniques for applying coaching and mentoring principles in real-world scenarios. Through interactive sessions and expert guidance, delegates will gain the confidence to implement effective coaching strategies and create a supportive mentoring environment within their organisations.

Course Objectives

  • To understand the role and responsibilities of an effective coach or mentor
  • To develop essential coaching and mentoring skills
  • To create a conducive environment for practical coaching sessions
  • To establish clear goals and objectives for coaching and mentoring
  • To utilise active listening and questioning techniques
  • To provide constructive feedback to mentees

Upon completing the course, delegates will receive an ILM Level 3 Certificate, affirming their proficiency in coaching and mentoring and enabling them to apply these skills to foster growth and development within their organisations.

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What's included in this ILM Level 3 Certificate in Effective Coaching and Mentoring Course? 

  • ILM Level 3 Certificate in Effective Coaching Assessment 
  • ILM Level 3 Certificate in Effective Mentoring Assessment 
  • World-Class Training Sessions from Experienced Instructors 
  • ILM Level 3 Certificate in Effective Coaching Certificate 
  • ILM Level 3 Certificate in Effective Mentoring Certificate  
  • Digital Delegate Pack 

ILM Level 3 Certificate in Effective Coaching and Mentoring Assessment Information 

  • You will complete one assessment for each unit you study, consisting of short questions and written tasks.  
  • You will submit these online and they will be marked by your ILM tutor. 

Why choose us

Our Stoke-on-Trent venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

The city of Stoke-on-Trent is located in the county of Staffordshire in the West Midlands of England. Stoke-on-Trent town has an approximate population of 469,000 residents. The city is the home of the pottery industry and is a centre for service industries and distribution centres. The unemployment rate for Stoke-on-Trent currently stands at just over 5%. This is dramatically lower in comparison to the national average unemployment rate which currently stands at 7.6%. Staffordshire is home to the Staffordshire University and currently has just fewer than 20,000 students enrolled and over 1,300 academic staff. Stoke-on-Trent College has up to 17,000 students per year and runs a variety of courses from Basic English to foundation degree courses.  The city currently has 14 secondary schools and over 60 primary schools, as well as other private schools and special schools.

Nearby Locations:

  • Norton
  • Waterfall
  • Dresden
  • Stanley
  • Cotton
  • Alton
  • Leigh
  • Cheadle
  • Milton
  • Beech
  • Fenton
  • Fulford
  • Kingsley
  • Tunstall
  • Hanley
  • Cresswell
  • Burslem
  • Alsager
  • Audley
  • Biddulph

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Address

Stoke-on-Trent

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ILM Level 3 Certificate In Effective Coaching And Mentoring in Stoke-on-Trent. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ILM Level 3 Certificate In Effective Coaching And Mentoring in Stoke-on-Trent, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ILM Level 3 Certificate In Effective Coaching And Mentoring in Stoke-on-Trent. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ILM Level 3 Certificate In Effective Coaching And Mentoring in Stoke-on-Trent sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ILM Level 3 Certificate In Effective Coaching And Mentoring in Stoke-on-Trent FAQs

The ILM Level 3 Certificate in Effective Coaching and Mentoring Certification is ideal for delegates seeking to develop mentoring skills, including new mentors, aspiring leaders, and those looking to enhance their ability to guide and support others in a professional setting.
During the ILM Level 3 Certificate in Effective Coaching and Mentoring Certification, you'll gain practical skills to mentor effectively, enhance communication, and support mentee development. You'll also learn to apply mentoring principles within organisational contexts, fostering growth and positive outcomes.
The course is designed as a 2-days training, offering intensive, hands-on learning to equip you with practical mentoring skills.
No prior mentoring experience is required. The course is suitable for both beginners and those looking to enhance their existing mentoring skills.
Yes, after completing ILM Level 3 Certificate in Effective Coaching and Mentoring Training Course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
Completing this training enhances your leadership and communication skills, positions you as a valuable mentor within your organisation, and increases your prospects for career advancement in various mentoring and management roles.
The Knowledge Academy in Stoke-on-Trent stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this ILM Level 3 Certificate in Effective Coaching and Mentoring Online Course.
Completing the ILM Level 3 Certificate in Effective Coaching and Mentoring Training opens doors to roles such as Team Leader, Mentor, and Coach, enhancing your leadership skills and positioning you for career growth within coaching and mentoring professions.
Completing the ILM Level 3 Certificate in Effective Coaching and Mentoring Certification can lead to an average salary of around £30,000 to £45,000 annually, depending on experience and industry, providing a solid foundation for career growth.
ILM Level 3 Certificate in Effective Coaching and Mentoring Training Course enhances your ability to support personal development, improves leadership skills, and boosts career opportunities in coaching and mentoring roles across various sectors.
To register for ILM Level 3 Certificate in Effective Coaching and Mentoring Training, visit The Knowledge Academy's website, navigate to the course page, and click on the registration button. Fill in the required details, select your preferred schedule, and complete the payment process.
Yes, you can access course materials from multiple devices, ensuring you have the flexibility to study anytime, anywhere, without restrictions. This convenience supports your learning journey, making it easy to stay on track.
The training fees for ILM Level 3 Certificate in Effective Coaching and Mentoringin Stoke-on-Trent starts from £2495
The Knowledge Academy is the Leading global training provider for ILM Level 3 Certificate in Effective Coaching and Mentoring.
Please see our ILM Level 3 courses available in Stoke-on-Trent
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

The Knowledge Academy is an Approved Centre for ILM

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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