Course information

ISO 22320 Training Course Outline

Module 1: Introduction to ISO 22320

  • Scope
  • Normative References
  • Terms and Definition

Module 2: Principles of ISO 22320

  • General
  • Ethics
  • Unity of Command
  • Working Together
  • All Hazards Approach
  • Risk Management
  • Preparedness
  • Information Sharing
  • Safety and Flexibility
  • Human and Cultural Factors
  • Continual Improvement

Module 3: Incident Management

  • Introduction
  • Incident Management Process
  • Incident Management Structure

Module 4: Working Together

  • General
  • Prerequisites for Achieving Coordination and Cooperation
  • Developing and Implementing Methods for Working Together

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Who should attend this ISO 22320 Training?

This ISO 22320 Training is designed for individuals and professionals involved in Emergency Management and Disaster Response. This international standard focuses on the organisation and management of emergency response operations. Following is the list of professionals who should consider attending this training:

  • Emergency Managers
  • Public Safety Officials
  • Disaster Response Teams
  • Government Officials
  • Healthcare Professionals
  • Risk Managers
  • Security and Safety Managers

Prerequisites of this ISO 22320 Training Course

There are no formal prerequisites for attending this ISO 22320 Training Course.

ISO 22320 Training Course Overview

ISO 22320 addresses Emergency Management, focusing on organisational resilience during incidents and crises. Its relevance lies in providing a structured framework for effective response, ensuring continuity, and minimising disruptions in the face of emergencies, thereby safeguarding lives, assets, and organisational functions.

Proficiency in ISO 22320 is crucial for Emergency Response Professionals, Crisis Managers, and individuals involved in Disaster Management. Mastery of this standard enables them to establish robust emergency response systems, enhance preparedness, and mitigate the impact of crises, which is vital for ensuring swift and effective response strategies.

The Knowledge Academy's 1-day Training immerses delegates in ISO 22320's principles, covering emergency response planning, crisis communication, and organisational resilience. Delegates gain insights into developing effective response strategies, implementing crisis communication plans, and bolstering organisational resilience, empowering them to navigate emergencies proficiently.

Course Objectives

  • To understand the principles of ISO 22320 for Emergency Management
  • To develop effective emergency response plans in compliance with ISO standards
  • To establish robust crisis communication strategies within organisations
  • To enhance organisational resilience in the face of crises and incidents
  • To ensure continuity of essential functions during emergencies
  • To mitigate disruptions and minimise the impact of incidents on administrative operations

Upon completing this ISO Course, delegates will possess comprehensive expertise in Emergency Management according to ISO 22320 standards. They'll be equipped to establish effective response plans, implement crisis communication strategies, and bolster organisational resilience.

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What's Included in this ISO 22320 Training Course?

  • ISO 22320 Training Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 22320 Certificate
  • Digital Delegate Pack

ISO 22320 Exam Information 

To achieve the ISO 22320 Training, candidates will need to sit for an examination. The exam format is as follows:  

  • Question Type: Multiple Choice  
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 50%, or 15/30 Marks  
  • Duration: 40 Minutes 

Why choose us

Our Chorley venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

The town of Chorley is located in the county of Lancashire in the North West of England. The town is around 8 miles North of Wigan, 11 miles North West of Bolton, and 20 miles North West of Manchester. Chorley town has an approximate population of 35,000 residents. The unemployment rate for Chorley currently stands at just under 4%. This is dramatically lower in comparison to the national average unemployment rate which currently stands at 7.6%. Chorley has a range of different primary schools as well as 6 secondary schools including Holy Cross Catholic High School, Albany Academy, and Bishop Rawstorne CE Academy. Lancashire College is based in Chorley; it is the headquarters of the Lancashire Adult Learning. Runshaw College has one of its three campuses in the Chorley town centre which specialises in hairdressing, beauty and holistics.

Nearby Locations include:

  • Andertons
  • Adlington
  • Buckshaw Village
  • Eccleston
  • Brindle
  • Charnock Richard
  • Euxton
  • Coppull
  • Whittle Le Woods
  • Clayton Le Woods
  • Anglezarke
  • Brinscall
  • Abbey Village
  • Withnell
  • Heskins
  • Wheelton
  • Heapey
  • Heath Charnock
  • Higher Wheelton
  • Grimeford Village

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Address

Chorley

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ISO Training | ISO 22320 Training in Chorley. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ISO Training | ISO 22320 Training in Chorley, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ISO Training | ISO 22320 Training in Chorley. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ISO Training | ISO 22320 Training in Chorley sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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ISO Training | ISO 22320 Training in Chorley FAQs

ISO, the International Organisation for Standardisation, develops globally recognised standards to ensure quality, safety, and efficiency across various industries, fostering consistency and best practices worldwide.
The ISO standard for incident management is ISO 22320, which provides guidelines for effective incident response, coordination, and communication to ensure a structured approach during emergencies and crises.
ISO 22320 is an international standard that provides guidelines for incident management, focusing on effective response coordination, information sharing, and decision-making. It aims to enhance preparedness, improve situational awareness, and ensure efficient management of incidents to minimise their impact.
ISO 22320 specifically focuses on incident response, providing a framework for effective coordination, communication, and decision-making during emergencies. Unlike other ISO standards, which may address broader aspects like business continuity (ISO 22301) or societal security (ISO 22300), ISO 22320 is uniquely tailored to operational response, ensuring structured and efficient management of incidents in real time.
The key components of ISO 22320 include clear command and control structures, effective information management systems, and robust coordination mechanisms. It emphasises situational awareness, resource allocation, and interoperable communication to ensure a systematic approach to managing incidents and emergencies.
Organisations can assess their compliance with ISO 22320 by conducting regular audits, reviewing incident management policies and procedures, performing gap analyses, and simulating emergency scenarios to evaluate response effectiveness.
Implementing ISO 22320 enhances an organisation’s incident response capabilities, improves coordination and communication during emergencies, ensures efficient resource management, and fosters stakeholder confidence by demonstrating preparedness and commitment to effective crisis management.
There are no formal prerequisites for attending this course.
This training course is ideal for emergency managers, incident response teams, business continuity professionals, security personnel, and organisational leaders responsible for crisis management and emergency preparedness.
In this training course, you will learn about the principles of incident management, effective coordination strategies, establishing command structures, ensuring clear communication, and improving situational awareness during emergencies for optimal response and recovery.
This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
In this training course, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
In this training course, you will learn how to implement incident response strategies, establish clear command structures, improve communication and coordination, and ensure effective decision-making during emergencies for enhanced organisational resilience.
By the end of the ISO 22320 certification, you will be equipped to lead incident management efforts, establish efficient response protocols, enhance communication during crises, and ensure your organisation’s readiness to handle emergencies effectively.
To attend the ISO 22320 course, delegates should have a basic understanding of emergency management principles, incident response processes, and organisational structures. Familiarity with risk management or business continuity concepts would be beneficial, but not essential.
Yes, industries such as healthcare, government, utilities, transport, and security, as well as job roles like Emergency Managers, Crisis Response Teams, Business Continuity Planners, and Risk Managers, can greatly benefit from ISO 22320 certification to improve incident management capabilities.
Yes, the course is suitable for individuals at various career stages, from beginners seeking foundational knowledge in incident management to experienced professionals aiming to enhance their skills and certification in emergency response coordination and crisis management.
No prior experience is required to take the certification, although a basic understanding of emergency management or business continuity practices can be helpful. The course is designed to accommodate individuals at different experience levels.
The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements.
If you are unable to access your training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.
No, the certification primarily focuses on theoretical knowledge and concepts related to incident management, response coordination, and emergency preparedness. It does not include practical components or hands-on activities.
The Knowledge Academy in Chorley stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for ISO 22320 Trainingin Chorley starts from £1495
The Knowledge Academy is the Leading global training provider for ISO 22320 Training.
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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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