ILM Level 4 Certificate In Leadership And Management - United Kingdom

ILM Level 4 Certificate in Leadership and Management Course Outline

Total Credit Value – 13

Guided Learning Hours – 19

Unit 8605-406: Developing Your Leadership Styles

Total Credit Value – 4

Guided Learning Hours – 10

Module 1: Understand the Outcomes of Effective Leadership

• Evaluate the Importance of Performance and Engagement with Followers in an Organisation
• Defining Leadership

Module 2: Be Able to Assess Own Leadership Styles

• Review Own Leadership Styles by Using a Diagnostic
• Assess the Effectiveness of Own Leadership Styles

Module 3: Understand the Implications of Own Leadership Styles for Self and for Leadership Within Own Organisation

• Impact of Changes in the Situation on the Effectiveness of the Adopted Style
• Leadership Profiling

Module 4: Be Able to Assess Own Leadership Behaviour, in Terms of the Factors Which Determine Effective Leadership

• Factors Which Impact on Leadership Effectiveness
• Assess Own Leadership Behaviour in Terms of These Factors

Module 5: Understand How to Develop Own Leadership Style and Effectiveness

• Produce an Action Plan for Developing Own Leadership Style and Effectiveness
• Benefits of Implementing the Action Plan
• How You Will Monitor and Evaluate the Action Plan?

Unit 8605-408: Management Communication

Credit Value – 4

Guided Learning Hours – 18

Module 6: Understand the Importance of Effective Communication in Management

• Importance of Effective Communication in Management
• Communication Process
• Relevance of the Communication Cycle for Effective Communication
• Importance of Selecting an Appropriate Tone and Language
• Importance of Level of Formality
• Effectiveness of Verbal and Written Communication Methods
• Evaluate Communication Skills as a Manager

Module 7: Be Able to Develop Effective Communication Skills as a Reflective Manager

• Developing Effective Communication Skills as a Reflective Manager
• Tools for Evaluating Communication Skills
• Importance of Feedback on Communication Skills
• Identifying Strengths and Areas for Improvement
• SWOT Analysis
• Personal Development Planning

Unit 8605-300: Solving Problems and Making Decisions

Total Credit Value – 2

Guided Learning Hours – 9

Module 8: Know How to Describe a Problem, Its Nature, Scope, and Impact

• Problem, Its Nature Scope, and Impact
• Ways to Recognise, Define, Investigate, and Analyse Problems
• Objective Setting in Relation to Problem
• Brainstorming, Problem Solving, and Creative Thinking Techniques

Module 9: Know How to Gather and Interpret Information to Solve a Problem

• Gather and Interpret Information to Identify Possible Solutions to a Problem
• Prepare a Summary of the Options Providing Facts and Evidence
• Difference Between Data and Information

Module 10: Know How to Evaluate Options to Make a Decision

• Importance of Adequate and Relevant Information for Effective Decision-Making
• Identification of What Information is Relevant to Specific Decisions
• Decision Making Techniques

Module 11: How to Plan, Monitor, and Review the Implementation and Communication of Decisions?

• Plan the Implementation and Communication of the Decision
• Monitoring and Review Techniques to Evaluate Outcomes

Unit 8605-303: Planning and Allocating Work

Total Credit Value – 2

Guided Learning Hours – 9

Module 12: Know How to Plan Work in the Workplace

• Identify Organisational Targets Relevant to the Team
• Set Smart Objectives for the Team to Achieve the Targets
• Use a Technique to Plan to Achieve the Objectives
• Explain How to Monitor and Control a Planned Activity

Module 13: Know How to Allocate Work to Team Members

• Identify Resources Required to Complete a Planned Activity
• How to Allocate Work to Team Members?
• How to Assess and Support Team Performance in Achieving Objectives?

Module 14: Understand How to Improve the Performance of a Team in Delivering to Plan

• Possible Cause of Variance from a Planned Activity
• How to Involve Team Members in Identifying Ways to Improve Performance to Meet Objectives?
• Techniques for Identifying Causes of Underperformance

Unit 8605-314: Understanding Discipline in the Workplace

Total Credit Value – 1

Guided Learning Hours – 5

Module 15: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace

• Legal Aspects of the Disciplinary Process
• Organisation’s Employment Policies and Procedures that Could Guide the Manager in Dealing with Disciplinary Issues

Module 16: Understand How to Monitor Discipline in the Workplace

• Purpose of Disciplinary Procedure
• Interpersonal Behaviour and Support Skills Required by a Manager to Monitor Discipline in the Workplace