Module 1: Introduction
Module 2: ITIL® 4 Foundation
Module 3: Key Concepts of Service Management
Module 4: Four Dimensions of Service Management
Module 5: ITIL® Service Value System
Module 6: ITIL® Guiding Principles
Module 7: Service Value Chain
Module 8: Create, Deliver, and Support (CDS)
Module 9: Drive Stakeholder Value (DSV)
Module 10: High-Velocity IT
Module 11: Direct, Plan, and Improve
The course is designed for those with management–level knowledge of ITIL® v3 who wish to transition to ITIL® 4.
To take the transition module, all candidates must be at Expert level or have a minimum of 17 v3 credits. Candidates can continue to collect their v3 Intermediate or Practitioner credits to enable them to be eligible to take the transition module when it is launched.
This course allows professionals with credits from Intermediate modules in ITIL® v3 to transfer their knowledge to the new ITIL® Managing Professional stream and gain the ITIL® Managing Professional certification – all in just 2 days.
Taking previous knowledge of ITIL® into consideration, the course covers the four component modules which make up ITIL® Managing Professional:
This is followed by an exam which confirms knowledge of how to manage successful IT services, teams, and workflows.
The ITIL 4 Managing Professional Transition qualification is intended to allow candidates of the previous iteration of ITIL (V3) the opportunity for a straightforward transition to ITIL 4 to achieve the designation of ITIL 4 Managing Professional.
ITIL® 4 Managing Professional Transition Module exam format:
Why choose us
To make sure you’re always connected we offer completely free and easy to access wi-fi.
To keep you comfortable during your course we offer a fully air conditioned environment.
IT support is on hand to sort out any unforseen issues that may arise.
This location has full video conferencing equipment.
Popular searched areas in and around Crewe include:-
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL Courses | ITIL 4 Training in Crewe. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's ITIL Courses | ITIL 4 Training in Crewe, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's ITIL Courses | ITIL 4 Training in Crewe. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL Courses | ITIL 4 Training in Crewe sessions.
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Leverage benefits offered from a certification that fits your unique business or project needs
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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